Acts Retirement-Life Communities

What Acts Retirement-Life Communities does

Acts Retirement-Life Communities, Inc. is a Pennsylvania-incorporated, not-for-profit operator of continuing care retirement communities (CCRCs), also marketed as Life Plan Communities, founded in 1972 out of a suburban Philadelphia church's concern for dignified retirement living. The organization operates 28 campuses across nine East Coast states (Alabama, Delaware, Florida, Georgia, Maryland, New Jersey, North Carolina, Pennsylvania, and South Carolina), serving more than 11,000 residents with approximately 8,600 team members. Its core product is the Acts Life Care contract — a Type A comprehensive CCRC agreement under which an upfront entrance fee (ranging from $100,000 to over $500,000) and recurring monthly service fees ($2,000–$10,000 depending on care level) prepay all future long-term healthcare costs at predictable pricing. Each campus delivers a full continuum of care — independent living, assisted living, memory care, skilled nursing, and rehabilitation — enabling aging-in-place without relocation.

The revenue model combines one-time entrance fees with subscription-style recurring monthly service fees. Acts sells primarily through a campus-based direct sales motion: dedicated retirement counselors at each of the 28 locations provide personalized consultations, financial assessments, and tours. The organization supplements direct outreach with content marketing (educational knowledge base, blog, annual reports), community events (e.g., the 34th Annual Acts Golf Classic raising $263K+ for the Samaritan Fund), and a channel partnership with LivNow Relocation Specialists offering certified moving services. Ancillary programs include the Samaritan Fund (financial hardship assistance), the Acts Legacy Foundation (charitable arm), and a Travel Program enabling residents to visit other Acts campuses.

Strategic differentiation rests on the 50-plus-year operating history, a 98% resident satisfaction rating, a Fitch A- credit rating, and the not-for-profit mission (revenue reinvested into communities rather than distributed to shareholders). The platform is supported by an unusually broad executive bench including CEO, President/CFO, COO, CTO, Chief Integration & Innovation Officer, CMO, CSO, CHRO, and a Chief Medical Director. Recent strategic activity includes the affiliation of The Terraces at Bonita Springs (Florida, 2024), a $68.53M Series 2023 Tax-Exempt Bond issuance (January 2024), a workforce development partnership with Arcadia University (April 2026), and a planned CEO succession from Gerald T. Grant to Karen Christiansen effective January 2027.

Name

Acts Retirement-Life Communities

Legal name

Acts Retirement-Life Communities, Inc.

Website

https://actsretirement.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Acts Retirement-Life Communities is a not-for-profit operator of 28 continuing care retirement communities across nine East Coast states, serving over 11,000 seniors through its Type A Life Care contract, which prepays long-term healthcare via entrance and monthly fees.

Ownership category

akta.pro rank

Product category

Continuing Care Retirement Community (Senior Living)

NAICS

Continuing Care Retirement Communities (623311), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Assisted Living Facilities for the Elderly (623312), Nursing and Residential Care Facilities (623)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Life Plan / Entrance-Fee CCRCs (HLADAEAA)

akta.pro secondary industries

Continuing Care Retirement Communities (CCRC) with Memory Care (HLADACAD), Luxury / High-End CCRCs (HLADAEAI)

Keywords

• Senior living communities
• Continuing care retirement
• Independent living services
• Assisted living care
• Memory care services

Headquarters

HQ city

Fort Washington

HQ country

United States

HQ region

North America

Offices27 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. CCRC Entrance Fees: One-time upfront entrance fees ranging from $100,000 to $500,000+ depending on location, residence type, and contract type. Entrance fees prepay future healthcare costs and secure residency within the community.
2. Monthly Service Fees: Recurring monthly fees ranging from $2,000 to $10,000 depending on care level (independent living $2,000-$5,000, assisted living $4,500-$7,000, memory care $6,000-$10,000). Monthly fees cover maintenance, utilities, dining, amenities, activities, and under Life Care contracts, all healthcare services.
3. Acts Life Care Premier Plan: Comprehensive Type A contract with higher entrance fee but predictable healthcare costs. Monthly fees never increase based on need for higher level of care (assisted living, skilled nursing, memory care).
4. Acts Balanced Plan: Alternative contract option with lower entrance price for those not seeking the full benefits of the Premier plan. Provides flexibility for residents with different financial goals.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Acts Retirement-Life Communities operates 28 not-for-profit continuing care retirement communities (CCRCs / Life Plan Communities) across nine East Coast states, selling residential living with a full continuum of on-campus care — Independent Living, Assisted Living, Memory Care, and Skilled Nursing — bundled under the Acts Life Care contract that prepays future long-term healthcare at predictable monthly rates. Residents pay one-time entrance fees plus recurring monthly service fees covering housing, dining, amenities, and (under Life Care) all future healthcare.

Product overview

Acts Retirement-Life Communities operates as a network of 28 continuing care retirement communities (CCRCs), also known as Life Plan Communities, spanning nine East Coast states. The core offering is the Acts Life Care contract, a Type A contract that prearranges long-term healthcare with predictable monthly fees. The platform offers a continuum of care from Independent Living (for adults 55+) through Assisted Living, Memory Care, and Skilled Nursing—all within the same campus. Key products include the Acts Life Care Premier Benefits (comprehensive coverage with no increase to monthly costs for higher care levels), the Acts Balanced Plan (lower-cost entry option), the Samaritan Fund (financial hardship assistance), Travel Program (inter-community visitation), and LivNow Relocation Specialists (moving coordination). The Terraces at Bonita Springs in Florida represents the organization's newest community affiliate.

Differentiator

Problem solved

Functional benefit

Products and services

• Acts Life Care

Quantifiable outcome

• 98% resident satisfaction rating
• +4 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Arcadia UniversitycoreStrategic or Co-development Partner · 30 April 2026Workforce development partnership providing Acts' approximately 8,600 team members access to over 150 industry-recognized certificate programs focused on allied health, skilled trades, and leadership development. Programs offered in flexible online and hybrid formats support continuing education units and professional advancement across 28 senior living communities in nine East Coast states. Partnership aligned with both organizations' commitment to investing in employee growth and preparing workers for evolving workforce demands.
• LivNow Relocation SpecialistscoreChannel Partner/ Reseller/ DistributorPartnership provides personal relocation specialists who serve as single points of contact for all aspects of residents' moves to Acts communities. Certified partners include vetted realtors, professional organizers, movers, and other service providers who are licensed, bonded, insured, and perform background checks. Relocation consulting services are free for residents choosing to move to Acts communities; residents only pay for certified supplier services they choose.

Scale indicators8 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• Genesis HealthCare: One of the largest U.S. skilled nursing facility operators. Comparable in skilled nursing component of Acts' continuum, but focused on post-acute and SNF rather than full CCRC/Life Plan model.
• Brookdale Senior Living: Largest U.S. senior living operator with ~650 communities across independent living, assisted living, and memory care. Comparable resident population, but for-profit with much broader portfolio and lower-end pricing.
• Sunrise Senior Living: Large U.S. and U.K. senior living operator focused on assisted living and memory care. Comparable in resident demographics and care services, but for-profit and narrower care continuum than Acts.
• Good Samaritan Society (Sanford Health): Large not-for-profit operator of senior living, CCRCs, and skilled nursing across the U.S. Comparable in mission, faith-based heritage, and continuum-of-care offering.

Direct peers

• Erickson Senior Living: One of the largest U.S. operators of not-for-profit continuing care retirement communities with 20+ campuses across the country. Closest comparable in scale, CCRC model, and not-for-profit status.
• Life Care Services: Manages the largest portfolio of CCRCs/Life Plan Communities in the U.S., including many large not-for-profit communities. Directly comparable in product offering, target resident, and contract structure.
• Asbury Communities: Not-for-profit operator of continuing care retirement communities across the Mid-Atlantic and Southeast. Comparable in continuum-of-care model, regional footprint, and mission-driven structure.
• National Church Residences: Not-for-profit provider of senior living and affordable housing, including CCRCs. Comparable in charitable mission, resident population, and continuum-of-care service model.
• Pinnacle Living: Not-for-profit CCRC operator serving Virginia with multiple Life Plan Communities. Comparable in Type A contract offerings and faith-based mission orientation.
• Front Porch: Not-for-profit operator of CCRCs and affordable senior housing, primarily in California. Comparable in mission-driven senior living and continuum-of-care delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ActsRetirement
• Facebookfacebook.com/ActsRetirement
• LinkedInlinkedin.com/company/actsretirement

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Acts Retirement-Life Communities