eConnect

What eConnect does

eConnect (legal entity eConnect, Inc.; DBA eConnect.AI, eConnect Global) is a Las Vegas-headquartered, privately held enterprise software vendor founded around 2012 that builds AI-powered facial recognition and behavioral analytics software specifically for casinos, stadiums, restaurants, and hospitality venues. Its core platform transforms a customer's existing surveillance camera infrastructure into a real-time identity and threat-detection engine, layering on a behavioral intelligence module (POS Connect) that correlates point-of-sale transactions with video to detect employee theft and fraud, plus modules for license plate recognition (Plate Connect), access control (eClear), player rating verification (RatingsConnect), baccarat analytics, TITO tracking, anti-money-laundering compliance, and a shared bad-actor identity database (ID|Connect). The system integrates with all major VMS/NVR manufacturers, player tracking systems (LNW, Aristocrat, Konami, IGT), and TITO kiosk vendors (Everi, NRT, Global, Glory), and is certified for gaming-specific compliance including Title 31 and AML/ATF.

The company sells exclusively through an enterprise field-sales motion led by a VP of Sales, with a quote-based pricing model and annual subscription cadence (multi-year contracts common); revenue streams include software subscription, hardware sales (cameras, servers, ID scanners), and professional services/implementation. It claims 400+ clients globally and has certified over 2,500 professionals through its eConnect University platform. Leadership consists of founder/President & CEO Henry Valentino, COO George DiGrandi, CFO Guido Arias, CTO Travis Whidden, EVP of Strategic Operations Malcolm Rutherford, and VP of Sales Matthew Carrier. The company states it has been profitable for over 10 years and operates with an 11–50 employee headcount, suggesting a high-revenue-per-employee, asset-light model. Recent strategic activity centers on integration partnerships (Genetec certification in April 2025, CasinoTrac in August 2023, Signature Systems in 2025) rather than M&A or new funding rounds.

Name

eConnect

Legal name

eConnect, Inc.

Website

https://econnectglobal.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

eConnect builds AI-powered facial recognition and behavioral analytics software for casinos, stadiums, restaurants, and hospitality venues, integrating with existing surveillance infrastructure to deliver real-time identity, fraud, and compliance detection. The company sells via enterprise field sales to 400+ clients globally.

Ownership category

akta.pro rank

Product category

AI-Powered Facial Recognition & Surveillance Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

AI/Analytics Video Surveillance (Detection, LPR, People Counting) (HSAHACAF)

akta.pro secondary industries

Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG), AI Governance, Risk & Compliance (GRC) Platforms (HDAAAMAA)

Keywords

• AI facial recognition
• Casino surveillance software
• Behavioral analytics platform
• Identity management systems
• Hospitality security software

Headquarters

HQ city

Las Vegas

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Supply Chain, Operations

Revenue model

1. Software Subscription (SaaS): Subscription-based recurring revenue model for AI-powered facial recognition and behavioral analytics software. Software is delivered to servers within customer data centers and surveillance rooms, with optional cloud services. Subscription plans are based on number of devices, users, and cameras as described in purchase orders. Annual renewal with payment due on Anniversary Date.
2. Hardware Sales: Sale of physical hardware components including cameras, servers, networking equipment, ID scanners, sensors, and peripherals. The Terms of Service explicitly reference Hardware as a separate product category from Software and Services.
3. Professional Services: Implementation, training, and support services. The website mentions full training and lifetime support from eConnect's U.S.-based team. SaaS offerings typically include support without additional costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

eConnect develops and sells an AI-powered facial recognition and behavioral analytics SaaS platform built specifically for casinos, stadiums, restaurants, and hospitality venues. The platform integrates with existing surveillance camera infrastructure and POS systems to deliver real-time threat detection, identity management, fraud and theft prevention, and compliance monitoring, offered through a modular architecture that can be deployed as an all-in-one solution or standalone modules.

Product overview

eConnect offers a comprehensive AI-powered facial recognition and security surveillance platform specifically designed for casinos, stadiums, restaurants, and hospitality venues. The platform uses a modular architecture combining a core Facial Recognition engine with add-on modules including POS Connect (transactional behavioral intelligence), Plate Connect/LPR (license plate recognition), eClear Access Control (facial recognition-based access management), Ratings Connect (player rating verification), Baccarat Analyzer, TITO Connect (ticket-in-ticket-out tracking), ID|Connect (shared identity database), and AML Forensics (anti-money laundering compliance). Additional modules include eClear I.D. Scanner for patron ID verification, eClear Touchless Timeclock for employee attendance, eC Alerts App for mobile notifications, and eCU Mobile App for remote access. The platform integrates with existing surveillance infrastructure and major casino management systems including player tracking platforms (LNW, Aristocrat, Konami, IGT), TITO kiosks (Everi, NRT, Global, Glory), VMS/NVR systems, and reporting tools (Omnigo, CIP Reporting). Both cloud and on-premise deployment options are available.

Differentiator

Problem solved

Functional benefit

Brands

• eConnect.AI: AI-powered facial recognition platform for gaming and stadiums
• eConnect University (eCU)
• eCU
• POS Connect
• Plate Connect (LPR)
• eClear Access Control
• RatingsConnect
• eClear ID Scanner
• ID|Connect
• eC Alerts App
• TITO Connect
• Baccarat Analyzer

Products and services

• Facial Recognition AI-powered facial recognition engine that identifies people by analyzing facial features from surveillance video. Detects VIPs, banned patrons, self-excluded individuals, and persons of interest in real time.
• POS Connect AI-powered behavioral intelligence module that connects POS terminals to surveillance video, monitors transactions, detects employee theft and fraud patterns, and correlates behavior with video footage in real time.
• Plate Connect (LPR) License Plate Recognition system that integrates with facial recognition to link license plates to patrons, watchlists, and vendor schedules, providing real-time alerts for flagged vehicles and perimeter security.
• eClear Access Control AI-powered facial recognition access management system that replaces RFID cards, fobs, and PINs with hands-free facial recognition for gaming floors, cash cages, and back-of-house areas, including compliance reporting for Title 31 and AML/ATF protocols.
• Ratings Connect Module that synchronizes player ratings with surveillance video, linking rating events to footage, player behavior, and table analytics to detect comp fraud, rating manipulation, and collusion.
• Baccarat Analyzer Specialized analytics module for baccarat table games that detects patterns of fraud, collusion, and irregular betting behavior in real time.
• TITO Connect Ticket-In-Ticket-Out tracking system that associates TITO transactions with patron identities for money laundering detection and AML compliance monitoring.
• eC Alerts App Mobile alerting application available on iOS and Android that delivers real-time push notifications for VIP arrivals, banned patron detections, self-exclusion violations, and compliance alerts.
• eClear I.D. Scanner ID scanning device that uses face matching to compare facial features against enrollment photos, scanning driver's licenses, passports, and other IDs for patron check-in and access control.
• ID|Connect AI-powered identity database that compiles bad actors across the gaming industry, enabling face-based searches and information sharing across surveillance investigator networks.
• AML Forensics Anti-Money Laundering forensics module that monitors customers for KYC compliance, gaming value tracking, and money laundering detection at TITO machines and cage windows.
• Casino Protection Suite Comprehensive platform combining Property Access Control, POS Asset Protection, eClear Rapid Access Control, and Compliance Suite for total casino security and surveillance.
• eConnect University (eCU) Customer-exclusive online training and certification platform providing courses on eConnect products, security risks, and mitigation strategies. Includes over 2,500 certified professionals worldwide.
• Case Management Built-in case management tool for creating, managing, and documenting surveillance investigations, including video evidence capture, incident logging, activity tracking, and export capabilities.

Quantifiable outcome

• A major Las Vegas casino caught 19 banned individuals in a single month without slowing down operations
• +5 more outcomes

Named customers17 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability7 records

Feature8 records

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• BriefCam (by Motorola Solutions): BriefCam is a video analytics platform that applies AI to existing surveillance infrastructure for face recognition, object detection, and behavioral analytics. It is a direct peer to eConnect's facial recognition and behavioral intelligence modules, serving overlapping security and surveillance buyers in retail, hospitality, and public venues.
• Oosto (formerly AnyVision): Oosto provides real-time facial recognition and video analytics for security, retail loss prevention, and venue management. It competes directly with eConnect's facial recognition engine and POS-linked behavioral analytics, especially in casinos, stadiums, and hospitality.
• IronYun (Vaidio AI Vision Platform): IronYun's Vaidio platform applies AI video analytics (face recognition, LPR, behavior detection, object detection) to existing camera infrastructure across enterprise and venue customers. It competes with eConnect across facial recognition, LPR, and behavioral analytics for similar security buyers.

Broad incumbents

• NEC Corporation (NeoFace): NEC's NeoFace is one of the most accurate facial recognition engines globally and is deployed in airports, stadiums, casinos, and law enforcement. It is a broad incumbent peer — overlapping technology with eConnect but serving many verticals and offering general-purpose identity rather than gaming-specific workflows.
• IDEMIA: IDEMIA is a global leader in biometric identity, facial recognition, and identity verification, serving border control, financial services, public security, and commercial venues. It is a broad incumbent peer to eConnect in facial recognition and identity-based access control.
• Avigilon (Motorola Solutions): Avigilon offers AI-enabled video surveillance cameras and analytics integrated with Motorola's broader command-center software stack. It overlaps with eConnect's video surveillance and analytics capabilities, particularly at large commercial and venue customers.
• Genetec: Genetec is a major unified security platform (VMS, access control, ALPR) that now offers facial recognition through partner integrations, including its recent certification of eConnect. It is both a partner and a broad incumbent peer whose analytics roadmap could compete with eConnect over time.

Emerging players

• Herta Security: Herta Security provides facial recognition optimized for crowded and live environments, with deployments in stadiums, casinos, law enforcement, and retail. It is an emerging peer with meaningful overlap to eConnect's face recognition engine in venue-centric use cases.
• CyberLink (FaceMe): CyberLink's FaceMe facial recognition engine targets security, access control, and retail analytics. It is an emerging peer with overlapping capability to eConnect's facial recognition and eClear access control modules, particularly for physical access and visitor management.
• Everseen: Everseen applies computer vision to POS and checkout operations to detect scan avoidance, sweethearting, and shrink in retail. It is an emerging peer to eConnect's POS Connect module, addressing a similar loss-prevention use case at point-of-sale with AI video analytics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/econnectinc
• YouTubeyoutube.com/channel/UCb5EQUVAvxb7ZLI4utq7fpQ
• Facebookfacebook.com/econnect.tv
• LinkedInlinkedin.com/company/econnect-inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eConnect