Kiip
Kiip is a free, HIPAA-compliant case management platform for US community-based organizations, providing two-sided workspaces for staff and clients with document storage, referrals, and case notes, powered by the Findhelp network since June 2024.
- Company typePrivate
- Founded2021
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Kiip firmographics
Firmographics- Name
- Kiip
- Legal name
- Kiip, PBC
- Website
- https://kiipco.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Kiip is a free, HIPAA-compliant case management platform for US community-based organizations, providing two-sided workspaces for staff and clients with document storage, referrals, and case notes, powered by the Findhelp network since June 2024.
- Ownership category
- akta.pro rank
Kiip industry classification
Industry- Product category
- Social Services Case Management Software
- akta.pro primary industry
- Student Information Systems (SIS) & Longitudinal Data Systems (SLDS) (EDADAIAA)
Keywords
Where Kiip is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Markets served
Kiip business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Free Case Management Platform: Kiip is completely free for community-based organizations and individuals. Currently pre-revenue as a free tool backed by parent company Findhelp. May introduce paid add-on features in the future as platform evolves.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free for all users - community programs and clients |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels7 records
Kiip product offering
Product offeringCore offering
Kiip is a free, HIPAA-compliant case management SaaS platform that enables community-based organizations to centrally manage clients, documents, case notes, and referrals. It operates as a two-sided system in which staff manage client cases while individual clients receive their own secure accounts with lifetime document storage, with all referral capabilities powered by the Findhelp network.
Product overview
Kiip is a single, unified free case management platform — not a modular platform-plus-add-ons architecture. It is purpose-built for community-based organizations and operates as a two-sided system: staff use Kiip to manage clients, documents, case notes, and referrals, while individual clients receive free lifetime accounts with their own secure document storage and the ability to collaborate with multiple providers. All program listings and referral capabilities are powered by the Findhelp network, making Findhelp integration a core component of the product rather than a separate module. No standalone paid add-ons, separate product tiers, or distinct sub-brands exist — Kiip is one product with a single free offering for both organizations and individuals.
Differentiator
Problem solved
Functional benefit
Products and services
- Kiip (Core Platform) Kiip is a free, HIPAA-compliant, two-sided case management platform for community-based organizations and their clients. It centralizes client management, documents, case notes, forms/intake, referrals (via the Findhelp network), secure chat, reporting, and AI-assisted document tagging. Staff manage cases in Client Rooms while clients receive free lifetime accounts for secure document storage and selective sharing with providers.
Quantifiable outcome
- Reduced C-section rates from 36.1% to 18% in Louisiana through doula care program using Kiip
- +1 more outcomes
Companies that use Kiip
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
Kiip technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature5 records
Kiip partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- FindhelpcoreKiip was acquired by Findhelp in June 2024. Kiip operates as a fully standalone solution but is powered by the Findhelp network. This means all program listings and referral capabilities are driven by Findhelp's network. Both Kiip and Findhelp programs can find, view, and send referrals to each other through the same network.
Scale indicators1 record
Recent moves6 records
Expansion highlights6 records
Kiip competitors and assessment
Company assessmentEmerging players
- CharityEngine: All-in-one nonprofit CRM and case management platform with built-in donor management, program tracking, and client engagement. Competes with Kiip at the SMB end of the nonprofit software market.
Direct peers
- Unite Us: Closed-loop referral and care coordination platform connecting health and social service providers. Overlaps with Kiip's referral and outcome-tracking functionality and serves similar cross-sector community-based organization customers.
- Eccovia (ClientTrack): ClientTrack is a case management platform purpose-built for health and human services organizations, including housing, behavioral health, and social services. It competes with Kiip in the same regulated, HIPAA-adjacent verticals.
- CharityTracker: Free / low-cost case management and care coordination software widely used by churches, food pantries, and community nonprofits. Competes with Kiip on the affordability and ease-of-use axes for small community organizations.
- CaseWorthy: Configurable case management platform used by health and human services agencies for client tracking, intake, and reporting. Competes with Kiip in serving community action agencies and social service providers.
- Bonterra (Social Solutions Apricot): Bonterra's Apricot product is one of the most widely deployed case management platforms for nonprofits and community-based organizations. It directly competes with Kiip for the same customer base of social service providers managing client data, intake, and outcomes.
Broad incumbents
- WellSky: WellSky (formerly Kinnser) provides software for human services, post-acute care, and behavioral health, including case management and outcomes tracking. It serves similar regulated provider segments but as part of a much wider healthcare IT portfolio.
- Netsmart Technologies: Netsmart offers EHR and case management software for behavioral health, social services, and post-acute care organizations. It competes with Kiip in serving community mental health and human services providers, but as a much larger, clinically-focused incumbent.
- Salesforce Nonprofit Cloud: Salesforce's nonprofit vertical offers program management, case management, and CRM capabilities as part of a much broader enterprise platform. It is the dominant incumbent in the space, competing with Kiip for larger nonprofit customers that need ecosystem breadth.
Others
- Findhelp (Aunt Bertha): Kiip's parent company and the operator of the largest social care referral network in the US. Not a direct competitor but the source of Kiip's referral network effects; the relationship is symbiotic rather than competitive.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights6 records
Customer concentration
Kiip social profiles
Digital presenceKiip compliance and trust
Trust signalCompliance2 records
Kiip financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kiip leadership team
Management profileNumber of profiles
Profiles3 records
Kiip funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kiip M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kiip
What does Kiip do?
Kiip is a free, HIPAA-compliant case management SaaS platform that enables community-based organizations to centrally manage clients, documents, case notes, and referrals. It operates as a two-sided system in which staff manage client cases while individual clients receive their own secure accounts with lifetime document storage, with all referral capabilities powered by the Findhelp network.
Is Kiip a public or private company?
Kiip is a private company. It is classified as corporate owned and is currently operating.
When was Kiip founded?
Kiip was founded in 2021. It employs 11 to 50 people.
Where is Kiip based?
Kiip is headquartered in New York, United States, in the North America region.
How does Kiip make money?
One revenue line is on record: free Case Management Platform.
Who are Kiip's main competitors?
CharityEngine is listed as an emerging player. Direct peers are Unite Us, Eccovia (ClientTrack), CharityTracker, CaseWorthy and Bonterra (Social Solutions Apricot). Broad incumbents are WellSky, Netsmart Technologies and Salesforce Nonprofit Cloud. Findhelp (Aunt Bertha) is listed as an others.
Does Kiip have an API?
No public API is recorded for Kiip.
What industry is Kiip in?
Kiip's product category is Social Services Case Management Software. Its primary akta.pro industry code is EDADAIAA, Student Information Systems (SIS) & Longitudinal Data Systems (SLDS).