CivicEye
CivicEye delivers a CJIS-compliant cloud platform unifying records management, digital evidence, and case management for U.S. law enforcement agencies, prosecutors, and municipal courts. It serves 95+ agencies across 19 states with subscription-based SaaS on AWS infrastructure.
- Company typePrivate
- Founded2022
- HeadquartersCharlotte, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What CivicEye does
CivicEye is a Charlotte, North Carolina-based software company that delivers a CJIS-compliant, cloud-based public safety platform for law enforcement agencies, prosecutors, and municipal courts across the United States. The company was established in 2022 as a rebranding of predecessor entities J2 Software and Agisent Technologies, is privately held, employs 11–50 people, and currently serves more than 95 agencies across 19 U.S. states with its SaaS platform.
CivicEye firmographics
Firmographics- Name
- CivicEye
- Website
- https://civiceye.com
- Company type
- Private
- Founded year
- 2022
- Headcount range
- 11–50 employees
- Short description
- CivicEye delivers a CJIS-compliant cloud platform unifying records management, digital evidence, and case management for U.S. law enforcement agencies, prosecutors, and municipal courts. It serves 95+ agencies across 19 states with subscription-based SaaS on AWS infrastructure.
- Ownership category
- akta.pro rank
CivicEye industry classification
Industry- Product category
- Public Safety Software
- NAICS
- Legal Counsel and Prosecution (922130), Courts (92211), Justice, Public Order, and Safety Activities (922)
- SIC
- Services-Legal Services (8111), Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Digital Inclusion & Civic Tech (Connectivity, GovTech for Social Good) (BPAGALAK)
- akta.pro secondary industry
- State/Provincial Corrections, Probation & Parole Administration (BPAIABAF)
Keywords
Where CivicEye is headquartered
LocationHeadquarters
- HQ city
- Charlotte
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
CivicEye business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscription: CivicEye operates as a SaaS provider delivering cloud-based public safety software. Pricing is based on the population size served and the number of sworn officers or users accessing the platform, with additional variables including software capability configuration and data conversion requirements. The company works with agencies through the government procurement process (RFP, RFQ, RFI, IFB) to configure plans for price and performance, indicating multi-year contract negotiations typical of government SaaS.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Population-based SaaS pricing tier |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels10 records
CivicEye product offering
Product offeringCore offering
CivicEye delivers a cloud-based SaaS platform for prosecutors and law enforcement agencies that improves case, records, and digital evidence management across the entire criminal justice system. The platform consists of four integrated products: CivicRMS (records management), CivicDocs (digital evidence management), CivicCase for Prosecutors, and CivicCase for Court, unified by a CJIS-compliant cloud architecture hosted on AWS with single-entry data input and role-based portals for inter-agency collaboration.
Product overview
CivicEye delivers a full spectrum cloud-based software platform for prosecutors and law enforcement that improves case, records, and digital evidence management across the entire criminal justice system. The platform consists of four integrated core products: CivicRMS (law enforcement records management system), CivicDocs (digital evidence management), CivicCase for Prosecutors (prosecution case management), and CivicCase for Court (municipal court management). These products share a common platform architecture enabling interagency collaboration, data sharing, and workflow automation from initial arrest through final sentencing.
Differentiator
Problem solved
Functional benefit
Products and services
- CivicRMS
Quantifiable outcome
- Improvement in compliance reporting to state agencies and improved community relations
- +4 more outcomes
Companies that use CivicEye
Customer profileNamed customers12 records
Segments3 records
Ideal customer profiles3 records
CivicEye technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature10 records
CivicEye partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered flagship, core, minor and regional.
- National District Attorneys Association (NDAA)flagshipCivicEye announced sponsorship of the NDAA 2024 Summer Summit, establishing a formal GTM partnership with the National District Attorneys Association to support prosecutors across the US. The partnership aligns CivicEye with the premier professional organization for district attorneys and provides marketing reach and credibility within the prosecution community.
- Amazon Web Services (AWS)coreAmazon Web Services powers the underlying cloud infrastructure for CivicEye's SaaS platform. AWS provides the compute, storage, and cloud services that enable CivicEye's CJIS-compliant public safety software to be delivered as a scalable, reliable cloud platform to law enforcement and prosecution agencies.
- ZetroncoreZetron provides Computer-Aided Dispatch (CAD) technology that integrates with CivicEye's CivicRMS platform. The partnership enables agencies to access CAD data directly within CivicRMS without switching interfaces, streamlining workflows for dispatch and records management. Notable joint deployment at Ringgold County, IA.
- BluHorse Jail Management System (JMS)coreBluHorse provides Jail Management System (JMS) technology that integrates with CivicEye's platform, enabling direct integration between arrest records, inmate data, and jail management within CivicRMS. Joint deployments enable unified law enforcement technology implementations.
- Frontline Public Safety SolutionscoreFrontline Public Safety Solutions partnered with CivicEye in 2023 to integrate law enforcement solutions. The partnership enables joint customers to benefit from combined Frontline and CivicEye capabilities, streamlining data sharing and operational workflows for law enforcement agencies.
- International Association of Chiefs of Police (IACP)coreCivicEye maintains a professional affiliation with the International Association of Chiefs of Police, one of the largest and most influential law enforcement professional organizations. The affiliation provides access to law enforcement leadership across the US and supports credibility and brand positioning within the industry.
- FBI National Academy (FBINA)coreCivicEye holds a professional affiliation with the FBI National Academy, which provides advanced training for senior law enforcement leaders. This partnership supports CivicEye's brand credibility among law enforcement leadership and executive-level decision makers.
- National Organization of Black Law Enforcement Executives (NOBLE)coreCivicEye maintains a professional affiliation with NOBLE, a national organization dedicated to ensuring equal access to justice for all. This partnership supports CivicEye's community engagement and diversity initiatives within the law enforcement professional community.
- Out to ProtectminorCivicEye partners with Out to Protect, an organization supporting LGBTQ+ law enforcement professionals. The partnership reflects CivicEye's commitment to diversity and inclusion within the law enforcement community.
- Command Presence TrainingminorCivicEye maintains a partnership with Command Presence Training, a law enforcement training organization. The affiliation supports CivicEye's presence in the professional development ecosystem for law enforcement personnel.
- South Carolina Police Chiefs AssociationregionalCivicEye maintains a professional affiliation with the South Carolina Police Chiefs Association, supporting regional market presence and credibility among law enforcement leadership in South Carolina, one of CivicEye's established markets where the company deployed software statewide to South Carolina Law Enforcement Division.
- Tennessee Association of Chiefs of PoliceregionalCivicEye maintains a professional affiliation with the Tennessee Association of Chiefs of Police, supporting regional market presence in Tennessee where CivicEye's software is widely adopted, including deployment across the entire Tennessee District Attorney General's Conference.
Scale indicators4 records
Recent moves8 records
Expansion highlights6 records
CivicEye competitors and assessment
Company assessmentDirect peers
- Mark43: Cloud-native public safety platform offering RMS, CAD, and analytics for law enforcement. Closest direct peer to CivicEye, with comparable SaaS architecture, NIBRS focus, and enterprise-agency customer profile.
- CentralSquare Technologies: Public safety and public administration software provider offering RMS, CAD, mobile, and records solutions to agencies of similar sizes to CivicEye's customer base. Direct competitor in the mid-market and small-agency segment.
- Versaterm: Public safety software company delivering RMS, CAD, and mobility solutions to law enforcement agencies. Closely comparable product scope and customer segment to CivicEye.
Broad incumbents
- Tyler Technologies: Large incumbent providing public sector software including New World RMS, law enforcement records, and court solutions. Competes with CivicEye across most segments but as part of a much broader ERP/court suite.
- Axon: Dominant provider of body cameras, TASERs, and Evidence.com digital evidence management. Competes most directly with CivicDocs while bundling hardware into enterprise contracts that can squeeze pure-software peers.
- Motorola Solutions: Through CommandCentral, Motorola Solutions offers RMS, CAD, evidence, and analytics. Massive incumbent with deep agency relationships and bundled hardware/software deals competing with CivicEye across the criminal justice stack.
- Samsung SDS (Nexplant / Cello): Global IT services and public sector software vendor with court, prosecution, and records solutions. Adjacent incumbent competing with CivicCase for larger court and prosecutor deployments.
Emerging players
- eForce by SUN Software: Provides RMS and mobile data solutions for law enforcement, with comparable mid-market and small-agency focus. Niche competitor that intersects with CivicEye's CivicRMS offering.
- Tracker Products (i-PRO / Panasonic): Provides digital evidence management and property/evidence tracking solutions used by prosecutors and law enforcement. Adjacent competitor to CivicDocs with overlapping chain-of-custody functionality.
- PenLink (formerly Pen-Link): Provides investigative and case-management software for law enforcement and prosecutors. Comparable on the prosecution/CMS side of CivicEye's portfolio, particularly for digital evidence and intelligence workflows.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key highlights6 records
Customer concentration
CivicEye social profiles
Digital presenceCivicEye compliance and trust
Trust signalCompliance2 records
CivicEye financial estimates
Financial estimateRevenue estimate
Valuation estimate
CivicEye leadership team
Management profileNumber of profiles
Profiles15 records
CivicEye funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CivicEye M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CivicEye
What does CivicEye do?
CivicEye delivers a cloud-based SaaS platform for prosecutors and law enforcement agencies that improves case, records, and digital evidence management across the entire criminal justice system. The platform consists of four integrated products: CivicRMS (records management), CivicDocs (digital evidence management), CivicCase for Prosecutors, and CivicCase for Court, unified by a CJIS-compliant cloud architecture hosted on AWS with single-entry data input and role-based portals for inter-agency collaboration.
Is CivicEye a public or private company?
CivicEye is a private company. It is classified as venture growth investor backed.
When was CivicEye founded?
CivicEye was founded in 2022. It employs 11 to 50 people.
Where is CivicEye based?
CivicEye is headquartered in Charlotte, United States, in the North America region.
How does CivicEye make money?
One revenue line is on record: saaS Platform Subscription.
Who are CivicEye's main competitors?
Direct peers on record are Mark43, CentralSquare Technologies and Versaterm. Broad incumbents are Tyler Technologies, Axon, Motorola Solutions and Samsung SDS (Nexplant / Cello). Emerging players are eForce by SUN Software, Tracker Products (i-PRO / Panasonic) and PenLink (formerly Pen-Link).
Does CivicEye have an API?
Yes. CivicEye offers a secure API that enables integration with external software systems. The API allows prosecution teams to integrate with case management systems, online evidence repositories, and other necessary tools. For law enforcement agencies, users can integrate CivicDocs directly with their records management system or other additional technologies. The company states that its competitive coding design ensures compatibility with any application and enhanced access to future developments for agencies. CivicEye's integration capabilities enable seamless incorporation of external data into their platform architecture, providing stakeholders with real-time access to unique data points and streamlining incident reporting.
What industry is CivicEye in?
CivicEye's product category is Public Safety Software. Its primary akta.pro industry code is BPAGALAK, Digital Inclusion & Civic Tech (Connectivity, GovTech for Social Good), with a secondary code of BPAIABAF, State/Provincial Corrections, Probation & Parole Administration. Its NAICS code is 922130 and its SIC code is 8111.