Trackforce Valiant
Trackforce Valiant is a PE-backed provider of cloud-based security workforce management software, serving enterprise corporate security teams and contract security service providers worldwide across 50+ countries with 560k+ active users.
- Company typePrivate
- Founded2000
- HeadquartersSan Diego, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Trackforce Valiant does
Trackforce Valiant is a San Diego-headquartered, privately-held provider of cloud-based security workforce management software, serving two primary customer segments: enterprise organizations with internal corporate security teams, and contract security service providers managing guard workforces. The company operates a platform-plus-modules architecture with two core products (GuardTek for enterprise security teams and TrackTik for security service providers, acquired June 2022) supplemented by ten functional modules covering guard management, mobile patrol, security guard tour, incident reporting, business intelligence, command center, back-office operating system, and the ReportPro AI add-on. A Silvertrac sub-brand and the Trackforce Academy certification program round out the portfolio.
The underlying technology is an API-first, AWS-powered cloud platform with multi-region deployment, 99.9% uptime SLA, local data residency in US, CAN, and EU, and SOC2 Type 2, ISO 27001, and GDPR certifications. The platform supports 560k+ active users across 200k+ secured sites in 50+ countries and 55+ languages, with integrations to ERP, CRM, biometric technology, drone and robotics, and case management systems. AI capability is delivered through ReportPro AI, providing NLP-driven incident reporting, anomaly detection, predictive analytics, and automated compliance tracking.
The business model is annual SaaS subscriptions sold through a consultative, demo-driven direct enterprise sales motion, with no publicly disclosed pricing. Go-to-market is hybrid: enterprise field sales for large accounts and an API-first self-serve motion for technical buyers. The company is PE-backed by K1 Investment Management, has made three acquisitions (Valiant 2019, Silvertrac 2020, TrackTik 2022) to consolidate the security workforce management market, and employs 251-500 people.
Trackforce Valiant firmographics
Firmographics- Name
- Trackforce Valiant
- Legal name
- Trackforce Valiant
- Website
- https://trackforcevaliant.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Trackforce Valiant is a PE-backed provider of cloud-based security workforce management software, serving enterprise corporate security teams and contract security service providers worldwide across 50+ countries with 560k+ active users.
- Ownership category
- akta.pro rank
Trackforce Valiant industry classification
Industry- Product category
- Security Workforce Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
Keywords
Where Trackforce Valiant is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Markets served
Trackforce Valiant business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure, Others
Revenue model
- Security Workforce Management Software Subscription: SaaS subscription model providing access to the Trackforce security workforce management platform including GuardTek and TrackTik products. Subscription likely tiered by features and user count.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise and SMB tiers available |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Trackforce Valiant product offering
Product offeringCore offering
Trackforce Valiant provides cloud-based security workforce management software used by enterprise security teams and contract security firms to schedule guards, run mobile patrols and guard tours, automate incident reporting, manage payroll and billing, and oversee global security operations from a centralized command center. The platform is delivered through two flagship products (GuardTek and TrackTik) and a shared back-office and analytics module suite, with AI-powered incident reporting via ReportPro AI.
Product overview
Trackforce Valiant is a unified platform-plus-modules architecture for security workforce management. The company operates two primary core products: GuardTek (enterprise security guard software for corporate teams) and TrackTik (cloud-based security workforce management platform, acquired June 2022). These platforms are complemented by the Back Office Operating System Suite, Security Operations Suite, Guard Management, Mobile Patrol, Security Guard Tour App, Incident Reporting, Business Intelligence, and Command Center modules. AI innovation is delivered through ReportPro AI for intelligent incident reporting. The company also offers Silvertrac as a sub-brand and Trackforce Academy for certification. The portfolio serves both enterprise organizations and security service providers across 50+ countries in 55+ languages.
Differentiator
Problem solved
Functional benefit
Brands
- TrackTik: Cloud-based security workforce management platform offering guard management, scheduling, payroll, and incident reporting solutions
- GuardTek
- Silvertrac
- ReportPro AI
- Trackforce Academy
Products and services
- GuardTek Enterprise security guard software platform for corporate security teams, providing guard touring, scheduling, payroll preparation, billing, incident reporting, mobile patrol management, and Business Intelligence capabilities that integrate with enterprise systems.
- TrackTik Cloud-based security workforce management platform providing guard management, mobile patrol, guard tour, incident reporting, and a back office operating system suite covering business administration, HR, scheduling, and payroll. Includes Job-Based Views for role-specific live dashboards and ReportPro AI for intelligent incident reporting.
- Silvertrac Security guard software product under the Trackforce portfolio with a dedicated support portal, focused on patrol management and incident reporting for security operations.
- ReportPro AI AI-powered innovation for intelligent security incident reporting and automated compliance tracking, using natural language processing to generate incident narratives and audit-ready documentation across security operations.
Quantifiable outcome
- 99.9% uptime SLA for uninterrupted operations
- +2 more outcomes
Companies that use Trackforce Valiant
Customer profileNamed customers27 records
Segments11 records
Ideal customer profiles2 records
Trackforce Valiant technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability6 records
Feature9 records
Trackforce Valiant partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and flagship.
- Enterprise Resource Planning (ERP) PartnerscoreIntegration ecosystem partners enabling connection between Trackforce security workforce management platform and enterprise ERP systems for unified business operations
- Customer Relationship Management (CRM) PartnerscoreCRM integration partners allowing security operations data to connect with customer relationship management systems
- Biometric Technology PartnerscoreIntegration with biometric technology providers for enhanced security verification and access control
- Drones, Robotics & Others PartnerscoreIntegration ecosystem for drones, robotics, and other emerging security technologies to extend platform capabilities
- Case Management PartnerscoreIntegration with case management systems enabling comprehensive incident handling and documentation
- Security Industry AssociationsflagshipTrackforce partners with key security industry associations across the globe, indicating strategic relationships with industry bodies that provide market access, credibility, and standards alignment
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Trackforce Valiant competitors and assessment
Company assessmentBroad incumbents
- Reflexis Systems (Zebra Technologies):
- UKG (Kronos): UKG is a workforce management and HCM incumbent serving large enterprises with scheduling, time & attendance, and payroll. It is broadly comparable as a WFM platform but does not specialize in the physical security vertical, instead offering horizontal solutions across all shift-based industries.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Trackforce Valiant social profiles
Digital presenceTrackforce Valiant compliance and trust
Trust signalCompliance3 records
Trackforce Valiant financial estimates
Financial estimateRevenue estimate
Valuation estimate
Trackforce Valiant leadership team
Management profileNumber of profiles
Profiles2 records
Trackforce Valiant subsidiaries and ownership
Company hierarchySubsidiaries3 records
Trackforce Valiant funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Trackforce Valiant M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Trackforce Valiant
What does Trackforce Valiant do?
Trackforce Valiant provides cloud-based security workforce management software used by enterprise security teams and contract security firms to schedule guards, run mobile patrols and guard tours, automate incident reporting, manage payroll and billing, and oversee global security operations from a centralized command center. The platform is delivered through two flagship products (GuardTek and TrackTik) and a shared back-office and analytics module suite, with AI-powered incident reporting via ReportPro AI.
Is Trackforce Valiant a public or private company?
Trackforce Valiant is a private company. It is classified as private equity controlled and is currently operating.
When was Trackforce Valiant founded?
Trackforce Valiant was founded in 2000. It employs 251 to 500 people.
Where is Trackforce Valiant based?
Trackforce Valiant is headquartered in San Diego, United States, in the North America region.
How does Trackforce Valiant make money?
One revenue line is on record: security Workforce Management Software Subscription.
Who are Trackforce Valiant's main competitors?
Broad incumbents on record are Reflexis Systems (Zebra Technologies) and UKG (Kronos).
Does Trackforce Valiant have an API?
Yes. Trackforce offers an open API ecosystem that enables seamless integration with existing systems and business-critical applications. The API-first software development approach features modular and agile design enabling rapid development and seamless connectivity. Integrations are available for Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Case Management, Biometric Technology, Drones, Robotics, and other business applications via API connections. Developer documentation is at evolution.tracktik.com/customized-dashboards.
What industry is Trackforce Valiant in?
Trackforce Valiant's product category is Security Workforce Management Software. Its primary akta.pro industry code is HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects). Its NAICS code is 54151 and its SIC code is 7370.