Bank Hapoalim

What Bank Hapoalim does

Bank Hapoalim B.M. is one of Israel's largest banking groups, founded in 1921 and headquartered in Tel Aviv, with operations spanning retail banking, corporate banking, small and medium-sized business services, and a Financial Institutions Group (FIG) for correspondent banking and trade finance. The bank serves individual customers through a comprehensive branch network, mobile branches ("Poalim All the Way to You"), telephone banking ("Poalim by Phone" at *2407), and digital channels including online and mobile banking applications. Corporate banking features 17% YoY lending growth and includes participation in syndicated financing for US renewable energy projects through its US subsidiary BHI.

The bank's technology platform comprises digital banking infrastructure with multi-factor authentication, real-time transaction monitoring, and AML/CTF screening. Distinctive technology features include a Green Bond Framework for sustainable finance, comprehensive digital accessibility infrastructure (screen reader support, voice-activated ATM operation, Step Hear audio guidance, Call Hear Accessible service), and AI-driven fraud prevention supported through Poalim Equity's investment in Glassbox. International operations are concentrated in the United States through BHI offices in New York, Los Angeles, Woodcliff Lake NJ, and Miami, with European operations in Switzerland and Luxembourg having been wound down in recent years.

Bank Hapoalim's business model is driven primarily by net interest income from credit and deposit spreads, with fee income, capital markets operations, and dividend distributions as secondary revenue streams. Capital strength is anchored by an 11.71% CET-1 ratio against a 10.23% minimum, NPL ratio of 0.44% with 330% coverage, and 15.9% ROE in 2025 generating NIS 9.802 billion in net profit. Customer segments are diversified across retail (including 100,000 families in the NIS 500 savings grant program), small businesses (NIS 34.5 billion in credit balances), corporate clients, and financial institutions, with notable accessibility programs for persons with disabilities at a NIS 10 monthly fee tier.

Name

Bank Hapoalim

Legal name

Bank Hapoalim B.M.

Website

https://bankhapoalim.com

Company type

Public

Founded year

1921

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Bank Hapoalim is Israel's largest banking group, founded in 1921, providing retail, corporate, and institutional banking services through extensive branch and digital channels. The bank operates domestically and through US subsidiary BHI, with strong capital ratios (CET-1 11.71%) and 15.9% ROE.

Ownership category

akta.pro rank

Product category

Retail and Commercial Banking

NAICS

Commercial Banking (52211), Depository Credit Intermediation (5221)

SIC

National Commercial Banks (6021), State Commercial Banks (6022)

akta.pro primary industry

Technology, Software & IT Services (FSABACAJ)

akta.pro secondary industries

General SME & Middle-Market Commercial Banking (FSABABAA), Consumer & Retail (CPG, Food, Apparel) (FSABACAM)

Keywords

• Retail banking services
• Corporate banking
• Commercial lending
• International banking
• Green bond financing

Headquarters

HQ city

Tel Aviv

HQ country

Israel

HQ region

Middle East

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Net Interest Income: Primary revenue driver from interest rate spreads on loans and deposits. Reflects strong profitability with 13% ROE in Q1 2026, driven by robust credit growth of 14% YoY.
2. Fee Income: Commission and fee income from various banking services including account management, transactions, and advisory services.
3. Capital Markets Operations: Debt instrument issuance including Contingent Convertible bonds and commercial paper for capital strengthening. NIS 3 billion+ capital raise with NIS 5 billion+ demand.
4. Dividend Distribution: Profits distributed to shareholders through cash dividends and share buybacks. 50% profit distribution policy with Q4 2025 dividend of NIS 0.75 per share.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels5 records

Core offering

Bank Hapoalim is Israel's largest banking group offering a full suite of retail, corporate, and institutional banking services including deposits, mortgages, credit cards, corporate lending, capital markets, and trade finance. The bank distributes its services through an extensive physical branch network, mobile branches, digital and mobile banking platforms, telephone banking, and US offices, serving both individual customers and businesses across Israeli and international markets.

Product overview

Bank Hapoalim operates as a unified banking platform offering a comprehensive portfolio of financial services. The core offering includes retail and corporate banking through the main Bank Hapoalim brand, supplemented by digital channels via Online Banking and Mobile Banking Applications. US operations are handled through BHI (Bank Hapoalim US), while Poalim Equity manages venture investments. The bank provides specialized services including FIG for financial institutions, Poalim by Phone for telephone banking, and ESG Services for sustainable finance. The various products function together as an integrated banking ecosystem serving retail customers, businesses, and institutional clients across Israel and internationally.

Differentiator

Problem solved

Functional benefit

Brands

• Poalim Equity: Investment arm of Bank Hapoalim focusing on fintech and renewable energy investments
• Bank Hapoalim Green Bond

Products and services

• Retail and Private Banking Full-service retail banking for individual customers including deposit accounts, mortgages, consumer credit, credit cards, savings programs, and accessibility accommodations for persons with disabilities.
• Corporate Banking Corporate banking services for large enterprises including substantial credit facilities, syndicated loans, structured finance, and financial advisory. Reported 17% year-over-year corporate lending growth with 14% credit growth overall.
• Online Banking Digital banking platform providing web-based account management, transactions, payments, capital market trading, and financial services accessible to retail and business customers.
• Mobile Banking Applications Suite of standalone mobile banking applications including the main Bank Hapoalim app, Capital Market trading app, Business app, and open banking app providing account access and financial services on mobile devices.
• BHI (Bank Hapoalim US) US operations providing banking services through offices in New York, California, Florida, and New Jersey with specialization in real estate financing, commercial lending, and US solar project acquisition financing.
• Poalim Equity Investment arm of Bank Hapoalim providing venture capital and equity investments to fintech and technology companies, including investments in AI-driven analytics and fraud prevention solutions such as Glassbox.
• Poalim by Phone Telephone banking call center service at *2407 with voice-activated service (Poalim VOICE), dedicated lines for veteran customers (*2403), and accessibility accommodations.
• Financial Institutions Group (FIG) Banking services tailored for financial institutions including correspondent banking, trade finance, international settlement, and institutional services with US dollar operations.
• Green Bond Financing Green finance framework for issuing green bonds and providing sustainable financing, with the bank issuing its first US$1 billion Tier 2 Green Bond in October 2021 to finance green infrastructure projects and Israel's low-carbon transition.

Quantifiable outcome

• 15.9% return on equity in 2025
• +5 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators17 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• HSBC Holdings: Global universal bank; Bank Hapoalim participates alongside HSBC in syndicated facilities (e.g., BrightNight) and competes for cross-border corporate and institutional banking relationships, particularly for Israeli-related international clients.
• ING Group: European global bank with strong wholesale and project finance franchise; co-lender with Bank Hapoalim in renewable energy syndicates (BrightNight, Project SunRoper) and a comparable peer in international project finance.
• ICBC: World's largest bank by assets; co-lender with Bank Hapoalim on the BrightNight $850M credit facility. A relevant peer for syndicated infrastructure and renewable energy financing transactions.
• NatWest Group: UK-listed universal bank referenced in the data as a direct revenue benchmark ($38.91B vs. Bank Hapoalim $12.56B). Comparable business model mix of retail, commercial, and corporate banking with similar profitability profile.
• Intesa Sanpaolo: Large European universal bank with strong retail and corporate banking franchise; comparable in scale, profitability range (mid-teens ROE), and European emerging market banking exposure.
• JPMorgan Chase: Global universal bank with significant US real estate and renewable energy project finance exposure. Competitor/peer for large US real estate and infrastructure deals where Bank Hapoalim is increasingly active.

Direct peers

• Israel Discount Bank: Another top-tier Israeli commercial bank offering retail, corporate, and capital markets services; competes head-to-head with Bank Hapoalim in domestic banking and FIG/corporate banking.
• First International Bank of Israel: Mid-sized Israeli commercial bank providing retail, corporate, and private banking services. A domestic competitor with overlapping customer segments and product offerings.
• Bank Leumi: Israel's second-largest banking group, providing directly comparable retail, SME, and corporate banking services in Israel. Closest direct competitor across virtually every segment Bank Hapoalim operates in.
• Mizrahi Tefahot Bank: Israel's third-largest bank with strong mortgage and retail franchise; competes directly with Bank Hapoalim for retail deposits, mortgages, and SME lending in the Israeli market.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/PoaliMarkeTweet
• YouTubeyoutube.com/user/BankHapoalim
• Facebookfacebook.com/profile.php
• Instagraminstagram.com/poalimbank/?igshid=gasygeq4gd2
• LinkedInlinkedin.com/company/bank-hapoalim

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries4 records

Funding overview

Funding rounds3 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments22 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bank Hapoalim