What Xoom does

Xoom is a digital cross-border remittance platform owned by PayPal Holdings Inc. and operated as 'Xoom, a PayPal Service.' Founded in 2001 and acquired by PayPal in 2015 for approximately $890 million, Xoom enables consumer-to-consumer international money transfers to approximately 160 countries, supported in 17+ languages through web and mobile applications (iOS and Android). The service is offered under PayPal contracting entities in five jurisdictions: PayPal, Inc. in the United States, PayPal UK Ltd (FCA-regulated) in the United Kingdom, PayPal (Europe) S.à r.l. et Cie, S.C.A. in the EEA, PayPal Canada Co. in Canada, and PayPal Australia Pty Limited (AFSL 304962) in Australia.

The core product is 'Send Money,' which routes transfers to recipients via bank accounts, debit cards, mobile wallets, UPI (India), PIX (Brazil), and cash pickup/delivery. Two adjacent product lines—'Reload Phones' (prepaid mobile top-ups sold through carrier partners such as DT One) and 'Bill Pay' (utility and other payments routed to third-party service companies)—round out the service portfolio. Technical features include real-time fee and exchange-rate display, 24/7 fraud monitoring, data encryption, and (as of April 2026) funding of transfers using PayPal USD (PYUSD) stablecoin at zero transaction fees, leveraging the PayPal Cryptocurrency Hub as the on-ramp.

Revenue is generated transactionally: per-transaction fees that vary by corridor, payment method, and payout currency, plus foreign-exchange margin on cross-currency transfers. Distribution is digital-first via xoom.com and mobile apps, with onboarding simplified by PayPal credential sign-in. The primary customer segment is individual diaspora senders in the US, UK, Canada, and Australia, with active corridor focus on US→Mexico and US→South Asia. Marketing channels include paid app-install acquisition, the PayPal ecosystem, multilingual content, and event sponsorships (e.g., the 2026 Texas Super Kings Major League Cricket partnership targeting South Asian fans).

Name

Xoom

Legal name

Xoom, a PayPal Service

Website

https://xoom.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

Xoom is a PayPal-owned digital remittance platform that enables individual consumers in the US, UK, Canada, Australia, and the EEA to send money internationally to approximately 160 countries via bank deposit, mobile wallet, UPI, PIX, or cash pickup, with adjacent mobile reload and bill pay services.

Ownership category

akta.pro rank

Product category

Digital Remittance

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)

akta.pro primary industry

Crypto Remittance & Cross-Border Money Transfer Providers (FSADAIAD)

akta.pro secondary industries

Cross-Border Payments & FX (multi-currency wallets, DCC, remittance) (THALAHAE), Cross-Border & FX Payments Platforms (BPAMAFAK), International / Multi-Currency Wallets (FSAMAEAL)

Keywords

• Cross-border remittance
• Digital money transfer
• International bill payment
• Mobile phone reload
• Online remittance services

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Technology or R&D, Operations, Personnel, Marketing or Sales, Others

Revenue model

1. Transaction Fees: Xoom charges transaction fees that vary by transaction type, destination country, payment method, transaction amount, payout currency, and reload carrier. Fees are disclosed upfront before transaction authorization.
2. Foreign Currency Exchange Margin: Xoom generates revenue from the difference between the exchange rate at which it buys foreign currency and the rate provided to customers. This applies when payment is made in one currency and payout is in another currency.
3. Mobile Reload Services: Revenue from purchasing pre-paid mobile telephone plan credits from third-party carriers, with fees varying by carrier and destination.
4. Bill Payment Services: Revenue from processing bill payments for beneficiaries through third-party service companies.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Xoom is a PayPal-owned digital remittance platform that enables individual consumers to send money internationally to approximately 160 countries through bank deposits, debit cards, mobile wallets, UPI, PIX, and cash pickup or delivery. The service also supports prepaid mobile phone reloads via partner DT One and utility bill payments processed through third-party service companies. U.S. users can fund transfers using PayPal balance, bank accounts, cards, or PayPal USD (PYUSD) stablecoin with no transaction fees for PYUSD funding.

Product overview

Xoom is a digital remittance platform owned by PayPal that offers three core services: Send Money (international money transfers to bank accounts, debit cards, mobile wallets, UPI, PIX, and cash pickup), Reload Phones (prepaid mobile credits via DT One), and Bill Pay (utility payments). The platform operates as a consumer-facing web and mobile application, leveraging PayPal's infrastructure for authentication and payment processing. Users can fund transfers using PayPal balance, bank accounts, cards, or cryptocurrency (PYUSD).

Differentiator

Problem solved

Functional benefit

Products and services

• Send Money

Quantifiable outcome

• Customer satisfaction score improved from 1.9 to 4.7 (most dramatic improvement among 18 money transfer companies)
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

One partnership is on record.

• Texas Super KingsflagshipGTM or Marketing Partner · 7 May 2026Xoom announced as Official Remittance Sponsor and Leading Headgear Sponsor for Texas Super Kings 2026 Major League Cricket season, marking the first remittance brand partnership with the franchise. Includes comprehensive entitlements: headgear branding, fan activations, in-stadium experiences, and tailored content throughout the season. Collaboration targets South Asian community—a key audience for both cricket viewership and cross-border remittance services—aligning Xoom's mission of connecting families across borders.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Western Union: Incumbent global money transfer leader with the largest agent network worldwide. Overlaps with Xoom in consumer remittance and cash pickup, but operates with a broader, more legacy retail-and-digital model and serves as the established alternative to fintech remittance players.
• MoneyGram: Global money transfer and payments company with a large agent network and growing digital channel. Directly competes with Xoom in cross-border consumer remittance, with overlap in bank deposit, mobile wallet, and cash pickup payouts.
• PayPal (Xoom parent): PayPal's broader payments platform offers Xoom-like international transfer functionality (PayPal send-to-account, crypto send) within its main app. As Xoom's parent, it is both the strategic enabler and an internal competitive overlap, especially for cross-border P2P and PYUSD-funded transfers.

Emerging players

• DLocal: Cross-border payments platform focused on emerging markets, enabling merchants to pay out in local payment methods. Adjacent to Xoom's remit in cross-border emerging-market payout infrastructure, with overlap in LATAM and APAC corridors.
• Revolut: UK-based digital banking and payments super-app that offers international transfers, multi-currency accounts, and remittance features. Overlaps with Xoom in cross-border transfers and digital wallets, particularly for younger and European senders.
• Sendwave (Zepz): Mobile-first remittance app focused on corridors in Africa and Asia, owned by Zepz alongside WorldRemit. Comparable to Xoom in mobile-only diaspora customer experience and corridor focus on emerging markets.
• Félix Pago: Digital remittance company focused on the Mexico-U.S. corridor via WhatsApp-based chat experience. Directly comparable to Xoom's Mexico-U.S. product, illustrating the corridor-specific emerging competition Xoom faces.

Direct peers

• Remitly: U.S.-based digital remittance company serving immigrants sending money to Latin America, Asia, and Africa. Directly comparable to Xoom in target customer (diaspora), product (digital cross-border transfers), and key corridors (Mexico-U.S., USA-India, Philippines).
• WorldRemit: Digital-first cross-border remittance company (now part of Zepz, alongside Sendwave) serving diaspora communities globally. Comparable to Xoom in target customer, mobile-first product experience, and multi-rail payout model across emerging and developed markets.
• Wise (formerly TransferWise): UK-headquartered digital cross-border payments platform serving both consumers and businesses. Competes directly with Xoom in international transfers, advertising near-mid-market FX rates and transparent fees. Comparable in product breadth and corridor coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/xoom
• Facebookfacebook.com/info
• LinkedInlinkedin.com/company/xoom-corporation

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds8 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xoom