Propio Language Services

Name

Propio Language Services

Legal name

Propio Language Services, Inc.

Website

https://propio-ls.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Language Interpretation and Translation Services

NAICS

Translation and Interpretation Services (541930), Translation and Interpretation Services (54193)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Content Localization, Translation & Transcreation (BPAFAIAH)

akta.pro secondary industry

Translation & Transcreation Services (Script/Dialogue Adaptation) (MPAHAFAD)

Keywords

• Language interpretation services
• Translation and localization
• Video remote interpreting
• Over-the-phone interpreting
• American Sign Language

Headquarters

HQ city

Overland Park

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Interpretation Services: Video remote interpreting (VRI), over-the-phone interpreting (OPI), and on-site interpretation services. Revenue generated per minute or per session basis for healthcare, legal, government, and other sector clients.
2. Translation and Localization Services: Document translation, app and software localization, website localization, multimedia localization, e-learning localization, and technical translations in over 200 languages. Billed per project or document.
3. Technology Platform Subscriptions: Analytics and workforce management platforms (Propio Analytics, Propio Workforce OS) offered as part of enterprise service packages.
4. American Sign Language (ASL) Interpreting: Specialized ASL interpretation services for deaf and hard-of-hearing individuals across various settings.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Propio Language Services provides on-demand interpretation services (video remote interpreting, over-the-phone interpreting, on-site, and American Sign Language) and translation and localization services to enterprise clients across healthcare, government, financial services, legal, education, and other regulated industries. Services are delivered through a network of 20,000+ interpreters across 300 languages, supported by proprietary technology platforms including Propio ONE, Propio Analytics, Propio Workforce OS, and AI Translations.

Product overview

Propio Language Services offers a unified language services platform combining interpreting and translation services with proprietary technology. The platform provides video remote interpreting via Propio ONE, over-the-phone interpreting, on-site interpretation, and ASL interpreting services, supported by a 20,000+ interpreter network across 300 languages. Translation and localization services span document translation, website/app localization, multimedia localization, and specialized verticals. Technology products include AI Translations for automated translation, Propio Analytics for real-time reporting, Propio Workforce OS for scheduling, and the Complete Automation Suite for workflow optimization. The company operates on a platform-plus-modules architecture where core interpreting and translation services are enhanced by proprietary technology modules for analytics, scheduling, and automation.

Differentiator

Problem solved

Functional benefit

Brands

• Propio ONE: Video-remote interpreting platform for web-based conferencing.
• Propio Analytics
• PropioPass
• Propio Workforce OS
• Propio Complete Automation Suite

Products and services

• Video Remote Interpreting (VRI) Video-based remote interpretation service that allows enterprise clients to connect with interpreters through web-based conferencing platforms such as Propio ONE, supporting real-time multilingual communication.
• Over-the-Phone Interpreting (OPI) 24/7/365 telephone interpretation service providing industry-specific interpreters to ensure accuracy and understanding across 300 languages for healthcare, government, legal, and other enterprise clients.
• On-site Interpretation In-person interpretation services delivered at hospitals, clinics, courtrooms, legal offices, community programs, and schools for clients needing face-to-face multilingual communication.
• American Sign Language (ASL) Interpreting Specialized American Sign Language interpretation services for deaf and hard-of-hearing individuals across healthcare, legal, educational, and community settings.
• Translation and Localization Services Document translation and localization services across 200+ languages, covering apps and software, websites, multimedia, e-learning, technical documentation, marketing content, multilingual desktop publishing, podcast localization, text-to-speech, and content moderation.
• White Label Partners Program White-label interpretation and translation program that allows partners, including the CyraCom client portal integration, to deliver Propio's services under their own brand.

Quantifiable outcome

• Interpretation services in 300 languages
• +3 more outcomes

Named customers3 records

Segments13 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature8 records

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• LanguageLine Solutions: LanguageLine Solutions is the largest over-the-phone and video interpretation provider in the US, serving healthcare, government, and enterprise. It is Propio's most direct competitor in interpretation services with similar modality coverage and a comparable enterprise sales motion.
• Lionbridge: Lionbridge is one of the world's largest translation and localization services providers, offering document translation, multimedia localization, and AI-enabled language services. It competes with Propio across translation, localization, and increasingly interpretation, and serves overlapping verticals including life sciences and technology.
• TransPerfect: TransPerfect is a global language services and translation technology company with a comprehensive suite including interpretation, translation, and localization across legal, healthcare, and life sciences. It is one of the largest privately held language services companies and competes with Propio in nearly every service line.
• RWS Group: RWS Group (which acquired SDL) is a UK-based leader in translation, localization, and language technology serving regulated industries including life sciences, legal, and financial services. It competes with Propio's translation and localization business, particularly in life sciences and IP/patent translation.
• Language Services Associates (LSA): Language Services Associates provides over-the-phone, video, and onsite interpretation plus document translation, with deep healthcare and government exposure. It is a close comparable to Propio in scale, service mix, and vertical focus.
• Smartling: Smartling is a translation management platform combining AI-driven translation with human linguists, focused on digital content localization for enterprise. It overlaps with Propio's translation and localization offering and competes for technology and software vertical customers.
• Straker Translations: Straker Translations is an AI-augmented translation services provider with operations across the US, Europe, and Asia-Pacific. It competes with Propio's translation business and represents a similarly positioned mid-market language services peer.

Emerging players

• Translated: Translated is an AI-first translation platform combining large language models with professional translators, serving enterprise customers globally. It is an emerging competitor that pressures traditional translation providers like Propio through technology-driven pricing.
• DeepL: DeepL is a leading AI translation provider offering high-quality neural machine translation for enterprises and individuals. It is not a direct service competitor but represents a structural threat to Propio's translation business as enterprises adopt AI-first translation workflows.
• Lilt: Lilt (now part of Cision/PR Newswire but with its own AI translation platform) provides AI-enabled enterprise translation services with adaptive machine translation and human-in-the-loop workflows. It overlaps with Propio's enterprise translation offering and pushes AI-first cost structures.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/propio.language.services
• LinkedInlinkedin.com/company/propiols
• Xx.com/propiols

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries6 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A7 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Propio Language Services