eConnect
eConnect builds AI-powered facial recognition and behavioral analytics software for casinos, stadiums, restaurants, and hospitality venues, integrating with existing surveillance infrastructure to deliver real-time identity, fraud, and compliance detection. The company sells via enterprise field sales to 400+ clients globally.
- Company typePrivate
- Founded2012
- HeadquartersLas Vegas, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What eConnect does
eConnect (legal entity eConnect, Inc.; DBA eConnect.AI, eConnect Global) is a Las Vegas-headquartered, privately held enterprise software vendor founded around 2012 that builds AI-powered facial recognition and behavioral analytics software specifically for casinos, stadiums, restaurants, and hospitality venues. Its core platform transforms a customer's existing surveillance camera infrastructure into a real-time identity and threat-detection engine, layering on a behavioral intelligence module (POS Connect) that correlates point-of-sale transactions with video to detect employee theft and fraud, plus modules for license plate recognition (Plate Connect), access control (eClear), player rating verification (RatingsConnect), baccarat analytics, TITO tracking, anti-money-laundering compliance, and a shared bad-actor identity database (ID|Connect). The system integrates with all major VMS/NVR manufacturers, player tracking systems (LNW, Aristocrat, Konami, IGT), and TITO kiosk vendors (Everi, NRT, Global, Glory), and is certified for gaming-specific compliance including Title 31 and AML/ATF.
The company sells exclusively through an enterprise field-sales motion led by a VP of Sales, with a quote-based pricing model and annual subscription cadence (multi-year contracts common); revenue streams include software subscription, hardware sales (cameras, servers, ID scanners), and professional services/implementation. It claims 400+ clients globally and has certified over 2,500 professionals through its eConnect University platform. Leadership consists of founder/President & CEO Henry Valentino, COO George DiGrandi, CFO Guido Arias, CTO Travis Whidden, EVP of Strategic Operations Malcolm Rutherford, and VP of Sales Matthew Carrier. The company states it has been profitable for over 10 years and operates with an 11–50 employee headcount, suggesting a high-revenue-per-employee, asset-light model. Recent strategic activity centers on integration partnerships (Genetec certification in April 2025, CasinoTrac in August 2023, Signature Systems in 2025) rather than M&A or new funding rounds.
eConnect firmographics
Firmographics- Name
- eConnect
- Legal name
- eConnect, Inc.
- Website
- https://econnectglobal.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- eConnect builds AI-powered facial recognition and behavioral analytics software for casinos, stadiums, restaurants, and hospitality venues, integrating with existing surveillance infrastructure to deliver real-time identity, fraud, and compliance detection. The company sells via enterprise field sales to 400+ clients globally.
- Ownership category
- akta.pro rank
eConnect industry classification
Industry- Product category
- AI-Powered Facial Recognition & Surveillance Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- AI/Analytics Video Surveillance (Detection, LPR, People Counting) (HSAHACAF)
- akta.pro secondary industries
- Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG), AI Governance, Risk & Compliance (GRC) Platforms (HDAAAMAA)
Keywords
Where eConnect is headquartered
LocationHeadquarters
- HQ city
- Las Vegas
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
eConnect business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Supply Chain, Operations
Revenue model
- Software Subscription (SaaS): Subscription-based recurring revenue model for AI-powered facial recognition and behavioral analytics software. Software is delivered to servers within customer data centers and surveillance rooms, with optional cloud services. Subscription plans are based on number of devices, users, and cameras as described in purchase orders. Annual renewal with payment due on Anniversary Date.
- Hardware Sales: Sale of physical hardware components including cameras, servers, networking equipment, ID scanners, sensors, and peripherals. The Terms of Service explicitly reference Hardware as a separate product category from Software and Services.
- Professional Services: Implementation, training, and support services. The website mentions full training and lifetime support from eConnect's U.S.-based team. SaaS offerings typically include support without additional costs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise deployment with modular product options |
| Other | Multi-year contract | POS Connect ROI case study |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels8 records
eConnect product offering
Product offeringCore offering
eConnect develops and sells an AI-powered facial recognition and behavioral analytics SaaS platform built specifically for casinos, stadiums, restaurants, and hospitality venues. The platform integrates with existing surveillance camera infrastructure and POS systems to deliver real-time threat detection, identity management, fraud and theft prevention, and compliance monitoring, offered through a modular architecture that can be deployed as an all-in-one solution or standalone modules.
Product overview
eConnect offers a comprehensive AI-powered facial recognition and security surveillance platform specifically designed for casinos, stadiums, restaurants, and hospitality venues. The platform uses a modular architecture combining a core Facial Recognition engine with add-on modules including POS Connect (transactional behavioral intelligence), Plate Connect/LPR (license plate recognition), eClear Access Control (facial recognition-based access management), Ratings Connect (player rating verification), Baccarat Analyzer, TITO Connect (ticket-in-ticket-out tracking), ID|Connect (shared identity database), and AML Forensics (anti-money laundering compliance). Additional modules include eClear I.D. Scanner for patron ID verification, eClear Touchless Timeclock for employee attendance, eC Alerts App for mobile notifications, and eCU Mobile App for remote access. The platform integrates with existing surveillance infrastructure and major casino management systems including player tracking platforms (LNW, Aristocrat, Konami, IGT), TITO kiosks (Everi, NRT, Global, Glory), VMS/NVR systems, and reporting tools (Omnigo, CIP Reporting). Both cloud and on-premise deployment options are available.
Differentiator
Problem solved
Functional benefit
Brands
- eConnect.AI: AI-powered facial recognition platform for gaming and stadiums
- eConnect University (eCU)
- eCU
- POS Connect
- Plate Connect (LPR)
- eClear Access Control
- RatingsConnect
- eClear ID Scanner
- ID|Connect
- eC Alerts App
- TITO Connect
- Baccarat Analyzer
Products and services
- Facial Recognition AI-powered facial recognition engine that identifies people by analyzing facial features from surveillance video. Detects VIPs, banned patrons, self-excluded individuals, and persons of interest in real time.
- POS Connect AI-powered behavioral intelligence module that connects POS terminals to surveillance video, monitors transactions, detects employee theft and fraud patterns, and correlates behavior with video footage in real time.
- Plate Connect (LPR) License Plate Recognition system that integrates with facial recognition to link license plates to patrons, watchlists, and vendor schedules, providing real-time alerts for flagged vehicles and perimeter security.
- eClear Access Control AI-powered facial recognition access management system that replaces RFID cards, fobs, and PINs with hands-free facial recognition for gaming floors, cash cages, and back-of-house areas, including compliance reporting for Title 31 and AML/ATF protocols.
- Ratings Connect Module that synchronizes player ratings with surveillance video, linking rating events to footage, player behavior, and table analytics to detect comp fraud, rating manipulation, and collusion.
- Baccarat Analyzer Specialized analytics module for baccarat table games that detects patterns of fraud, collusion, and irregular betting behavior in real time.
- TITO Connect Ticket-In-Ticket-Out tracking system that associates TITO transactions with patron identities for money laundering detection and AML compliance monitoring.
- eC Alerts App Mobile alerting application available on iOS and Android that delivers real-time push notifications for VIP arrivals, banned patron detections, self-exclusion violations, and compliance alerts.
- eClear I.D. Scanner ID scanning device that uses face matching to compare facial features against enrollment photos, scanning driver's licenses, passports, and other IDs for patron check-in and access control.
- ID|Connect AI-powered identity database that compiles bad actors across the gaming industry, enabling face-based searches and information sharing across surveillance investigator networks.
- AML Forensics Anti-Money Laundering forensics module that monitors customers for KYC compliance, gaming value tracking, and money laundering detection at TITO machines and cage windows.
- Casino Protection Suite Comprehensive platform combining Property Access Control, POS Asset Protection, eClear Rapid Access Control, and Compliance Suite for total casino security and surveillance.
- eConnect University (eCU) Customer-exclusive online training and certification platform providing courses on eConnect products, security risks, and mitigation strategies. Includes over 2,500 certified professionals worldwide.
- Case Management Built-in case management tool for creating, managing, and documenting surveillance investigations, including video evidence capture, incident logging, activity tracking, and export capabilities.
Quantifiable outcome
- A major Las Vegas casino caught 19 banned individuals in a single month without slowing down operations
- +5 more outcomes
Companies that use eConnect
Customer profileNamed customers17 records
Segments3 records
Ideal customer profiles3 records
eConnect technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability7 records
Feature8 records
eConnect partnerships and signals
Strategic signalScale indicators8 records
Recent moves6 records
Expansion highlights6 records
eConnect competitors and assessment
Company assessmentDirect peers
- BriefCam (by Motorola Solutions): BriefCam is a video analytics platform that applies AI to existing surveillance infrastructure for face recognition, object detection, and behavioral analytics. It is a direct peer to eConnect's facial recognition and behavioral intelligence modules, serving overlapping security and surveillance buyers in retail, hospitality, and public venues.
- Oosto (formerly AnyVision): Oosto provides real-time facial recognition and video analytics for security, retail loss prevention, and venue management. It competes directly with eConnect's facial recognition engine and POS-linked behavioral analytics, especially in casinos, stadiums, and hospitality.
- IronYun (Vaidio AI Vision Platform): IronYun's Vaidio platform applies AI video analytics (face recognition, LPR, behavior detection, object detection) to existing camera infrastructure across enterprise and venue customers. It competes with eConnect across facial recognition, LPR, and behavioral analytics for similar security buyers.
Broad incumbents
- NEC Corporation (NeoFace): NEC's NeoFace is one of the most accurate facial recognition engines globally and is deployed in airports, stadiums, casinos, and law enforcement. It is a broad incumbent peer — overlapping technology with eConnect but serving many verticals and offering general-purpose identity rather than gaming-specific workflows.
- IDEMIA: IDEMIA is a global leader in biometric identity, facial recognition, and identity verification, serving border control, financial services, public security, and commercial venues. It is a broad incumbent peer to eConnect in facial recognition and identity-based access control.
- Avigilon (Motorola Solutions): Avigilon offers AI-enabled video surveillance cameras and analytics integrated with Motorola's broader command-center software stack. It overlaps with eConnect's video surveillance and analytics capabilities, particularly at large commercial and venue customers.
- Genetec: Genetec is a major unified security platform (VMS, access control, ALPR) that now offers facial recognition through partner integrations, including its recent certification of eConnect. It is both a partner and a broad incumbent peer whose analytics roadmap could compete with eConnect over time.
Emerging players
- Herta Security: Herta Security provides facial recognition optimized for crowded and live environments, with deployments in stadiums, casinos, law enforcement, and retail. It is an emerging peer with meaningful overlap to eConnect's face recognition engine in venue-centric use cases.
- CyberLink (FaceMe): CyberLink's FaceMe facial recognition engine targets security, access control, and retail analytics. It is an emerging peer with overlapping capability to eConnect's facial recognition and eClear access control modules, particularly for physical access and visitor management.
- Everseen: Everseen applies computer vision to POS and checkout operations to detect scan avoidance, sweethearting, and shrink in retail. It is an emerging peer to eConnect's POS Connect module, addressing a similar loss-prevention use case at point-of-sale with AI video analytics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks1 record
Key highlights7 records
Customer concentration
eConnect social profiles
Digital presenceeConnect compliance and trust
Trust signalCompliance3 records
eConnect financial estimates
Financial estimateRevenue estimate
Valuation estimate
eConnect leadership team
Management profileNumber of profiles
Profiles6 records
eConnect funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eConnect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eConnect
What does eConnect do?
eConnect develops and sells an AI-powered facial recognition and behavioral analytics SaaS platform built specifically for casinos, stadiums, restaurants, and hospitality venues. The platform integrates with existing surveillance camera infrastructure and POS systems to deliver real-time threat detection, identity management, fraud and theft prevention, and compliance monitoring, offered through a modular architecture that can be deployed as an all-in-one solution or standalone modules.
Is eConnect a public or private company?
eConnect is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was eConnect founded?
eConnect was founded in 2012. It employs 11 to 50 people.
Where is eConnect based?
eConnect is headquartered in Las Vegas, United States, in the North America region.
How does eConnect make money?
Three revenue lines are on record. Software Subscription (SaaS) is the primary driver. The others are hardware Sales and professional Services.
Who are eConnect's main competitors?
Direct peers on record are BriefCam (by Motorola Solutions), Oosto (formerly AnyVision) and IronYun (Vaidio AI Vision Platform). Broad incumbents are NEC Corporation (NeoFace), IDEMIA, Avigilon (Motorola Solutions) and Genetec. Emerging players are Herta Security, CyberLink (FaceMe) and Everseen.
Does eConnect have an API?
No public API is recorded for eConnect.
What industry is eConnect in?
eConnect's product category is AI-Powered Facial Recognition & Surveillance Software. Its primary akta.pro industry code is HSAHACAF, AI/Analytics Video Surveillance (Detection, LPR, People Counting), with a secondary code of HDAEANAG, Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII). Its NAICS code is 5182 and its SIC code is 7373.