What Tencent Trusted Doctors does

Tencent Trusted Doctors (未来医生, originally Medlinker/医联) is a Chengdu-headquartered AI healthcare platform founded in 2014 by Wang Shirui. It operates an integrated stack spanning a doctor social and clinical decision-support platform (医联APP, MedGPT doctor-end tool at doctorwork.ai), a consumer-facing AI consultation app (未来医生APP covering 26 clinical second-level specialties and 109 sub-specialties), a cloud-based hospital information system (医联云/Yilian Cloud), an internet hospital network (operating in Yinchuan, Chengdu, Beijing, Shandong), and a pharma digital marketing platform (医联通). The company serves four primary customer segments: doctors (1.5M+ registered, of which 584,000 are from top-tier 三甲 hospitals), patients (20M+ registered users), healthcare institutions (5,000+ hospitals/clinics on the Yilian Cloud SaaS), and enterprise partners including insurance carriers (Ping An/Penguin, China Life, Taiping Pacific) and pharmaceutical companies.

The company's technological core is MedGPT, China's first approved generative AI model algorithm for disease diagnosis and treatment recommendations, employing a novel fast/slow dual-system architecture to balance intuitive communication with diagnostic precision. MedGPT was trained on 100,000+ medical guidelines, 8M evidence units, 650 audit algorithm units, and 10,000+ clinical rules, achieving an industry-leading 91.67 score on the third-party SuperCLUE medical benchmark in July 2024. Tencent led the company's USD 40 million Series B in 2015 and co-developed the 企鹅医生 (Penguin Doctor) clinic network, with cumulative disclosed funding reaching approximately USD 190M+ across angel, Series A (Sequoia China), Series B (Tencent-led), Series C (RMB 400M, China Electronics Health Fund-led), and Series D (RMB 1B, China Equity Capital-led) rounds, achieving unicorn status at a RMB 7B+ valuation in June 2018. The company has appeared on the Hurun Global Unicorn List in both 2023 and 2024.

Revenue is generated across multiple streams: consultation and subscription fees from medical professionals, transaction fees on pharmaceutical sales through the platform, recurring revenue from insurance product partnerships (Penguin Insurance and others), and enterprise SaaS contracts for the 医联云 hospital management system and AI platforms sold to hospitals, insurers, and corporates. The go-to-market combines a sales-led enterprise motion targeting healthcare institutions, insurance carriers, and pharma companies with a product-led consumer motion driven by the 未来医生APP and WeChat mini-programs. Pricing is quote-based for enterprise solutions and is not publicly disclosed.

Name

Tencent Trusted Doctors

Legal name

北京智医方程科技有限公司

Website

https://doctorwork.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Tencent Trusted Doctors (未来医生) is a Chengdu-based AI healthcare platform operating MedGPT, China's first approved generative AI medical model, alongside doctor social, consumer consultation, internet hospital, and hospital SaaS products serving 20M+ patients, 1.5M+ doctors, and 5,000+ healthcare institutions.

Ownership category

akta.pro rank

Product category

Digital Health / Internet Healthcare Platform

NAICS

Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (HLALAAAA), Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD), Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD), Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH), Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG)

Keywords

• AI medical diagnosis
• Internet hospital services
• Doctor social platform
• Healthcare SaaS platform
• Online medical consultation

Headquarters

HQ city

Beijing

HQ country

China

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Consultation and Subscription Fees: Revenue from doctor consultation services and platform subscriptions for medical professionals
2. Pharmaceutical Transaction Fees: Transaction fees from pharmaceutical sales facilitated through the platform
3. Insurance Partnerships: Revenue from insurance product partnerships with companies like Penguin Insurance (平安保险)
4. Enterprise Solutions: Hospital management system (医联云) and enterprise solutions sold to healthcare institutions

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

Tencent Trusted Doctors operates an AI-driven healthcare platform that connects doctors, patients, hospitals, insurers, and pharmaceutical companies. Its core products include MedGPT (a generative AI for clinical diagnosis), the 未来医生APP consumer consultation app, the 医联APP doctor community, an Internet Hospital for online consultation and e-prescriptions, and 医联云 — a SaaS hospital management system deployed across 5,000+ facilities in China.

Product overview

未来医生（原医联/Medlinker）是一家AI医疗科技公司，旗下拥有以MedGPT为核心的AI产品矩阵及多款医疗平台产品。其产品组合包括：核心AI诊断产品MedGPT（国内首个获批的医疗垂直大模型）、面向患者的未来医生APP、面向医生的MedGPT医生端(doctorwork.ai)、医生社交平台医联APP、互联网医院开放平台、医联云（医院管理SaaS）、医联通数字化营销平台等。平台采用「AI+医疗服务」双轮驱动模式，覆盖从在线问诊、AI辅助诊断、慢病管理、互联网医院、药品供应到医疗保险的完整医疗健康服务链条，已服务超2000万注册用户和150万+注册医生。

Differentiator

Problem solved

Functional benefit

Brands

• MedGPT: China's first approved generative AI model for disease diagnosis and treatment recommendations, based on a medical vertical large language model.
• 未来医生
• 医联通
• 医联云
• 医联华方互联网医院

Quantifiable outcome

• Supports diagnosis for 25,000+ diseases

Named customers1 record

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core, major and minor.

• Tencent Cloud (腾讯云)coreTechnology or IntegrationStrategic partnership with Tencent Cloud for technology infrastructure, cloud services, and deep integration with Tencent ecosystem including WeChat platform
• China Electronics Data (中电数据)coreStrategic or Co-development PartnerInvestment and joint R&D partnership with China Electronics Data for health data development and AI research
• Penguin Insurance (平安保险)majorChannel Partner/ Reseller/ DistributorInsurance product partnership with Penguin Insurance for integrated health insurance offerings through the platform
• Dingding Kuaiyao (叮当快药)majorTechnology or IntegrationMedicine delivery integration partnership with Dingding Kuaiyao enabling prescription delivery services for patients
• MORE HealthminorStrategic or Co-development PartnerInternational medical services partnership providing cross-border medical consultation and services

Scale indicators3 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• JD Health: Hong Kong-listed internet healthcare subsidiary of JD.com operating an online retail pharmacy, internet hospital, and consumer telehealth platform. Directly comparable as a Chinese B2C/B2B2C telehealth + medicine delivery platform with AI-augmented consultation, overlapping in target users, drug categories, and insurance partnerships.
• Alibaba Health: Hong Kong-listed Alibaba-affiliated healthcare platform with consumer-facing telehealth, drug e-commerce, and AI diagnostics. Closely comparable in scope — internet hospital, pharma marketing, insurance integration — and competes for the same Chinese consumer and pharma spend.
• Ping An Healthcare and Technology: Subsidiary of Ping An Group providing online consultation, hospital network, and AI-assisted diagnosis, with deep insurance integration (itself and Ping An insurance). Closely comparable business model, target customer (insured Chinese consumers), and AI-driven virtual care approach.
• We Doctor (微医): One of China's earliest internet hospital platforms, providing online consultation, appointment booking, and family doctor services. Highly comparable in internet hospital licensing, doctor network, and consumer telehealth offering.
• Haodf (好大夫在线): Leading Chinese doctor-patient platform with a deep network of specialists and patient consultation services. Comparable as a top-tier doctor-anchored platform serving the same Chinese patient demand for credible specialist access.
• DXY (丁香园): Long-standing Chinese doctor community plus consumer health content and telehealth platform. Comparable in targeting both physicians (professional networking/education) and patients (consultation, content), with overlapping AI-augmented product roadmaps.
• Chunyu Doctor (春雨医生): Early Chinese D2C mobile telehealth platform providing text and video consultations with physicians. Comparable in mobile-first consumer telehealth and AI-assisted triage and chronic disease management.

Broad incumbents

• Tencent Health (腾讯健康): Healthcare initiative within Tencent's broader ecosystem, integrating health content, services, and AI across WeChat. Comparable as a sibling platform leveraging the same WeChat distribution channel and Tencent Cloud infrastructure, with broader (less specialized) scope.
• Baidu Health (百度健康): Healthcare offering from Baidu combining medical search, internet hospital, and AI diagnostic tools (including PaddlePaddle-based medical models). Comparable in AI-medical-diagnostic ambition and internet hospital operations, though operated as part of a larger search/AI portfolio.

Emerging players

• MORE Health: Cross-border medical consultation and second-opinion platform with a partnership with Tencent Trusted Doctors. Comparable in providing access to top-tier Chinese and international physicians for complex cases, though geographically complementary rather than directly competitive.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds4 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tencent Trusted Doctors