Resurface Labs
- Company typePrivate
- Founded2019
- HeadquartersBoulder, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
Resurface Labs firmographics
Firmographics- Name
- Resurface Labs
- Legal name
- Graylog, Inc.
- Website
- https://resurface.io
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Resurface Labs industry classification
Industry- Product category
- API Observability
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Database Tools & Ecosystem (Replication, Backup/Recovery, HA/DR, Monitoring) (HDAEAAAO)
Keywords
Where Resurface Labs is headquartered
LocationHeadquarters
- HQ city
- Boulder
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Resurface Labs business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Graylog Security (SIEM): Enterprise SIEM subscription with complete visibility and threat detection capabilities, priced for predictable costs without license spike concerns.
- Graylog Enterprise: Centralized log management subscription with full feature access for enterprise deployments.
- Graylog Cloud: Cloud-hosted subscription model where Graylog operates the platform in their cloud, supporting both Graylog's cloud and customer cloud or on-prem deployments.
- Graylog Open: Free open-source tier for collection, storage, search, and analysis of log data. Users can start free and scale to paid editions when ready.
- Professional Services: Implementation, training, and support services to help customers deploy and optimize Graylog.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Graylog Open - Free open-source edition |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels9 records
Resurface Labs product offering
Product offeringCore offering
Resurface Labs provides an API observability platform that captures every API call as a durable transaction, supporting troubleshooting, incident remediation, and the creation of rich datasets for analysis. The platform records complete API interactions so engineering teams can debug issues and analyze usage patterns with full transaction context.
Product overview
Graylog offers a modular SIEM and centralized log management platform consisting of multiple editions and add-ons. The core offerings include Graylog Security (full SIEM), Graylog Enterprise (log management), and Graylog Open. Additional products include Graylog API Security (API protection), Graylog Cloud (managed service), Graylog Illuminate (content packs), Graylog Small Business, and Arti (conversational AI assistant). The platform is designed for lean teams and supports on-premises, cloud, or hybrid deployments with built-in pipeline management and AI-powered automation.
Differentiator
Problem solved
Functional benefit
Brands
- Graylog Security: SIEM product offering complete visibility, faster threat detection, and predictable costs
- Graylog Enterprise
- Graylog Open
- Graylog API Security
- Graylog Cloud
- Graylog Academy
- Arti
Products and services
- Resurface API observability platform that captures every API call as a durable transaction, supporting troubleshooting, incident remediation, and the creation of rich datasets for analysis by engineering teams at API-driven software companies.
Quantifiable outcome
- 86% of reviewers recommend Graylog based on Gartner Voice of the Customer
Companies that use Resurface Labs
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles1 record
Resurface Labs technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature12 records
Resurface Labs partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Amazon Web Services (AWS)coreGraylog is available in the AWS Marketplace, allowing customers to discover, evaluate, and purchase Graylog solutions through AWS's procurement system. Graylog Cloud and deployments can integrate with AWS infrastructure.
Scale indicators2 records
Recent moves4 records
Expansion highlights2 records
Resurface Labs competitors and assessment
Company assessmentBroad incumbents
- Datadog: Cloud-scale observability platform offering APM, log management, distributed tracing, and session replay. Direct overlap with Resurface Labs' API observability and replay positioning, but at vastly larger scale and across a much broader product portfolio.
- New Relic: Long-standing APM and observability vendor with full-stack monitoring, log management, and AI-assisted troubleshooting. Competes with Resurface Labs on API and application performance visibility, particularly for enterprise accounts.
- Dynatrace: Enterprise observability and APM platform with automated root-cause analysis and AI-driven insights. Targets the same enterprise buyers as Resurface Labs with broader capabilities and a longer enterprise sales track record.
- Splunk: Log analytics and observability platform (now part of Cisco) used heavily for security and operational debugging. Overlaps with Resurface Labs' replay/durability use cases in security incident response and production debugging.
- Sumo Logic: SaaS log management and observability platform with continuous intelligence and security analytics. Comparable to Resurface Labs in its log-/event-centric debugging and operational visibility story.
Direct peers
- Honeycomb: Observability platform purpose-built for production debugging of distributed systems and high-cardinality event data. Closest direct competitor to Resurface Labs' durable-transaction debugging thesis, focused on engineering teams that need rich, queryable production context.
- Chronosphere: Cloud-native observability platform built on M3DB, focused on scalable, cost-controlled metrics and traces for high-volume environments. Competes for the same cloud-native engineering buyer as Resurface Labs.
- Logz.io: Cloud-native observability and security platform built on open-source stacks (ELK, Grafana, Loki). Targets engineering teams that want durable log analytics and observability, similar to Resurface Labs' positioning.
- Grafana Labs: Open-source observability stack including Grafana, Loki, Tempo, and Mimir for metrics, logs, and traces. Competes with Resurface Labs in the open-core observability market, especially among developer-led teams.
Emerging players
- Coralogix: Observability and security analytics platform with a focus on full-stream data, cost-efficient storage, and AI-driven alerting. Comparable to Resurface Labs in targeting engineering teams that need richer data sets at lower ingest cost.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks5 records
Key highlights4 records
Customer concentration
Resurface Labs social profiles
Digital presenceResurface Labs financial estimates
Financial estimateRevenue estimate
Valuation estimate
Resurface Labs leadership team
Management profileNumber of profiles
Profiles2 records
Resurface Labs subsidiaries and ownership
Company hierarchySubsidiaries1 record
Resurface Labs funding detail
Funding detailFunding overview
Funding rounds2 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Resurface Labs M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Resurface Labs
What does Resurface Labs do?
Resurface Labs provides an API observability platform that captures every API call as a durable transaction, supporting troubleshooting, incident remediation, and the creation of rich datasets for analysis. The platform records complete API interactions so engineering teams can debug issues and analyze usage patterns with full transaction context.
Is Resurface Labs a public or private company?
Resurface Labs is a private company. It is classified as venture growth investor backed and is currently operating.
When was Resurface Labs founded?
Resurface Labs was founded in 2019. It employs 51 to 100 people.
Where is Resurface Labs based?
Resurface Labs is headquartered in Boulder, United States, in the North America region.
How does Resurface Labs make money?
Five revenue lines are on record. Graylog Security (SIEM) is the primary driver. The others are graylog Enterprise, graylog Cloud, graylog Open and professional Services.
Who are Resurface Labs's main competitors?
Broad incumbents on record are Datadog, New Relic, Dynatrace, Splunk and Sumo Logic. Direct peers are Honeycomb, Chronosphere, Logz.io and Grafana Labs. Coralogix is listed as an emerging player.
Does Resurface Labs have an API?
Yes. Graylog provides API Security capabilities as a dedicated product offering. The company also offers MCP (Model Context Protocol) integration enabling conversational AI interactions with Graylog data, allowing analysts to query logs and receive insights through natural language.
What industry is Resurface Labs in?
Resurface Labs's product category is API Observability. Its primary akta.pro industry code is HDAEAAAO, Database Tools & Ecosystem (Replication, Backup/Recovery, HA/DR, Monitoring). Its NAICS code is 51821 and its SIC code is 7370.