Customer Relationship Management
ISL CRM is a React-based customer relationship management platform developed by Invent Softlabs (India) Private Limited, offering web-based admin and dashboard functionality for managing customer relationships, operated by a small India-based private entity.
- Company typePrivate
- Founded-
- HeadquartersIndia
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Customer Relationship Management firmographics
Firmographics- Name
- Customer Relationship Management
- Legal name
- Invent Softlabs (India) Private Limited
- Website
- https://inventcrm.inventsoftlabs.in
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ISL CRM is a React-based customer relationship management platform developed by Invent Softlabs (India) Private Limited, offering web-based admin and dashboard functionality for managing customer relationships, operated by a small India-based private entity.
- Ownership category
- akta.pro rank
Customer Relationship Management industry classification
Industry- Product category
- Customer Relationship Management Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Customer Service, Support & Contact Center CRM (HDAEAFAC)
- akta.pro secondary industries
- Marketing Automation & Campaign Management CRM (HDAEAFAB), Customer Engagement & Messaging (Email, SMS, Push, In-App) (BPAFAFAI)
Keywords
Where Customer Relationship Management is headquartered
LocationHeadquarters
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
Customer Relationship Management business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure
Customer Relationship Management product offering
Product offeringCore offering
ISL CRM is a web-based customer relationship management platform built on React that provides admin and dashboard functionality for managing customer relationships. It is delivered as a login-protected SaaS-style application offering customer management capabilities through a React admin interface.
Differentiator
Problem solved
Functional benefit
Products and services
- ISL CRM ISL CRM is a React-based customer relationship management platform that provides admin and dashboard functionality for managing customer relationships, accessed via an email/password web login. It is intended for businesses that need a ready-made web-based CRM interface for managing customer data and admin workflows.
Companies that use Customer Relationship Management
Customer profileIdeal customer profiles1 record
Customer Relationship Management technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Customer Relationship Management competitors and assessment
Company assessmentDirect peers
- SugarCRM: SugarCRM provides customizable CRM software with admin and dashboard interfaces, serving SMB and mid-market customers. It overlaps directly with the product functionality ISL CRM offers.
- Freshsales (Freshworks): Freshsales is an India-headquartered web-based CRM with admin dashboards and customer management features. It is a directly comparable peer given its product scope and India-origin operations.
- Bitrix24: Bitrix24 offers a CRM with web-based admin dashboards and customer management features for SMBs. It is a comparable peer in functionality and delivery model.
- Apptivo: Apptivo is a cloud CRM suite offering customer management with admin dashboards, targeting SMBs. It overlaps with ISL CRM in both product scope and buyer segment.
- Pipedrive: Pipedrive is a web-based CRM focused on sales pipeline management with admin and dashboard interfaces. It is comparable in targeting SMB and mid-market customers.
- Insightly: Insightly is a web-based CRM with admin dashboards aimed at SMBs. It is comparable to ISL CRM in product category, target market, and delivery mechanism.
- Zoho CRM: Zoho CRM is a full-featured, web-based CRM platform serving SMBs globally. It directly competes with ISL CRM in the customer relationship management category, especially for cost-sensitive buyers.
Broad incumbents
- Salesforce: Salesforce is the dominant cloud CRM platform with comprehensive admin and dashboard tooling. It competes with ISL CRM at the high end of the same category.
- HubSpot: HubSpot is a leading CRM and marketing automation suite with admin dashboards and customer management capabilities. It competes broadly across the same product category with a much larger portfolio.
- Microsoft Dynamics 365: Dynamics 365 is a large incumbent CRM/ERP suite with rich dashboards and admin capabilities. It competes at the enterprise end of the same category as ISL CRM.
Market position
Customer concentration
Customer Relationship Management social profiles
Digital presenceCustomer Relationship Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Customer Relationship Management leadership team
Management profileNumber of profiles
Customer Relationship Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Customer Relationship Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Customer Relationship Management
What does Customer Relationship Management do?
ISL CRM is a web-based customer relationship management platform built on React that provides admin and dashboard functionality for managing customer relationships. It is delivered as a login-protected SaaS-style application offering customer management capabilities through a React admin interface.
Is Customer Relationship Management a public or private company?
Customer Relationship Management is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Customer Relationship Management founded?
Customer Relationship Management was founded in -1. It employs 1 to 10 people.
Where is Customer Relationship Management based?
Customer Relationship Management is headquartered in India, in the Asia region.
Who are Customer Relationship Management's main competitors?
Direct peers on record are SugarCRM, Freshsales (Freshworks), Bitrix24, Apptivo, Pipedrive, Insightly and Zoho CRM. Broad incumbents are Salesforce, HubSpot and Microsoft Dynamics 365.
Does Customer Relationship Management have an API?
No public API is recorded for Customer Relationship Management.
What industry is Customer Relationship Management in?
Customer Relationship Management's product category is Customer Relationship Management Software. Its primary akta.pro industry code is HDAEAFAC, Customer Service, Support & Contact Center CRM, with a secondary code of HDAEAFAB, Marketing Automation & Campaign Management CRM. Its NAICS code is 541511 and its SIC code is 7370.