Unite Us
Cloud-based care coordination platform connecting government agencies, healthcare providers, health plans, and community-based organizations through closed-loop referrals, predictive analytics, and payments infrastructure serving Medicaid and social care programs across more than 13 US states.
- Company typePrivate
- Founded2013
- HeadquartersNew York, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What Unite Us does
Unite Us, founded in 2013 by military veterans Dan Brillman and Taylor Justice and headquartered in New York, operates a cloud-based care coordination platform designed to connect healthcare providers, government agencies, health plans, and community-based organizations (CBOs) into a single coordinated network for delivering health and social services. The platform is built around a closed-loop referral system that enables secure electronic social care referrals, SDOH screening, outcome tracking, and real-time communication between partner organizations, supported by an interoperability layer using HL7 FHIR and SMART on FHIR protocols with native integrations into Epic, Oracle, MEDITECH, Salesforce, athenahealth, and other EHR and case management systems. Proprietary AI-driven components include the Self Sufficiency Score (a 10-factor predictive model for individual stability), Population Insights (predictive intelligence for at-risk populations), and an AI-driven community resource data infrastructure launched in 2025. The company also offers payments modules (Grant Tracking & Billing, Revenue Cycle Management) that have facilitated over $250 million in community reimbursements with a sub-2% claims denial rate.
Unite Us generates revenue through SaaS platform subscriptions sold via enterprise field sales to government agencies (federal, state, local), health systems, and health plans, supplemented by professional/managed services for implementation, transaction fees on community reimbursements processed through the platform, and add-on analytics subscriptions. CBOs access the platform at no cost (freemium model), which builds network density that anchors enterprise contracts. The company sells through direct field sales, EHR channel partnerships (Epic Showroom, MEDITECH, Oracle), implementation partner Deloitte, AWS Marketplace, and self-serve CBO onboarding. Customers include state Medicaid programs (New York 1115 waiver serving ~75% of state Medicaid members, Missouri ToRCH, Ohio), large health systems (WakeMed, Ballad Health, Virtua, McLeod, Bayhealth, Presbyterian, Queen's, Citizens Memorial), and health plans (Presbyterian Health Plan, Community Care Plan, Fortuna Health) across at least 13 states.
The company employs 501-1,000 people, reported $107.9M ARR in 2024, and carries a $1.6B valuation as of November 2025. Leadership transitioned in October-November 2025 with co-founder Taylor Justice becoming CEO, Sean Burke joining as President, and Dale Sanders as Chief Product and Technology Officer. Strategic priorities include positioning for the CMS Rural Health Transformation Program through the CHRA coalition with Lumeris, Teladoc, Nuna, Deloitte, and Instacart, expanding state-level Medicaid waiver deployments, and embedding deeper AI-driven predictive capabilities across the platform.
Unite Us firmographics
Firmographics- Name
- Unite Us
- Legal name
- Unite Us
- Website
- https://uniteus.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Cloud-based care coordination platform connecting government agencies, healthcare providers, health plans, and community-based organizations through closed-loop referrals, predictive analytics, and payments infrastructure serving Medicaid and social care programs across more than 13 US states.
- Ownership category
- akta.pro rank
Unite Us industry classification
Industry- Product category
- Social Care Coordination Software
- NAICS
- Software Publishers (5132), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
- akta.pro secondary industries
- Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD), HIE Platforms & Network Services (Community/Regional/National) (HLACABAB), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
Keywords
Where Unite Us is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Markets served
Unite Us business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Platform Subscription: The core Unite Us platform is sold as a subscription to government agencies, healthcare providers, health plans, and community-based organizations. Pricing is typically per-seat or organization-level licensing, with the platform serving as the system of record for care coordination, referrals, and outcomes tracking.
- Professional Services and Managed Services: Unite Us offers managed services and care coordination professional services to support platform implementation, onboarding, and ongoing operations. These services support organizations that need assistance deploying and managing the platform.
- Community Reimbursements and Payments: The platform facilitates payments and reimbursements to community-based organizations for services delivered, with Unite Us taking a transaction or administrative fee. Over $250M in community reimbursements have been processed through the platform.
- Analytics and Insights Products: Predictive analytics and insights products (Population Insights, Insights Growth) are offered as add-on capabilities to the core platform, providing additional value to government, payer, and provider customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Community-Based Organizations (CBOs): Free platform access |
| Subscription | Annual | Enterprise Government, Health Systems, and Health Plans: Custom subscription pricing |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
Unite Us product offering
Product offeringCore offering
Unite Us sells a cloud-based care coordination software platform that enables healthcare providers, health plans, government agencies, and community-based organizations to identify social needs, send and track closed-loop referrals, coordinate services, and process payments. The platform combines a Closed-Loop Referral System, an AI-driven community resource data infrastructure, the proprietary Self Sufficiency Score, and standards-based interoperability (HL7 FHIR / SMART on FHIR) with leading EHR systems.
Product overview
Unite Us offers an end-to-end platform for coordinating whole-person care across healthcare, government, and community-based organizations. The platform consists of a core suite of interconnected products: Predictive Analytics (Social Care Data) and the Self Sufficiency Score for insights and predictive scoring; the Closed-Loop Referral System for care coordination; Interoperability for standards-based connectivity; and the Resource Directory for social care resource management. Additional payment modules include Grant Tracking & Billing and Revenue Cycle Management for CBO reimbursements. Professional Services (Managed Services and Care Coordination Services) support implementation and ongoing operations. The platform integrates with major EHR systems (Epic, Oracle, MEDITECH), enables real-time data exchange via SMART on FHIR and APIs, and supports whole-person care delivery through coordinated referrals, screenings, and outcomes tracking.
Differentiator
Problem solved
Functional benefit
Products and services
- Predictive Analytics (Social Care Data) Transforms person-level and market data into predictive intelligence for understanding immediate social needs and long-term self-sufficiency potential. Includes Population Insights and Insights Growth modules for government agencies, payers, and community partners.
- Self Sufficiency Score Proprietary, data-driven benchmark that helps governments, payers, and community partners target resources, measure progress, and build long-term resilience by scoring individuals across 10 predictive factors of stability.
- Closed-Loop Referral System Secure electronic social care referral platform enabling users to send and receive referrals within a trusted network, conduct SDOH screenings, and view comprehensive care journey data with service-specific outcomes tracking.
- Interoperability Standards-based interoperability layer supporting SMART on FHIR, HL7 protocols, and flexible APIs that connect EHR and case management systems (Epic, Oracle, MEDITECH, Salesforce, athenahealth, etc.) to the Unite Us platform for real-time data exchange.
- Resource Directory Comprehensive directory of social care resources enabling users to find and share trusted community resources, with automated list generation, multi-language support, and filtering by location, service type, and eligibility.
- Grant Tracking & Billing Payment functionality module that tracks and manages grant-funded programs and billing processes for community-based organization reimbursements.
- Revenue Cycle Management Module that streamlines the revenue cycle and automates payments to community-based organizations, simplifying reimbursements, tracking outcomes, and supporting the shift to value-based care.
- Managed Services Dedicated professional services that help organizations launch and grow coordinated care programs on the Unite Us platform, including onboarding, implementation, and ongoing optimization.
- Care Coordination Services Professional care coordination support services that help organizations streamline service delivery and improve community health outcomes through the Unite Us platform.
Quantifiable outcome
- 96% closed-loop referral completion rate
- +14 more outcomes
Companies that use Unite Us
Customer profileNamed customers16 records
Segments4 records
Ideal customer profiles4 records
Unite Us technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability6 records
Feature9 records
Unite Us partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core, minor and flagship.
- Ready ComputingcoreStrategic partnership to strengthen service provider coordination and standardized data exchange across New York State's health and community care system. Anchored in New York's 1115 Medicaid waiver, the largest program of its kind in the country. Combines Unite Us' closed-loop referral and payments capabilities with Ready Computing's interoperability expertise.
- WakeMed Health & HospitalscoreDeepened collaboration to expand WakeMed's Your Whole Health initiative, which addresses social drivers of health alongside clinical care. WakeMed leverages Unite Us technology tools including Public Resource Directory, Screening Ingestion with automated resource recommendations, and Unite Us Navigator for closed-loop referrals, embedded within WakeMed's Epic EHR system.
- Oregon Health Leadership CouncilcoreLaunched Connect Oregon Public Resource Directory to improve access to community-based services across Oregon. Allows individuals and professionals to access and share trusted resources in multiple languages and formats.
- 211infocorePartnership with Oregon Health Leadership Council and Unite Us to launch Connect Oregon Public Resource Directory, supporting broader community outreach and care coordination across Oregon.
- Ride HealthminorPartnership to improve access to transportation services for New Yorkers by integrating Ride Health's transportation coordination with Unite Us' care coordination network for New York.
- Española Pathways ShelterminorPartnership to strengthen rural housing access by connecting Española Pathways Shelter residents with coordinated care services through the Unite Us network.
- InstacartminorInstacart joined the Collaborative for Healthy Rural America (CHRA) alongside Unite Us and other founding members. Instacart integrates its food delivery capabilities into coordinated care models alongside CHRA members to expand access to nutritious food in rural communities.
- Fortuna HealthminorPartnership to support Medicaid members through connected engagement and verification, combining Fortuna Health's member engagement capabilities with Unite Us' care coordination platform.
- LumerisflagshipLumeris and Unite Us co-founded the Collaborative for Healthy Rural America (CHRA), a coalition to help states accelerate CMS Rural Health Transformation Programs. The coalition delivers an AI-enabled interoperable operating platform (Primary Care as a Service/PCaaS) to address critical gaps in rural healthcare access. The initiative responds to a projected shortfall of over 87,000 primary care physicians and nearly 190 rural hospital closures since 2005.
- Teladoc HealthflagshipPart of the Collaborative for Healthy Rural America (CHRA) coalition alongside Lumeris, Nuna, Deloitte, and Unite Us, to support state leaders in accelerating the CMS Rural Health Transformation Program through AI-driven technology platforms.
- NunaflagshipPart of the CHRA coalition, contributing to the AI-enabled interoperable operating platform for rural health transformation, alongside Lumeris, Teladoc Health, Deloitte, and Unite Us.
- Deloitte ConsultingflagshipPart of the CHRA coalition alongside Teladoc Health, Nuna, Lumeris, and Unite Us, to help states accelerate rural health transformation efforts. Deloitte also has a separate strategic collaboration with Unite Us for community care coordination implementations.
- Washington State Department of CorrectionscorePartnership to launch a statewide resource network for reentry support and recidivism reduction, connecting justice-involved individuals with community services.
- DeloittecoreForged strategic collaboration to strengthen community care coordination to drive better outcomes. Deloitte leverages Unite Us technology in its consulting engagements with government agencies and health systems to implement coordinated care programs.
- Nomi HealthminorPartnership to accelerate and streamline payments for community-based organizations serving Medicaid managed care organizations. Combines Nomi Health's payment infrastructure with Unite Us' referral and care coordination platform.
- Ballad HealthcoreBallad Health reduces ED visits by nearly 25% and saves $68.80 PMPM through the Appalachian Highlands Care Network powered by Unite Us. The partnership is a national model for other health systems addressing rural healthcare challenges.
- Summit County (Ohio)coreSummit County uses Unite Us through its NEXT program to streamline operations, enhance collaboration, and deliver measurable outcomes, projecting $21M ROI for Ohio taxpayers.
- MEDITECHcorePartnership with MEDITECH and Citizens Memorial Hospital to enable organizations to advance community care. Unite Us integrates with MEDITECH Expanse through FHIR-based interoperability, allowing providers to screen for social needs and send referrals directly within their EHR workflow.
- OneOhio Recovery FoundationminorOneOhio Recovery Foundation awarded a grant to Unite Us to combat Ohio's opioid crisis and expand recovery services in Montgomery County through a statewide care coordination network.
- EpiccoreEpic integration allows WakeMed and other health systems to embed Unite Us' closed-loop referral and resource directory capabilities directly within their Epic EHR. Epic also offers Unite Us Atlas integration through its Epic Showroom for community resource directory access.
- Virtua HealthcorePartnership to address patients' health-related social needs, improving care coordination for Virtua Health's patient population in New Jersey.
- New York State 1115 Medicaid Waiver NetworksflagshipMajority of New York social care networks leverage Unite Us to align with 1115 Medicaid waiver goals, serving nearly 75% of state Medicaid members. This represents the largest and most ambitious Medicaid waiver program in the country.
Scale indicators21 records
Recent moves6 records
Expansion highlights6 records
Unite Us competitors and assessment
Company assessmentDirect peers
- Findhelp (formerly Aunt Bertha): Findhelp operates one of the largest national social care networks with closed-loop referral and resource directory capabilities, directly competing with Unite Us across government, health system, and payer customers in the same SDOH/referral coordination category.
- Healthify: Healthify provides closed-loop referral platforms, SDOH screening, and care coordination for health plans and providers, with very similar buyer personas, integration patterns, and use cases to Unite Us's core offering.
- Collective Medical (PointClickCare): Collective Medical, now part of PointClickCare, offers real-time care coordination notifications and networks that overlap with Unite Us's closed-loop referral use cases, particularly for hospitals, health systems, and post-acute care settings.
- Bamboo Health: Bamboo Health delivers care coordination, behavioral health, and SUD treatment referral networks with payer and provider customers, competing in adjacent care coordination workflows with overlapping technology approaches to Unite Us.
Emerging players
- Socially Determined: Socially Determined provides SDOH analytics and risk stratification for health plans and providers, overlapping with Unite Us's Population Insights and Self Sufficiency Score products but focusing more narrowly on analytics rather than end-to-end referrals.
Broad incumbents
- WellSky: WellSky is a larger healthcare and human services technology platform with social care coordination capabilities, addressing similar provider, payer, and community organization customers but as part of a broader portfolio spanning post-acute and behavioral health.
- Arcadia: Arcadia is a population health management and analytics platform that serves health systems and payers with overlapping data infrastructure and value-based care use cases, though it does not focus on community-based referrals.
- Health Catalyst: Health Catalyst is a broader healthcare data and analytics platform serving health systems and payers with population health and value-based care workflows that intersect with Unite Us's analytics and care coordination offerings.
Market position
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Unite Us social profiles
Digital presenceUnite Us compliance and trust
Trust signalCompliance2 records
Unite Us financial estimates
Financial estimateRevenue estimate
Valuation estimate
Unite Us leadership team
Management profileNumber of profiles
Profiles1 record
Unite Us funding detail
Funding detailFunding overview
Funding rounds7 records
Investors19 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Unite Us M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Unite Us
What does Unite Us do?
Unite Us sells a cloud-based care coordination software platform that enables healthcare providers, health plans, government agencies, and community-based organizations to identify social needs, send and track closed-loop referrals, coordinate services, and process payments. The platform combines a Closed-Loop Referral System, an AI-driven community resource data infrastructure, the proprietary Self Sufficiency Score, and standards-based interoperability (HL7 FHIR / SMART on FHIR) with leading EHR systems.
Is Unite Us a public or private company?
Unite Us is a private company. It is classified as venture growth investor backed and is currently operating.
When was Unite Us founded?
Unite Us was founded in 2013. It employs 501 to 1,000 people.
Where is Unite Us based?
Unite Us is headquartered in New York, United States, in the North America region.
How does Unite Us make money?
Four revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are professional Services and Managed Services, community Reimbursements and Payments and analytics and Insights Products.
Who are Unite Us's main competitors?
Direct peers on record are Findhelp (formerly Aunt Bertha), Healthify, Collective Medical (PointClickCare) and Bamboo Health. Socially Determined is listed as an emerging player. Broad incumbents are WellSky, Arcadia and Health Catalyst.
Does Unite Us have an API?
Yes. Unite Us offers flexible APIs for interoperability that enable systems to exchange information securely and efficiently. The APIs support SMART on FHIR and other HL7 protocols, allowing organizations to connect data seamlessly, access Unite Us workflows within existing systems, and design solutions aligned with national data standards. APIs enable seamless connectivity between EHRs, care management platforms, community systems, and government workflows. Developer documentation is at uniteus.com/report/fhir-integration.
What industry is Unite Us in?
Unite Us's product category is Social Care Coordination Software. Its primary akta.pro industry code is HLALABAH, Care Navigation, Referral & Digital Front Door Platforms, with a secondary code of HLACAHAD, Care Management & Coordination Platforms (case/disease management workflows). Its NAICS code is 5132 and its SIC code is 7370.