Jemena
Jemena is an Australian regulated energy infrastructure company that owns and operates electricity distribution, gas distribution, and gas transmission assets serving over 1.8 million customers across Victoria, New South Wales, and Queensland.
- Company typePrivate
- Founded1920
- HeadquartersMount Waverley, Australia
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Jemena does
Jemena is an Australian regulated energy infrastructure company that owns and operates electricity distribution, gas distribution, and gas transmission assets serving over 1.8 million customers across Victoria, New South Wales, and Queensland. Its core operations are Jemena Electricity Network (JEN), which serves 370,000-380,000 homes and businesses in north and western Melbourne and manages more than 78,500 streetlights; Jemena Gas Networks, which provides natural gas distribution in NSW; and the Eastern Gas Pipeline (EGP), which transports gas into Victoria. The broader Jemena Group also includes Zinfra, a wholly-owned asset service delivery subsidiary providing engineering, project management, construction, operations and maintenance services. Jemena is a subsidiary of SGSP (Australia) Assets Pty Ltd, jointly owned by State Grid International Development Australia Investment Company Limited (China) and Singapore Power International Pte Ltd, and the group manages more than $11.5 billion in utility infrastructure while employing more than 2,800 people.
Jemena's revenue model is grounded in regulated utility tariffs approved by the Australian Energy Regulator (AER), with electricity distribution pricing governed by the recently approved 2026-31 Electricity Pricing and Services Plan. Additional revenue streams include new connection fees, metering services, and solar PV connection charges for Victorian electricity customers. The company is pursuing energy transition initiatives including biomethane projects (notably the Griffith Biohub, announced February 2026 in partnership with Optimal Renewable Gas/Daigas Group, targeting ~460TJ/yr of biomethane from organic waste) and the completed 500kW Power to Gas electrolyser demonstration in western Sydney (September 2023), positioning its gas infrastructure for hydrogen and biomethane injection. Jemena's go-to-market is direct-to-consumer distribution through owned infrastructure networks, complemented by self-service customer portals (My Portal and Distribution Portal), dedicated phone support lines, and community engagement programs targeting CALD customers (Voices for Power) and vulnerable bill-payers (Uniting Energy Assist).
Customer segments are dominated by residential households and small-to-medium businesses across three Australian states, with no disclosed enterprise anchor dependencies. Technology integrations are primarily operational rather than data-driven — Genetec Security Centre across ~50 critical infrastructure sites, and integrations with the Look Up and Live app and Before You Dig Australia for network safety. The Group's strategic posture combines a stable regulated core franchise with active renewable gas and distributed energy buildout, supported by government co-funding (ARENA, NSW low-carbon manufacturing grant) and international partnerships (Daigas, Osaka Gas Australia).
Jemena firmographics
Firmographics- Name
- Jemena
- Legal name
- Jemena Pty Ltd
- Website
- https://jemena.com.au
- Company type
- Private
- Founded year
- 1920
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Jemena is an Australian regulated energy infrastructure company that owns and operates electricity distribution, gas distribution, and gas transmission assets serving over 1.8 million customers across Victoria, New South Wales, and Queensland.
- Ownership category
- akta.pro rank
Jemena industry classification
Industry- Product category
- Utility Energy Distribution
- NAICS
- Electric Power Generation, Transmission and Distribution (2211), Electric Power Transmission, Control, and Distribution (22112), Natural Gas Distribution (2212)
- SIC
- Natural Gas Transmisison & Distribution (4923), Electric Services (4911), Natural Gas Transmission (4922)
- akta.pro primary industry
- Investor-Owned Electric Distribution Utilities (IOUs) (EUADABAA)
- akta.pro secondary industry
- Electrical Systems O&M (Substations, Transformers, Switchgear, Protection & Controls) (EUAMAGAH)
Keywords
Where Jemena is headquartered
LocationHeadquarters
- HQ city
- Mount Waverley
- HQ country
- Australia
- HQ region
- Oceania
Offices5 records
Markets served
Jemena business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain
Revenue model
- Electricity Distribution: Regulated electricity distribution services to approximately 370,000-380,000 homes and businesses in north and western Melbourne, Victoria. Manages over 78,500 streetlights. Revenue derived from regulated tariffs approved by the AER (Australian Energy Regulator).
- Gas Distribution: Natural gas distribution to households and businesses in NSW through Jemena Gas Networks. Includes the Eastern Gas Pipeline (EGP) transporting gas into Victoria. Revenue from regulated distribution tariffs.
- Connection and Metering Services: New connections, meter management, solar PV connections, and associated services for electricity customers in Victoria.
- Biomethane/Renewable Gas: Operating biomethane projects and collaborating on biohubs to process organic waste into biomethane for injection into existing gas infrastructure, supporting renewable energy transition.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Regulated electricity distribution tariffs |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Jemena product offering
Product offeringCore offering
Jemena owns and operates regulated electricity and gas distribution infrastructure across the east coast of Australia, delivering essential energy services to more than 1.8 million households and businesses. Its core operations include Jemena Electricity Network in north and western Melbourne, Jemena Gas Networks in New South Wales, and the Eastern Gas Pipeline. The group also operates Zinfra, an asset service delivery subsidiary, and is investing in future energy initiatives such as biomethane, hydrogen, community batteries, and EV grid trials.
Product overview
Jemena is an Australian energy infrastructure company managing $11.5-$12.4 billion in assets and delivering essential gas and electricity services to over 1.8 million families and businesses. The company's core operations include Jemena Electricity Network (JEN) serving Melbourne's north and west, Jemena Gas Networks in NSW, and the Eastern Gas Pipeline. Key product offerings include traditional distribution infrastructure (electricity poles and wires, gas pipelines), digital customer portals (My Portal and Distribution Portal for connections and usage tracking), and emerging energy technologies including Community Batteries for solar storage, an EV Grid Trial for managed electric vehicle charging, and Power to Gas Demonstration projects for hydrogen production. The Group also includes Zinfra, an asset service delivery subsidiary providing engineering and construction services.
Differentiator
Problem solved
Functional benefit
Brands
- Jemena Gas Networks: Gas distribution network operations in New South Wales
- Jemena Electricity Networks
- Zinfra
Products and services
- Jemena Electricity Network (JEN) Regulated electricity distribution network serving over 370,000-380,000 homes and businesses in north and western Melbourne, Victoria. Services include maintaining and developing the distribution network, managing over 78,500 streetlights, and supporting new connections, metering and energy efficiency programs.
- Jemena Gas Networks Gas distribution network in New South Wales providing natural gas connections and distribution services for households and businesses.
- Eastern Gas Pipeline (EGP)
Quantifiable outcome
- Delivers essential energy to more than 1.8 million families and businesses
- +2 more outcomes
Companies that use Jemena
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Jemena technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature2 records
Jemena partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Optimal Renewable Gas (ORG)coreORG, a subsidiary of Daigas Group, is collaborating with Jemena Gas Networks to develop the Griffith Biohub which will process up to 100,000 tonnes of organic waste to produce approximately 460TJ/yr of biomethane. ORG plans to have 10 large-scale biohubs under development by 2030 producing up to 10PJ of biomethane per year.
- Baiada PoultryminorCollaborating with Jemena Gas Networks and ORG on the Griffith Biohub project, providing agricultural waste from the Riverina region for biomethane production.
- Osaka Gas AustraliaminorCollaborating with Jemena Gas Networks and ORG on the Griffith Biohub project for renewable gas production.
- GeneteccoreGenetec provided Security Centre platform deployed across nearly 50 Jemena critical infrastructure sites nationwide, including over 300 cameras, intercoms, ALPR devices, and perimeter detection technologies supporting remote monitoring and operational efficiency.
- Endeavour EnergyminorJoint initiative with Jemena and Sydney Community Forum on Voices for Power 'Train the Trainer' Project - a first-of-its-kind energy literacy program for culturally and linguistically diverse (CALD) customers across Greater Sydney.
- Sydney Community ForumminorJoint initiative with Jemena and Endeavour Energy on Voices for Power 'Train the Trainer' Project for CALD energy literacy.
- Uniting Vic.TasminorPartnership on Uniting Energy Assist program offering free over-the-phone home energy appointments for Jemena electricity customers in Victoria and gas customers in NSW struggling with energy bills.
- Saltbush Social EnterprisescoreJemena is a founding partner of Foundation to Future initiative in Alice Springs supporting Indigenous independence through holistic job-readiness services. Jemena provided $100,000 in 2024. Longstanding partnership since Project Ready Program in 2016 through Northern Gas Pipeline construction. Supported Pipeline to Success Aboriginal workforce mentoring program for four years.
- Fair SupplycoreMulti-year partnership (year one completed) with Fair Supply, a leading platform in supply chain risk analysis. Expanded supply chain visibility and transparency across extensive tiers to assess and address modern slavery risk.
- Energy Procurement Supply Association (EPSA)minorJemena continues involvement with EPSA to understand and mitigate modern slavery risk and exchange knowledge and coordinate responses to shared risks across the energy sector.
- ZinfracoreZinfra is the asset service delivery company of the Jemena Group, providing comprehensive engineering, project management, construction, operations and maintenance services. Zinfra also handles tree cutting enquiries for Jemena Electricity Network.
- NSW GovernmentcoreNSW Government implementing mandatory Food Organics and Garden Organics (FOGO) recycling from July 2026 (businesses) and July 2030 (households). Projected to divert nearly 950,000 tonnes of organic waste from landfill annually, providing feedstock for biomethane production benefiting Jemena's biomethane projects.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Jemena competitors and assessment
Company assessmentDirect peers
- Endeavour Energy: NSW electricity distribution network operator serving greater Sydney and surrounding regions - and an existing Jemena partner on the Voices for Power CALD program - directly comparable in scale and AER-regulated framework to JEN.
- CitiPower and Powercor: Victorian electricity distribution businesses serving Melbourne's CBD, inner suburbs and western regions (adjacent/overlapping with JEN) under the same AER framework - and notably also foreign-owned (CK Group), making them the closest analogue on both business model and ownership profile.
- Evoenergy: ACT-based electricity and gas distribution utility (owned by Icon Water / ACT Government) - direct dual-fuel distribution peer operating under the same AER regulatory framework with a similar combined electricity/gas business model.
- United Energy: Victorian electricity distribution business serving Melbourne's south-eastern suburbs and Mornington Peninsula under the same AER regulatory framework as Jemena Electricity Network - direct peer in the same state with identical business model and customer type.
- APA Group: Australia's largest natural gas infrastructure business operating transmission pipelines and gas distribution/wind assets - directly comparable to Jemena Gas Networks and the Eastern Gas Pipeline, with similar regulated/contracted revenue model.
- ATCO Gas Australia: Gas distribution utility operating in Western Australia and parts of Queensland - a multi-state gas distribution peer comparable to Jemena Gas Networks with similar regulated asset base structure.
- Essential Energy: NSW state-owned electricity distribution network covering 95% of NSW by geography - directly comparable NSW distribution peer to Jemena's gas distribution presence in the same state under the same national regulator.
- AusNet Services: Australian regulated electricity and gas distribution utility serving Victoria (overlapping JEN territory) with similar AER-regulated tariffs and dual-fuel business model - the closest direct comparable to Jemena's combined electricity/gas distribution footprint.
- Multinet Gas: Victorian natural gas distribution utility serving Melbourne's eastern and south-eastern suburbs - direct competitor to any Victorian gas operations and direct peer to Jemena Gas Networks with similar AER-style economic regulation.
- AGIG (Australian Gas Infrastructure Group): Privately-held multi-state gas distribution operator across Victoria, NSW, Queensland, South Australia and the Northern Territory - direct competitor to Jemena Gas Networks with comparable regulated gas distribution assets and a similar pivot into biomethane and renewable gas.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Jemena social profiles
Digital presenceJemena financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jemena leadership team
Management profileNumber of profiles
Profiles5 records
Jemena subsidiaries and ownership
Company hierarchySubsidiaries1 record
Jemena funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jemena M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jemena
What does Jemena do?
Jemena owns and operates regulated electricity and gas distribution infrastructure across the east coast of Australia, delivering essential energy services to more than 1.8 million households and businesses. Its core operations include Jemena Electricity Network in north and western Melbourne, Jemena Gas Networks in New South Wales, and the Eastern Gas Pipeline. The group also operates Zinfra, an asset service delivery subsidiary, and is investing in future energy initiatives such as biomethane, hydrogen, community batteries, and EV grid trials.
Is Jemena a public or private company?
Jemena is a private company. It is classified as corporate owned and is currently operating.
When was Jemena founded?
Jemena was founded in 1920. It employs 1,001 to 5,000 people.
Where is Jemena based?
Jemena is headquartered in Mount Waverley, Australia, in the Oceania region.
How does Jemena make money?
Four revenue lines are on record. Electricity Distribution is the primary driver. The others are gas Distribution, connection and Metering Services and biomethane/Renewable Gas.
Who are Jemena's main competitors?
Direct peers on record are Endeavour Energy, CitiPower and Powercor, Evoenergy, United Energy, APA Group, ATCO Gas Australia, Essential Energy, AusNet Services, Multinet Gas and AGIG (Australian Gas Infrastructure Group).
Does Jemena have an API?
No public API is recorded for Jemena.
What industry is Jemena in?
Jemena's product category is Utility Energy Distribution. Its primary akta.pro industry code is EUADABAA, Investor-Owned Electric Distribution Utilities (IOUs), with a secondary code of EUAMAGAH, Electrical Systems O&M (Substations, Transformers, Switchgear, Protection & Controls). Its NAICS code is 2211 and its SIC code is 4923.