ShiftKey

What ShiftKey does

ShiftKey is a Dallas-based healthcare workforce marketplace founded in 2016 that connects 140,000+ independent licensed healthcare professionals (CNAs, RNs, LPNs, LVNs, RTs, PTs, dental professionals) with 10,000+ healthcare facilities across 430+ U.S. markets for shift-based PRN staffing. The platform replaces traditional staffing agencies by enabling direct, transparent connections between facilities and professionals: facilities post shifts and set rates, while professionals browse, bid, and manage credentials through a mobile app. Over 76 million hours have been scheduled on the platform to date.

The company's core technology stack centers on the ShiftKey marketplace platform, the SAMI (Schedule Automation Marketplace Integration) product — built on the full integration of OnShift's scheduling software acquired in 2022 — and supporting tools including the Professional App, Facility App, and ShiftKey Wallet. SAMI provides automated shift posting, real-time credential verification, schedule-to-budget analytics, Favorites routing, and Admin Assist rule-based scheduling. The platform exposes an API for integration with facility scheduling systems and supports wallet-level payment processing with same-day payout.

ShiftKey monetizes via a marketplace take rate on shift transactions, with transparent pricing and no hidden or surge fees. Go-to-market is hybrid: product-led self-service for SMB facilities and independent professionals, combined with enterprise field sales and dedicated account management for hospital systems and large multi-state operators. Customer segments span hospitals and health systems, skilled nursing facilities, assisted living, behavioral health, and dentistry, with skilled nursing and senior living historically the deepest verticals. Major investors include Lorient Capital (lead), Ares Management, Pantheon, Clearlake Capital, and Health Velocity Capital following a $300M January 2023 round at a $2B+ valuation.

Name

ShiftKey

Legal name

ShiftKey

Website

https://shiftkey.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

251–500 employees

Short description

ShiftKey is a Dallas-based healthcare workforce marketplace connecting 140,000+ independent licensed professionals with 10,000+ healthcare facilities across 430+ U.S. markets for shift-based staffing, monetizing via marketplace take rate.

Ownership category

akta.pro rank

Product category

Healthcare Staffing Marketplace

NAICS

Temporary Help Services (561320)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Gig / On-Demand Generalist Staffing Platforms (BPACACAK)

akta.pro secondary industries

Childcare & Eldercare Caregiving Platforms (BPAMAHAJ), Professional & Business Services Marketplaces (Freelancers, SMB Services) (BPAMAHAG)

Keywords

• Healthcare staffing marketplace
• Workforce scheduling platform
• Shift management software
• Independent healthcare professionals
• Medical staffing technology

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Marketing or Sales, Personnel, Operations, Infrastructure

Revenue model

1. Marketplace Transaction Fees: ShiftKey operates as a marketplace connecting healthcare facilities with independent licensed professionals. The platform facilitates shift-based work arrangements where facilities pay for shifts completed by professionals. ShiftKey emphasizes transparent pricing with no hidden fees, surge pricing, or middlemen.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

ShiftKey operates a two-sided marketplace platform connecting healthcare facilities with independent licensed professionals (CNAs, RNs, LPNs, LVNs, RTs, PTs) for shift-based staffing. Facilities post open shifts and access a network of 140,000+ credentialed professionals across 430+ U.S. markets, while professionals browse and bid on shifts at preferred rates, manage credentials, and receive fast payments via ShiftKey Wallet. The platform includes SAMI, which integrates OnShift scheduling software with the ShiftKey marketplace for automated workforce optimization.

Product overview

ShiftKey is a technology marketplace platform that connects licensed healthcare professionals with healthcare facilities for flexible, on-demand staffing. The core platform enables direct connections between facilities and independent professionals (CNAs, RNs, LPNs, LVNs, RTs, PTs, and others), replacing traditional staffing agencies with marketplace technology. The main product modules include SAMI (Schedule Automation Marketplace Integration) for automated scheduling workflows integrated with OnShift, a professional mobile app for shift discovery and credential management, and ShiftKey Wallet for fast payment processing. Facilities can access over 140,000 independent professionals across 430+ markets nationwide through both web and mobile applications.

Differentiator

Problem solved

Functional benefit

Brands

• OnShift: A ShiftKey brand providing next-generation workforce management platform for healthcare organizations, including recruitment, hiring, workforce management, pay and engagement software.
• SAMI (Schedule Automation Marketplace Integration)

Products and services

• ShiftKey Platform The primary marketplace technology platform connecting licensed healthcare professionals (CNAs, RNs, LPNs, LVNs, RTs, PTs, etc.) with healthcare facilities for PRN (as-needed) staffing. The platform enables professionals to bid on shifts at preferred rates while facilities gain access to over 140,000 independent professionals across 430+ markets nationwide.
• SAMI (Schedule Automation Marketplace Integration) Award-winning scheduling automation technology that integrates OnShift's scheduling software with ShiftKey's marketplace. SAMI allows healthcare facilities to take a holistic view of their schedule, automatically posting open shifts to the ShiftKey marketplace when internal employees don't fill them, and providing real-time data on workforce coverage, reliability ratings, budgets, and workforce gaps.
• Professional App Mobile application for healthcare professionals enabling shift discovery, credential management, shift bidding, real-time notifications, and fast payment through ShiftKey Wallet. Professionals can filter shifts by time, day, distance, save favorite facilities, and manage credentials on-the-go.
• Facility App Mobile scheduling application for busy facility schedulers to manage their workforce needs on-the-go, including posting shifts and managing independent professional scheduling.
• ShiftKey Wallet Fast payment feature enabling professionals to get paid as soon as their shift has been verified, including evenings, weekends and holidays, as an alternative to weekly bank deposits.

Quantifiable outcome

• 83% reduction in unfilled shifts (from 15% to 3% average)
• +10 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• OnShiftcoreTechnology or Integration · 1 January 2022Strategic partnership combining OnShift's scheduling software with ShiftKey's marketplace for licensed professionals. ShiftKey made a strategic investment in OnShift in 2022 and fully integrated OnShift's technology into its core platform foundations. Together they deliver SAMI (Schedule Automation Marketplace Integration). OnShift is now a ShiftKey brand.
• Stride HealthminorStrategic or Co-development PartnerBenefits partner providing access to essential benefits for independent professionals on the ShiftKey platform, ensuring that independent workers are treated fairly.
• Bridgepoint ConsultingminorImplementation/ SI/ Consulting PartnerNetSuite implementation partner that completed implementations for ShiftKey portfolio companies resulting in improved billing efficiency and increased EBITDA.
• Bryant Park ConsultingminorImplementation/ SI/ Consulting PartnerNetSuite implementation partner that completed implementations for ShiftKey portfolio companies.
• PlativeminorImplementation/ SI/ Consulting PartnerNetSuite implementation partner that completed implementations for ShiftKey portfolio companies.
• RiveronminorImplementation/ SI/ Consulting PartnerNetSuite implementation partner that completed implementations for ShiftKey portfolio companies.

Scale indicators8 records

Recent moves7 records

Expansion highlights7 records

Broad incumbents

• Aya Healthcare: Aya Healthcare is one of the largest US healthcare staffing companies, with a broad travel nursing and per-diem business plus a digital marketplace — competing with ShiftKey particularly on the facility side for flexible nursing labor.
• AMN Healthcare: AMN Healthcare is the largest US healthcare staffing and workforce solutions company, offering travel nursing, per-diem, and permanent placement — a broad incumbent competing with ShiftKey across virtually all healthcare verticals.

Direct peers

• Vivian Health: Vivian Health is a healthcare job marketplace that connects clinicians (nurses, allied health) with travel, per-diem, and permanent opportunities, competing with ShiftKey on the professional side of the marketplace.
• Trusted Nurse Staffing: Trusted Nurse Staffing operates in travel nursing and per-diem staffing for healthcare facilities, overlapping with ShiftKey's facility-side value proposition and competing for the same nursing professional supply.
• connectRN: connectRN is a gig-enabled nursing platform connecting nurses with healthcare facilities for per-diem shift work, competing directly with ShiftKey in post-acute and acute staffing marketplaces.
• Clipboard Health: Clipboard Health operates a two-sided marketplace for shift-based healthcare work, connecting nurses and aides with facilities (primarily post-acute) on demand — a direct ShiftKey competitor in the per-diem staffing model.
• Gale Healthcare Solutions: Gale Healthcare Solutions operates a mobile-first staffing marketplace for CNAs, LPNs, and RNs serving skilled nursing facilities and hospitals — directly overlapping ShiftKey's core professional and facility segments.
• CareRev: CareRev is a marketplace platform that enables healthcare professionals to work on-demand shifts at hospitals and post-acute facilities, directly paralleling ShiftKey's marketplace model in hospital and skilled nursing segments.
• IntelyCare: IntelyCare is a digital staffing platform for nursing professionals (RNs, LPNs, CNAs) and skilled nursing facilities, offering marketplace-based shift matching — directly comparable to ShiftKey's core offering.
• ShiftMed: ShiftMed is a healthcare workforce marketplace connecting licensed nurses and aides with facilities for shift-based work, operating an almost identical two-sided gig model to ShiftKey in the same post-acute and acute verticals.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat7 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/myshiftkey
• Facebookfacebook.com/myshiftkey
• LinkedInlinkedin.com/company/myshiftkey
• Instagraminstagram.com/myshiftkey

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds2 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ShiftKey