Quiqup
- Company typePrivate
- Founded2014
- HeadquartersDubai, United Arab Emirates
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Quiqup does
Quiqup is a Dubai-headquartered, UAE-domiciled (Quiqup Delivery LLC) q-commerce logistics platform that provides same-day, next-day, scheduled, and international delivery along with end-to-end e-commerce fulfillment services to online retailers and brands. Founded in 2014 in London and relocated to Dubai in 2022, the company operates across the UAE and Saudi Arabia with group entities in the UK and Netherlands. Its core service stack includes delivery, fulfillment (storage, picking, packing), international shipping, 2-day returns, branded tracking, and marketplace fulfillment for Amazon and Noon sellers, supplemented by a UAE-to-KSA expansion service that handles Saudi regulatory compliance (SABER, SFDA, GHAD), freight, and importer/seller of record functions. The platform is operated through the Quiqdash partner dashboard, which provides unified order management, real-time inventory visibility, and shipment tracking, and connects to e-commerce platforms including Shopify via integrated APIs. A network of 1,800+ courier and logistics partners underpins last-mile operations.
The business model is primarily transaction-based take-rate pricing invoiced monthly in AED, with additional subscription-style recurring revenue from storage and fulfillment services and per-transaction COD collection fees (capped at AED 500). Quiqup serves four horizontal customer tiers — new businesses (no minimum orders, quick onboarding), growing businesses (consistent daily volume), established brands (dedicated account manager, analytics), and enterprises (peak-season support, 365-day operations) — plus a GCC regional expansion tier for UAE brands moving into KSA. Distribution combines enterprise field sales for larger accounts, self-serve online signup for SMBs, and marketplace integrations for Amazon and Noon sellers. Quiqup has raised over $48M in disclosed funding across rounds between 2015 and 2022, with notable investors including Delivery Hero, JOBI Capital, Cedar Mundi Ventures, Alchimia Investments, and Global Founders Capital, plus a $1.36M guarantee loan from the Mohammed Bin Rashid Innovation Fund in March 2022. Named enterprise customers include Sephora, Foot Locker, Victoria's Secret, Boots, The Giving Movement, Squatwolf, Eyewa, and Sun and Sand Sports.
Quiqup firmographics
Firmographics- Name
- Quiqup
- Legal name
- Quiqup Delivery LLC
- Website
- https://quiqup.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Quiqup industry classification
Industry- Product category
- Last-Mile Delivery and Ecommerce Fulfillment
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Quick Commerce (15–60 min Convenience Delivery) (CRAHAIAB)
Keywords
Where Quiqup is headquartered
LocationHeadquarters
- HQ city
- Dubai
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Offices3 records
Markets served
Quiqup business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Delivery Services: Quiqup charges fees for last-mile delivery services based on volume and delivery specifications. Pricing is determined by the Quiqup Services and Fees Schedule, invoiced monthly in AED.
- Fulfilment Services: Fees for storage, picking, and packing services. Includes flexible scaling without long-term commitments or overhead costs for brands.
- Cash on Delivery (COD) Collection: Quiqup collects payments on behalf of customers and deducts appropriate COD fees before settling the balance. Maximum COD collection up to AED 500.
- International Delivery: Worldwide shipping services and access to international markets, including UAE to KSA expansion services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | New Business Tier - No minimum orders |
| Transaction based/ take rate | Monthly | Growing Business Tier - Consistent daily volume |
| Transaction based/ take rate | Monthly | Established Business Tier - Dedicated support |
| Transaction based/ take rate | Monthly | Enterprise Business Tier - Multiple brands with scaled operations |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels5 records
Quiqup product offering
Product offeringCore offering
Quiqup provides on-demand same-day and next-day delivery, end-to-end ecommerce fulfillment (storage, picking, packing), returns management, international shipping, branded real-time tracking, marketplace fulfillment for Amazon and Noon, and UAE-to-KSA expansion services. The platform is powered by AI and machine learning and operates through the Quiqdash partner portal with API and marketplace integrations, supported by a network of 1,800+ courier and logistics partners.
Product overview
Quiqup is a q-commerce logistics platform offering a comprehensive suite of services organized as a platform-plus-modules architecture. The core offering consists of Delivery Services, Fulfilment Services, International Delivery, Returns Management, and Branded Tracking Solutions, all accessible through the Quiqdash partner portal. These core services are supplemented by specialized solutions including Marketplace Fulfilment (for Amazon and Noon sellers), UAE to KSA Fulfilment (regional expansion services), KSA Fulfilment (domestic Saudi operations), and the Shop Local Platform (SME support initiative). The platform uses AI and machine learning to automate logistics workflows and optimize delivery operations across the UAE and GCC region.
Differentiator
Problem solved
Functional benefit
Brands
- Shop Local: A platform launched by Quiqup to support UAE SMEs and local brands by increasing their visibility and access to customers.
Products and services
- Delivery Services Same-day and next-day delivery services across the UAE with real-time tracking, flexible delivery preferences, and professional fleet handling for ecommerce brands.
- Fulfilment Services End-to-end ecommerce fulfillment including storage, picking, packing, and delivery from Quiqup-operated warehousing facilities with 24/7 surveillance and order preparation services for businesses of all sizes.
- International Delivery Worldwide shipping services enabling ecommerce brands to access international markets, with cross-border delivery and customs handling and duty management.
- Returns Management Fast 2-day returns service with 24-hour first attempt and 48-hour return processing in Dubai and Abu Dhabi, including dashboard-based return booking, tracking, and customer satisfaction analytics.
- Branded Tracking Solutions Branded post-purchase tracking experience for ecommerce customers with real-time courier tracking, proactive delivery notifications, and customer delivery preference options.
- Marketplace Fulfilment Fulfilment solutions for Amazon FBA, FBM, Easy Ship, Self Ship, and Noon sellers, including stock replenishment to marketplace warehouses, storage, order preparation, and last-mile delivery across Dubai and Abu Dhabi.
- UAE to KSA Fulfilment End-to-end ecommerce expansion services into Saudi Arabia including market entry compliance, regulatory support (SABER, SFDA, GHAD registration), freight and importer of record services, seller of record, and last-mile delivery across KSA.
- KSA Fulfilment Storage, fulfillment, and last-mile delivery solutions tailored for KSA-based brands, including inbound logistics, temperature-controlled warehousing, same-day delivery in Riyadh, and next-day delivery to major cities.
- Shop Local Platform Platform launched to support UAE SMEs and local brands by increasing their visibility and access to customers, with 190+ participating businesses as part of the UAE's economic ecosystem initiative.
- Quiqdash Partner Portal Intuitive partner dashboard for managing orders, inventory, shipments, and returns, providing real-time visibility into fulfillment operations along with integrated reporting and analytics.
Quantifiable outcome
- 98% delivery success rate even during peak periods
- +2 more outcomes
Companies that use Quiqup
Customer profileNamed customers15 records
Segments5 records
Ideal customer profiles4 records
Quiqup technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability4 records
Feature5 records
Quiqup partnerships and signals
Strategic signalScale indicators7 records
Recent moves6 records
Expansion highlights6 records
Quiqup competitors and assessment
Company assessmentBroad incumbents
- Careem: UAE-based super-app (owned by Uber) offering ride-hailing, food, and parcel delivery. Comparable in last-mile delivery infrastructure across UAE/KSA, though Careem operates a broader multi-vertical platform rather than a B2B-focused logistics offering.
- FedEx: Global logistics and parcel giant with MENA operations. Comparable for enterprise international shipping and returns management services that Quiqup also offers to its brand customers.
- noon: UAE/Saudi-headquartered e-commerce marketplace with significant captive logistics operations (FBN/DS). Comparable as both an integration partner and a potential competitor offering end-to-end fulfillment that overlaps with Quiqup's marketplace fulfillment services.
- Talabat (Delivery Hero): MENA's largest on-demand food and q-commerce delivery platform, owned by Delivery Hero (a Quiqup investor). Comparable for last-mile delivery operations and q-commerce logistics know-how, though Talabat is primarily a consumer marketplace rather than a B2B fulfillment partner.
- DHL Express MENA: Global logistics leader with substantial MENA presence in cross-border express delivery and supply chain services. Comparable for enterprise cross-border e-commerce delivery, particularly for international shipments out of the UAE.
Direct peers
- Aramex: UAE-headquartered regional logistics and courier giant operating across the Middle East. Directly comparable as a B2B-focused last-mile and fulfillment provider to enterprise and e-commerce customers in the same geographies Quiqup serves.
- iMile: UAE-based last-mile delivery company focused on e-commerce parcels across MENA, with a tech-driven operations platform. Closely comparable to Quiqup in target customer (e-commerce sellers) and core service (cross-border GCC last-mile delivery).
- SMSA Express: Saudi Arabia's largest domestic courier and logistics provider, with significant cross-border UAE↔KSA parcel volume. Comparable to Quiqup in serving e-commerce merchants with delivery and fulfillment across the GCC corridor.
Emerging players
- Ninja Van: Southeast Asia-headquartered last-mile delivery player that has expanded into the Middle East. Comparable as a tech-enabled, asset-light parcel network serving e-commerce sellers in growth markets.
Regional players
- HungerStation: Saudi Arabia's leading on-demand food delivery platform (Delivery Hero-owned). Comparable for KSA last-mile delivery operations, though focused on food rather than e-commerce parcels.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Quiqup social profiles
Digital presenceQuiqup financial estimates
Financial estimateRevenue estimate
Valuation estimate
Quiqup leadership team
Management profileNumber of profiles
Profiles5 records
Quiqup funding detail
Funding detailFunding overview
Funding rounds6 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Quiqup M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Quiqup
What does Quiqup do?
Quiqup provides on-demand same-day and next-day delivery, end-to-end ecommerce fulfillment (storage, picking, packing), returns management, international shipping, branded real-time tracking, marketplace fulfillment for Amazon and Noon, and UAE-to-KSA expansion services. The platform is powered by AI and machine learning and operates through the Quiqdash partner portal with API and marketplace integrations, supported by a network of 1,800+ courier and logistics partners.
Is Quiqup a public or private company?
Quiqup is a private company. It is classified as venture growth investor backed and is currently operating.
When was Quiqup founded?
Quiqup was founded in 2014. It employs 101 to 250 people.
Where is Quiqup based?
Quiqup is headquartered in Dubai, United Arab Emirates, in the Middle East region.
How does Quiqup make money?
Four revenue lines are on record. Delivery Services are the primary driver. The others are fulfilment Services, cash on Delivery (COD) Collection and international Delivery.
Who are Quiqup's main competitors?
Broad incumbents on record are Careem, FedEx, noon, Talabat (Delivery Hero) and DHL Express MENA. Direct peers are Aramex, iMile and SMSA Express. Ninja Van is listed as an emerging player. HungerStation is listed as a regional player.
Does Quiqup have an API?
Yes. Quiqup offers an API integration system that allows customers to submit booking requests via Integrated APIs and connect their e-commerce platforms for automated order processing, inventory management, and shipment tracking. The Terms of Service references 'Integrated APIs' as a method for submitting carrier booking requests and processing orders. Customers can push order information to Quiqup via API for fulfilment and delivery services.
What industry is Quiqup in?
Quiqup's product category is Last-Mile Delivery and Ecommerce Fulfillment. Its primary akta.pro industry code is CRAHAIAB, Quick Commerce (15–60 min Convenience Delivery). Its NAICS code is 54151 and its SIC code is 7373.