Taptap Send
Taptap Send is a London-headquartered, mobile-first international remittance platform that enables immigrants and diaspora communities to send low-cost money transfers from seven originating markets to recipients in over 70 countries across Africa, Asia, the Caribbean, and Latin America, operating under multi-jurisdictional regulatory licenses.
- Company typePrivate
- Founded2019
- HeadquartersLondon, United Kingdom
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Taptap Send does
Taptap Send is a mobile-first international remittance platform founded in 2018 and headquartered in London, built to serve immigrant and diaspora communities sending money home from originating markets in the United States, Canada, the United Kingdom, the UAE, Australia, New Zealand, and the European Economic Area to recipients in over 70 countries across Africa, Asia, the Caribbean, and Latin America. The core product is a self-serve iOS/Android application that supports bank deposits, mobile money wallets (including Vodafone Cash in Egypt), and cash pickup as recipient payout methods, with country-specific payment authentication integrations (Plaid in the UK, Bancontact in Belgium, iDEAL in the Netherlands, Sofort in Germany, Lean in the UAE) and a Visa processing relationship. Adjacent products include a UK/EEA prepaid card and a Digital Content Services line for airtime and voucher purchases.
The platform is regulated across seven major jurisdictions (UK FCA under EMR 2011, National Bank of Belgium, FinCEN and 50 US state money transmitter licenses, FINTRAC and Revenu Québec in Canada, DFSA in the UAE, AFSL in Australia, and FSP registration in New Zealand), operated through seven wholly-owned local subsidiaries under a US Delaware parent (Taptap Send, Inc.). The proprietary technology stack is operational and integration-heavy rather than AI-driven, leveraging Mixpanel for event analytics, OneSignal for push communications, Zendesk for multilingual support, AppsFlyer for attribution, and country-specific banking rails for fund collection.
Revenue is generated on a transactional basis from foreign exchange margins on currency conversion and from transfer service fees, with pay-as-you-go pricing that varies by corridor, amount, and payment method. Distribution is entirely digital and product-led: acquisition runs through app store optimization, Meta paid social, SEO-optimized corridor landing pages (e.g., /send-money-to/ghana), and a customer referral program, with Trustpilot serving as social proof. Key strategic partnerships with VPBank (Vietnam), RCBC (Philippines), and Vodafone Egypt anchor the recipient-side distribution, and the company has raised $80 million in total funding, most notably a $65 million Series B led by Spark Capital in December 2021.
Taptap Send firmographics
Firmographics- Name
- Taptap Send
- Legal name
- Taptap Send, Inc.
- Website
- https://taptapsend.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Taptap Send is a London-headquartered, mobile-first international remittance platform that enables immigrants and diaspora communities to send low-cost money transfers from seven originating markets to recipients in over 70 countries across Africa, Asia, the Caribbean, and Latin America, operating under multi-jurisdictional regulatory licenses.
- Ownership category
- akta.pro rank
Taptap Send industry classification
Industry- Product category
- International Remittance
- NAICS
- Commercial Banking (522110), Depository Credit Intermediation (5221)
- SIC
- Finance Services (6199), Functions Related To Depository Banking, Nec (6099)
- akta.pro primary industry
- Consumer P2P International Remittances (FSAGAKAA)
- akta.pro secondary industries
- Remittances & Retail FX (Consumer Cross-Border) (FSABAAAK), Cross-Border Card-Based Transfers & Multi-Currency Cards (FSAGAKAE)
Keywords
Where Taptap Send is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices5 records
Markets served
Taptap Send business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Technology or R&D, Operations, Personnel, Marketing or Sales, Others
Revenue model
- Foreign Exchange Margins: Revenue generated through the difference between the exchange rate at which Taptap Send purchases foreign currency and the rate offered to customers. This represents a core revenue stream for cross-border money transfer services.
- Transfer Service Fees: Fees charged to senders for processing international money transfers. Fees may vary based on destination country, transfer amount, and payment method used. The company emphasizes competitive pricing with low fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard transfer service with competitive exchange rates and low fees |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Taptap Send product offering
Product offeringCore offering
Taptap Send operates a mobile-first international remittance platform that enables immigrants and migrant workers to send money from originating markets (US, Canada, UK, UAE, Australia, New Zealand, and the European Economic Area) to recipients in over 70 countries across Africa, Asia, the Caribbean, and Latin America. Recipients can receive funds via bank deposits, mobile money wallets (including Vodafone Cash), or cash pickups at partner locations, with competitive exchange rates and zero receiving fees in select corridors.
Product overview
Taptap Send is a leading international money transfer platform operating as a single unified product with multiple delivery mechanisms. The core offering is the Taptap Send mobile app, which enables customers to send remittances from seven originating regions (US, Canada, UK, UAE, Australia, New Zealand, and EEA) to recipients in over 70 countries across Africa, Asia, the Caribbean, and Latin America. The platform offers two main service categories: Payment Services (Transfers) for international money remittances via bank deposits, mobile money, and cash pickups, and Digital Content Services for purchasing and sending airtime or online vouchers. A prepaid card product is also available in the UK and EEA markets.
Differentiator
Problem solved
Functional benefit
Products and services
- Taptap Send Mobile App A mobile application enabling international money transfers from the United States, Canada, UK, UAE, Australia, New Zealand, and European Economic Area to recipients in over 70 countries in Africa, Asia, the Caribbean, and Latin America. Users can send money via bank deposits, mobile money, and cash pickups with competitive exchange rates.
- Payment Services (International Money Transfers) International remittance service enabling users to send money to recipients via selected service providers in destination countries. Supports various payment methods including debit cards and bank transfers.
- Digital Content Services Service allowing users to purchase and send digital content (such as airtime or online vouchers) to recipients in destination countries. This is distinct from money transmission services.
- Taptap Send Prepaid Card Prepaid card product available in the UK and European Economic Area, involving card manufacturing, personalisation and fulfilment services.
Quantifiable outcome
- Funding of $80 million raised since 2019
- +2 more outcomes
Companies that use Taptap Send
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles1 record
Taptap Send technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature3 records
Taptap Send partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and flagship.
- VPBank (Vietnam Prosperity Bank)coreStrategic partnership to expand inbound remittance services to Vietnam, enabling VPBank's 30 million customers to receive international transfers quickly, conveniently and free of charge. Features automated 24/7 transaction processing and zero receiving fees. VPBank aims to capture Vietnam's estimated $18 billion in remittance inflows in 2025.
- Vodafone EgyptflagshipStrategic partnership enabling instant international money transfers from over 30 countries directly to Vodafone Cash wallets in Egypt. Vodafone Cash holds approximately 55% of Egypt's mobile wallet market share. Transfers incur no additional fees. Targets Egyptian diaspora in UK, EU, USA, UAE, Canada, and Australia.
- RCBC (Rizal Commercial Banking Corporation)coreRCBC partnered with Taptap Send to expand digital remittance services for overseas Filipinos across US, UK, and Middle East. Partnership aims to add approximately 500,000 new clients to RCBC's remittance system by opening new sending corridors. Aligns with growth of digital channels, which account for 75% of remittances to the Philippines.
Scale indicators4 records
Recent moves8 records
Expansion highlights5 records
Taptap Send competitors and assessment
Company assessmentDirect peers
- WorldRemit: Direct peer in mobile-first international remittances. WorldRemit (now part of Zepz alongside Sendwave) targets diaspora senders with a digital-first model, mobile money payouts, and bank deposit options across 130+ receiving countries. Closely comparable on product, customer base, and corridor strategy.
- Remitly: Direct peer in consumer P2P remittances. Remitly is a mobile-first cross-border remittance platform serving immigrant communities across the US, UK, Canada, and other originating markets, sending to 100+ receiving countries. Listed on NASDAQ (RELY) with similar target customer (diaspora) and comparable value proposition on speed and low fees.
- Sendwave: Direct peer focused on African and Asian remittance corridors. Sendwave (owned by Zepz alongside WorldRemit) is a mobile app for sending money to Africa and Asia with a comparable low-fee, mobile-first value proposition and similar target customer (diaspora workers). Closely comparable on geographic focus and product positioning.
- Wise (TransferWise): Direct peer in cross-border money transfers. Wise is a London-headquartered fintech offering multi-currency accounts and low-cost international transfers to consumers and businesses. Listed on LSE (WISE) with a broader product scope including multi-currency wallets but overlapping directly on cross-border P2P transfer use cases Taptap Send serves.
Emerging players
- LemFi: Emerging player targeting diaspora remittances, particularly Nigerian, Ghanaian, and other African diaspora communities. LemFi offers a mobile-first app for sending money to mobile wallets and bank accounts with a similar low-fee value proposition. Comparable focus on Africa-corridor remittances and diaspora customer segments.
- Revolut: Emerging player in cross-border payments and multi-currency accounts. Revolut offers international transfers, multi-currency wallets, and remittance services as part of a broader consumer fintech super-app. Overlaps with Taptap Send on cross-border transfer use cases but addresses a broader audience including non-diaspora senders.
Broad incumbents
- Western Union: Broad incumbent in the global remittance industry. Western Union operates the largest agent network worldwide for cross-border money transfers, listed on NYSE (WU). While its core model is retail-agent-based versus Taptap Send's mobile-first approach, it competes directly for the same customer remittance flows across overlapping corridors.
- MoneyGram: Broad incumbent in cross-border P2P payments. MoneyGram (NASDAQ: MGI) operates a global money transfer network with digital and retail channels across 200+ countries and territories. Competes with Taptap Send on consumer remittances but also serves B2B payments; its larger scale and brand are counterbalanced by a heavier retail footprint.
- Xoom (PayPal): Broad incumbent in digital remittances, owned by PayPal. Xoom offers international money transfers to 160+ countries via app and web, serving diaspora communities with bank deposit, cash pickup, and mobile wallet payouts. Direct overlap on product, customer, and corridors; backed by PayPal's brand and balance sheet.
Others
- dLocal: Adjacent player in emerging market cross-border payments infrastructure. dLocal (NASDAQ: DLO) provides payment processing for global merchants seeking to accept payments in emerging markets (Africa, Asia, Latin America). Adjacent rather than direct: serves merchants rather than consumers, but operates in the same emerging market payment corridors Taptap Send connects to.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Taptap Send social profiles
Digital presenceTaptap Send compliance and trust
Trust signalCompliance12 records
Taptap Send financial estimates
Financial estimateRevenue estimate
Valuation estimate
Taptap Send leadership team
Management profileNumber of profiles
Profiles1 record
Taptap Send subsidiaries and ownership
Company hierarchySubsidiaries7 records
Taptap Send funding detail
Funding detailFunding overview
Funding rounds4 records
Investors18 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Taptap Send M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Taptap Send
What does Taptap Send do?
Taptap Send operates a mobile-first international remittance platform that enables immigrants and migrant workers to send money from originating markets (US, Canada, UK, UAE, Australia, New Zealand, and the European Economic Area) to recipients in over 70 countries across Africa, Asia, the Caribbean, and Latin America. Recipients can receive funds via bank deposits, mobile money wallets (including Vodafone Cash), or cash pickups at partner locations, with competitive exchange rates and zero receiving fees in select corridors.
Is Taptap Send a public or private company?
Taptap Send is a private company. It is classified as venture growth investor backed and is currently operating.
When was Taptap Send founded?
Taptap Send was founded in 2019. It employs 101 to 250 people.
Where is Taptap Send based?
Taptap Send is headquartered in London, United Kingdom, in the Europe region.
How does Taptap Send make money?
Two revenue lines are on record. Foreign Exchange Margins are the primary driver. The others are transfer Service Fees.
Who are Taptap Send's main competitors?
Direct peers on record are WorldRemit, Remitly, Sendwave and Wise (TransferWise). Emerging players are LemFi and Revolut. Broad incumbents are Western Union, MoneyGram and Xoom (PayPal). dLocal is listed as an others.
Does Taptap Send have an API?
No public API is recorded for Taptap Send.
What industry is Taptap Send in?
Taptap Send's product category is International Remittance. Its primary akta.pro industry code is FSAGAKAA, Consumer P2P International Remittances, with a secondary code of FSABAAAK, Remittances & Retail FX (Consumer Cross-Border). Its NAICS code is 522110 and its SIC code is 6199.