Luxe Software
Luxe Software is a New York-based vertical SaaS company that provides independent and multi-location US jewelry retailers with a unified cloud platform combining CRM, Point of Sale, inventory, jobs/custom work tracking, multi-store, marketing, and analytics with white-glove data migration.
- Company typePrivate
- Founded2022
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Luxe Software does
Luxe Software is a New York-based vertical SaaS company that builds a unified cloud platform for independent and multi-location jewelry retailers in the United States. The product consolidates CRM, Point of Sale, Jobs & Custom Work tracking, Inventory Management, Multi-Store operations, Marketing, Reporting & Analytics, and a white-glove Data Migration Guarantee into a single mobile-friendly interface, replacing the fragmented legacy systems that the company says trap jeweler data and impede customer experience.
The platform is purpose-built for the unique characteristics of jewelry retail — high-value individual SKUs that require piece-level tracking, custom and repair work orders, and gemological certification workflows (integrated with GIA). It exposes an integration ecosystem spanning Shopify for e-commerce, Zillion and Lux for payments, and a broader set of partners including Punchmark, Thinkspace, Blue Star, Zamp, JM Jewelers, MJC One80, and CarTile. The company is led by CEO Val Katayev and CTO/Founder Amiraj Dhawan, with a team drawn from DoorDash, Affirm, Yelp, Capsule, and Outvoice.
Luxe sells to US jewelry retailers through a sales-led motion: consultative demo scheduling via Calendly, inside sales for mid-market multi-location operators, and a self-serve SMB entry point via the website. Pricing is quote-based and not publicly disclosed. The company has raised approximately $3.565 million across three rounds from 2023 to 2024, led by Bienville Capital Management with K5 Global as a co-investor, and exhibits at major US jewelry trade shows including RJO, Select Jewelry Show, AGS, and RJO Liberty Tour.
Luxe Software firmographics
Firmographics- Name
- Luxe Software
- Legal name
- Luxe
- Website
- https://luxesoftware.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Luxe Software is a New York-based vertical SaaS company that provides independent and multi-location US jewelry retailers with a unified cloud platform combining CRM, Point of Sale, inventory, jobs/custom work tracking, multi-store, marketing, and analytics with white-glove data migration.
- Ownership category
- akta.pro rank
Luxe Software industry classification
Industry- Product category
- Jewelry Retail Software
- NAICS
- Jewelry Retailers (458310), Jewelry Retailers (45831)
- SIC
- Retail-Jewelry Stores (5944)
- akta.pro primary industry
- Luxury Accessories Retail (Leather Goods, Sunglasses, SLG) (CRAKAGAE)
Keywords
Where Luxe Software is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Luxe Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription Platform: Cloud-based operating system for jewelry stores delivered as a subscription service, providing CRM, POS, inventory management, and analytics capabilities on a unified platform
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Luxe Software product offering
Product offeringCore offering
Luxe Software sells a unified cloud-based "Operating System for Jewelry Stores" delivered as a SaaS subscription, combining CRM, point of sale, jobs and custom work tracking, inventory management, multi-store operations, marketing, and reporting/analytics in a single mobile-friendly platform. The company also provides a white-glove data migration guarantee service that handles transition from legacy jewelry retail systems into Luxe.
Product overview
Luxe Software offers an all-in-one cloud platform for jewelry retail as a unified product, combining CRM, Point of Sale, Jobs & Custom, Inventory Management, Multi-Store, Marketing, and Reporting & Analytics modules into a single integrated system. The platform also includes a Data Migration Guarantee service to ensure smooth transitions from legacy systems. These modules work together as an 'Operating System for Jewelry Stores' to manage customer relationships, sales transactions, custom work orders, inventory, multi-location operations, marketing campaigns, and business analytics within one intuitive, mobile-friendly platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Luxe Software Platform (Operating System for Jewelry Stores) Cloud-based SaaS platform sold to jewelry retailers as a unified operating system, integrating CRM, point of sale, jobs and custom work tracking, inventory management, multi-store operations, marketing campaigns, and reporting/analytics into a single mobile-friendly interface. Sold on a subscription basis to independent and multi-location U.S. jewelry stores via quote-based demo-driven sales.
- Data Migration Guarantee White-glove professional service accompanying the Luxe platform in which Luxe's team handles migration of historical customer, sales, and inventory data from a jeweler's legacy system into Luxe, ensuring a smooth transition. Sold as part of onboarding for new Luxe customers.
Companies that use Luxe Software
Customer profileNamed customers3 records
Segments1 record
Ideal customer profiles2 records
Luxe Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature8 records
Luxe Software partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ShopifycoreIntegration partner listed in the integrations section. Allows jewelry stores using Luxe to connect their e-commerce operations with the Shopify platform.
Scale indicators3 records
Recent moves2 records
Expansion highlights4 records
Luxe Software competitors and assessment
Company assessmentDirect peers
- Polygon (The Edge4POS): Long-standing dominant POS and business management platform built specifically for independent jewelers in North America. Direct head-to-head competitor to Luxe's all-in-one offering, with deeper customer base and longer industry track record.
- GemFind: Jewelry-focused software and digital services provider offering e-commerce, diamond search, and POS integrations for independent jewelers. Competes with Luxe across retail operations and digital storefront workflows.
- JewelCloud: Cloud-based inventory and operations platform purpose-built for jewelry retailers. Overlaps with Luxe's Inventory Management and Multi-Store modules, targeting the same independent jeweler segment.
- Valigara: Jewelry e-commerce and management platform serving independent and SMB jewelers with online storefront, inventory, and order management. Competes with Luxe's Shopify-integrated, multi-store capabilities.
Broad incumbents
- Shopify POS: General-purpose retail POS and commerce platform with a large jewelry merchant ecosystem and existing integration with Luxe. Represents a broader incumbent that many jewelers default to before adopting a vertical-specific solution.
- Lightspeed Retail: Multi-vertical retail POS and commerce platform used by independent specialty retailers including jewelers. Competes as a horizontal alternative to Luxe's vertical-specific feature set.
- Square POS: Mass-market SMB payment and POS provider widely used by small independent jewelers as a default checkout option. Represents a low-cost incumbent Luxe must displace in single-store SMB deals.
Emerging players
- Stuller (CounterSketch): Major jewelry manufacturer and supplier that also offers CounterSketch and related digital tools to its retailer customers. Represents a supplier-side incumbent expanding into software adjacent to Luxe's offering.
- Thinkspace (jewelry division): Specialty retail technology provider with a dedicated jewelry vertical offering POS, e-commerce, and digital marketing tools. Listed as an integration partner of Luxe while also serving overlapping customers.
- RepairShopr: Vertical SaaS for repair and service businesses that has expanded into the jewelry repair and custom work segment. Overlaps with Luxe's Jobs & Custom module and competes for jeweler workflow spend.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Luxe Software social profiles
Digital presenceLuxe Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
Luxe Software leadership team
Management profileNumber of profiles
Profiles2 records
Luxe Software funding detail
Funding detailFunding overview
Funding rounds4 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Luxe Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Luxe Software
What does Luxe Software do?
Luxe Software sells a unified cloud-based "Operating System for Jewelry Stores" delivered as a SaaS subscription, combining CRM, point of sale, jobs and custom work tracking, inventory management, multi-store operations, marketing, and reporting/analytics in a single mobile-friendly platform. The company also provides a white-glove data migration guarantee service that handles transition from legacy jewelry retail systems into Luxe.
Is Luxe Software a public or private company?
Luxe Software is a private company. It is classified as venture growth investor backed and is currently operating.
When was Luxe Software founded?
Luxe Software was founded in 2022. It employs 11 to 50 people.
Where is Luxe Software based?
Luxe Software is headquartered in New York, United States, in the North America region.
How does Luxe Software make money?
One revenue line is on record: saaS Subscription Platform.
Who are Luxe Software's main competitors?
Direct peers on record are Polygon (The Edge4POS), GemFind, JewelCloud and Valigara. Broad incumbents are Shopify POS, Lightspeed Retail and Square POS. Emerging players are Stuller (CounterSketch), Thinkspace (jewelry division) and RepairShopr.
Does Luxe Software have an API?
No public API is recorded for Luxe Software.
What industry is Luxe Software in?
Luxe Software's product category is Jewelry Retail Software. Its primary akta.pro industry code is CRAKAGAE, Luxury Accessories Retail (Leather Goods, Sunglasses, SLG). Its NAICS code is 458310 and its SIC code is 5944.