Genetec

Name

Genetec

Legal name

Genetec Inc.

Website

https://genetec.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Physical Security Software

NAICS

Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

akta.pro secondary industry

Data Privacy, Consent & Compliance Management (HDAEADAG)

Keywords

• Unified security platform
• Video management software
• Access control systems
• License plate recognition
• Physical security software

Headquarters

HQ city

Montreal

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain, Infrastructure

Revenue model

1. Security Center SaaS Subscription: Cloud-based unified security platform delivered as a service with recurring subscription fees. Includes video surveillance, access control, intrusion management, and investigation capabilities with continuous updates and feature releases (new features delivered every 12 days).
2. Security Center Perpetual License: On-premises unified security platform sold as perpetual software licenses with optional annual maintenance and support agreements. Customers can extend functionality with additional modules and capacity.
3. Hardware Appliances (Cloudlink, Streamvault): Sale of physical security infrastructure appliances including Cloudlink cloud-managed appliances and Streamvault all-in-one storage appliances for on-premises and hybrid deployments.
4. Genetec Advantage Premium Support: Optional premium paid-for support package including advanced troubleshooting, proactive system health tools, software upgrades, and dedicated support resources beyond the standard 90-day deployment assistance.
5. Access Control as a Service (ACaaS): Cloud-ready access control solution offered as a service, enabling organizations to modernize access control without upfront infrastructure investment.
6. Video Surveillance as a Service (VSaaS): Cloud-ready video surveillance solution offered as a service with enterprise-grade multi-site monitoring capabilities, ranked #4 in Americas for VSaaS.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Genetec develops and sells the Security Center unified physical security platform, delivered either as on-premises software (Security Center) or as a cloud-based service (Security Center SaaS). The platform combines IP video surveillance, access control, intrusion detection, automatic license plate recognition (ALPR), SIP-based communications, incident management, digital evidence management, and identity management into a single open-architecture interface supporting on-premises, cloud, and hybrid deployments. The company also sells Cloudlink cloud-managed appliances and Streamvault storage appliances, plus Genetec Advantage premium support services.

Product overview

Genetec offers a unified physical security platform architecture consisting of two main deployment options: Security Center (on-premises) and Security Center SaaS (cloud-based). The platform is built on open architecture supporting multiple deployment models (on-premises, cloud, hybrid) simultaneously. Core modules include Omnicast (video management), Synergis (access control), AutoVu (ALPR), Sipelia (communications), Mission Control (incident management), Clearance (evidence management), ClearID (identity management), and Operations Center (work management). Hardware offerings include Cloudlink cloud-managed appliances and Streamvault security infrastructure. Additional solutions include Citigraf for public safety, AutoVu Cloudrunner for vehicle investigations, and Federation for multi-site connectivity. The company serves over 42,500 customers globally including major airports, stadiums, retailers, banks, universities, and government agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• Security Center SaaS Cloud-based, open, and unified physical security platform offered as a service that scales with organizational needs, connecting video surveillance, access control, intrusion detection, and communications into a single interface.
• Security Center On-premises, open, and unified physical security platform connecting video management, access control, intrusion detection, and other security systems in a centralized environment.
• Omnicast Enterprise-grade IP video management system (VMS) for on-premises deployment using the latest cameras and analytics within the unified Security Center platform.
• Synergis Access control system providing complete access control management with support for various hardware and credential types within the Security Center platform.
• AutoVu Automatic license plate recognition (ALPR) system for vehicle identification, monitoring, and investigation across various deployment scenarios, including hotlist matching and fixed/mobile ALPR units.
• Sipelia SIP-based communication management system centralizing intercom and voice communications across organizations and unifying them with security applications for real-time audio communication and incident response coordination.
• Genetec Mission Control Incident management system that guides and automates incident response, standardizing operational procedures and automating routine workflows as a decision-support tool.
• Genetec Clearance Digital evidence management system (DEMS) for collecting, managing, and sharing evidence quickly and securely with audit trails and chain-of-custody documentation.
• Genetec ClearID Physical identity and access management system for streamlining and automating access requests and audit reporting across an organization.
• Genetec Operations Center Work management built for security operations, helping teams manage tasks, schedules, incidents, and operational workflows within the unified security platform.
• AutoVu Cloudrunner Vehicle-centric investigation system extending ALPR capabilities to field personnel with real-time vehicle data access and hotlist management.
• Citigraf Situational awareness platform for public safety, automatically displaying closest video feeds based on 911 caller geo coordinates and integrating with CAD systems.
• Genetec Cloudlink Cloud-managed security infrastructure appliances enabling cloud management of physical security operations without replacing existing infrastructure, available in enterprise-scale form factors.
• Streamvault Complete line of secure, ready-to-deploy security infrastructure storage appliances for on-premises Genetec deployments.
• Axis Powered by Genetec All-in-one access control hardware and software solution combining Axis Communications hardware with Genetec Synergis access control software.
• Access Control as a Service (ACaaS) Cloud-ready access control solution providing access control capabilities as a service with flexible deployment options, enabling organizations to modernize access control without upfront infrastructure investment.
• Video Surveillance as a Service (VSaaS) Cloud-ready video surveillance solution offering enterprise-grade multi-site monitoring through cloud or hybrid deployment; ranked #4 in the Americas for VSaaS.
• Genetec Advantage Optional premium paid-for support package including advanced troubleshooting, proactive system health tools, software upgrades, and dedicated support resources beyond the standard 90-day deployment assistance.

Quantifiable outcome

• Investigation time reduced from hours to minutes
• +4 more outcomes

Named customers20 records

Segments10 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability19 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered core.

• Etimad HoldingcoreStrategic or Co-development Partner · 10 February 2026Genetec signed a Memorandum of Understanding with Etimad Holding (part of EDGE Group) to strengthen unified physical security capabilities in the UAE. The strategic partnership aims to help public and private sector organizations modernize their security operations by transitioning from siloed legacy systems to unified data-driven platforms. Collaboration supports UAE national security and digital transformation objectives.
• Axis CommunicationscoreTechnology or IntegrationAxis Communications is a key technology partner providing IP cameras integrated with Genetec Security Center and Security Center SaaS platforms. Partner at The Security Event in Birmingham and various security exhibitions. Joint go-to-market activities and certified compatibility testing.
• DormakabacoreTechnology or IntegrationDormakaba's E-Plex 7900 electronic lock integrates with Genetec Security Center through open API, enabling the lock to connect with access control platforms across healthcare, higher education, commercial offices, government, and municipal facilities. Integration enables centralized monitoring and credential management.
• SektorcoreChannel Partner/ Reseller/ DistributorSektor appointed as official distribution partner in New Zealand. Manages Genetec hardware inventory, provides local currency pricing, handles supply chain and logistics services, and supports return merchandise authorization. Sektor opening Genetec technology centre in Penrose, Auckland.
• ConvergintcoreImplementation/ SI/ Consulting PartnerConvergint is a key systems integrator partner collaborating with Genetec at events like The Security Event in Birmingham to promote integrated security systems. Named North American Channel Partner of the Year by Userful.
• HID GlobalcoreTechnology or IntegrationHID Global access control readers deployed at 40 Leadenhall accepting Apple and Google Wallet credentials for mobile access. Partnership enables flexible credential options for building occupants.
• Mercury SecuritycoreTechnology or IntegrationMercury Security access control hardware deployed at 40 Leadenhall building alongside HID Global readers for comprehensive access management.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Milestone Systems: Denmark-based open-platform VMS vendor and Genetec's most direct global competitor in video management software. Both companies compete on open architecture, multi-vendor camera support, and enterprise VMS deployments across similar vertical markets.
• Avigilon (Motorola Solutions): Motorola Solutions-owned VMS and access control competitor offering end-to-end physical security solutions to enterprise and government markets. Competes directly with Genetec's Omnicast and Synergis platforms, particularly in North America.

Emerging players

• Verkada: Cloud-native physical security company combining cameras, access control, and environmental sensors in a unified SaaS platform. Represents the new generation of IT-friendly, subscription-only competitors challenging Genetec's hybrid and on-premises installed base.
• Eagle Eye Networks: Cloud-native VSaaS provider offering video surveillance as a true subscription service with AI analytics. Directly competes with Genetec Security Center SaaS and targets similar multi-site enterprise customers seeking cloud-first architectures.
• BriefCam (Motorola Solutions): Video analytics and AI-driven investigation platform owned by Motorola Solutions. Competes with Genetec's AI-powered investigation capabilities (natural language search, similarity detection, trajectory analysis) for the same enterprise security operations customers.

Broad incumbents

• Honeywell Building Technologies: Broad incumbent offering physical security (Pro-Watch, MAXPRO) as part of a much larger building automation and fire/life-safety portfolio. Competes with Genetec in enterprise security RFPs by bundling security with HVAC, energy, and building management.
• Johnson Controls (Security Solutions): Global broad-line security and building technology provider (including ex-Tyco Software House, CEM, American Dynamics). Competes with Genetec across access control, VMS, and integrated security, especially in enterprise, government, and critical infrastructure markets.
• Bosch Security Systems: Major security manufacturer offering cameras, VMS (BVMS), access control, and intrusion detection with strong integration into Genetec platforms (and increasingly competing through AI analytics like the firearm detection now integrated into Security Center SaaS).
• Axis Communications: World's largest IP camera manufacturer and Genetec's deepest technology partner (Axis Powered by Genetec), but also a strategic competitor as Axis expands its own VMS and cloud offerings. Represents both the largest integration partner and a potential disintermediation risk.
• Hanwha Vision: Major camera manufacturer (formerly Hanwha Techwin/Wisenet) with growing VMS and AI analytics capabilities. Competes with Genetec as both a camera supplier within the open-architecture ecosystem and increasingly as a bundled video security solution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/genetec
• Xx.com/genetec
• Facebookfacebook.com/genetec

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Genetec