What OnTrac Shipping does

OnTrac Shipping, operating legally as Lasership, Inc. dba OnTrac Final Mile, is a U.S. last-mile e-commerce parcel carrier founded in 1986 and headquartered in Chandler, Arizona. The company operates the largest alternative carrier network in the United States, spanning 35 states and Washington D.C. and reaching approximately 70% of the U.S. population. Its core product portfolio includes OnTrac Ground (the flagship regional ground delivery service), OnTrac Ground Essentials (economy/deferred delivery launched September 2025), and OnTrac Express (a 2-3 day coast-to-coast service launching in early 2026). Supporting products include Custom Logistics Solutions for B2B, healthcare/pharma, and aircraft-on-ground repair work, International Mail services to Canada via Canada Post partnership, and the FasTrac Partner Program for regional service providers and independent drivers.

The underlying technology is a hub-and-spoke delivery network comprising 102+ locations and 18 strategically placed sort centers, supported by 7,000+ independent contractors using their own vehicles. OnTrac layers operational tools on top of this network: Visual Proof of Delivery (VPOD) photo capture, the NotifyMe SMS status program, the Wink virtual chat assistant, the WebOnTrac self-serve portal for label creation and pickup scheduling, and an API for integration with multi-carrier shipping software providers such as ShipStation. The 7-Day-Play program pairs seven-day-a-week delivery with predictive Estimated Delivery Dates (EDDs) to drive retailer conversion and repeat-purchase metrics. OnTrac also operates as a Postal Qualified Wholesaler for USPS.

OnTrac's business model is primarily transactional per-package shipping with volume-based discounts, supplemented by fuel surcharges (indexed weekly to EIA diesel prices), accessorial surcharges (additional handling, large package, residential delivery, signature required, DAS/extended DAS), and weekly recurring scheduled pickup fees. Go-to-market is sales-led for enterprise retailers and direct-to-consumer (DTC) brands via dedicated account managers, complemented by inside sales for mid-market accounts, self-serve via WebOnTrac/API, and channel partnerships through multi-carrier software providers (notably ShipStation) and the ClearJet exclusive launch partnership for Express. Named enterprise customers include Shein, Temu, Lulus, Savage X Fenty, Bodybuilding.com, Nuts.com, Hot Topic, The Real Real, and ButcherBox. The company is privately held with no disclosed funding rounds, institutional investors, or revenue figures.

Name

OnTrac Shipping

Legal name

Lasership, Inc.

Website

https://ontrac.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

OnTrac Shipping is a U.S. last-mile e-commerce parcel carrier operating the largest alternative carrier network, spanning 35 states and D.C. It delivers residential ground, economy, and upcoming coast-to-coast express services to enterprise retailers and DTC brands at 10–35% lower cost than national carriers.

Ownership category

akta.pro rank

Product category

E-commerce Parcel Delivery Services

NAICS

Couriers and Express Delivery Services (4921)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Same-Day / On-Demand Express Courier (TLAAABAG)

akta.pro secondary industries

Premium B2B Express & Scheduled Time-Window Delivery (TLAAABAE), Expedited Cross-Border Ground (USMCA/EU Time-Critical) (TLADANAH)

Keywords

• Last-mile delivery
• E-commerce parcel shipping
• Regional carrier network
• Ground delivery services
• Logistics solutions

Headquarters

HQ city

Chandler

HQ country

United States

HQ region

North America

Offices21 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Supply Chain, Infrastructure, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Residential E-Commerce Parcel Delivery: Last-mile delivery services for residential e-commerce packages, offering same-day, next-day, and standard delivery options. Revenue generated through per-package shipping rates with volume-based discounts available.
2. OnTrac Ground Essentials: Economy/deferred delivery service using OnTrac's 7-day/week coast-to-coast network at lower cost points
3. OnTrac Express (Coming Early 2026): 2-3 day coast-to-coast delivery service operating 7 days per week with competitive rates for packages under 1 pound
4. International Mail Services: Cross-border delivery to Canada and beyond, including USPS postal qualified wholesaler services with discounted rates, lettermail, parcel service, and LTL shipping
5. Custom Logistics Solutions: B2B shipping, healthcare/pharma critical delivery, aircraft-on-ground repair logistics, and unique supply chain solutions
6. FasTrac Partner Program: Partnership program for delivery service providers operating within OnTrac's network

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels5 records

Core offering

OnTrac Shipping is a last-mile e-commerce parcel carrier providing residential ground delivery services through the largest alternative carrier network in the United States, spanning 35 states and Washington, D.C. The company offers same-day, next-day, and deferred delivery options for major retailers and direct-to-consumer brands, operating 7 days a week with up to 30% lower cost and up to 2 days faster transit than legacy national carriers. Its portfolio includes OnTrac Ground, OnTrac Ground Essentials (economy service), OnTrac Express (2-3 day coast-to-coast launching early 2026), Custom Logistics Solutions, and International Mail services.

Product overview

OnTrac Shipping is a last-mile e-commerce parcel carrier operating as the #1 alternative carrier network. The company offers a unified delivery platform comprising core ground delivery services (OnTrac Ground, Ground Essentials, Express), specialized logistics (Custom Logistics, International Mail), and operational tools (WebOnTrac portal, Pickup Scheduling, NotifyMe alerts). The portfolio includes the 7-Day-Play Program for extended delivery windows and the FasTrac Partner Program for contractor engagement. OnTrac differentiates through 7-day/week delivery capability, Visual Proof of Delivery, SMS notifications, and a coast-to-coast network spanning 35 states and Washington D.C. reaching 70% of the U.S. population.

Differentiator

Problem solved

Functional benefit

Brands

• OnTrac Ground Essentials: Cost-effective deferred delivery using OnTrac's 7-day/week coast-to-coast network.
• OnTrac Express
• Custom Logistics
• 7-Day Play

Products and services

• OnTrac Ground Core ground delivery service operating across the largest alternative carrier network in the country, offering up to 2 days faster delivery and 30% cost savings compared to legacy carrier ground services. Targeted at enterprise retailers and DTC brands shipping residential e-commerce parcels across 35 states and Washington, D.C.
• OnTrac Ground Essentials Economy ground delivery service providing cost-effective deferred delivery using OnTrac's 7-day/week coast-to-coast network. Designed for retailers and DTC brands seeking a lower-cost shipping option with extended transit times.
• OnTrac Express 2-3 day coast-to-coast delivery service operating 7 days a week with competitive rates for packages starting under 1 pound. ClearJet is the exclusive launch partner. Targeted at retailers and merchants needing faster coast-to-coast shipping at lower cost than legacy express services.
• 7-Day-Play Program Program enabling retailers to offer 7-day/week carrier services paired with predictive Estimated Delivery Dates (EDDs) to improve sales conversions and repeat purchase rates. Designed for e-commerce brands seeking to differentiate through delivery speed and consistency.
• Custom Logistics Solutions Specialized business-to-business shipping services including healthcare/pharmaceutical critical delivery, international mail handling, and aircraft-on-ground (AOG) repair logistics for unique supply chain requirements. Targeted at healthcare, pharmaceutical, and specialized B2B shippers.
• International Mail Cross-border delivery service from the U.S. to Canada offering Lettermail, Personalized Mail, Neighbourhood Mail, Publication Mail, Parcel Service, and LTL shipping with full tracking and proof of delivery. Operates as a USPS Postal Qualified Wholesaler in partnership with Canada Post, offering discounted international rates.

Quantifiable outcome

• 98%+ on-time service performance
• +4 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core and flagship.

• ShipStationcoreTechnology or Integration · 1 January 2025Strategic partnership to offer OnTrac's faster, coast-to-coast delivery services to ShipStation's merchant base. This integration allows smaller merchants to access OnTrac's delivery network through ShipStation's shipping platform.
• ClearJetflagshipStrategic or Co-development Partner · 1 January 2025ClearJet is the exclusive launch partner for OnTrac Express service ahead of its early 2026 rollout. This partnership supports the 2-3 day coast-to-coast delivery service launch.
• Canada PostcoreStrategic or Co-development PartnerPartnership with Canada Post for international mail and parcel delivery to Canada. OnTrac offers faster, more affordable delivery options through direct line-hauls and Canada Post partnership.
• USPS (United States Postal Service)coreStrategic or Co-development PartnerOnTrac operates as a Postal Qualified Wholesaler, offering discounted USPS rates while handling processing and compliance. Acts as an extension of USPS with daily mail drops into USPS ISC facilities.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Others

• ShipBob: ShipBob is a tech-enabled fulfillment and shipping platform for DTC and mid-market e-commerce brands that aggregates parcel volume and negotiates with carriers. It is a potential channel partner and indirect competitor to OnTrac, complementing rather than replacing carrier services.
• Stord: Stord is a cloud-supply-chain platform offering warehousing, fulfillment, and parcel shipping services to e-commerce brands. It competes with OnTrac's Custom Logistics and cross-border offerings and represents an emerging all-in-one alternative for shippers currently using OnTrac as a point solution.

Direct peers

• Veho: Veho is a tech-enabled alternative residential parcel carrier serving e-commerce shippers with similar cost-and-speed positioning to OnTrac. Both target enterprise retailers and DTC brands seeking a lower-cost, faster alternative to national carriers, and compete directly for the same Shein/Temu-class customer segment.

Broad incumbents

• Amazon Logistics: Amazon's in-house delivery arm builds regional sortation and last-mile capacity that competes directly with OnTrac for the same residential e-commerce volume. Amazon's insourcing push and logistics-as-a-service offerings to third parties represent the largest structural threat to alternative carriers like OnTrac.
• United Parcel Service (UPS): UPS is the dominant U.S. parcel incumbent and OnTrac's primary price/speed benchmark. UPS Ground competes head-to-head with OnTrac's core ground product for the same enterprise shipper RFPs, while UPS SurePost and UPS Ground Saver anchor the discounted tier OnTrac Ground Essentials targets.
• FedEx: FedEx Ground and FedEx Home Delivery are the direct national-ground substitutes for OnTrac's residential e-commerce service. FedEx's network reach and density set the ceiling on OnTrac's national single-carrier opportunity and represent the core competitive alternative shippers benchmark against.
• United States Postal Service (USPS): USPS is both a partner (OnTrac is a Postal Qualified Wholesaler) and a competitor, providing last-mile residential delivery via Parcel Select and Ground Advantage. USPS sets the floor on U.S. residential shipping rates that OnTrac's Ground Essentials economy tier competes with.
• DHL eCommerce: DHL eCommerce offers U.S. domestic ground parcel services alongside its international parcel network. It competes with OnTrac for cross-border e-commerce volume into Canada and Mexico and for U.S. domestic e-commerce shippers seeking an alternative to the Big-3.

Emerging players

• Gopuff: Gopuff operates a vertically integrated instant-needs delivery network with its own driver fleet and micro-fulfillment centers. While primarily instant delivery, its logistics infrastructure and shipper relationships overlap with OnTrac's ambition to own differentiated last-mile capacity.
• Roadie (a UPS company): Roadie operates a crowdsourced same-day delivery network across all 50 states, now backed by UPS. It competes with OnTrac for time-sensitive, same-day, and last-mile residential volume, particularly for shippers needing coverage beyond OnTrac's 35-state footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@OnTracShipping
• Facebookfacebook.com/OnTracShipping
• LinkedInlinkedin.com/company/ontrac-shipping
• Xx.com/ontrac_shipping

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OnTrac Shipping