Encore Capital Group
Encore Capital Group is an international specialty finance company that purchases and services distressed consumer debt portfolios from banks, credit unions, and utility providers, operating across the U.S. (via Midland Credit Management) and the U.K./Europe (via Cabot Credit Management) with $1.77B in FY2025 revenue.
- Company typePublic
- Founded1999
- HeadquartersSan Diego, United States
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What Encore Capital Group does
Encore Capital Group, founded in 1999 and headquartered in San Diego, is an international specialty finance company (NASDAQ: ECPG) that purchases and services portfolios of distressed consumer receivables from major banks, credit unions, and utility providers across eight countries. The company operates through two principal platforms — Midland Credit Management (MCM) in the United States and Cabot Credit Management in the United Kingdom and continental Europe — supported by additional subsidiaries including Atlantic Credit & Finance, Asset Acceptance, Midland Funding, and the legal services arm Mortimer Clarke Solicitors. As of FY2025, Encore reported $1.77B in revenue, $2.6B in global collections (up 20% YoY), and $257M in net income with EPS of $10.91.
Encore generates revenue by acquiring non-performing loan portfolios at material discounts to face value and then collecting on those portfolios through its own servicing operations and third-party channels. The pricing of each portfolio is negotiated bilaterally with institutional sellers based on portfolio characteristics and expected recovery rates, and the company also earns third-party collection fees on serviced portfolios. Encore's GTM is sales-led B2B, with dedicated business development teams at MCM ([email protected]) and Cabot sourcing portfolios from financial institutions. Distribution is direct to enterprise buyers of distressed debt; consumers are reached only as obligors on purchased portfolios.
The company's collection platform is built on data analytics, machine learning, and cloud-based infrastructure used for portfolio valuation, segmentation, and recovery optimization. Management attributes record 2025 collections and Q1 2026 earnings beats (EPS $3.91 vs. estimates) to effective deployment of new technologies. Encore consolidated six security and monitoring tools into the CrowdStrike Falcon platform in 2025, enabling unified compliance reporting across its U.S., U.K., Spain, and France operations. The capital structure is debt-funded: in May 2026 Encore priced $750M of 6.625% senior secured notes due 2032 and €325M of senior secured floating rate notes due 2033, retiring higher-coupon paper (including $500M of 9.250% notes) to reduce interest expense.
Encore Capital Group firmographics
Firmographics- Name
- Encore Capital Group
- Legal name
- Encore Capital Group, Inc.
- Website
- https://encorecapital.com
- Company type
- Public
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Encore Capital Group is an international specialty finance company that purchases and services distressed consumer debt portfolios from banks, credit unions, and utility providers, operating across the U.S. (via Midland Credit Management) and the U.K./Europe (via Cabot Credit Management) with $1.77B in FY2025 revenue.
- Ownership category
- akta.pro rank
Encore Capital Group industry classification
Industry- Product category
- Debt Purchasing and Collection Services
- NAICS
- Other Financial Investment Activities (5239)
- SIC
- Miscellaneous Business Credit Institution (6159)
- akta.pro primary industry
- Debt Buying & Portfolio Acquisition (Charged-Off Receivables) (FSAKAJAC)
- akta.pro secondary industry
- Debt Buying / Portfolio Acquisition & Recovery (Debt Purchasers) (BPAAAEAG)
Keywords
Where Encore Capital Group is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Offices9 records
Markets served
Encore Capital Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Debt Portfolio Purchasing: Encore purchases distressed consumer debt portfolios from banks, credit unions, and utility providers at discounts, then collects on these portfolios to generate revenue. The company purchases or services portfolios of receivables, generating returns through successful collection efforts.
- Debt Collection Services: Third-party debt collection services for creditors, including collections on purchased portfolios and servicing of receivables for major financial institutions.
- Portfolio Collections: The company generates revenue through collections on owned portfolios, with 2025 collections reaching a record $2.6 billion globally. Collections grew 20% year-over-year in 2025.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Encore Capital Group product offering
Product offeringCore offering
Encore Capital Group is a global specialty finance company that purchases or services portfolios of distressed consumer receivables from major banks, credit unions, and utility providers. Through its U.S. subsidiary Midland Credit Management (MCM) and European subsidiary Cabot Credit Management, the company acquires charged-off and non-performing consumer debt portfolios at discounts and recovers funds through collections, generating returns while offering consumers pathways to resolve outstanding debt.
Product overview
Encore Capital Group is a global specialty finance company operating as a unified platform with multiple subsidiaries and brands. The core offering consists of purchasing and servicing portfolios of receivables (distressed consumer debt) from major banks, credit unions, and utility providers. The company operates through two primary platforms: Midland Credit Management (MCM), its U.S.-based debt collection and recovery subsidiary, and Cabot Credit Management, its European subsidiary serving the U.K. and continental Europe. Supporting subsidiaries include Midland Funding LLC, Atlantic Credit & Finance (acquired to expand fresh account collections), and Asset Acceptance LLC. The company leverages technology and data analytics to support its collections strategy while maintaining customer service and regulatory compliance at the core of its operations.
Differentiator
Problem solved
Functional benefit
Products and services
- Distressed Consumer Debt Portfolio Purchasing
Quantifiable outcome
- Global collections of $2.6 billion in 2025, up 20% year-over-year
- +5 more outcomes
Companies that use Encore Capital Group
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
Encore Capital Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
Encore Capital Group partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core, flagship and minor.
- CrowdStrikecoreEncore Capital Group consolidated six security tools into the CrowdStrike Falcon platform under CISO Konrad Fellmann's direction. The implementation replaced separate EDR, MDR, and SIEM solutions with a unified single-console approach, reducing search times from 20-30 minutes to seconds and enabling automated compliance reporting across U.S., U.K., Spain, and France operations.
- Junior Achievement USAflagshipEncore Capital Group established a partnership with Junior Achievement USA, the nation's largest organization dedicated to giving young people knowledge and skills for economic success. The partnership expanded to include Junior Achievement in Spain, Costa Rica, and U.K. through JA Worldwide member Young Enterprise. The collaboration includes financial and employee volunteer support for financial education programs.
- Jump$tart Coalition for Personal Financial LiteracycoreEncore Capital Group became a national partner of Jump$tart Coalition, an organization dedicated to educating and preparing U.S. youth for lifelong financial success through financial literacy education. The company has supported the nonprofit since 2014.
- Habitat for HumanitycoreEncore Capital Group partnered with Habitat for Humanity for its 7th Annual Global Volunteer Day, with 500 volunteers working 2,500 volunteer hours in 10 global locations to support housing initiatives.
- Cabot Financial - British Heart Foundation PartnershipminorCabot Financial selected the British Heart Foundation as its corporate charity partner for 2019 to help increase awareness of heart and circulatory disease, raise funds for research, and train colleagues in CPR.
- Demelza and Chestnut Tree House HospicesminorCabot Financial raised £122,633 for two children's hospices in 2018, with £94,212 donated to Demelza in Kent and £28,421 to Chestnut Tree House in Sussex.
- Wescot Credit ServicescoreEncore Capital Group's subsidiary Cabot Credit Management acquired Wescot Credit Services Limited, a leading U.K. contingency debt collection and business process outsourcing (BPO) services company, strengthening Encore's leadership in the U.K. market.
Scale indicators19 records
Recent moves8 records
Expansion highlights6 records
Encore Capital Group competitors and assessment
Company assessmentDirect peers
- PRA Group: PRA Group is one of the largest U.S.-based purchasers of defaulted consumer receivables, with growing European operations through PRA Europe. Direct competitor to Encore's MCM (U.S.) and Cabot (Europe) businesses in the same charged-off receivables market.
- Intrum: Intrum is a leading European credit management and debt purchasing company operating across the Nordics and broader EU. Direct competitor to Encore's Cabot Credit Management in the European NPL and outsourced collections space.
- Hoist Finance: Hoist Finance is a Stockholm-listed specialist in non-performing loan (NPL) portfolio acquisitions across Europe. Direct peer in buying and servicing distressed consumer debt at scale across multiple European geographies.
- Arrow Global: Arrow Global is a London-headquartered specialist in European NPL portfolio acquisitions and credit management services. Direct competitor to Cabot in U.K. and continental Europe for charged-off consumer and SME receivables.
- EOS Group: EOS Group is a Germany-headquartered international debt collection and receivables purchasing group operating across more than 20 countries. Direct peer in debt purchasing and B2B collection services, particularly overlapping with Cabot's continental European footprint.
- B2Holding: B2Holding is a Norway-based specialist debt solutions and NPL purchasing company with operations across Europe. Direct competitor to Encore in the European NPL/charged-off receivables market with similar portfolio acquisition strategy.
- Performant Financial: Performant Financial is a U.S.-listed provider of technology-enabled recovery and analytics services for defaulted consumer debt. Direct U.S. peer with overlap in technology-driven collection methods and outsourced recovery services for banks and credit unions.
- Lowell Group: Lowell Group is a leading European credit management services company with significant U.K. and Nordic presence, focused on NPL purchasing and consumer-facing collections. Direct competitor to Encore's Cabot business in U.K. and EU markets.
Regional players
- Credit Corp Group: Credit Corp Group is an ASX-listed Australian debt purchaser that bought Encore's Baycorp subsidiary in 2019. Regional peer operating in Australia with similar NPL purchasing and collections model; not a direct U.S./EU competitor.
- Kruk: Kruk is a Warsaw-listed Polish leader in debt management and NPL portfolio purchases across Central and Eastern Europe (Romania, Czech Republic, Slovakia, Italy). Regional peer with overlapping purchasing and collections model across continental Europe.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Encore Capital Group social profiles
Digital presenceEncore Capital Group compliance and trust
Trust signalCompliance2 records
Encore Capital Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Encore Capital Group leadership team
Management profileNumber of profiles
Profiles16 records
Encore Capital Group subsidiaries and ownership
Company hierarchySubsidiaries6 records
Encore Capital Group funding detail
Funding detailFunding overview
Funding rounds4 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Encore Capital Group M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Encore Capital Group
What does Encore Capital Group do?
Encore Capital Group is a global specialty finance company that purchases or services portfolios of distressed consumer receivables from major banks, credit unions, and utility providers. Through its U.S. subsidiary Midland Credit Management (MCM) and European subsidiary Cabot Credit Management, the company acquires charged-off and non-performing consumer debt portfolios at discounts and recovers funds through collections, generating returns while offering consumers pathways to resolve outstanding debt.
Is Encore Capital Group a public or private company?
Encore Capital Group is a public company. It is classified as public and is currently operating.
When was Encore Capital Group founded?
Encore Capital Group was founded in 1999. It employs 5,001 to 10,000 people.
Where is Encore Capital Group based?
Encore Capital Group is headquartered in San Diego, United States, in the North America region.
How does Encore Capital Group make money?
Three revenue lines are on record. Debt Portfolio Purchasing is the primary driver. The others are debt Collection Services and portfolio Collections.
Who are Encore Capital Group's main competitors?
Direct peers on record are PRA Group, Intrum, Hoist Finance, Arrow Global, EOS Group, B2Holding, Performant Financial and Lowell Group. Regional players are Credit Corp Group and Kruk.
Does Encore Capital Group have an API?
No public API is recorded for Encore Capital Group.
What industry is Encore Capital Group in?
Encore Capital Group's product category is Debt Purchasing and Collection Services. Its primary akta.pro industry code is FSAKAJAC, Debt Buying & Portfolio Acquisition (Charged-Off Receivables), with a secondary code of BPAAAEAG, Debt Buying / Portfolio Acquisition & Recovery (Debt Purchasers). Its NAICS code is 5239 and its SIC code is 6159.