Dina
Dina is a Chicago-based healthcare technology company offering an AI-powered care coordination and in-home provider network management platform for PACE programs, Special Needs Plans, and Medicare Advantage health plans. Acquired by Integrated Home Care Services in May 2026, the platform covers provider credentialing, service coordination, and performance management across 20+ states.
- Company typePrivate
- Founded2014
- HeadquartersChicago, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Dina does
Dina (Dina Care, Inc., formerly PreparedHealth) is a Chicago-based healthcare technology company that provides an AI-powered care coordination and in-home provider network management platform. Founded in 2014 by Ashish V. Shah, the company built a cloud-native platform with SMART on FHIR and HL7 interoperability, HITRUST r2 certification, and HIPAA compliance, targeting health plans operating PACE programs, Special Needs Plans (C-SNP, D-SNP, I-SNP), and Medicare Advantage plans. The platform manages the full lifecycle of in-home service delivery — provider identification, contracting, credentialing, service coordination, visit documentation, reconciliation, payments, and performance optimization — across a credentialed network of home care and home health agencies in 20+ states.
Dina's commercial model combines enterprise SaaS subscriptions (quote-based, primarily annual contracts priced on plan membership and lines of business) with transaction-related network fulfillment revenue, monetized primarily on the health plan buyer side while offering the technology free to contracted provider agencies as a channel incentive. Its stated Agentic AI automates provider matching, availability confirmation, and visit documentation workflows. Named customers include SCAN Health Plan, Alignment Health Plan, Jefferson Health, Northwestern Medicine, BAYADA Home Health Care, Genesis HealthCare, BrightStar Care, FirstLight Home Care, Holy Redeemer Health System, Inspira LIFE, and Tango, with reported outcomes including 4:1 ROI for Medicare Advantage plans, 400% productivity gains for coordination teams, and substantial reductions in readmissions at health system partners.
The company raised approximately $11 million across seed, Series B, and 2024 Regulation D rounds, led by First Analysis with participation from Osage Venture Partners, SCAN Group, and Chicago Ventures. On May 20, 2026, Integrated Home Care Services acquired Dina, combining IHCS's decades of home care benefit management expertise with Dina's AI-powered orchestration; founder Ashish V. Shah joined the combined entity as Chief Product & Technology Officer. The combined organization now serves health plans and risk-bearing organizations across Managed Medicaid, Medicare Advantage, Commercial, ACA Marketplace, and Special Needs Plans.
Dina firmographics
Firmographics- Name
- Dina
- Legal name
- Dina Care, Inc.
- Website
- https://dinacare.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Acquired
- Headcount range
- 51–100 employees
- Short description
- Dina is a Chicago-based healthcare technology company offering an AI-powered care coordination and in-home provider network management platform for PACE programs, Special Needs Plans, and Medicare Advantage health plans. Acquired by Integrated Home Care Services in May 2026, the platform covers provider credentialing, service coordination, and performance management across 20+ states.
- Ownership category
- akta.pro rank
Dina industry classification
Industry- Product category
- Healthcare Care Coordination Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Services for the Elderly and Persons with Disabilities (62412), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Home Health Care Services (8082)
- akta.pro primary industry
- SNP Model of Care (MOC) & Care Management Programs (HLAEAGAE)
- akta.pro secondary industries
- SNP Utilization Management & Transitions of Care (HLAEAGAJ), D-SNP Care Management (Medical) (HLAEAFAC), Institutional Special Needs Plans (I-SNP) (HLAEAGAB)
Keywords
Where Dina is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Dina business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Platform/Subscription Fees: SaaS platform fees charged to health plans and PACE programs for access to care coordination and network management capabilities. Pricing based on membership or transaction volume.
- Network Fulfillment Services: Revenue generated from coordinating and fulfilling in-home care services through contracted provider networks, including personal care, home health, and other home-based services
- Value-Based Care Coordination: Supporting health plans in achieving ROI through improved care coordination, reduced administrative costs, and better health outcomes for complex populations
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Health Plan Pricing |
| Freemium | Pay-as-you-go | Provider Network Platform Access |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels7 records
Dina product offering
Product offeringCore offering
Dina provides an AI-powered care coordination and in-home benefit network management SaaS platform that connects health plans, PACE programs, and SNPs with a national network of credentialed home care provider agencies. The platform manages the full lifecycle of in-home service delivery, including provider identification, contracting, credentialing, service coordination, visit documentation, reconciliation, and performance management. It serves Medicare Advantage, Special Needs Plans, PACE programs, and home care provider agencies across more than 20 U.S. states.
Product overview
Dina is a care-at-home technology platform offering a unified product portfolio centered on Home & Caregiver Benefit Network Management. The core platform enables end-to-end in-home service coordination through Agentic AI and specialized modules for Special Needs Plans (SNPs), PACE programs, and Medicare Advantage plans. The platform covers provider identification, contracting, credentialing, service coordination, visit documentation, reconciliation, payments, and performance management. Dina also provides a free technology platform for contracted provider networks and integrates with EMRs and case management systems via SMART on FHIR and HL7 protocols. The combined entity (post-IHCS acquisition) serves health plans and risk-bearing organizations across Managed Medicaid, Medicare Advantage, Commercial, ACA Marketplace, and Special Needs Plans, supporting millions of members in more than 20 states.
Differentiator
Problem solved
Functional benefit
Products and services
- Home & Caregiver Benefit Network Management Platform End-to-end network management platform that accelerates access to personal care services and in-home care for SNPs, PACE, and complex Medicare/Medicaid populations. Covers provider identification, contracting, credentialing, fulfillment, service coordination, and performance optimization, powered by Agentic AI.
- Personal Care Network Management for Special Needs Plans End-to-end in-home network management solution for C-SNPs, D-SNPs, and I-SNPs that improves access to care, reduces medical loss ratio (MLR), and significantly reduces administrative spend through accelerated access to care and provider performance management.
- PACE Program Services Platform Turnkey platform for PACE programs to manage in-home networks, ensure CMS compliance, and deliver seamless participant experiences. Supports credentialing, contracting, SLA enforcement, and real-time service coordination for over 80,000 PACE participants across 130+ programs.
- Medicare Advantage In-Home Services Platform Platform delivering 4:1 ROI on average for Medicare Advantage plans through vendor network management, accelerated access to care, and STARs improvement via transitions of care coordination.
- Provider Network Platform Technology platform for personal care agencies and providers to manage referrals, track performance, and access credentialing. Offered at no cost to network partners when their region goes live.
- Care Coordination Software Software platform for care coordinators to quickly identify the right providers for member needs, confirm availability, and initiate services. Includes compliance reporting, performance transparency, and integration capabilities via SMART on FHIR and HL7.
Quantifiable outcome
- 4:1 ROI on average for Medicare Advantage plans
- +6 more outcomes
Companies that use Dina
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles5 records
Dina technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability3 records
Feature5 records
Dina partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and major.
- Integrated Home Care ServicescoreIHCS acquired Dina in May 2026 to create a comprehensive in-home benefit management platform. The combination pairs IHCS's decades of home care benefit management expertise with Dina's AI-enabled care coordination platform. Dina founder Ashish V. Shah joined IHCS as Chief Product & Technology Officer.
- Jefferson HealthmajorHealth system using Dina's care coordination platform for post-acute transitions and bed availability management. Partnership includes 'manages by exception' workflow and PAC bed availability tool.
- Northwestern MedicinemajorHealth system case study customer using Dina's platform at three hospitals. Achieved reduced readmissions and $1 million net swing in bundled reimbursements through improved care transitions.
- Genesis HealthCaremajorPost-acute care provider using Dina's coordination platform. Partnership resulted in readmissions cut in half and improved transitions to home care.
- BAYADA Home Health CaremajorNational home health provider using Dina's real-time care coordination. Partnership achieved 75% reduction in readmissions through digital care transition tools.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Dina competitors and assessment
Company assessmentBroad incumbents
- Author by Health Catalyst: Author (formerly Health Catalyst) provides population health and care management analytics with provider and payer-facing workflows. Adjacent to Dina's care coordination and performance management capabilities, with overlap on SNP and value-based care use cases.
- Netsmart Technologies: Netsmart provides care coordination, EHR, and population health platforms serving health plans, PACE programs, SNPs, and post-acute providers. Comparable to Dina in the PACE and SNP care coordination space but as a much larger established vendor.
- WellSky: WellSky (formerly Mediware) is a large incumbent offering post-acute, home health, and personal care software including WellSky Personal Care (ex-ClearCare). Competes with Dina in personal care network management and broader care coordination across home and community settings.
- CareCentrix: CareCentrix (acquired by Walgreens Boots Alliance) manages home-based care benefits for MA, Medicaid, and commercial plans. Comparable to Dina as a home care benefit management partner to health plans, particularly around transitions of care and post-acute coordination.
- HealthEdge: HealthEdge offers a payer technology platform including care management, utilization, and member engagement modules for MA, Medicaid, and ACA plans. Comparable to Dina in serving payer care coordination needs but as a broader enterprise platform vendor.
Direct peers
- Altruista Health: Altruista Health (acquired by Centene) provides care management technology for Medicaid, MA, and SNPs with utilization management, care coordination, and population health modules. Directly competes with Dina for health-plan care management contracts in government-sponsored programs.
- ThoroughCare: ThoroughCare provides a care coordination platform with deep penetration in PACE programs and value-based care providers. Closely comparable to Dina's PACE-focused product line and chronic care management workflows.
- VirtualHealth: VirtualHealth offers the HELIOS care management platform purpose-built for SNPs, D-SNPs, MA, and Medicaid plans. Directly comparable to Dina in serving health-plan care coordination needs with similar target customers (C-SNP, D-SNP, I-SNP) and value-based workflows.
Market position
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Dina social profiles
Digital presenceDina compliance and trust
Trust signalCompliance2 records
Dina financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dina leadership team
Management profileNumber of profiles
Profiles2 records
Dina funding detail
Funding detailFunding overview
Funding rounds4 records
Investors7 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dina M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dina
What does Dina do?
Dina provides an AI-powered care coordination and in-home benefit network management SaaS platform that connects health plans, PACE programs, and SNPs with a national network of credentialed home care provider agencies. The platform manages the full lifecycle of in-home service delivery, including provider identification, contracting, credentialing, service coordination, visit documentation, reconciliation, and performance management. It serves Medicare Advantage, Special Needs Plans, PACE programs, and home care provider agencies across more than 20 U.S. states.
Is Dina a public or private company?
Dina is a private company. It is classified as corporate owned and is currently acquired.
When was Dina founded?
Dina was founded in 2014. It employs 51 to 100 people.
Where is Dina based?
Dina is headquartered in Chicago, United States, in the North America region.
How does Dina make money?
Three revenue lines are on record. Platform/Subscription Fees are the primary driver. The others are network Fulfillment Services and value-Based Care Coordination.
Who are Dina's main competitors?
Broad incumbents on record are Author by Health Catalyst, Netsmart Technologies, WellSky, CareCentrix and HealthEdge. Direct peers are Altruista Health, ThoroughCare and VirtualHealth.
Does Dina have an API?
No public API is recorded for Dina.
What industry is Dina in?
Dina's product category is Healthcare Care Coordination Software. Its primary akta.pro industry code is HLAEAGAE, SNP Model of Care (MOC) & Care Management Programs, with a secondary code of HLAEAGAJ, SNP Utilization Management & Transitions of Care. Its NAICS code is 51821 and its SIC code is 7370.