AusNet Services
- Company typePrivate
- Founded2004
- HeadquartersSouthbank, Australia
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What AusNet Services does
AusNet Services is Victoria's largest diversified energy network business, operating three regulated networks — electricity distribution, gas distribution, and a state-wide electricity transmission network — along with a commercial subsidiary, Mondo, that provides contracted energy and infrastructure services outside the regulated asset base. The company delivers electricity to 802,000 customers across 80,000 square kilometres through more than 39,000 km of overhead powerlines, 15,660 km of underground cables, and 418,400 power poles; distributes gas to 824,000 customers across 12,587 km in western Melbourne, Geelong, and western Victoria; and runs 6,620 km of transmission lines at 220kV–500kV supplying more than 6.6 million Victorians and interconnecting with NSW, South Australia, and Tasmania. AusNet is privately owned by Australian Energy Holdings No. 4 Pty Limited, which is controlled by Brookfield Asset Management following the take-private of the former ASX-listed entity, and its network charges are set by the Australian Energy Regulator on a five-year cycle.
The asset base exceeds $14 billion and is supported by over 1,700 employees. Beyond the core regulated networks, AusNet operates grid-scale battery energy storage systems (Mortlake BESS, Altona Terminal Station BESS, Koorangie Energy Storage System), community batteries such as the Yackandandah installation, REFCL bushfire-mitigation technology deployed across 22 high-risk zones, and digital platforms including the EnergyConnect customer portal, Outage Tracker, and the GridView network-information portal. Its commercial subsidiary Mondo offers green-energy grid connections for wind farms, solar farms, energy storage, mini-grids, and community solar programs, while partnerships with Hyosung Heavy Industries (ultra-high-voltage transformer supply), Fluence and Origin Energy (Mortlake BESS), and IBM/Salesforce (digital transformation) underpin the technology stack. Revenue is generated almost entirely through regulated network charges on a recurring subscription-style basis, supplemented by Mondo's contracted services, making the business model low-volatility but capped by regulatory resets and geographically concentrated in Victoria.
AusNet Services firmographics
Firmographics- Name
- AusNet Services
- Legal name
- AusNet Services
- Website
- https://ausnetservices.com.au
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
AusNet Services industry classification
Industry- Product category
- Regulated Energy Network Services
- NAICS
- Electric Power Generation, Transmission and Distribution (2211), Electric Power Transmission, Control, and Distribution (22112), Electric Bulk Power Transmission and Control (221121)
- SIC
- Electric Services (4911), Electric, Gas & Sanitary Services (4900)
- akta.pro primary industry
- Investor-Owned Electric Distribution Utilities (IOUs) (EUADABAA)
- akta.pro secondary industries
- National & Regional TSOs (ISO/RTO/Grid Operators) (EUADAAAA), DER Management Systems (DERMS) & Virtual Power Plants (VPP) (EUADAPAD), Utility-Scale VPPs & Grid Services Aggregation (Capacity, Frequency, Reserves) (EUAFAHAD)
Keywords
Where AusNet Services is headquartered
LocationHeadquarters
- HQ city
- Southbank
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
AusNet Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Regulated Electricity Distribution Revenue: Revenue from operating the electricity distribution network serving 802,000 customers across 80,000 square kilometres in Victoria. Network charges are regulated by the Australian Energy Regulator (AER).
- Regulated Electricity Transmission Revenue: Revenue from operating the state-wide electricity transmission network spanning 6,620 kilometres, supplying electricity to 6.6 million Victorians and connecting to NSW, South Australia and Tasmania. Revenue is regulated by AER.
- Regulated Gas Distribution Revenue: Revenue from gas distribution network covering 12,587 km, serving 824,000 customers in western Melbourne, Geelong and western Victoria. Subject to AER regulation through Gas Access Arrangement Review.
- Mondo Energy Services: Commercial business providing contracted infrastructure asset and energy services to support management of electricity and gas networks outside regulated asset base. Includes green energy grid connections for wind farms, solar farms, energy storage, mini-grids and solar programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | AER Regulated Network Pricing |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
AusNet Services product offering
Product offeringCore offering
AusNet Services operates three regulated energy networks across Victoria, Australia: an electricity distribution network serving 802,000 customers, a gas distribution network serving 824,000 customers, and a state-wide electricity transmission network spanning 6,620 km. The company also operates Mondo, a commercial subsidiary providing contracted energy infrastructure services to businesses and communities, and grid-scale battery storage and renewable connection infrastructure.
Product overview
AusNet Services is Victoria's largest diversified energy network business operating three regulated networks — electricity distribution, gas distribution, and state-wide electricity transmission — along with contracted energy infrastructure and its commercial subsidiary Mondo. The core regulated networks are complemented by digital platforms (EnergyConnect customer portal, Outage Tracker, GridView Portal), grid-scale battery storage systems (Altona BESS, Mortlake BESS, Koorangie BESS), community battery programs, and bushfire mitigation technology (REFCL). Mondo provides competitive energy and technical services outside the regulated base. The portfolio spans infrastructure assets worth over $14 billion serving approximately 1.6 million customers.
Differentiator
Problem solved
Functional benefit
Brands
- Mondo: Commercial business providing a range of energy and technical services and solutions.
Products and services
- Electricity Distribution Network Regulated electricity distribution network delivering power to 802,000 customers across 80,000 km² in eastern and north-eastern Victoria and Melbourne's north and east, comprising over 39,000 km of overhead powerlines, 15,660 km of underground cables, 418,400 power poles, and 90,000 streetlights.
- Gas Distribution Network Regulated gas distribution network covering 12,587 km across 60,000 km², serving 824,000 residential, industrial, and commercial customers in western Melbourne, Geelong, and parts of western Victoria, including mains, valves, pressure regulators, service pipes, meters, and ancillary equipment.
- Electricity Transmission Network State-wide electricity transmission network spanning over 6,600 km of transmission lines and 6,620 km carrying power at 220kV–500kV from generation sources to Victoria's five distribution networks, supplying over 6.6 million Victorians and connecting to NSW, South Australia, and Tasmania.
- Mondo Energy and Infrastructure Services Commercial subsidiary providing contracted infrastructure asset and energy services outside the regulated asset base, including green energy grid connections for wind farms, solar farms, energy storage, mini-grids, solar programs, and demand-side management for businesses and regional communities.
- EnergyConnect Customer Portal Customer-facing web portal for electricity service applications including new connections, major connections, solar applications, metered connections, and public lighting applications submitted by government agencies and local councils.
- Outage Tracker Real-time online tracker providing current outage locations, status updates, and estimated restoration times for planned and unplanned outages across AusNet's electricity distribution network.
- AusNet GridView Portal Network information portal providing geographic high-voltage network data, ratings, connections, and planning reports for electricity network stakeholders.
- Community Batteries Community-scale battery storage systems connected to AusNet's network to support local renewable energy integration and grid stability, including the Yackandandah community batteries program.
- Battery Energy Storage Systems (BESS) Large-scale battery storage projects including Altona Terminal Station BESS, Mortlake Battery Energy Storage System (MBESS), and Koorangie Energy Storage System (KESS) for grid stabilization and renewable integration.
- Bushfire Mitigation Technology (REFCL) Rapid Earth Fault Current Limiter (REFCL) technology installed in 22 high bushfire-risk areas across the electricity network to reduce bushfire ignition risk from fault conditions.
Quantifiable outcome
- 1.6 million customers served
- +5 more outcomes
Companies that use AusNet Services
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles4 records
AusNet Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
AusNet Services partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Hyosung Heavy IndustriescoreFive-year, $200 million (310 billion won) contract for exclusive supply of ultra-high-voltage transformers, reactors, and other critical power equipment for Victoria's transmission grid. Hyosung is the largest market share holder in Australia's ultra-high-voltage transformer segment. The contract opens opportunities for cooperation in next-generation power grid solutions such as HVDC and STATCOM.
- FluencecoreFluence served as main contractor for Origin Energy's 650MWh grid-forming battery energy storage system at Mortlake in Victoria, with connections to AusNet's 500kV switchyard.
- IBMminorIBM's work with AusNet in the energy sector was recognized at the Salesforce Partner Innovation Awards 2025 during Dreamforce. IBM worked on digital transformation initiatives for AusNet.
- Energy Networks Association (ENA)minorAusNet actively engages with critical issues about the future of energy in Australia through the industry association.
- Australian Energy Regulator (AER)coreThe Australian Energy Regulator sets the price movements for the electricity and gas networks once every five years.
- MondocoreMondo is AusNet's commercial business providing a range of energy and technical services and solutions, helping businesses and communities make sense of what's possible, then plan and deliver energy solutions.
Scale indicators15 records
Recent moves6 records
Expansion highlights7 records
AusNet Services competitors and assessment
Company assessmentBroad incumbents
- APA Group: APA Group is Australia's largest natural gas infrastructure business, operating transmission and distribution pipelines. It is comparable to AusNet's gas distribution arm in terms of regulated gas asset economics and AER access arrangement framework.
- SA Power Networks: SA Power Networks is South Australia's primary electricity distribution network operator. While geographically separate, it shares the same AER regulatory regime and similar DNSP economics, making it a strong regulated benchmark peer.
Regional players
- TasNetworks: TasNetworks owns and operates Tasmania's electricity transmission and distribution networks. As an integrated transmission-distribution peer, it shares operational and regulatory characteristics with AusNet and connects physically through AusNet's interconnector to Victoria.
- ElectraNet: ElectraNet is South Australia's high-voltage electricity transmission network service provider. Comparable to AusNet's transmission business in regulated economics and is interconnected to the NEM — relevant for benchmarking AusNet's regulated transmission revenues.
Direct peers
- Endeavour Energy: Endeavour Energy is the NSW distribution network operator serving the greater Sydney region. It is the most directly comparable peer in scale, regulatory structure (AER), and customer mix (residential and commercial), and AusNet's own CDO is a former Endeavour senior executive.
- United Energy / Multinet Gas: United Energy and Multinet Gas operate Victoria's south-east electricity distribution and gas distribution networks. They overlap directly with AusNet in serving Melbourne and Victorian gas customers under the same AER framework.
- CitiPower and Powercor: CitiPower/Powercor operates the complementary Victorian electricity distribution networks, serving Melbourne's CBD and western Victoria. They are the closest direct peers — same state, same regulator (AER), same DNSP economics — making them the natural benchmarking comp for AusNet's distribution business.
- TransGrid: TransGrid is the NSW electricity transmission network service provider. It is the most direct peer to AusNet's transmission business — same AER framework, same high-voltage transmission economics, and a clear benchmark for AusNet's regulated transmission revenue and capex.
- Jemena: Jemena owns and operates gas distribution networks across NSW and limited Victoria, and electricity distribution assets. It is a direct peer to AusNet's gas distribution business and operates under the same AER gas access arrangement framework.
- Essential Energy: Essential Energy operates NSW's regional and rural electricity distribution network — the most comparable peer to AusNet's predominantly regional/rural Victoria distribution service territory. Same AER regulation and overlapping business model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
AusNet Services social profiles
Digital presenceAusNet Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
AusNet Services leadership team
Management profileNumber of profiles
Profiles10 records
AusNet Services subsidiaries and ownership
Company hierarchySubsidiaries1 record
AusNet Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AusNet Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AusNet Services
What does AusNet Services do?
AusNet Services operates three regulated energy networks across Victoria, Australia: an electricity distribution network serving 802,000 customers, a gas distribution network serving 824,000 customers, and a state-wide electricity transmission network spanning 6,620 km. The company also operates Mondo, a commercial subsidiary providing contracted energy infrastructure services to businesses and communities, and grid-scale battery storage and renewable connection infrastructure.
Is AusNet Services a public or private company?
AusNet Services is a private company. It is classified as private equity controlled and is currently operating.
When was AusNet Services founded?
AusNet Services was founded in 2004. It employs 5,001 to 10,000 people.
Where is AusNet Services based?
AusNet Services is headquartered in Southbank, Australia, in the Oceania region.
How does AusNet Services make money?
Four revenue lines are on record. Regulated Electricity Distribution Revenue is the primary driver. The others are regulated Electricity Transmission Revenue, regulated Gas Distribution Revenue and mondo Energy Services.
Who are AusNet Services's main competitors?
Broad incumbents on record are APA Group and SA Power Networks. Regional players are TasNetworks and ElectraNet. Direct peers are Endeavour Energy, United Energy / Multinet Gas, CitiPower and Powercor, TransGrid, Jemena and Essential Energy.
Does AusNet Services have an API?
No public API is recorded for AusNet Services.
What industry is AusNet Services in?
AusNet Services's product category is Regulated Energy Network Services. Its primary akta.pro industry code is EUADABAA, Investor-Owned Electric Distribution Utilities (IOUs), with a secondary code of EUADAAAA, National & Regional TSOs (ISO/RTO/Grid Operators). Its NAICS code is 2211 and its SIC code is 4911.