ShopKeep

What ShopKeep does

ShopKeep is a cloud-based point-of-sale (POS) platform that provides iPad-based register systems, inventory management, and integrated payment processing to small and mid-sized merchants in retail, restaurant, and golf verticals. Founded in 2008 and headquartered in New York, the company was acquired by Lightspeed Commerce Inc. (TSX: LSD) in 2020 and was fully integrated into the parent platform in 2024 under the Lightspeed POS (S-Series) brand. The product is built on a cloud-native architecture delivering real-time inventory synchronization, multi-location management, omnichannel eCommerce, and an extensible API for third-party integrations. The broader Lightspeed stack extends the ShopKeep core with adjacent modules including Lightspeed Payments (integrated processing with no hidden fees), Lightspeed Insights (analytics and BI), Lightspeed AI (analytics, showroom assistance, and product optimization), ShopKeep Capital (merchant financing), Workforce & Payroll, Workflows, and NuORDER (B2B wholesale).

ShopKeep's revenue model combines four streams: recurring POS software subscriptions, payment transaction fees on Lightspeed Payments, hardware sales (card readers, printers, tablets, peripherals) through an online store, and managed services revenue from merchant financing through ShopKeep Capital by Lightspeed. Distribution is hybrid: a self-serve product-led growth motion with a free trial and app store presence targets SMBs and individual operators, while an enterprise field sales motion (quote requests, demos) supports multi-location and mid-market deployments. The platform serves retail SMBs across verticals such as apparel, jewelry, home decor, pet, sporting goods, CBD, and vape; restaurant and hospitality operators including full-service, QSR, bars, cafes, breweries, hotels, and fine dining; and golf course operators (multi-course, municipal, private, and resorts). Operating geographies include the US, Canada, UK, Germany, France, Australia, and Mexico, with the parent Lightspeed claiming presence in 100+ countries.

Name

ShopKeep

Legal name

ShopKeep

Website

https://shopkeep.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

251–500 employees

Short description

ShopKeep, acquired by Lightspeed in 2020 and now branded Lightspeed POS (S-Series), is a cloud-based iPad point-of-sale platform serving small and mid-sized retail, restaurant, and golf course operators with integrated payments, inventory, eCommerce, and AI features.

Ownership category

akta.pro rank

Product category

Point of Sale Software

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

akta.pro secondary industries

Retail ERP (Merchandising, POS Back Office) (HDAEAEAD), Point-of-Sale (POS) & On-Property Commerce (THALACAI), Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB)

Keywords

• Cloud point of sale
• Retail POS software
• Restaurant POS system
• IPad POS platform
• Unified commerce platform

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. POS Software Subscription: Subscription-based revenue from cloud POS software licenses. The platform offers tiered pricing plans for retail, restaurant, and golf business types with various feature sets.
2. Payment Processing: Transaction fees from integrated Lightspeed Payments processing for in-store transactions
3. Hardware Sales: Sale of POS hardware including card readers, tablets, receipt printers, and other peripheral equipment through the hardware store
4. Business Financing: ShopKeep Capital provides funding to eligible merchants, generating revenue through interest and fees on loans

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

ShopKeep is a cloud-based iPad point-of-sale (POS) system that serves independent retail stores, restaurants, and golf courses. The platform provides real-time inventory management, sales tracking, integrated payment processing, eCommerce, multi-location management, and AI-powered analytics. It is now fully integrated into Lightspeed's product lineup and operates as Lightspeed POS (S-Series), supplemented by add-on modules for payments, capital financing, and back-office operations.

Product overview

ShopKeep by Lightspeed is a cloud-based commerce platform that has fully integrated into the Lightspeed family following the acquisition in 2020. The platform operates across three verticals: Retail, Restaurant, and Golf, serving merchants in over 100 countries. The core offering is the Lightspeed POS (S-Series) for point-of-sale operations, supplemented by add-on modules including Payments by Lightspeed (payment processing), eCommerce (omnichannel online selling), Inventory Management, Lightspeed Insights (analytics), Lightspeed AI (artificial intelligence features), Lightspeed Tableside (restaurant tableside ordering), Kitchen Display System (restaurant kitchen management), Order Anywhere (multi-channel restaurant ordering), Reservations (table booking), Tee Sheet (golf course management), Workforce & Payroll (HR and scheduling), and Workflows (process automation). The company also acquired NuORDER (B2B wholesale platform) and Chronogolf (golf management) to expand its product portfolio. ShopKeep Capital provides business financing for eligible customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Lightspeed POS (S-Series) Cloud-based point-of-sale system for retail, restaurant, and golf businesses. The system is iPad-based and provides inventory management, sales tracking, and customer relationship tools.
• Payments by Lightspeed
• Lightspeed eCommerce
• Inventory Management
• Lightspeed Insights
• Lightspeed AI
• Lightspeed Tableside
• Kitchen Display System
• Order Anywhere
• Reservations
• Tee Sheet
• NuORDER by Lightspeed
• ShopKeep Capital by Lightspeed
• Workforce & Payroll
• Workflows
• Lightspeed Pulse
• POS Hardware

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature8 records

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Square (Block): Square offers a leading cloud-based POS and integrated payments platform targeting small and mid-sized retail and restaurant businesses - directly competing with ShopKeep's SMB value proposition, business model, and iPad/phone-based hardware approach.
• Toast: Toast is a cloud-based POS built specifically for restaurants, with integrated payments, online ordering, and hardware - directly overlapping ShopKeep's restaurant vertical on product, target customer (SMB/full-service), and subscription-plus-payments revenue model.
• Clover (Fiserv): Clover is a POS and payments platform for SMBs offered through Fiserv's merchant network, with a similar hardware-plus-software-plus-app marketplace model and overlapping retail/restaurant SMB customer base as ShopKeep.
• TouchBistro: TouchBistro is an iPad-based POS for restaurants with tableside ordering, payments, and reservations - directly comparable to ShopKeep's restaurant product on hardware platform, target market, and feature set.
• Revel Systems: Revel offers an iPad-based POS with inventory, payments, and multi-location support for retail and restaurants - competing head-to-head with ShopKeep on hardware, vertical coverage, and SMB/mid-market positioning.
• Lightspeed Retail POS: Lightspeed's flagship retail/restaurant POS is now the parent brand housing ShopKeep's S-Series - the closest internal comparable for product, vertical, and customer profile.

Emerging players

• SpotOn: SpotOn provides POS, payments, and marketing software to SMBs in restaurants and retail - a venture-backed emerging player rapidly expanding in the same verticals and customer segments as ShopKeep.
• Shopify POS: Shopify POS is the retail-focused point-of-sale offering from Shopify, targeting SMB and mid-market retail merchants - overlapping with ShopKeep's retail vertical, particularly for omnichannel eCommerce-integration use cases.

Broad incumbents

• Heartland (Global Payments): Heartland is a large, established payments and POS provider under Global Payments, offering restaurant and retail POS to SMBs - a broader incumbent with overlapping capabilities and customer base, but operating at much greater scale.
• NCR Voyix: NCR Voyix provides enterprise POS, payments, and back-office software to retail and restaurants - a broad incumbent whose cloud and SMB/mid-market offerings overlap with ShopKeep's value proposition but serve a wider range of customer sizes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds7 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ShopKeep