SupplyPike
SupplyPike builds revenue-recovery and deduction-management software for CPG suppliers selling to major retailers and Amazon, automatically disputing chargebacks and compliance fines and identifying their root causes. Founded 2018 in Fayetteville, Arkansas; acquired by SPS Commerce in August 2024.
- Company typePrivate
- Founded2018
- HeadquartersRogers, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What SupplyPike does
SupplyPike is a software company that builds revenue-recovery and deduction-management tools for consumer packaged goods (CPG) suppliers and brands selling to major retailers and marketplaces. Founded in 2018 and headquartered in Fayetteville/Rogers, Arkansas, the company targets the operational pain of retailer-imposed deductions, chargebacks, shortages, and compliance fines that erode supplier margins — most acutely with large retailers such as Walmart, Target, Kroger, CVS, UNFI, and Amazon. Its core platform connects directly to retailer portals, carrier systems, 3PL platforms, and file-storage solutions to automatically retrieve and attach documentation needed to dispute invalid charges, while surfacing root-cause patterns (EDI mismatches, carrier errors, product-setup issues) so suppliers can prevent repeat losses rather than only recover historical ones. The product surface also includes Amazon marketplace recovery (FBA reimbursements, fee discrepancies, shipment-error claims) and a free Recovery Estimator tool that projects recoverable dollars from supplier inputs.
The company monetizes via recurring subscription and service fees on its revenue-recovery platform, with a "full-service recovery or guided platform" engagement model. Go-to-market is enterprise sales-led, targeting suppliers and brands through direct field sales, and since August 2024 SupplyPike has been wholly owned by SPS Commerce (NASDAQ: SPSC), the largest retail cloud services platform. Under SPS Commerce, the offering is now branded "SPS Revenue Recovery" and distributed through SPS's enterprise salesforce alongside a PartnerStack-based mid-market partner program. Customer outcomes cited include up to 99% recovery success in retail/distribution, up to 95% in Amazon, and $2B+ in cumulative deductions recovered, with named customers such as EOS (+551% in dollars disputed) and Serta Simmons ($200K recovered from EDI-misalignment disputes).
Prior to acquisition, SupplyPike had raised approximately $24.93M in a 2022 exempt offering from Blumberg Capital, Frontier Growth, and Noro-Moseley Partners, and had acquired Supplier Community in 2021 to build out its SupplierWiki knowledge base. The August 2024 sale to SPS Commerce for $119M cash and $87M stock (~$206M total) reframes SupplyPike's strategic role as a core piece of SPS Commerce's $750M revenue-recovery market thesis rather than an independent growth story.
SupplyPike firmographics
Firmographics- Name
- SupplyPike
- Legal name
- SupplyPike, Inc.
- Website
- https://supplypike.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Acquired
- Headcount range
- 101–250 employees
- Short description
- SupplyPike builds revenue-recovery and deduction-management software for CPG suppliers selling to major retailers and Amazon, automatically disputing chargebacks and compliance fines and identifying their root causes. Founded 2018 in Fayetteville, Arkansas; acquired by SPS Commerce in August 2024.
- Ownership category
- akta.pro rank
SupplyPike industry classification
Industry- Product category
- Retail Supply Chain Deduction Management Software
- akta.pro primary industry
- Dispute Resolution, Returns & Chargeback Support (BPAAAJAM)
Keywords
Where SupplyPike is headquartered
LocationHeadquarters
- HQ city
- Rogers
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
SupplyPike business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Revenue Recovery Services: Software platform helping suppliers recover lost revenue from retailer deductions, chargebacks, and compliance fines. Revenue generated through subscription and service fees for the recovery platform.
- Amazon Marketplace Recovery: Recovery services for Amazon sellers including FBA reimbursements, fee discrepancy recovery, and shipment error claims.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Recovery Estimator Tool |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
SupplyPike product offering
Product offeringCore offering
SupplyPike provides a SaaS revenue recovery and deduction management platform that helps CPG brands, retail suppliers, and Amazon marketplace sellers identify, dispute, and recover lost revenue from retailer deductions, chargebacks, shortages, compliance fines, and fee discrepancies. The platform automates documentation retrieval by integrating with retailer portals, carrier and 3PL systems, and file storage solutions, and applies root cause analysis to prevent repeat revenue losses. Following its acquisition by SPS Commerce in August 2024, the offering is now delivered under the SPS Revenue Recovery brand.
Product overview
SupplyPike is a supply chain software company that was acquired by SPS Commerce in August 2024 for $119 million. The company offers revenue recovery solutions that help suppliers identify, recover, and prevent lost revenue from retailer deductions, chargebacks, and compliance fines. SupplyPike's product portfolio includes its core Revenue Recovery platform, the SupplierWiki knowledge base (enhanced through the 2021 acquisition of Supplier Community), and related educational resources for retail suppliers. Following the acquisition, SupplyPike's capabilities have been integrated into SPS Commerce's broader revenue recovery offerings under the SPS Revenue Recovery brand.
Differentiator
Problem solved
Functional benefit
Products and services
- SPS Revenue Recovery (Revenue Recovery platform) SaaS revenue recovery and deduction management platform that helps CPG brands, retail suppliers, and Amazon marketplace sellers identify, dispute, and prevent lost revenue from retailer deductions, chargebacks, shortages, compliance fines, and fee discrepancies. The platform automates documentation retrieval by connecting to retailer portals, carrier and 3PL systems, and file storage solutions, and applies root cause analysis to prevent repeat revenue loss.
- SupplierWiki Free knowledge base for supply chain topics that provides educational resources including webinars, e-books, and industry news for retailers and suppliers.
Quantifiable outcome
- Up to 99% recovery success rate for retail and distribution deductions
- +4 more outcomes
Companies that use SupplyPike
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
SupplyPike technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature4 records
SupplyPike partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- SPS CommercecoreSupplyPike was acquired by SPS Commerce in August 2024 for $119 million in cash and $87 million in stock. The acquisition integrated SupplyPike's revenue recovery capabilities into SPS Commerce's platform, creating a combined offering under the SPS Revenue Recovery brand that leverages the strengths of SupplyPike, Carbon6, and SPS Commerce.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
SupplyPike competitors and assessment
Company assessmentDirect peers
- Vividly: Vividly is a trade promotion management and deduction recovery platform purpose-built for CPG brands selling into retailers, directly competing with SupplyPike's core revenue recovery offering. Both vendors help suppliers resolve retailer chargebacks, validate deductions, and analyze root causes within the same customer base.
- Blacksmith Applications: Blacksmith Applications provides trade promotion management software to CPG manufacturers and retailers, with overlapping capabilities around deduction tracking, retailer compliance, and trade spend analytics that compete with SupplyPike's supplier-side recovery focus.
- AFS Technologies: AFS Technologies delivers trade promotion management, retail execution, and deduction management solutions for consumer goods companies, serving the same supplier-retailer workflow that SupplyPike addresses.
- UpClear: UpClear is a trade promotion management platform used by consumer goods brands to plan, execute, and analyze trade promotions and post-event deduction analysis, overlapping directly with SupplyPike's recovery and analytics workflow.
- Refund Retriever: Refund Retriever offers Amazon FBA reimbursement audits and recovery services, directly comparable to SupplyPike's Amazon Marketplace recovery offering (FBA reimbursements, fee discrepancies, shipment error claims).
- GETIDA: GETIDA provides Amazon FBA audit and reimbursement services for third-party sellers, including fee overcharge detection and shipment-error claims — closely mirroring SupplyPike's Amazon seller recovery product line.
- Carbon6: Carbon6 is an Amazon seller tool suite covering reimbursements, PPC, and inventory; its recovery product directly overlaps SupplyPike's Amazon offering and was combined with SupplyPike under SPS Commerce's Revenue Recovery team.
- T-Pro Solutions: T-Pro Solutions provides trade promotion optimization and deduction management software for CPG brands, addressing retailer chargebacks and trade spend analytics in the same workflow as SupplyPike.
Broad incumbents
- Profitero: Profitero is an e-commerce and retail analytics platform serving the same CPG brands that use SupplyPike, providing share-of-shelf, pricing, and content analytics that complement but do not replicate SupplyPike's deduction recovery product.
- Numerator: Numerator (formerly IRI) is a market intelligence platform for the consumer goods industry, serving the same CPG brands and retailers as SupplyPike but focused on market measurement rather than deduction recovery.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
SupplyPike social profiles
Digital presenceSupplyPike financial estimates
Financial estimateRevenue estimate
Valuation estimate
SupplyPike leadership team
Management profileNumber of profiles
Profiles7 records
SupplyPike funding detail
Funding detailFunding overview
Funding rounds1 record
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SupplyPike M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SupplyPike
What does SupplyPike do?
SupplyPike provides a SaaS revenue recovery and deduction management platform that helps CPG brands, retail suppliers, and Amazon marketplace sellers identify, dispute, and recover lost revenue from retailer deductions, chargebacks, shortages, compliance fines, and fee discrepancies. The platform automates documentation retrieval by integrating with retailer portals, carrier and 3PL systems, and file storage solutions, and applies root cause analysis to prevent repeat revenue losses. Following its acquisition by SPS Commerce in August 2024, the offering is now delivered under the SPS Revenue Recovery brand.
Is SupplyPike a public or private company?
SupplyPike is a private company. It is classified as corporate owned and is currently acquired.
When was SupplyPike founded?
SupplyPike was founded in 2018. It employs 101 to 250 people.
Where is SupplyPike based?
SupplyPike is headquartered in Rogers, United States, in the North America region.
How does SupplyPike make money?
Two revenue lines are on record. Revenue Recovery Services are the primary driver. The others are amazon Marketplace Recovery.
Who are SupplyPike's main competitors?
Direct peers on record are Vividly, Blacksmith Applications, AFS Technologies, UpClear, Refund Retriever, GETIDA, Carbon6 and T-Pro Solutions. Broad incumbents are Profitero and Numerator.
Does SupplyPike have an API?
No public API is recorded for SupplyPike.
What industry is SupplyPike in?
SupplyPike's product category is Retail Supply Chain Deduction Management Software. Its primary akta.pro industry code is BPAAAJAM, Dispute Resolution, Returns & Chargeback Support.