Ting

What Ting does

Ting Internet is a fiber-to-the-premises (FTTP) broadband provider operating as a wholly-owned subsidiary of publicly listed Tucows Inc. (NASDAQ/TSX: TCX). The company builds and operates its own 100% direct fiber networks in smaller US towns and cities that have been underserved by large incumbents, currently serving approximately 54,000 subscribers across 235,000 premises passed in 18+ markets across eight states (California, Colorado, Idaho, North Carolina, Maryland, Virginia, Arizona, Tennessee). Its core technical asset is owned dark and lit fiber infrastructure with engineers designing network plans and construction crews deploying underground plant, delivering symmetric gigabit and 2-gigabit speeds directly to each premises without reliance on hybrid fiber/copper last-mile connections. The product portfolio is anchored by Home Fiber 1G and 2G residential plans at $89/month and Business Fiber starting at $139/month, supplemented by Whole Home and Whole Business Wi-Fi mesh add-ons (powered by eero hardware), Ting Mobile (mobile virtual network operator offering nationwide 5G), the Ting Affordability Program (TAP) at $40/month for income-qualified households, and Ting Domains (a Tucows legacy domain registration resale business). Customer segments are predominantly residential long-tail, with SMB accounts (retail, fitness, real estate, professional services) and a smaller enterprise tier requiring SLAs, static IPs, and dedicated account managers. The business model is purely recurring monthly subscription with no contracts, no teaser rates, and no forced TV/phone bundles, and the company distributes primarily through online self-service ordering with phone sales support and dedicated enterprise field sales. In February 2026, parent Tucows announced a strategic review of Ting for divestiture following a year of improved operational performance (FY2025 revenue of $68.2M, up 14% YoY; Q1 2026 revenue of $19.4M, up 19% YoY; adjusted EBITDA loss narrowed from $22.5M to $6.2M).

Name

Ting

Legal name

Ting Fiber, LLC

Website

https://ting.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

251–500 employees

Short description

Ting Internet is a fiber-to-the-premises broadband provider and subsidiary of Tucows Inc., building and operating 100% direct fiber networks in 18+ smaller US towns and cities underserved by incumbents, serving ~54,000 residential and SMB subscribers across eight states with symmetric gigabit and 2-gigabit plans.

Ownership category

akta.pro rank

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Supply Chain, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Residential Fiber Internet: Monthly subscription revenue from residential fiber internet service at $89/month for Home Fiber plans. Revenue is recurring, subscription-based with no contracts required. The service includes unlimited data and symmetric upload/download speeds.
2. Business Fiber Internet: Monthly subscription revenue from business fiber plans starting at $139/month for Business Fiber. Enterprise pricing is custom/tailored. Additional revenue from static IP addresses and other business-specific add-ons.
3. Whole Home Wi-Fi Subscription: Monthly hardware rental revenue from Wi-Fi mesh systems: $8-11/month for Whole Home Wi-Fi (eero 7 systems covering up to 2,400 sq ft) and $18-24/month for Whole Home Wi-Fi+ (covering up to 5,000 sq ft). Hardware is replaced approximately every 3 years.
4. Whole Business Wi-Fi: Monthly subscription at $15/month per device for business Wi-Fi solutions using eero 7 systems. Includes business-centric software for network management, branded guest Wi-Fi, and bandwidth controls.
5. Mobile Services: Mobile services at $10/month per line for Ting Internet customers (Unlimited Combo) or $25/month for mobile-only customers. Includes unlimited talk, text, data, nationwide 5G coverage, and hotspot. New Ting Internet customers get first 3 months free.
6. Domain Registration: Domain registration services through Ting Domains, starting at $20.99/year for transfers. Revenue from WHOIS privacy protection and domain management services. Built on Tucows' 20+ years of domain industry expertise.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Ting operates as a fiber-to-the-premises (FTTP) internet service provider, building and operating its own fiber networks to deliver symmetric gigabit broadband to residential customers and businesses across underserved U.S. markets. The company offers Home Fiber plans (1G and 2G), Business Fiber, and Enterprise Internet with SLAs, supplemented by mesh Wi-Fi add-ons, mobile service, domain registration, and an income-qualified affordability program.

Product overview

Ting is a fiber internet service provider operating as a subsidiary of Tucows, offering residential and business fiber-to-the-home (FTTP) internet services across multiple U.S. states. The core product portfolio centers on direct fiber internet connectivity with symmetrical speeds up to 2,000 Mbps, supplemented by Whole Home/Business Wi-Fi add-on services using eero hardware, mobile services through Dish Mobile partnerships, and domain registration through Ting Domains. The company positions itself as a community-focused ISP targeting underserved markets, with services available in California, Colorado, Idaho, North Carolina, Maryland, Virginia, Arizona, and Tennessee.

Differentiator

Problem solved

Functional benefit

Brands

• Ting Whole Home Wi-Fi: Mesh Wi-Fi service using eero systems for whole-home wireless coverage
• Ting Whole Business Wi-Fi
• Ting Mobile Unlimited Combo
• Ting Domains
• Ting Affordability Program (TAP)

Products and services

• Home Fiber Residential fiber-to-the-premises internet service delivering up to 2,000 Mbps symmetric speeds with unlimited data, supporting 20+ devices. No contracts, no forced bundles, no data caps. Targets households seeking gigabit broadband for streaming, gaming, remote work, and smart home use.
• Business Fiber Fiber internet service for small and medium businesses offering up to 2,000 Mbps symmetrical speeds with unlimited data, 24/7 service from dedicated local technicians, personalized consultation, and free installation starting at $139/month.
• Enterprise Internet Dedicated fiber internet for enterprises with up to 10 Gbps speeds, up to 254 static IP addresses, 99.99% uptime SLAs, dedicated account managers, proactive link monitoring, and custom solutions including Metro Ethernet and Point-to-Point connectivity.
• Ting Whole Home Wi-Fi Mesh Wi-Fi subscription service using eero 7 systems to provide seamless wireless coverage throughout homes up to 2,400 sq. ft., with periodic hardware refreshes approximately every 3 years and 24/7 tech support.
• Ting Whole Home Wi-Fi+ Extended mesh Wi-Fi subscription for larger homes up to 5,000 sq. ft. using eero 7 systems with multiple routers for multi-floor coverage, including all Whole Home Wi-Fi benefits.
• Ting Whole Business Wi-Fi Business-grade mesh Wi-Fi subscription using eero 7 systems delivering up to 2.5 Gbps network speeds and supporting 75+ devices, with custom branding options, bandwidth controls, security insights, and guest network management via eero's app.
• Ting Mobile Unlimited Combo Mobile service offering unlimited talk, text, and data with nationwide 5G coverage, priced at $10/month per line when bundled with Ting Internet or $25/month for mobile-only customers, supporting physical SIM and eSIM.
• Ting Domains Domain registration service offering custom domain names with WHOIS privacy protection and transfer options starting at $20.99/year, built on Tucows' domain industry expertise.
• Ting Affordability Program (TAP) Subsidized internet program offering Home Fiber at $40/month (router included) for qualifying customers verified through SheerID based on household income or federal assistance program participation such as Medicaid.

Quantifiable outcome

• Revenue growth of 14% year-over-year to $68.2 million in 2025
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Five partnerships are on record, tiered minor and core.

• State FarmminorStrategic or Co-development PartnerState Farm collaboration with Ting represents a shift toward collaborative ecosystems leveraging AI and cloud-based monitoring to serve a broader market. The partnership is part of State Farm's exploration of parametric insurance products for business resilience.
• eerocoreTechnology or IntegrationTing partners with eero for Whole Home and Whole Business Wi-Fi hardware solutions. The partnership provides eero 7 Wi-Fi systems with TrueMesh technology, delivering speeds up to 1.8 Gbps and coverage for homes and businesses through mesh networking.
• SheerIDcoreTechnology or IntegrationSheerID provides identity verification for Ting's Affordability Program (TAP), enabling households to qualify for $40/month fiber internet based on income or federal assistance program participation such as Medicaid.
• Simply BitsminorChannel Partner/ Reseller/ DistributorSimply Bits is a fixed wireless provider in Arizona that operates as an authorized reseller and partner for Ting Internet services, extending Ting's reach to areas where fixed wireless is more viable than fiber.
• T-Mobile (Network Partner)coreTechnology or IntegrationTing Mobile operates on nationwide 5G and LTE networks, utilizing carrier partnerships for network coverage across the United States. Services include unlimited talk, text, data with nationwide 5G coverage and unlimited hotspot.

Scale indicators8 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• Brightspeed: Apollo-backed fiber ISP formed from former Lumen/ CenturyLink assets, aggressively building FTTH across 20 states. Comparable in transforming legacy telecom into a fiber-first ISP with focus on smaller markets and multi-gig residential plans.
• Sonic: California-based independent fiber ISP offering gigabit symmetric service with no contracts, mirroring Ting's value proposition. Overlaps in California expansion markets (Carlsbad, Culver City, Encinitas) and competes for the same underserved-town customer.
• Google Fiber: Alphabet-owned FTTH ISP offering gigabit and multi-gig symmetric fiber to homes and businesses in select US cities. Direct competitor with the same FTTP retail model and overlapping target markets in cities where Ting operates or is expanding.
• Metronet: Large pure-play fiber ISP (acquired by AT&T) deploying FTTH in the Midwest and South with multi-gig symmetric speeds. Highly comparable in build-to-the-home fiber strategy, no-contract philosophy, and town-by-town expansion model.
• Ziply Fiber: Regional fiber ISP building FTTH networks across the Pacific Northwest and Mountain West, targeting underserved smaller markets — a near-identical geographic and product strategy to Ting, including 2-gig symmetric speeds and no-contract pricing.

Broad incumbents

• Frontier Communications: Large incumbent telecom with a major fiber-overbuild strategy in markets across the US. Comparable in offering FTTH residential and business services but at much larger scale, often competing head-to-head with Ting in the same towns.
• AT&T Fiber: Telecom giant's fiber internet division offering multi-gig residential and business services nationwide. Competes with Ting in many of the same expansion markets (Colorado, California, North Carolina) but at vastly larger scale and with broader product bundles.

Emerging players

• Starry Internet: Alternative broadband ISP using fixed wireless technology to deliver internet in urban buildings. Partially comparable to Ting's customer proposition (no contracts, transparent pricing) but uses wireless rather than fiber, positioning it as an adjacent emerging player in the alt-ISP category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Customer concentration

• Xx.com/tingFTW
• YouTubeyoutube.com/@tinginternet
• Facebookfacebook.com/Ting
• LinkedInlinkedin.com/company/tingfiber
• Instagraminstagram.com/tingfiber

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ting