Infracommerce

What Infracommerce does

Infracommerce is a publicly listed Brazilian digital commerce company that operates the largest self-described independent, integrated eCommerce ecosystem in Latin America. It provides 360° solutions that combine technology, services, and infrastructure to digitize sales channels for enterprise brands, organized around five service pillars: Infra.Digital (digital marketing, SEO/GEO, paid media, CRO, UX), Infra.Tech (platform implementation and proprietary microservices), Infra.Data (BI, dashboards, cloud data lake, MarTech), Infra.Pay (billing, collection, payment analytics, fraud prevention), and Infra.Log (warehousing, fulfillment, last-mile delivery, customer support). The company serves 500+ enterprise and mid-market clients across nine Latin American countries (Brazil, Mexico, Chile, Argentina, Colombia, Peru, Panama, Ecuador) and operates 121 distribution centers, with 113 in Brazil and smaller footprints in the other markets.

Its underlying technology is a modular, multi-platform architecture. Infracommerce is a certified implementation partner for Adobe Commerce, VTEX, Shopify, WooCommerce, and OroCommerce, and layers proprietary microservices on top: OMS (Order Management System), OIM (Omnichannel Inventory Manager), IIM (Invoice Integration Manager for LATAM tax compliance), WIM (Warehouse Integration Manager), MCIM (Multi Courier Integration Manager), PIM (Product Information Manager), MPOS (Mobile Point of Sale), and a broader Integration Framework. The most recent platform-layer addition is Infracode, an AI-powered development ecosystem that orchestrates autonomous agents across the technology development lifecycle. Named enterprise clients include Nike, Samsung, Guess, Supermercado Día, Farmaonline, Sporting, and Farmacity.

Infracommerce makes money through a hybrid professional services and managed services model: enterprise implementation projects for B2B, B2C, D2C, and B2E commerce sites, followed by ongoing managed services across digital marketing, operations, payments, fulfillment, and analytics. Pricing is quote-based and tailored to client scope. The company processes R$3.2 billion in annual GMV across its platform and employs more than 2,000 people across its nine-country footprint, with go-to-market executed primarily through direct enterprise field sales and platform partner channels.

Name

Infracommerce

Legal name

Infracommerce

Website

https://infracommerce.lat

Company type

Public

Founded year

2012

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Infracommerce is a publicly listed Brazilian digital commerce ecosystem provider serving 500+ enterprise and mid-market brands across 9 Latin American countries with integrated technology, marketing, payments, data, and logistics services, backed by 121 distribution centers and proprietary microservices.

Ownership category

akta.pro rank

Product category

E-commerce Services

NAICS

Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

Keywords

• ECommerce implementation services
• Digital commerce operations
• Order management software
• Logistics fulfillment services
• Payment processing solutions

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Technology Implementation Services: Development, implementation, and operation of digital commerce sites using leading platforms (Adobe Commerce, VTEX, Shopify, WooCommerce). B2B, B2C, D2C, and B2E project development with multiple integrations tailored to business needs.
2. Digital Operations Management: Ongoing management and operation of digital channels including site operations, marketplace operations, paid media, email marketing, SEO, CRO, and UX services.
3. Logistics and Fulfillment Services: Warehousing, fulfillment, last-mile delivery, and customer support services from fulfillment to post-sale management.
4. Payment and Billing Solutions: Billing, collection, payment processor management, payment analytics, and fraud prevention services.
5. Business Intelligence and Data Services: Data intelligence, dashboards, business analytics, tagging, web analytics, cloud data lake warehouse, and MarTech services.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Infracommerce provides end-to-end digital commerce services to enterprise brands across Latin America, covering technology implementation on platforms such as Adobe Commerce, VTEX, Shopify, WooCommerce, and OroCommerce; ongoing digital marketing and channel operations; data intelligence and analytics; payment processing, billing, and fraud prevention; and warehousing, fulfillment, last-mile delivery, and customer support. The offering is delivered through five modular service pillars (Infra.Digital, Infra.Tech, Infra.Data, Infra.Pay, Infra.Log) supported by proprietary AI and microservices including Infracode, OMS, OIM, IIM, WIM, MCIM, PIM, and MPOS.

Product overview

Infracommerce is a 360° eCommerce ecosystem that combines technology, services, and infrastructure to digitize sales channels across Latin America. The platform uses a modular, flexible, and scalable architecture consisting of five core service pillars: Infra.Digital (digital marketing and channel management), Infra.Tech (technology and platform solutions), Infra.Data (data intelligence and analytics), Infra.Pay (payment and collection solutions), and Infra.Log (logistics and fulfillment). The ecosystem includes proprietary technology modules such as Infracode (AI-powered development framework), OMS (Order Management System), OIM (Omnichannel Inventory Manager), PIM (Product Information Manager), and various integration managers (IIM, WIM, MCIM). The company operates on leading eCommerce platforms including Adobe Commerce, VTEX, Shopify, and OroCommerce, and specializes in B2B, B2C, D2C, and B2E projects with over 500 clients across 9 countries in Latin America.

Differentiator

Problem solved

Functional benefit

Products and services

• Infra.Tech (eCommerce Technology Implementation & Platform Solutions) Technology implementation service that develops, customizes, integrates, and operates enterprise digital commerce sites for B2B, B2C, D2C, and B2E projects across Latin America, leveraging proprietary microservices (OMS, OIM, IIM, WIM, MCIM, PIM, MPOS) and certified partnerships with Adobe Commerce, VTEX, Shopify, WooCommerce, and OroCommerce.
• Infra.Digital (Digital Marketing & Channel Operations) Managed digital marketing and channel operations service covering pricing strategy analysis, brand site and marketplace operations, paid media, email marketing, SEO and generative engine optimization (GEO), conversion rate optimization, UX design, content and media production, and creative design for enterprise and mid-market brands across Latin America.
• Infra.Data (Business Intelligence & Analytics) Data intelligence and analytics service providing centralized 360° dashboards, dedicated business intelligence analysts, business analytics, tagging and web analytics, cloud-based data lake warehouse, and behavior-based MarTech integration for eCommerce decision-making.
• Infra.Pay (Payment, Billing & Fraud Prevention) Payment processing and billing service that handles end-consumer billing and collection across LATAM payment methods, implements and manages payment processors, provides payment analytics to improve approval rates, and delivers fraud prevention using rule-based optimization.
• Infra.Log (Warehousing, Fulfillment & Customer Support) End-to-end logistics service that operates 113+ distribution centers across 9 Latin American countries, providing warehousing, fulfillment, door-to-door and pickup last-mile delivery (Same Day, Next Day, Regular) with claims management, and multichannel customer support from purchase to post-sale.

Quantifiable outcome

• 3.2 Billion Annual GMV processed
• +3 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core and secondary.

• Adobe CommercecoreTechnology or IntegrationInfracommerce is a certified Adobe Commerce implementation partner, developing and implementing eCommerce sites on the Adobe Commerce platform. The partnership enables enterprise clients to leverage Adobe Commerce capabilities for B2B and B2C digital commerce projects.
• VTEXcoreTechnology or IntegrationInfracommerce is a certified VTEX implementation partner, winning multiple VTEX Grand Prix awards across various categories. They develop and operate eCommerce sites on the VTEX platform for clients including Supermercado Día, Farmaonline, Samsung, Sporting, and Farmacity.
• ShopifycoreTechnology or IntegrationInfracommerce is a certified Shopify implementation partner, developing and implementing eCommerce sites on the Shopify platform for clients seeking scalable digital commerce solutions.
• WooCommercesecondaryTechnology or IntegrationInfracommerce implements eCommerce solutions on the WooCommerce platform as part of their multi-platform approach to serving diverse client needs.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• VTEX: VTEX is both a platform partner and a competing eCommerce ecosystem for LATAM enterprise brands. While Infracommerce implements on VTEX, VTEX also offers its own professional services and partner ecosystem that overlaps with Infracommerce's go-to-market.
• CI&T: Brazilian-born IT services and digital transformation firm with deep LATAM presence, serving enterprise clients on end-to-end digital commerce, data, and cloud engagements — directly comparable in scale, geography, and service mix.
• Locaweb: Brazilian eCommerce and digital services platform offering hosting, payments, and commerce solutions to SMB and mid-market brands — overlapping target market and product breadth, though typically serving smaller brands than Infracommerce.
• Nuvemshop (Tiendanube): LATAM-focused SaaS eCommerce platform serving brands across Brazil, Argentina, Mexico, and beyond. Comparable in regional focus and commerce enablement, though more platform-product and less services-heavy than Infracommerce.
• Stefanini: Major Brazilian IT services and digital transformation group with presence across LATAM. Comparable in service breadth (consulting, implementation, operations) and enterprise customer base, including eCommerce implementations.

Emerging players

• Olist: Brazilian commerce enablement platform providing marketplace integration, fulfillment, and seller tools. Overlaps with Infracommerce's logistics and marketplace operations services, focused on SMB sellers rather than enterprise brands.

Broad incumbents

• Mercado Libre: The dominant LATAM eCommerce and payments platform operates its own ecosystem of logistics, payments, and advertising — a broader incumbent that competes for enterprise brand attention and infrastructure spend across the region.
• Magazine Luiza (Magalu): Large Brazilian omnichannel retailer with proprietary marketplace, logistics, and tech platform. Comparable in omnichannel and logistics ambition, though primarily a retailer rather than a services provider.
• Accenture Interactive / Song: Global consulting firm with substantial LATAM digital commerce practice targeting enterprise brand transformations. Competes for the same large-enterprise digital commerce RFPs that Infracommerce pursues.
• Globant: Latin American digital and cognitive transformation services firm with global enterprise clients. Comparable in LATAM scale and digital engineering capabilities, with growing LATAM commerce practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/infracommerce
• YouTubeyoutube.com/@InfracommerceLatam
• Facebookfacebook.com/infracommerce
• LinkedInlinkedin.com/company/infracommerce
• Instagraminstagram.com/infracommerce

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds12 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infracommerce