Delivery Hero

What Delivery Hero does

Delivery Hero SE is a Berlin-headquartered, Frankfurt-listed (DHER) on-demand delivery platform founded in 2011 by Niklas Östberg, operating in approximately 65 countries across four continents via a portfolio of regional brands including Glovo (Europe/Africa), PedidosYa (Latin America), talabat (MENA), foodpanda (Asia), Baedal Minjok (South Korea), HungerStation (Saudi Arabia), and Yemeksepeti (Turkey). The platform serves roughly 60 million monthly active customers, connecting them with local restaurants, grocery stores, pharmacies, and other retailers through owned mobile apps and web platforms under an "Everyday App" strategy that extends beyond food into groceries, health & beauty, pet supplies, and household essentials.

The company's core technology stack is a cloud-native multi-tenant platform running on Google Cloud and AWS, with proprietary AI/ML capabilities powering semantic search, hyper-personalized recommendations, logistics optimization, telematics-based rider safety, and an in-house autonomous coding agent (Herogen) built on multiple LLMs. Operationally, Delivery Hero runs approximately 800 Dmarts (dark stores) across nearly 50 markets, with most orders picked and packed in under four minutes, and complements this with thousands of Local Shop Partnerships (Carrefour, Dia, Spar, plus specialty retailers) for quick-commerce fulfillment.

Delivery Hero earns revenue through five primary streams: marketplace commissions on restaurant and merchant orders, delivery fees, inventory sales via owned Dmarts (Quick Commerce GMV of €7.5B+ in FY2025), advertising and promotional fees from brands (enhanced by a new AI ad ranking model), and recurring subscription revenue from programs such as talabat Pro and Uber One (subscribers generate 43% of group GMV). In FY2025, Delivery Hero generated €49.2B of GMV (+9% YoY) and €14.8B of total segment revenue (+23% YoY), with adjusted EBITDA of €903M (+30% YoY) and €250M of free cash flow (+15% YoY). The company is the subject of a pending $14.8B takeover by Uber announced July 16, 2026, expected to close in H2 2027, alongside the carve-out of 14 overlapping markets to SSW Partners for approximately €1.4B.

Name

Delivery Hero

Legal name

Delivery Hero SE

Website

https://deliveryhero.com

Company type

Public

Founded year

2011

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Delivery Hero operates a global on-demand delivery platform across ~65 countries via local brands, serving ~60 million monthly active customers with food, groceries, and household essentials through owned apps and ~800 dark stores.

Ownership category

akta.pro rank

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Transaction/Marketplace Commission: Delivery Hero earns commissions from restaurants and merchants listed on its platform, charging a percentage of order value. This is the core revenue driver across all segments and geographies.
2. Quick Commerce (Integrated Verticals): Delivery Hero operates its own Dmarts (dark stores) and local shop partnerships, selling groceries and household goods directly with ownership of inventory, generating revenue from product sales with gross merchandise value of over €7.5 billion in 2025.
3. Subscription (Uber One / talabat Pro): Delivery Hero offers subscription programs (e.g., talabat Pro, Uber One integration) that drive customer loyalty; subscribers generate 43% of Group GMV, and in Saudi Arabia subscription penetration reached 61% of GMV.
4. Advertising & Promotions: Delivery Hero generates advertising and promotional revenue from brands seeking visibility on the platform, with new AI-powered ad ranking models improving Return on Advertising Spend for vendors by 7%.
5. Delivery Fees: Delivery Hero charges delivery fees for orders fulfilled through its network of riders, contributing to revenue across platform and quick commerce operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Delivery Hero operates an online food and quick commerce marketplace platform connecting consumers with restaurants, grocery stores, pharmacies, and other local retailers across approximately 65 countries through dedicated regional brand apps (Glovo, PedidosYa, talabat, foodpanda, Baedal Minjok, HungerStation, Yemeksepeti, foodora, efood, foody, instashop). The company earns commissions and delivery fees on orders, operates about 800 Dmarts (dark stores) for sub-30-minute grocery delivery, and pursues an Everyday App strategy spanning food, groceries, household essentials, health & beauty, and pet supplies.

Product overview

Delivery Hero operates as a platform-plus-modules architecture centered on its core food delivery marketplace and Quick Commerce rapid-delivery service. The portfolio spans multiple regional sub-brands including Glovo (Europe/Africa), PedidosYa (Latin America), talabat (MENA), foodpanda (Asia), Baedal Minjok/Baemin (South Korea), HungerStation (Saudi Arabia), Yemeksepeti (Turkey), foodora (Hungary), efood (Greece), foody (Cyprus), and instashop. The Everyday App strategy integrates these brands with Quick Commerce operations (Dmarts dark stores and local shop partnerships) to deliver food, groceries, household essentials, and health/beauty products across approximately 65 countries. AI capabilities including the Herogen autonomous coding agent, ChatGPT-powered shopping assistants, and ML-driven recommendation engines support the platform's technology infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• Glovo: Delivery platform operating in Europe, Central Asia, and Africa
• PedidosYa
• foodpanda
• foodora
• talabat
• HungerStation
• Yemeksepeti
• Baedal Minjok (Baemin)
• efood
• foody
• instashop
• Dmarts

Products and services

• Delivery Hero Platform (Food Delivery Marketplace) The company's primary food delivery marketplace connecting consumers with restaurants, local shops, and vendors across approximately 65 countries on four continents, enabling ordering via dedicated mobile apps and web platforms under multiple regional brands.
• Quick Commerce Delivery Rapid delivery service for groceries, household essentials, health and beauty, pet supplies and other goods delivered in under one hour, often within 20-30 minutes, operated through Dmarts (dark stores) and partnerships with local retailers. Quick Commerce GMV reached €7.5 billion in FY 2025, expected to approach €10 billion in 2026.
• PedidosYa Leading technology platform for delivery and quick commerce in Latin America, operating across Argentina, Bolivia, Chile, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay, Peru, Uruguay, and Venezuela; acquired by Delivery Hero in 2014.
• talabat On-demand delivery platform in the MENA region (Middle East and North Africa) offering food, groceries, and more from restaurants and Tmarts (delivery supermarkets). Subscription penetration in Saudi Arabia reached 61% of GMV; operates across 84,000+ partners in MENA.
• foodpanda Leading delivery platform for food, groceries, and essentials in Asia operating in Bangladesh, Cambodia, Hong Kong, Laos, Malaysia, Myanmar, Pakistan, Philippines, Singapore, and Taiwan using advanced technology and retail networks including pandamart cloud stores.
• Glovo Multi-category delivery platform operating across Europe, Central Asia, and Africa, delivering food, groceries, and other items from local restaurants and shops.
• HungerStation Pioneer of online food delivery in the Kingdom of Saudi Arabia, empowering thousands of restaurants, supermarkets, and pharmacies to deliver essentials to customers.
• Everyday App Strategy Strategic platform approach expanding beyond food delivery to offer groceries, household essentials, health and beauty products, and more – capturing customer needs throughout the day to drive engagement and order frequency across all regional brands.
• Dmarts (Dark Store Network) Network of approximately 800 Dmarts (also branded as Tmarts at talabat, pandamart at foodpanda, Bmarts at Baemin) across nearly 50 markets worldwide – small warehouses strategically located for quick commerce fulfillment, with most orders picked and packed in under 4 minutes.
• Subscription Programs (talabat Pro / Uber One integration) Recurring subscription membership programs (talabat Pro, Uber One integration) offering free delivery, exclusive discounts, and priority support to consumers; subscribers generate 43% of Group GMV with subscription penetration of 61% of GMV in Saudi Arabia (talabat) and 37% of total orders in the Americas (PedidosYa).
• Sustainable Packaging Program (Glovo Store) Eco-friendly alternative-to-plastic packaging solutions (biodegradable, recyclable, reusable) sold to business partners across the Glovo network; over 4.5 million units sold to business partners in 2024.

Quantifiable outcome

• Multi-vertical customers spend on average 5x more than food-only customers with substantial frequency uplift following their first Quick Commerce order
• +6 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature6 records

Partnerships

15 partnerships are on record, tiered core and minor.

• SSW Partners LPcoreOthers · 16 July 2026SSW Partners LP (New York-based private investment firm led by former US Treasury Secretary Antonio Weiss) agreed to purchase Delivery Hero's businesses in 14 markets (including Glovo Spain, Yemeksepeti Turkey, foodpanda Chile/Ecuador, foodora Austria/Norway/Sweden/Czechia, efood Greece, foody Cyprus) for approximately €1.4 billion. The purchase is conditioned on completion of Uber's takeover offer.
• Google Cloud Platform (EU subsidiaries)coreTechnology or IntegrationDelivery Hero's user platforms and databases run on cloud resources provided by EU subsidiaries of Google Cloud Platform, supporting the company's global technology infrastructure.
• Amazon Web Services (EU subsidiaries)coreTechnology or IntegrationDelivery Hero's user platforms and databases also run on cloud infrastructure provided by EU subsidiaries of Amazon Web Services, in addition to Google Cloud Platform.
• SAPcoreTechnology or IntegrationDelivery Hero uses SAP for finance and accounting platforms, enabling integrated financial management across the global group.
• SalesforcecoreTechnology or IntegrationDelivery Hero uses Salesforce for marketing and communications tools to manage customer engagement and marketing automation across its brands.
• BrazecoreTechnology or IntegrationDelivery Hero uses Braze for marketing and communications tools, supporting customer engagement and lifecycle marketing across its delivery platforms.
• United Nations World Food Programme (UNWFP)coreStrategic or Co-development PartnerDelivery Hero partners with the UN World Food Programme, integrating the ShareTheMeal donation feature into delivery apps. In 2024, customers donated 2.2 million meals to the UNWFP via brand apps. ~15 million meals facilitated in 2024 through brand partnerships, up 50%+ vs 2023.
• Deliver-E Coalition (UN Environment Programme)coreStrategic or Co-development PartnerDelivery Hero is a founding member of the Deliver-E Coalition, an industry-led alliance launched October 2025 under the United Nations Environment Programme, working with peers to remove shared barriers to EV adoption in last-mile delivery.
• Zoomo (Australia/Global)minorChannel Partner/ Reseller/ DistributorGlovo partnered with Zoomo in Kenya and Uganda to provide flexible electric motorbike leasing and battery swaps for delivery riders, contributing to over 52% of participating Ugandan riders switching to EVs.
• Zembo (Uganda)minorChannel Partner/ Reseller/ DistributorPartnership with Zembo in Uganda for electric motorbike leasing and battery swapping infrastructure, facilitating EV adoption among Glovo delivery riders in East Africa.
• UAE Alliance for Climate Action (UACA) Road 2.0minorStrategic or Co-development Partnertalabat is a sponsor of UACA's Road 2.0 initiative, bringing together EV suppliers, NGOs, industry players, and government to collectively accelerate commercial EV rollout and charging infrastructure in the UAE.
• Cornerstone Technologies (Hong Kong)minorChannel Partner/ Reseller/ DistributorCornerstone Technologies provides exclusive installment plans and battery-swapping services for EV riders in Hong Kong, supporting foodpanda rider EV adoption in the market.
• E-Swap (Pakistan)minorChannel Partner/ Reseller/ DistributorPartnership with E-Swap in Pakistan for discounted EV rentals, resulting in over 300 riders switching to lower-emission vehicles.
• MARiiCas (Malaysia)minorChannel Partner/ Reseller/ DistributorCo-funded EV subsidy programme with MARiiCas in Malaysia, enabling foodpanda riders to access subsidized electric vehicles.
• Traditional Retailers (Carrefour, Dia, Spar)coreChannel Partner/ Reseller/ DistributorLocal Shop Partnerships with major supermarket brands (Carrefour, Dia, Spar) and thousands of specialty stores (butchers, wine merchants, greengrocers, florists, pharmacies) to extend quick commerce range and bring traditional retailers online in ~70 countries. Fastest-growing segment in Quick Commerce.

Scale indicators12 records

Recent moves8 records

Expansion highlights6 records

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Customer concentration

• LinkedInlinkedin.com/company/delivery-hero-se
• Xx.com/deliveryherocom
• Facebookfacebook.com/deliveryhero

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries12 records

Funding overview

Funding rounds24 records

Investors34 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A28 records

Investments29 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delivery Hero