HVN

What HVN does

HVN (legal entity HVN Travel Group Inc., also doing business as "Havens") operates a cloud-based B2B travel marketplace that connects high-net-worth travelers and licensed travel advisors with professionally-managed private residences, villas, suites, and novelty stays across at least five countries (USA, Mexico, France, Spain, Portugal). The platform comprises a consumer-facing website (stayhvn.com), a dedicated Travel Advisor Portal (portal.stayhvn.com) for trade bookings, integrated payment services (credit card, PayPal, IBAN, ACH), and a signature Triple Diamond Haven Guarantee applied to every reservation. Underlying technology consists of standard web/mobile application infrastructure with third-party integrations (Google Maps, Mapbox) rather than disclosed proprietary AI systems; "Personalized Trip Design Technology" is the only AI-adjacent capability referenced and is described at a feature level.

The company monetizes through transaction and booking commissions on each reservation facilitated through the marketplace, plus payment processing fees collected on guest-to-supplier fund flows, with the contracting party potentially being the affiliated entity Best Rate Villas Inc. Go-to-market is hybrid: a self-serve consumer platform layered with an invitation-only, relationship-driven B2B channel targeting travel advisors and corporate travel professionals, supplemented by the Luxury Travel Partners Program and PR/earned-media marketing. Customer segments are three primary personas/business units — HNW individual travelers, travel advisors booking on behalf of clients, and property owners/managers — plus a secondary corporate retreats use case. Operations are run by a four-person founding team (Jason Paez as co-founder/CEO, Megan Partridge as co-founder/CPO, Brenton Partridge as co-founder/CTO, and Tommy Beadel as founder and CEO — the dual CEO designation is unresolved in available materials), supported by 11-50 total employees out of a St. Petersburg, Florida headquarters, with a single disclosed funding round of $5.1 million in November 2021 and no public revenue disclosure.

Name

HVN

Legal name

HVN Travel Group Inc.

Website

https://stayhvn.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

HVN operates a B2B marketplace that connects licensed travel advisors and high-net-worth travelers with professionally-managed luxury private residences, villas, suites, and novelty stays worldwide, monetizing via booking commissions and payment processing fees.

Ownership category

akta.pro rank

Product category

Online Travel Marketplace

NAICS

Other Traveler Accommodation (72119), Accommodation (721)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Professional/Managed Inventory Vacation Rental Marketplaces (THAMALAB)

akta.pro secondary industries

Villas & Luxury Estates (THAMAAAC), Whole-Home Rentals (Houses, Villas, Cabins) (THAGANAA), Vacation Rental & Short‑Term Stay Marketplaces (THALAFAC)

Keywords

• Luxury vacation rentals
• Private residence marketplace
• Travel advisor platform
• Villa booking marketplace
• Professionally-managed stays

Headquarters

HQ city

Sunrise

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Marketing or Sales, Personnel, Operations, Infrastructure

Revenue model

1. Transaction/Booking Commissions: HVN charges transaction fees for bookings facilitated through the platform. The company operates as a marketplace connecting guests (travelers) with suppliers (property owners/managers), collecting payments and remitting to suppliers minus platform fees.
2. Payment Processing Services: HVN provides payment services including processing guest payments and supplier payouts, generating revenue through transaction processing fees.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

HVN operates a curated online marketplace for booking professionally-managed luxury private residences worldwide, including villas, homes, suites, and novelty stays. The platform serves both individual high-net-worth travelers via its consumer website and licensed travel advisors via a dedicated B2B portal. Revenue is generated through booking commissions and payment processing fees on transactions facilitated between guests and property suppliers.

Product overview

HVN operates a B2B travel accommodation marketplace featuring the HVN Platform as its core product, complemented by the HVN Travel Advisor Portal for travel professionals. The platform connects guests with professionally-managed private residences including villas, homes, suites, and novelty stays. Key service features include the Triple Diamond Haven Guarantee, the Luxury Travel Partners Program, curated Destination Collections (Ski Chalets, Paradise Found, Countryside Charm, Mountain Escapes, Coastal Getaways, European City Breaks, and City Breaks), and Payment Services for secure transactions.

Differentiator

Problem solved

Functional benefit

Brands

• Triple Diamond Haven Guarantee: The company's signature guarantee backing every reservation, promising quality assurance for bookings.

Products and services

• HVN Platform A B2B marketplace connecting travel professionals with privately-owned luxury accommodations including villas, homes, suites, and novelty stays worldwide. Provides booking management, payment processing, and verified property listings for high-net-worth travelers and travel advisors.
• HVN Travel Advisor Portal

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Scale indicators2 records

Recent moves2 records

Expansion highlights5 records

Broad incumbents

• Vrbo: Vrbo (part of Expedia Group) is a major whole-home vacation rental marketplace with broad inventory and brand recognition; competes with HVN for whole-home luxury bookings.
• Airbnb: Airbnb dominates the broader vacation rental category and runs Airbnb Luxe for professionally-managed luxury homes; it is the most significant competitive force in HVN's space even though it serves a much wider customer base.
• Booking.com: Booking.com lists vacation rentals alongside hotels globally, with deep travel-advisor integration and loyalty programs; a broad incumbent competing for the same end traveler and advisor segments.
• Marriott Homes & Villas: Marriott's Homes & Villas program lists professionally-vetted luxury homes under the Marriott brand, leveraging Bonvoy loyalty — a broad incumbent entering the same premium professionally-managed segment as HVN.

Direct peers

• Plum Guide: Plum Guide operates a curated marketplace for vetted, high-quality vacation homes with a 'home critics' vetting process — the closest direct competitor to HVN's professionally-managed luxury positioning.
• AvantStay: AvantStay operates a professionally-managed short-term rental platform focused on luxury group and family stays in US destinations, directly overlapping with HVN's curated, professionally-managed inventory model.
• Inspirato: Inspirato is a luxury vacation club and rental platform offering curated high-end residences; competes with HVN for affluent travelers seeking professionally-managed luxury villa stays.
• Vacasa: Vacasa is one of the largest professional vacation rental management companies in North America, listing managed homes on multiple channels — overlapping with HVN's professional-management thesis and supply base.

Emerging players

• ThirdHome: ThirdHome is a members-only luxury home exchange and rental club for high-end residences; an emerging player in the luxury professionally-managed short-stay niche with a similar affluent target traveler.
• StayOne: StayOne is a curated luxury vacation rental platform offering vetted premium homes to high-end travelers; an emerging player with strong overlap on HVN's professionally-managed luxury inventory thesis.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/stayhvn
• Facebookfacebook.com/stayhvn
• LinkedInlinkedin.com/company/hvn

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HVN