Skelter Labs
Skelter Labs builds Korean-specialized conversational AI for enterprise customers, combining proprietary MRC, RAG, STT, and TTS technologies delivered through its BELLA (LLM) and AIQ+ (SaaS) platforms, and serves large Korean organizations in finance, healthcare, government, and retail.
- Company typePrivate
- Founded2015
- HeadquartersSeoul, South Korea
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
Skelter Labs firmographics
Firmographics- Name
- Skelter Labs
- Legal name
- 주식회사 스켈터랩스
- Website
- https://skelterlabs.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Skelter Labs builds Korean-specialized conversational AI for enterprise customers, combining proprietary MRC, RAG, STT, and TTS technologies delivered through its BELLA (LLM) and AIQ+ (SaaS) platforms, and serves large Korean organizations in finance, healthcare, government, and retail.
- Ownership category
- akta.pro rank
Skelter Labs industry classification
Industry- Product category
- Conversational AI Platform
- NAICS
- Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD)
- akta.pro secondary industries
- AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ), AI/ML Engineering & Model Development Services (BPAEAHAF), MLOps/LLMOps & Model Lifecycle Management Services (BPAEAHAH)
Keywords
Where Skelter Labs is headquartered
LocationHeadquarters
- HQ city
- Seoul
- HQ country
- South Korea
- HQ region
- Asia
Offices1 record
Markets served
Skelter Labs business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Platform Subscriptions (AIQ+): AIQ+ is offered as a Software-as-a-Service platform where companies pay based on usage (pay-per-use model). Users design chatbots on the platform and pay according to consumption volume. Self-serve onboarding with optional enterprise-assisted implementation.
- Enterprise AI Solutions (BELLA, Custom Development): Custom development and deployment of enterprise-specific LLM-based chatbots and AI contact center solutions. Includes BELLA QNA and AIQ+ Chat deployments tailored to specific enterprise environments. Revenue from project-based professional services and solution customization.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise inquiry-based pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Skelter Labs product offering
Product offeringCore offering
Skelter Labs develops and sells a Korean-specialized enterprise conversational AI platform consisting of AIQ+ (a SaaS chatbot platform with task-execution, STT/TTS voice, and document Q&A capabilities) and BELLA (an enterprise LLM suite with RAG-based Q&A chatbots and on-premise private LLM models). Solutions are delivered via direct enterprise sales with custom development, self-serve SaaS subscription, and on-premise deployment, targeting financial services, healthcare, government, and e-commerce customers with use case discovery through maintenance as a fully integrated Gen AI service.
Product overview
Skelter Labs provides a platform-plus-modules architecture centered on two main product families: BELLA (enterprise LLM solutions) and AIQ+ (conversational AI SaaS platform). BELLA encompasses BELLA-QNA (RAG-based Q&A chatbot powered by ChatGPT/Azure OpenAI) and BELLA-LLM (proprietary enterprise LLM for on-premise private-data deployment). AIQ+ is a SaaS platform offering AIQ+ Chat (task-execution chatbot with multi-LLM plug-in support), AIQ+ Answer (document/video/YouTube MRC-based Q&A), and AIQ+ Speech (STT/TTS for voice and contact center applications). Voice interface variants — 보이스봇 (Voicebot), 콜봇 (CallBot), 챗콜 (ChatCall) — are built by combining AIQ+ Chat with AIQ+ Speech. The portfolio also includes AI Agent for business automation, RAG-based custom chatbot development, Private Data-based enterprise LLM (sLLM), and no-code AI chatbot builder (AICC) — all integrated under a unified Gen AI offering for Korean enterprise customers.
Differentiator
Problem solved
Functional benefit
Brands
- AIQ+: Skelter Labs' conversational AI SaaS platform offering chatbots, voicebots, speech recognition (STT), and text-to-speech (TTS) solutions. Represents the company's evolution from AIQ to AIQ+ with LLM integration capabilities.
- BELLA
- AIQ.Chatbot
Products and services
- BELLA-QNA BELLA-QNA is a GPT-based Q&A chatbot that uses Retrieval-Augmented Generation (RAG) to answer questions from enterprise documents, websites, and APIs, minimizing hallucination by grounding responses in verified company data. No-code document upload or web/API integration enables rapid deployment for customer service, internal assistance, and public service guidance.
- BELLA-LLM BELLA-LLM is an enterprise-specific large language model trained on private company data, designed for on-premise deployment to keep sensitive data within the company's own infrastructure, addressing data sovereignty and security concerns when using external LLM APIs.
- AIQ+ Chat AIQ+ Chat is a task-execution chatbot platform with natural language processing and LLM integration (ChatGPT, Claude, PaLM2 via plug-in). It uses dialogue switching technology to handle both task-oriented conversations and free-form chat, and provides a no-code drag-and-drop chatbot builder.
- AI Agent for Business Automation AI Agent for Business Automation builds AI agent models that independently perform complex enterprise tasks, autonomously executing multi-step business processes without human intervention.
- RAG-based Custom Chatbot Development
Quantifiable outcome
- 67% chatbot usage increase over 6 months
- +5 more outcomes
Companies that use Skelter Labs
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles4 records
Skelter Labs technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability10 records
Feature8 records
Skelter Labs partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Metanet (Metanet Digital, Metanet Strategy Planning Office)coreMetanet Digital acquired Skelter Labs and transformed it from an annual deficit of 7 billion KRW to profitability by respecting Skelter Labs' culture and protecting key talent. Skelter Labs operates as a subsidiary within the Metanet group (메타넷글로벌, 메타넷디지털, 메타넷티플랫폼, 락플레이스, 지티플러스, 유티모스트INS, 메타넷사스, 메타넷디엘, 메타넷핀테크, ATNS그룹). Metanet leverages Skelter Labs as its AI capability center for enterprise AI transformation projects.
- Microsoft AzurecoreSkelter Labs leverages Microsoft Azure OpenAI Service (GPT-4, GPT-3.5-Turbo, Embeddings) as the LLM infrastructure for BELLA QNA and AIQ+ Chat. Azure provides higher per-minute token limits (240K vs OpenAI's 180K aggregate), multi-region data centers for high availability, and 24/7 uptime with ~100% SLA. Azure's Korean-language content filtering system is integrated into Skelter Labs' solutions.
- OpenAIcoreOpenAI's ChatGPT models (GPT-3.5, GPT-4) are integrated into BELLA QNA and AIQ+ Chat via Azure OpenAI Service. Skelter Labs also uses OpenAI's Moderation API for content appropriateness checking in generated responses.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
Skelter Labs competitors and assessment
Company assessmentBroad incumbents
- Samsung SDS: Korean enterprise IT and cloud services arm of Samsung, offering AI services, chatbots (Brity), and digital transformation solutions. Competes broadly in Korean enterprise AI procurement where Skelter Labs is also active.
- LG CNS: Major Korean IT services and systems integrator with an AI division offering enterprise AI, chatbots, and data analytics. Competes with Skelter Labs in large enterprise AI deals while also being a potential channel partner for AI transformation projects.
Others
- Rsupport (Bespin Global): Korean collaboration and AI customer engagement vendor offering contact center and AI services. Adjacent competitor to Skelter Labs' AIQ+ Speech and CallBot in the Korean AI contact center market.
Emerging players
- NHN Cloud: Korean cloud and AI services provider offering chatbots, contact center AI, and enterprise AI offerings. Comparable to Skelter Labs in targeting Korean enterprises with conversational AI and contact-center automation, though with a broader cloud portfolio.
- Cognexa (Catenoid): Korean conversational AI vendor specializing in chatbots, voice AI, and customer service automation. Overlaps with Skelter Labs' AIQ+ Chat and BELLA-QNA in customer service chatbot deployments for Korean enterprises.
Direct peers
- Naver Cloud (CLOVA): Naver's cloud and AI platform offering HyperCLOVA LLM, chatbots, speech recognition (CLOVA Speech), and enterprise AI services in Korean. Closest direct competitor to Skelter Labs' BELLA-LLM, AIQ+ Speech, and conversational AI portfolio for Korean enterprises.
- Kakao Enterprise: Korean enterprise AI subsidiary of Kakao, offering AICC (AI Contact Center), chatbots, and AI services to Korean enterprises. Directly competes with Skelter Labs' AIQ+ Chat, BELLA-QNA, and CallBot offerings in the same Korean enterprise customer base.
- Saltlux: Korean AI/NLP company providing conversational AI, knowledge management, and enterprise AI solutions including chatbots and semantic search. Comparable to Skelter Labs in offering Korean-language enterprise AI with RAG-style knowledge retrieval capabilities.
- Upstage: Korean AI company building foundation LLMs (Solar) and enterprise document AI (Document AI) with strong Korean-language performance. Directly comparable to Skelter Labs in Korean-specialized LLM and document understanding offerings.
- Mindslab (Maum AI): Korean conversational AI company offering voice/chatbot platforms, AI contact center, and NLP services. Targets similar Korean enterprise customers with overlapping chatbot, STT/TTS, and AI agent capabilities as Skelter Labs.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Skelter Labs social profiles
Digital presenceSkelter Labs financial estimates
Financial estimateRevenue estimate
Valuation estimate
Skelter Labs leadership team
Management profileNumber of profiles
Profiles4 records
Skelter Labs funding detail
Funding detailFunding overview
Funding rounds5 records
Investors16 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Skelter Labs M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Skelter Labs
What does Skelter Labs do?
Skelter Labs develops and sells a Korean-specialized enterprise conversational AI platform consisting of AIQ+ (a SaaS chatbot platform with task-execution, STT/TTS voice, and document Q&A capabilities) and BELLA (an enterprise LLM suite with RAG-based Q&A chatbots and on-premise private LLM models). Solutions are delivered via direct enterprise sales with custom development, self-serve SaaS subscription, and on-premise deployment, targeting financial services, healthcare, government, and e-commerce customers with use case discovery through maintenance as a fully integrated Gen AI service.
Is Skelter Labs a public or private company?
Skelter Labs is a private company. It is classified as corporate owned and is currently operating.
When was Skelter Labs founded?
Skelter Labs was founded in 2015. It employs 51 to 100 people.
Where is Skelter Labs based?
Skelter Labs is headquartered in Seoul, South Korea, in the Asia region.
How does Skelter Labs make money?
Two revenue lines are on record. SaaS Platform Subscriptions (AIQ+) is the primary driver. The others are enterprise AI Solutions (BELLA, Custom Development).
Who are Skelter Labs's main competitors?
Broad incumbents on record are Samsung SDS and LG CNS. Rsupport (Bespin Global) is listed as an others. Emerging players are NHN Cloud and Cognexa (Catenoid). Direct peers are Naver Cloud (CLOVA), Kakao Enterprise, Saltlux, Upstage and Mindslab (Maum AI).
Does Skelter Labs have an API?
No public API is recorded for Skelter Labs.
What industry is Skelter Labs in?
Skelter Labs's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAEANAD, LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG), with a secondary code of BPAEAAAJ, AI/ML Solution Integration & MLOps Enablement. Its NAICS code is 5132 and its SIC code is 7372.