Savioke
Savioke (Relay Robotics) manufactures the Relay autonomous delivery robot for hospitals and hotels, automating transport of medications, lab samples, medical supplies, and guest amenities via direct enterprise sales.
- Company typePrivate
- Founded2013
- HeadquartersSan Jose, United States
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Savioke does
Savioke, doing business as Relay Robotics, manufactures the Relay autonomous delivery robot, a mobile platform equipped with cameras, lidars, and safety sensors that navigates hospitals and hotels to transport items without human intervention. The robots integrate with elevators and site infrastructure during installation, enabling them to call elevators, select destinations, and complete multi-floor deliveries autonomously; payload consists of a 10-gallon capacity with multiple insert bins, and a chain-of-custody authentication system supports pharmacy-grade medication tracking in hospital deployments. Operational metrics — over 1 million lifetime deliveries, 25,000+ monthly runs, 10,000+ annual fleet miles, and a 99.8% successful delivery rate — point to a mature, scaled fleet rather than a pilot-stage system.
The company sells directly to enterprise customers through a consultative field-sales motion, pricing customized by deployment complexity, number of floors, and robot quantity, and contracting on multi-year terms. Customer concentration sits with marquee US hospital systems (Johns Hopkins, HCA Healthcare, Dignity Health, BayCare) and hotel chains (Hyatt, Hilton, Marriott, Sonesta, Embassy Suites, Delta Hotels); Savioke operates as a private, venture-backed entity headquartered in San Jose, California, with 11-50 employees. Total disclosed funding across rounds from 2014 through May 2025 is approximately $47.4 million, with the most recent $13.4M round in May 2025 explicitly earmarked to accelerate expansion from hotels into hospital settings. Leadership includes co-founder Izumi Yaskawa (VP Corporate Development), COO Steve Croft, and VP of Operations Kevin O'Donnell; the company has not disclosed revenue and its operating geography is currently limited to North America.
Savioke firmographics
Firmographics- Name
- Savioke
- Legal name
- Savioke
- Website
- https://savioke.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Savioke (Relay Robotics) manufactures the Relay autonomous delivery robot for hospitals and hotels, automating transport of medications, lab samples, medical supplies, and guest amenities via direct enterprise sales.
- Ownership category
- akta.pro rank
Savioke industry classification
Industry- Product category
- Autonomous Delivery Robots
- NAICS
- Commercial and Service Industry Machinery Manufacturing (333310), Surgical Appliance and Supplies Manufacturing (339113)
- SIC
- Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)
- akta.pro primary industry
- Service & Hospitality Robots (HDAAAIAB)
- akta.pro secondary industry
- Healthcare & Assistive Robotics (HDAAAIAC)
Keywords
Where Savioke is headquartered
LocationHeadquarters
- HQ city
- San Jose
- HQ country
- United States
- HQ region
- North America
Markets served
Savioke business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales
Revenue model
- Relay Delivery Robot Sales: Sav Savioke generates revenue through the sale of Relay autonomous delivery robots. Pricing varies based on deployment complexity, number of floors to navigate, and quantity of robots ordered. The company offers customized quotes tailored to each customer's use case.
- Hospital Expansion Services: Following the $13.4 million funding round, Savioke is expanding into hospital settings, marking a strategic sector pivot from hotels into healthcare facilities, suggesting potential service and support revenue streams.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise pricing based on deployment requirements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels7 records
Savioke product offering
Product offeringCore offering
Savioke designs, manufactures, and deploys the Relay autonomous delivery robot for indoor logistics in hospitals and hotels. The 10-gallon-capacity robot uses cameras, lidars, and safety sensors to navigate crowded hallways, security doors, and elevators without human intervention, transporting medications, lab samples, medical supplies, guest amenities, and room-service items. Hospital variants include chain-of-custody authentication and real-time delivery tracking for pharmacy compliance.
Product overview
Relay Robotics (Savioke) offers the Relay autonomous delivery robot platform, a single unified product line deployed in two vertical markets: Hospital Delivery Robots and Hotel Delivery Robots. Both variants share the same core robot hardware with 10-gallon capacity, autonomous navigation capabilities, sensor suite (cameras, lidars), elevator integration, and real-time tracking. The hospital variant focuses on clinical deliveries (medications, lab samples, supplies) with chain-of-custody authentication features, while the hotel variant handles guest amenities and room service with emphasis on discreet, fast delivery. The company has completed over 1,000,000 lifetime deliveries with 25,000+ monthly deliveries and serves major hospital systems (Johns Hopkins, HCA, Dignity Health, BayCare) and hotel chains (Hyatt, Hilton, Marriott, Sonesta, Delta).
Differentiator
Problem solved
Functional benefit
Products and services
- Relay Delivery Robot Autonomous delivery robot with a 10-gallon multi-bin capacity that navigates crowded hallways, security doors, and elevators without human intervention to transport items such as medications, lab samples, medical supplies, guest amenities, packages, and room-service items. Targets enterprise hospital systems and hotel chains seeking automated indoor logistics.
- Hospital Delivery Robots Relay robots configured for hospital environments to autonomously deliver medications, lab samples, and medical supplies, including chain-of-custody authentication and real-time delivery status tracking for pharmacy compliance. Sold to hospital and health system customers such as Johns Hopkins, HCA Healthcare, Dignity Health, and BayCare.
- Hotel Delivery Robots Relay robots configured for hotel environments to deliver guest amenities, packages, and room-service items quickly and discreetly, freeing staff to focus on guest interactions. Sold to enterprise hotel chains including Hyatt, Hilton, Marriott, Sonesta Hotels and Resorts, Embassy Suites by Hilton, and Delta Hotels.
Quantifiable outcome
- 1,000,000+ lifetime deliveries completed
- +3 more outcomes
Companies that use Savioke
Customer profileNamed customers10 records
Segments2 records
Ideal customer profiles2 records
Savioke technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature5 records
Savioke partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights5 records
Savioke competitors and assessment
Company assessmentDirect peers
- Diligent Robotics: Diligent Robotics builds Moxi, an autonomous hospital service robot that handles deliveries of medications, lab samples, and supplies. It is the closest direct competitor to Savioke in the US hospital delivery robot segment.
- Aethon (ST Engineering): Aethon's TUG autonomous mobile robot performs hospital pharmacy, lab, and supply deliveries and is a long-standing incumbent in the hospital delivery robotics space. It directly overlaps with Savioke's hospital use cases.
- Bear Robotics: Bear Robotics produces Servi, an autonomous restaurant and hospitality service robot for food and amenity delivery, directly competing with Savioke's Relay in the hospitality vertical.
- Pudu Robotics: Pudu Robotics manufactures hotel and restaurant delivery robots (e.g., BellaBot, KettyBot) and competes directly with Relay in hospitality delivery, with strong international presence.
Broad incumbents
- Brain Corp: Brain Corp is a leading autonomous mobile robot platform powering commercial floor cleaning and inventory robots at scale; it is both an investor in Savioke and an adjacent platform serving similar commercial end markets.
- Omron Automation: Omron offers a broad portfolio of industrial and healthcare mobile robots including LD-series autonomous vehicles, providing overlapping indoor autonomy capabilities with Savioke's Relay platform.
- Fetch Robotics (Zebra Technologies): Fetch Robotics, acquired by Zebra Technologies, provides autonomous mobile robots for warehouse and light-industry material handling, comparable to Savioke in autonomous indoor delivery technology.
- Boston Dynamics (Hyundai): Boston Dynamics' Stretch robot automates warehouse case handling; as a well-capitalized autonomy platform, it represents an adjacent competitor that could expand into Savioke's indoor delivery end markets.
Emerging players
- Keenon Robotics: Keenon Robotics develops service robots for hotels and restaurants with strong APAC market presence, partially overlapping with Savioke's hospitality delivery use cases.
- Locus Robotics: Locus Robotics builds autonomous mobile robots for warehouse picking and material handling, overlapping with Savioke in indoor autonomous mobility technology and fleet management.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Savioke social profiles
Digital presenceSavioke financial estimates
Financial estimateRevenue estimate
Valuation estimate
Savioke leadership team
Management profileNumber of profiles
Profiles3 records
Savioke funding detail
Funding detailFunding overview
Funding rounds5 records
Investors17 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Savioke M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Savioke
What does Savioke do?
Savioke designs, manufactures, and deploys the Relay autonomous delivery robot for indoor logistics in hospitals and hotels. The 10-gallon-capacity robot uses cameras, lidars, and safety sensors to navigate crowded hallways, security doors, and elevators without human intervention, transporting medications, lab samples, medical supplies, guest amenities, and room-service items. Hospital variants include chain-of-custody authentication and real-time delivery tracking for pharmacy compliance.
Is Savioke a public or private company?
Savioke is a private company. It is classified as venture growth investor backed and is currently operating.
When was Savioke founded?
Savioke was founded in 2013. It employs 11 to 50 people.
Where is Savioke based?
Savioke is headquartered in San Jose, United States, in the North America region.
How does Savioke make money?
Two revenue lines are on record. Relay Delivery Robot Sales are the primary driver. The others are hospital Expansion Services.
Who are Savioke's main competitors?
Direct peers on record are Diligent Robotics, Aethon (ST Engineering), Bear Robotics and Pudu Robotics. Broad incumbents are Brain Corp, Omron Automation, Fetch Robotics (Zebra Technologies) and Boston Dynamics (Hyundai). Emerging players are Keenon Robotics and Locus Robotics.
Does Savioke have an API?
No public API is recorded for Savioke.
What industry is Savioke in?
Savioke's product category is Autonomous Delivery Robots. Its primary akta.pro industry code is HDAAAIAB, Service & Hospitality Robots, with a secondary code of HDAAAIAC, Healthcare & Assistive Robotics. Its NAICS code is 333310 and its SIC code is 5047.