LSO
LSO (Lone Star Overnight) is a regional parcel delivery company providing time-definite express, ground, and e-commerce shipping across Texas, Oklahoma, and four additional Central US states, serving businesses of all sizes at prices 25-52% below national carriers.
- Company typePrivate
- Founded1991
- HeadquartersPlano, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What LSO does
LSO (Lone Star Overnight), founded in 1991 and operating as LSO Inc., is a regional parcel delivery company serving the Southwest and Central United States. The company provides time-definite express package delivery, ground shipping, e-commerce fulfillment shipping, and cross-border delivery to Mexico through a direct-to-destination network spanning approximately 43 million people across Texas, Oklahoma, Louisiana, Arkansas, Missouri, Illinois, Kansas, and Eastern New Mexico. LSO's core product suite comprises LSO Early Overnight (8:30 AM), LSO Priority Next Day (10:30 AM), LSO Economy Next Day (3:00 PM), LSO Ground (1-3 business days), LSO E-Commerce Services, LSO Mexico Services, and LSO Simple. The company operates 23-27 service centers and supports mobile-enabled delivery with digital signature capture, real-time package tracking, instant rate quoting, online scheduling, and integrations with shipping platforms including ShipStation and EasyPost. LSO is privately held and was acquired by WeDo Logistics (backed by Ocelot Capital Management) in November 2020; Seacoast Capital invested $20 million in December 2021.
LSO generates revenue through per-shipment transaction fees across its express, ground, e-commerce, and Mexico service lines, with pricing structured 25-52% below FedEx and UPS across comparable tiers and no volume-based peak season surcharges for most business shippers. The go-to-market is sales-led, deploying account executives for enterprise shippers (50+ packages/day), an inside sales team for mid-market (10-50 packages/day), and a self-serve e-commerce platform for SMB and occasional shippers (1-10 packages/day). LSO sells to a diversified customer base across e-commerce/retail, healthcare, automotive, food and beverage, manufacturing, professional services, and shipping/logistics verticals, with named enterprise customers including ShipBob, Deliverr, McKesson, Cardinal Health, and Summit Racing Equipment. The company maintains 98%+ on-time delivery reliability versus 85-97% for national carriers, supporting its value proposition of regional expertise combined with carrier-grade service at meaningfully lower price points. Leadership includes CEO Richard M. Metzler, COO/President Sean O'Connor, CFO Steve Crowther, CTO/CIO Neal Cung, and Chairman Andrew Townsend (WeDo Logistics).
LSO firmographics
Firmographics- Name
- LSO
- Legal name
- LSO Inc.
- Website
- https://lso.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- LSO (Lone Star Overnight) is a regional parcel delivery company providing time-definite express, ground, and e-commerce shipping across Texas, Oklahoma, and four additional Central US states, serving businesses of all sizes at prices 25-52% below national carriers.
- Ownership category
- akta.pro rank
LSO industry classification
Industry- Product category
- Regional Parcel & Express Delivery Services
- NAICS
- Couriers and Express Delivery Services (4921)
- SIC
- Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Premium B2B Express & Scheduled Time-Window Delivery (TLAAABAE)
- akta.pro secondary industry
- Non-Time-Definite Parcel (Day-Definite) (TLAAACAE)
Keywords
Where LSO is headquartered
LocationHeadquarters
- HQ city
- Plano
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
LSO business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Parcel Delivery Services: LSO generates revenue through parcel delivery and shipping services. Customers pay per shipment based on weight, dimensions, distance, and service level selected. Revenue streams include express/overnight delivery, ground/e-commerce delivery, and specialized delivery services for specific industries.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | LSO Early Overnight - Next business day by 8:30 AM |
| Unit Pricing | Pay-as-you-go | LSO Priority Next Day - Next business day by 10:30 AM |
| Unit Pricing | Pay-as-you-go | LSO Economy Next Day - Next business day by 3:00 PM |
| Unit Pricing | Pay-as-you-go | LSO Ground - 1-3 business days |
| Unit Pricing | Pay-as-you-go | LSO E-commerce Services |
| Unit Pricing | Pay-as-you-go | LSO Mexico Services - 2-3 business days to Mexico |
| Unit Pricing | Pay-as-you-go | LSO Simple |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
LSO product offering
Product offeringCore offering
LSO (Lone Star Overnight) is a regional parcel delivery company providing overnight, time-definite express package delivery and ground shipping services across the Southwest and Central United States, including Texas, Oklahoma, Louisiana, Arkansas, Missouri, Illinois, and Kansas. Core services include LSO Early Overnight (8:30 AM), LSO Priority Next Day (10:30 AM), LSO Economy Next Day (3:00 PM), LSO Ground (1-3 business days), LSO E-commerce Services for online retailers, LSO Mexico Services, and LSO Simple simplified pricing. The company offers up to 40% savings versus FedEx and UPS while maintaining 98%+ on-time reliability.
Product overview
LSO (Lone Star Overnight) is a regional parcel delivery company offering a comprehensive suite of shipping services throughout the Southwest and Central United States. The core offering consists of express delivery services (LSO Early Overnight, LSO Priority Next Day, LSO Economy Next Day) providing next business day delivery by specific time windows (8:30 AM, 10:30 AM, 3:00 PM), complemented by LSO Ground for economical 1-3 day delivery. LSO also provides specialized services including LSO E-Commerce Services for online retailers, LSO Mexico Services for international shipping, and LSO Simple for transparent pricing. Digital features include package tracking (up to 25 packages at once), rate calculation, and online account management. The company operates 23+ service centers and covers Texas, Oklahoma, Louisiana, Arkansas, Missouri, Illinois, and Kansas.
Differentiator
Problem solved
Functional benefit
Products and services
- LSO Early Overnight Premium overnight delivery service providing next business day delivery by 8:30 AM to many cities within LSO's service territory.
- LSO Priority Next Day Standard next day delivery service with next business day delivery by 10:30 AM to most areas, or end of next business day to some rural areas. Approximately 52% less than FedEx and UPS.
- LSO Economy Next Day Economical next day delivery service with next business day delivery by 3:00 PM to most areas, or end of next business day to some rural areas. Approximately 47% less expensive than FedEx and UPS.
- LSO Ground Economical ground shipping service with delivery time of 1 to 3 business days; LSO's most affordable service option. Approximately 16% less for heavier ground packages compared to national carriers.
- LSO E-Commerce Services
- LSO Mexico Services
- LSO Simple
- Saturday Parcel Delivery Service
- Vaping Products Delivery
Quantifiable outcome
- 40% cost savings compared to national carriers
- +7 more outcomes
Companies that use LSO
Customer profileNamed customers10 records
Segments12 records
Ideal customer profiles3 records
LSO technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
LSO partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- ShipStationcoreMajor e-commerce shipping platform integration partner enabling LSO shipping label creation and rate shopping for thousands of LSO customers.
- EasyPostcoreShipping API platform integration partner enabling developers to integrate LSO shipping capabilities into custom applications.
- EstafetacoreMexican shipping carrier partner providing 100% coverage of Mexico through 2-3 business day delivery service. Enables LSO to offer international delivery to any city in Mexico.
- WeDo LogisticscoreAcquired LSO through asset purchase on November 24, 2020. WeDo Logistics is a holding company owned by Ocelot Capital Management, an Austin-based family office. WeDo also owns Scoobeez, a final mile parcel delivery company. Chairman Andrew Townsend stated support for organic and strategic investments enabling leadership to build on success.
Scale indicators13 records
Recent moves8 records
Expansion highlights6 records
LSO competitors and assessment
Company assessmentDirect peers
- Eastern Connection: Eastern Connection is a regional parcel and expedited LTL carrier operating in the Northeastern US. It is comparable to LSO as a time-definite, regional ground and express parcel provider targeting SMB shippers.
- OnTrac: OnTrac is the closest direct US regional parcel competitor following its merger with LaserShip. It offers time-definite parcel delivery in the Western and Eastern US at price points below FedEx/UPS, competing head-to-head with LSO for the same SMB and mid-market shipper base.
- Spee-Dee Delivery Service: Spee-Dee is a Midwest regional parcel carrier offering overnight and same-day services to small and mid-sized businesses. Like LSO, it competes primarily on price and service versus the national duopoly and serves a defined geographic footprint.
- LaserShip (now part of OnTrac): Pre-merger LaserShip was a regional parcel carrier focused on the Eastern US serving e-commerce shippers with one- and two-day ground services at discounted rates—directly comparable to LSO's regional ground/e-commerce model.
Regional players
- Estafeta: Estafeta is LSO's Mexican parcel partner providing cross-border delivery but also a regional CEP carrier in its own right. Comparable as a time-definite parcel provider serving the Mexico/US cross-border corridor that LSO sells to US shippers.
Broad incumbents
- USPS (United States Postal Service): USPS handles the bulk of last-mile e-commerce and lightweight parcel volume in the US via Parcel Select and Priority Mail. It overlaps with LSO on B2C e-commerce delivery, particularly for ground/non-time-definite shipments within LSO's footprint.
- FedEx Ground: FedEx Ground is the primary incumbent against which LSO competes on price for residential and SMB parcel volume. It offers broader geographic reach but at higher price points and lower on-time reliability per third-party data.
- DHL eCommerce: DHL eCommerce is a broader parcel/CEP player offering domestic ground and cross-border services in the US through partnerships. It competes with LSO on e-commerce shipping, particularly for cross-border merchants, while offering a much larger global footprint.
- UPS Ground: UPS Ground is the other national duopoly member LSO directly undercuts on price. Comparable as a day-definite ground parcel service, though LSO positions itself on cost savings and regional reliability rather than global reach.
Emerging players
- Veho: Veho is a tech-enabled regional last-mile parcel network targeting e-commerce shippers with next-day and same-day services in select US metros. It is comparable to LSO's e-commerce-focused ground and B2C offering, though Veho focuses more on urban gig-courier model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
LSO social profiles
Digital presenceLSO financial estimates
Financial estimateRevenue estimate
Valuation estimate
LSO leadership team
Management profileNumber of profiles
Profiles5 records
LSO funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
LSO M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about LSO
What does LSO do?
LSO (Lone Star Overnight) is a regional parcel delivery company providing overnight, time-definite express package delivery and ground shipping services across the Southwest and Central United States, including Texas, Oklahoma, Louisiana, Arkansas, Missouri, Illinois, and Kansas. Core services include LSO Early Overnight (8:30 AM), LSO Priority Next Day (10:30 AM), LSO Economy Next Day (3:00 PM), LSO Ground (1-3 business days), LSO E-commerce Services for online retailers, LSO Mexico Services, and LSO Simple simplified pricing. The company offers up to 40% savings versus FedEx and UPS while maintaining 98%+ on-time reliability.
Is LSO a public or private company?
LSO is a private company. It is classified as corporate owned and is currently operating.
When was LSO founded?
LSO was founded in 1991. It employs 1,001 to 5,000 people.
Where is LSO based?
LSO is headquartered in Plano, United States, in the North America region.
How does LSO make money?
One revenue line is on record: parcel Delivery Services.
Who are LSO's main competitors?
Direct peers on record are Eastern Connection, OnTrac, Spee-Dee Delivery Service and LaserShip (now part of OnTrac). Estafeta is listed as a regional player. Broad incumbents are USPS (United States Postal Service), FedEx Ground, DHL eCommerce and UPS Ground. Veho is listed as an emerging player.
Does LSO have an API?
No public API is recorded for LSO.
What industry is LSO in?
LSO's product category is Regional Parcel & Express Delivery Services. Its primary akta.pro industry code is TLAAABAE, Premium B2B Express & Scheduled Time-Window Delivery, with a secondary code of TLAAACAE, Non-Time-Definite Parcel (Day-Definite). Its NAICS code is 4921 and its SIC code is 4210.