Getronics
Getronics is a global IT managed services and digital transformation provider serving large multinational enterprises across 185+ countries, offering Digital Workplace, Cloud, Security, Smart Spaces, and Business Applications services delivered through 4,000+ direct staff and the founding-led Global Workspace Alliance.
- Company typePrivate
- Founded1887
- HeadquartersReading, United Kingdom
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Getronics does
Getronics is a global IT managed services and digital transformation provider serving large multinational enterprises across Europe, Asia Pacific, Latin America, and selectively North America. Founded in 1887 in Amsterdam and headquartered in the Netherlands, the company is currently majority-owned (87%) by Cheyne Capital following a series of ownership transitions that began with the 2007 KPN acquisition and continued through AURELIUS, Grupo Bottega, GSH Private Capital, and Cheyne in 2023. The operating company consists of 4,000+ direct employees in 22 delivery centres plus an additional 15,000+ engineers accessible through the founding-led Global Workspace Alliance, a partner model that delivers IT services and last-mile field support across 185+ countries under a single contract and billing entity — a structure Gartner has explicitly cited as a unique alternative to monolithic IT services peers.
Getronics' product portfolio is organised around nine core service lines: Digital Workplace, Business Applications, Cloud Services, Smart Spaces, Security and Compliance, Service Desk, Network Services, Field and On-Site Support, and Value Added Reseller. The technology stack is end-to-end and AI-enabled, comprising an EU-based Security Operations Centre monitoring 31B events monthly across 7,000+ log sources, a Multi-Cloud Framework branded as GETCONSULT/GETMIGRATE/GETMANAGE/GETDEVELOP/GETSECURE/GETTRANSFORM, a Smart Spaces IoT platform handling 2.2M+ endpoints and 240B daily messages, and a verticalised Business Applications portfolio (Sfere for Healthcare, TiWorks for eGovernment, GetControl/GETPro for Manufacturing) used by 5M+ people daily. Underlying infrastructure includes 7 data centres across Europe and 25,000+ managed network devices.
The business model is a hybrid of managed services (Digital Workplace, Cloud, Security, Service Desk subscriptions), professional services (advisory, application development, transformation), and value-added reselling (multi-vendor hardware procurement and integration). Revenue is generated via enterprise field sales and through the Global Workspace Alliance partner channel, with quote-based pricing reflecting customised, multi-year B2B contracts. Customer segments span global enterprises and large organisations in verticals including automotive (Ford, RAC), financial services (Credit Agricole), retail (Inditex, Booker), energy (Iberdrola), real estate (Mori Building, Boustead Projects), education (INSEAD), and healthcare (PSMar, Ministry of Health of Spain). The firm is led by CEO Stuart Deignan (appointed 2024), with regional Managing Directors across DACH, APAC, Western & Central Europe, LATAM, and Iberia, a Chairman (Laurie McIlwee, former Tesco PLC CFO), and Non-Executive Directors including former NTT DATA CEO Walter Ruffinoni.
Getronics firmographics
Firmographics- Name
- Getronics
- Legal name
- Getronics
- Website
- https://getronics.com
- Company type
- Private
- Founded year
- 1887
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Getronics is a global IT managed services and digital transformation provider serving large multinational enterprises across 185+ countries, offering Digital Workplace, Cloud, Security, Smart Spaces, and Business Applications services delivered through 4,000+ direct staff and the founding-led Global Workspace Alliance.
- Ownership category
- akta.pro rank
Getronics industry classification
Industry- Product category
- IT Managed Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)
- akta.pro primary industry
- Infrastructure Outsourcing (IO) (BPAEAMAB)
- akta.pro secondary industries
- End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE), Helpdesk & End-User Support Services (BPAEABAB)
Keywords
Where Getronics is headquartered
LocationHeadquarters
- HQ city
- Reading
- HQ country
- United Kingdom
- HQ region
- Europe
Offices18 records
Markets served
Getronics business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Managed IT Services: Comprehensive managed IT services including Digital Workplace, Cloud Services, Security, and Service Desk delivered globally through the Global Workspace Alliance.
- Professional Services: Technology advisory, application development, consulting services, and transformation project delivery.
- Value Added Reseller: Multi-vendor technology procurement, financing, logistics, and integration services for infrastructure consolidation and device provision.
- Field and On-Site Support Services: Field services delivered through Global Workspace Alliance across 185+ countries with over 15,000 engineers.
Go-to-market motion2 records
Distribution channels5 records
Marketing channels9 records
Getronics product offering
Product offeringCore offering
Getronics is a global ICT services group that delivers end-to-end IT managed services and digital transformation for enterprise customers, organized around nine service lines: Digital Workplace, Business Applications, Cloud Services, Smart Spaces, Security & Compliance, Service Desk, Network Services, Field & On-Site Support, and Value Added Reseller. It combines proprietary platforms (a multi-cloud framework, an EU-based Security Operations Centre, and a vendor-agnostic IoT Smart Spaces platform) with industry-specific digital products (Sfere, TiWorks, GetControl, GETPro) and the Global Workspace Alliance delivery network spanning 185+ countries.
Product overview
Getronics is an IT managed services and digital transformation provider offering a portfolio of integrated services organized around core offerings: Digital Workplace, Business Applications, Cloud Services, Smart Spaces, Security & Compliance, Service Desk, Network Services, Field & On-Site Support, and Value Added Reseller. These core services are supported by branded frameworks including GETCONSULT, GETMIGRATE, GETMANAGE, GETSECURE, GETTRANSFORM, and GETDEVELOP for cloud services, and GetHUB 360 for security. Industry-specific digital products include Sfere (Healthcare), TiWorks (eGovernment), GetControl and GETPro (Manufacturing). The company also offers No-Code Cloud, Data Centre Managed Services, and Colocation services. Key sub-products span managed cloud office, unified communications, smart workplace, service desk automation, and IoT-enabled smart spaces solutions for buildings, hospitals, transport hubs, and cities. The Global Workspace Alliance enables delivery across 185+ countries.
Differentiator
Problem solved
Functional benefit
Brands
- Sfere: Healthcare digital product solution
- TiWorks
- GetControl
- GETPro
- ADHub
- GETCONSULT
- GETMIGRATE
- GETMANAGE
- GETDEVELOP
- GETSECURE
- GETTRANSFORM
- GetHUB 360
Products and services
- Digital Workplace Provides always-on, intuitive digital workplace experience regardless of location or device, combining secure mobility, managed office, and unified communications and collaboration across 185+ countries for enterprise customers.
- Business Applications Application development, modernization, management, and AI-driven digital transformation services supporting over 5 million users daily, including industry-specific products Sfere, TiWorks, GetControl, and GETPro MES.
- Cloud Services Multi-cloud strategy services covering advisory, migration, operations, security, development, and transformation across public, private, and hybrid environments with 2,000+ cloud specialists across 180+ countries.
- Smart Spaces IoT-enabled building and facility management platform transforming buildings, airports, hospitals and cities into smart, efficient, secure and productive environments with access control, occupancy monitoring and sustainability features.
- Security & Compliance Intelligence-led managed security services based on NIST and MITRE ATT&CK frameworks, with 24x7 Security Operations Centre monitoring 31B monthly events with 100+ security experts supporting ISO 27001, PCI DSS, HIPAA, GDPR, NIST 800-53 and more.
- Service Desk Managed Service Desk supporting 80 countries in 22 languages, offering self-help portals, self-heal tools, chatbots, and multi-channel support across phone, email, chat and online portal with proactive problem and change management.
- Network Services Network design, deployment, and lifecycle management covering thousands of routers, switches and wireless devices for enterprise customers, including user-oriented, datacentre, and retail/branch focused solutions.
- Value Added Reseller (VAR) Multi-vendor technology procurement, financing, logistics, and integration services with global reach across 185 countries through a single contract and billing entity, including a customer self-service webstore.
- Field & On-Site Support Multi-country field and on-site IT support services delivered through the Global Workspace Alliance, covering 185 countries with 15,000+ engineers supporting 300,000+ end users.
Quantifiable outcome
- Digital Workplace supporting 1.5M+ users and 1.8M+ devices across 1100+ customers
- +4 more outcomes
Companies that use Getronics
Customer profileNamed customers12 records
Segments9 records
Ideal customer profiles4 records
Getronics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability11 records
Feature5 records
Getronics partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered flagship, core and strategic.
- Global Workspace Alliance (GWA)flagshipGetronics is the founding and leading member of the Global Workspace Alliance, established in 2009. GWA provides IT services and last-mile onsite support across more than 185 countries with one single point of contact, contract, and billing entity. Gartner identified GWA as 'a unique model and world's first IT Alliance; an alternative to monolithic companies such as IBM and HP'.
- MicrosoftcoreGold certified in numerous competencies, Getronics has been a Microsoft partner for many years. Every day, certified engineers build business solutions around Microsoft technologies enabling workplace collaboration, communications and productivity. Getronics is also Tier 1 Cloud Solution Provider (CSP) across all key regions.
- CiscocoreCisco has been a Getronics strategic partner for over 20 years. Due to expertise in Cisco specialisations, Getronics has achieved the highest level of Cisco Channel Customer Satisfaction Excellence for 8 consecutive years.
- DellcoreGetronics relationship with Dell spans over 20 years. Gold Partner in several countries with more than 2,000 certifications for Dell Break & Fix, enabling customers globally as a Dell Service Provider (DSP). Awarded Dell's 'First Choice Partner' status in 2021.
- VMwarecoreGlobal partnership with VMware providing Cloud Verified status. Getronics leverages VMware solutions for cloud services delivery.
- AWSstrategicConsulting partnership with AWS allowing Getronics to bring cloud expertise in AWS services for customer cloud adoption journeys.
- ESRIstrategicSmart Spaces partner providing geospatial and mapping technology integration for smart building and city solutions.
- TridiumstrategicSmart Spaces partner for open framework of devices and systems integration.
- InnovatricsstrategicSmart Spaces partner providing facial recognition technology for touchless access and security solutions.
- FortinetstrategicSecurity partner providing network security and firewall solutions integrated into Getronics security services.
- PomeroystrategicIT solutions and staffing firm acquired by Getronics in 2024, expanding Getronics' capabilities in the US market.
Scale indicators24 records
Recent moves13 records
Expansion highlights6 records
Getronics competitors and assessment
Company assessmentDirect peers
- T-Systems: Deutsche Telekom subsidiary and direct European competitor in managed infrastructure, cloud, and workplace services with deep DACH presence — directly comparable to Getronics' core DACH and pan-European managed IT services portfolio.
- Atos: European-headquartered IT services group with overlapping managed workplace, security and cloud offerings, serving similar enterprise and public sector clients across Europe.
- Kyndryl: IBM-managed infrastructure spin-off focused on outsourced digital workplace, network, and cloud operations — closest comparable in service-line mix and enterprise customer profile.
- Computacenter: UK-headquartered IT infrastructure partner combining enterprise sales, VAR supply and managed services across Europe — direct overlap with Getronics' VAR and Digital Workplace businesses.
- Unisys: Global IT services provider delivering managed workplace, security operations, and digital workplace solutions to enterprise and government clients — closely comparable service portfolio.
- Stefanini: Brazil-headquartered global IT services firm with strong LATAM delivery footprint and similar digital workplace/managed services portfolio — direct overlap in LATAM service desk and BPO capabilities.
Broad incumbents
- Capgemini: Global IT services and consulting incumbent delivering managed services, cloud, and digital workplace transformation at far larger scale; directly comparable business model across enterprise IT outsourcing.
- NTT Data: Global IT services and digital transformation provider with similar enterprise multi-cloud, workplace, and security practices — Walter Ruffinoni (Getronics NED) is former CEO.
- Wipro: Global IT services incumbent with European delivery centres and managed services offerings that compete for the same large enterprise outsourcing deals as Getronics.
- Accenture: Largest global IT services and consulting firm competing for end-to-end digital transformation, managed services, and cloud deals; broad incumbent against Getronics in enterprise accounts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Getronics social profiles
Digital presenceGetronics compliance and trust
Trust signalCompliance10 records
Getronics financial estimates
Financial estimateRevenue estimate
Valuation estimate
Getronics leadership team
Management profileNumber of profiles
Profiles14 records
Getronics subsidiaries and ownership
Company hierarchySubsidiaries4 records
Getronics funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Getronics M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Getronics
What does Getronics do?
Getronics is a global ICT services group that delivers end-to-end IT managed services and digital transformation for enterprise customers, organized around nine service lines: Digital Workplace, Business Applications, Cloud Services, Smart Spaces, Security & Compliance, Service Desk, Network Services, Field & On-Site Support, and Value Added Reseller. It combines proprietary platforms (a multi-cloud framework, an EU-based Security Operations Centre, and a vendor-agnostic IoT Smart Spaces platform) with industry-specific digital products (Sfere, TiWorks, GetControl, GETPro) and the Global Workspace Alliance delivery network spanning 185+ countries.
Is Getronics a public or private company?
Getronics is a private company. It is classified as private equity controlled and is currently operating.
When was Getronics founded?
Getronics was founded in 1887. It employs 1,001 to 5,000 people.
Where is Getronics based?
Getronics is headquartered in Reading, United Kingdom, in the Europe region.
How does Getronics make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services, value Added Reseller and field and On-Site Support Services.
Who are Getronics's main competitors?
Direct peers on record are T-Systems, Atos, Kyndryl, Computacenter, Unisys and Stefanini. Broad incumbents are Capgemini, NTT Data, Wipro and Accenture.
Does Getronics have an API?
No public API is recorded for Getronics.
What industry is Getronics in?
Getronics's product category is IT Managed Services. Its primary akta.pro industry code is BPAEAMAB, Infrastructure Outsourcing (IO), with a secondary code of BPAEAMAE, End-User Computing Outsourcing (EUC / Desktop Services). Its NAICS code is 54151 and its SIC code is 7373.