What BalkanID does

BalkanID is an Austin, Texas-based software company that develops an AI-powered Identity Governance and Administration (IGA) platform for managing access across human, non-human, and AI identities in cloud, SaaS, and hybrid environments. The platform is built on an identity knowledge graph architecture that continuously ingests entitlements from 250-300+ pre-built integrations spanning identity providers (Okta, Microsoft Entra ID), cloud infrastructure (AWS, Azure, GCP), HR systems (Workday, BambooHR, ADP), and SaaS applications, with an AI-assisted SDK extending coverage to disconnected legacy systems. Core capabilities include User Access Reviews (UAR), IAM Risk Analysis with RBAC posture evaluation, Joiner-Mover-Leaver lifecycle automation, Non-Human Identity Governance for service accounts and AI agents, and the 2026-introduced Agentic Identity Governance suite featuring the BalkanID Copilot (GPT-powered natural language querying) and dual-mode MCP support for AI-agent orchestration.

The company monetizes via a hybrid product-led growth and enterprise field sales motion. A self-service Lite tier starts at $1k/month ($10k/year) for up to 1,000 users, the full Enterprise IGA platform starts at $25k/year for up to 5,000 users with tiered per-user pricing beyond, and a Premium Support add-on is available at $25k/year for an embedded support engineer. A separate Managed IGA Services offering provides fully operated UAR, lifecycle, and risk analysis at $25k/year per service for up to 1,000 employees. Distribution combines direct online self-service, enterprise demo-led sales, a Channel Partner Program for MSSPs and VARs, and content-led demand generation. BalkanID has raised $8.1M in seed funding (May and August 2022), holds SOC 2 Type II compliance, supports compliance frameworks including HIPAA, SOX, GDPR, ISO 27001, PCI DSS, and NIST 800-53, and reports named customers including Anuvu, Digital Turbine, and Instructure.

Name

BalkanID

Legal name

BalkanID Inc.

Website

https://balkan.id

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

11–50 employees

Short description

BalkanID is an Austin-based software company that provides an AI-powered Identity Governance and Administration (IGA) platform for managing access across human, non-human, and AI identities in cloud, SaaS, and hybrid environments, serving mid-market and enterprise customers via PLG and direct sales.

Ownership category

akta.pro rank

Product category

Identity Governance and Administration (IGA)

NAICS

Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Identity Governance & Administration (IGA) (HDADAAAB)

akta.pro secondary industry

User Lifecycle Provisioning & SCIM Automation (HDAEAJAK)

Keywords

• Identity governance administration
• User access reviews
• Cloud entitlement management
• Non-human identity security
• Compliance access controls

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription Licensing - Lite Tier: Self-service subscription tier for smaller organizations starting at $1k/month ($10k/year). Includes access to UAR Lite, IAM Risk Analyzer Lite, Lifecycle Management Lite, and IGA Lite modules. Free expert-led onboarding and 2-week trial included. Additional users beyond 1,000 charged at $0.25/user/month per module. Supports monthly or annual billing.
2. Subscription Licensing - Enterprise Tier: Full enterprise IGA platform with all modules including UAR, IAM Risk Analyzer, Lifecycle Management, Copilot, and 250+ integrations. Starts at $25k/year for up to 5,000 users with annual billing and SSO support included. Additional users beyond 5,000 charged at tiered rates ($0.25/user/month for single module, $0.50/user/month for three-module bundle, $1/user/month for full platform).
3. Managed IGA Services: Fully managed User Access Review, Lifecycle Management, and IAM Risk & RBAC Analysis services. Starts at $25k/year for up to 1,000 employees with tiered pricing beyond. Includes full platform access and BalkanID-operated identity governance operations for organizations wanting managed services.
4. Premium Support Add-on: Embedded support engineer add-on at $25k/year for Enterprise tier, providing dedicated support engineer in Slack/Teams acting as extension of customer team for niche, uncommon, custom integrations, and tailored IGA program guidance.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

BalkanID provides an AI-powered Identity Governance and Administration (IGA) platform that automates user access reviews, IAM risk and RBAC analysis, and access lifecycle management across SaaS, cloud, and on-premise systems. The platform is delivered as a unified suite with Lite self-service modules starting at $1k/month, a full Enterprise IGA platform starting at $25k/year, and a Managed Services option at $25k/year per service. It covers human, non-human, and AI agent identities through 250+ pre-built integrations and an AI-assisted SDK for disconnected applications.

Product overview

BalkanID is an AI-powered identity security and access governance (IGA) platform delivered as a unified platform-plus-modules architecture. The platform is organized into three tiers: Lite (starting at $1k/month), Enterprise (starting at $25k/year), and Managed Services (starting at $25k/year). Core products include User Access Reviews (UAR) Lite and Enterprise modules for automated access certification campaigns, IAM Risk Analyzer Lite and Enterprise modules for continuous risk analysis including toxic combination detection and RBAC posture analysis, Lifecycle Management Lite and Enterprise modules for automated joiner-mover-leaver workflows with JITPBAC, and the full IGA platform combining all capabilities with 250+ integrations. Additional add-on modules extend functionality: Non-Human Identity Governance for AI agents and service accounts, IGA With AI for autonomous governance execution, Playbooks for automated JML workflows, Disconnected Apps for legacy system coverage, Access Graph and Impact Analysis for visual identity mapping, RBAC Analyzer for role design validation, and BalkanID Copilot for natural language identity querying. Managed Services provides fully operated UAR, lifecycle, and risk analysis for organizations preferring outsourced governance.

Differentiator

Problem solved

Functional benefit

Products and services

• User Access Reviews (UAR) Automated user access review and certification module supporting multi-tier reviewer workflows, AI-assisted risk insights, scheduled campaigns, deadline reminders, escalation, and audit-ready reporting across SaaS, cloud, and on-premise environments. Available as a self-service Lite tier ($1k/month) and as a full Enterprise module ($25k/year tier).
• IAM Risk and RBAC Analyzer Continuous IAM risk and RBAC posture analysis tool providing daily alerts, toxic combination detection, continuous entitlement monitoring, RBAC modeling, and automated risk reports across SaaS, cloud, and on-prem systems. Available as Lite and Enterprise modules.
• Access Lifecycle Management Enterprise joiner-mover-leaver lifecycle automation with just-in-time provisioning and role-based access control (JITPBAC), multi-level provisioning and de-provisioning workflows, and HR system integration for Okta, Microsoft Entra ID, Workday, BambooHR, ADP, UKG, Rippling, Paylocity, and Zoho People.
• BalkanID IGA Platform (Enterprise) Full enterprise IGA platform combining access reviews, access lifecycle management, identity risk intelligence, BalkanID Copilot, and 250+ out-of-the-box integrations starting at $25k/year for up to 5,000 users with annual billing and SSO included.
• BalkanID Managed IGA Services Fully managed User Access Review, Lifecycle Management, and IAM Risk and RBAC Analysis services where BalkanID operates identity governance end-to-end on the customer's behalf. Includes full platform access and audit-ready operations, starting at $25k/year per service for up to 1,000 employees.
• Non-Human Identity (NHI) Governance Standalone governance module for discovering, mapping, and governing non-human identities including AI agents, service accounts, API keys, OAuth tokens, and bots across critical applications, with continuous scoring of orphaned, over-privileged, and unused accounts.
• IGA With AI AI module that autonomously executes access reviews, lifecycle management, and risk analysis at machine speed using generative AI and autonomous agents, enabled by dual-mode Model Context Protocol (MCP) support.
• Automated JML Playbooks Pre-built and customizable Joiner-Mover-Leaver automation playbooks triggered by HR events, with webhook and integration support, automating onboarding, role changes, and offboarding workflows with zero manual steps.
• Disconnected Apps Governance Extends BalkanID governance coverage to on-premise and legacy applications not natively connected to an identity provider, using flat-file and API-based entitlement ingestion plus an AI-assisted SDK.
• Access Graph and Impact Analysis Visual access graph tool that maps user entitlements, roles, and relationships across systems, simulating blast radius of access decisions and enabling end-to-end visualization of access across all identities and environments.
• RBAC Analyzer Dedicated RBAC posture analysis tool that evaluates role design, identifies overprivileged roles, validates birthright access, and generates actionable remediation recommendations.
• BalkanID Copilot AI-powered identity governance assistant supporting natural language querying of enterprise identity data, automated playbook generation through conversation, and Model Context Protocol (MCP)-based orchestration of multi-system security workflows.
• Agentic Identity Governance Overview of BalkanID's agentic identity governance approach enabling autonomous identity security workflows powered by AI agents and dual-mode Model Context Protocol (MCP) support, combining IGA for AI and IGA with AI.
• Complimentary Identity Risk and Compliance Assessment One-time, no-cost Identity Security Posture Management (ISPM) analysis for organizations that provides a unified data-driven view of IAM risk, RBAC effectiveness, AI and non-human identity governance, and audit readiness across multiple compliance frameworks.

Quantifiable outcome

• 90% reduction in effort for user access reviews with improved evidence quality and completeness
• +3 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration36 records

AI capability10 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core.

• OktacoreTechnology or IntegrationBalkanID integration with Okta for entitlement sync, access review, and lifecycle provisioning workflows. Okta is a core identity provider integration.
• Microsoft Entra IDcoreTechnology or IntegrationIntegration with Microsoft Entra ID (formerly Azure AD) for identity data ingestion, UAR, and lifecycle automation.
• WorkdaycoreTechnology or IntegrationHR data ingestion from Workday to power automated JML workflows and identity lifecycle management. Includes pre-built Workday + Entra ID JML and Workday + Okta JML workflow integrations.
• AWScoreTechnology or IntegrationIntegration with Amazon Web Services for cloud entitlement discovery, IAM risk analysis, and access review campaigns.
• Google WorkspacecoreTechnology or IntegrationBalkanID integration with Google Workspace for user access reviews and entitlement lifecycle management.
• SalesforcecoreTechnology or IntegrationBalkanID integration with Salesforce for CRM entitlement reviews and privileged access governance.
• ServiceNowcoreTechnology or IntegrationIntegration support for ITSM systems including ServiceNow for access workflow ticketing and de-provisioning workflow support.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Saviynt: Saviynt delivers cloud-native IGA, privileged access management, and application governance, and is one of BalkanID's most cited direct comparisons. Both target SaaS-heavy enterprises needing entitlement analytics and risk-based access reviews across hybrid environments.
• Microsoft Entra ID Governance: Microsoft Entra ID Governance embeds IGA capabilities (access reviews, entitlement management, lifecycle workflows) inside the Microsoft Entra stack. It is a major incumbent comparable to BalkanID, especially for Microsoft-centric enterprises.
• SailPoint: SailPoint is the largest pure-play IGA incumbent, offering identity governance, access certifications, and lifecycle management for large enterprises. It is directly comparable as the category leader BalkanID positions against in the mid-market and as a competitor for AI-driven IGA innovation.
• Okta Identity Governance: Okta's Identity Governance suite bundles access requests, certifications, and lifecycle automation on top of its dominant SSO platform. It is a core direct competitor and integration partner of BalkanID for Okta-sourced identity data.
• RSA Identity Governance: RSA (formerly Dell/EMC's security division) offers enterprise IGA solutions with strong positioning in financial services and regulated industries. It is comparable to BalkanID as a legacy IGA vendor competing for the same enterprise buyers.

Direct peers

• Lumos: Lumos provides an identity governance and SaaS management platform with a strong product-led growth motion targeting mid-market companies. It directly competes with BalkanID's Lite tier on PLG-style adoption and access review automation.
• Opal Security: Opal Security provides identity-based access management and governance for cloud and SaaS environments, emphasizing developer-friendly workflows. It is a direct emerging competitor to BalkanID's developer and engineering persona use cases.
• ConductorOne: ConductorOne is a cloud-native IGA platform focused on access reviews, just-in-time access, and lifecycle automation for SaaS-heavy environments. It competes head-to-head with BalkanID in the mid-market and is named as a direct competitor on BalkanID's comparison pages.
• Veza: Veza builds an authorization data platform that maps who can take what action on which system across SaaS, cloud, and data systems. It is comparable to BalkanID's Identity Knowledge Graph and entitlement analytics capabilities, especially for non-human identities.
• Zluri: Zluri offers SaaS management, identity governance, and access review capabilities targeting mid-market IT and security teams. It overlaps with BalkanID's lifecycle, UAR, and SaaS entitlement discovery offerings and is named in its competitor set.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Balkan_id

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BalkanID