Salucro Healthcare Solutions
Salucro Healthcare Solutions is a healthcare fintech that provides a HIPAA-compliant, HITRUST-certified patient payment and billing platform with deep EHR integrations, serving U.S. hospitals, health systems, physician practices, and RCM partners. It is now a subsidiary of U.S. Bancorp.
- Company typePrivate
- Founded2004
- HeadquartersPhoenix, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Salucro Healthcare Solutions does
Salucro Healthcare Solutions, founded in 2004 and headquartered in Tempe, Arizona, is a healthcare financial technology company that builds a patient payment and billing platform for U.S. healthcare providers. The core Salucro Payment Platform delivers a HIPAA-compliant, HITRUST CSF-certified, PCI DSS Level 1 Service Provider-validated, P2PE-validated infrastructure that supports 16+ omni-channel payment options including online bill pay, text-to-pay, IVR, mobile, contactless, payment plans, and third-party financing via CareCredit. The platform is differentiated primarily through deep EHR integrations (Epic App Orchard, Cerner Millennium native mPages, MEDITECH, GoRev, Artiva HCx) that embed payment workflows directly into clinical and revenue cycle systems with real-time auto-posting and SSO, supported by annual SOC 1 and SOC 2 Type II audits.
The company targets four primary segments: hospitals and health systems, physician practices, ancillary service providers, and RCM/revenue cycle technology partners. Salucro sells primarily through enterprise field sales with a 'Request Demo' funnel, supplemented by EHR marketplace distribution and white-glove onboarding (e.g., 12-week Cerner implementations). Revenue is generated through payment processing/transaction fees on the omni-channel payment infrastructure, with an inferred subscription or platform-software component for enterprise provider customers. The company supplements its commercial motion with proprietary annual research publications (Patient Payment Technology Reports, Healthcare Provider Fintech Insights Report) used as thought leadership and demand generation.
Salucro was acquired by U.S. Bancorp (U.S. Bank) in 2024 to support the bank's MedEpay platform and broader healthcare automation initiative, which draws on Elavon payment technology. As of acquisition, Salucro operates as a wholly-owned subsidiary of U.S. Bank, with cumulative exempt securities offerings of approximately $58 million raised between 2012 and 2024 and a headcount in the 101-250 range.
Salucro Healthcare Solutions firmographics
Firmographics- Name
- Salucro Healthcare Solutions
- Legal name
- Salucro Healthcare Solutions, LLC
- Website
- https://salucro.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Acquired
- Headcount range
- 101–250 employees
- Short description
- Salucro Healthcare Solutions is a healthcare fintech that provides a HIPAA-compliant, HITRUST-certified patient payment and billing platform with deep EHR integrations, serving U.S. hospitals, health systems, physician practices, and RCM partners. It is now a subsidiary of U.S. Bancorp.
- Ownership category
- akta.pro rank
Salucro Healthcare Solutions industry classification
Industry- Product category
- Healthcare Patient Payment Technology
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI)
- akta.pro secondary industry
- Healthcare Billing & Patient Payments Presentment (FSAMAJAH)
Keywords
Where Salucro Healthcare Solutions is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Salucro Healthcare Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Payment Processing / Transaction Fees: Salucro generates revenue through transaction fees charged on patient payments processed through its platform. The platform supports a wide range of payment types (cards, ACH, digital wallets, payment plans, financing) and generates fees per transaction processed across its omni-channel payment infrastructure (online, IVR, mobile, point-of-service).
- Platform / Software Fees (inferred): Healthcare providers pay subscription or licensing fees for access to the Salucro Payment Platform, including integrated EHR payment workflows, patient portal, and administrative tools. This is inferred from the platform's B2B enterprise sales motion targeting hospitals and health systems.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Salucro Healthcare Solutions product offering
Product offeringCore offering
Salucro Healthcare Solutions provides a unified healthcare payment and patient financial engagement platform for hospitals, health systems, and physician practices. The Salucro Payment Platform delivers patient-facing online bill pay plus payment integrations that enable providers to collect patient payments throughout the revenue cycle, supporting 16+ omni-channel payment options including in-person, online, IVR, text-to-pay, mobile, contactless, patient portal, and third-party financing. The platform embeds directly within EHR workflows (Epic, Cerner Millennium, MEDITECH) with real-time auto-posting and PCI-validated point-to-point encryption.
Product overview
Salucro Healthcare Solutions offers a unified patient financial engagement platform centered on the Salucro Payment Platform. The platform provides patient-facing online bill pay, integrated EHR payment workflows (notably for Cerner Millennium and Epic), 16+ omni-channel payment options including text-to-pay, IVR, patient portal, and live chat support. The core platform integrates with providers' existing revenue cycle systems and delivers real-time payment posting. Add-on modules include Text Payment Solutions (SMS-based payments), Patient Portal, IVR Payment Systems, Integrated Statements with 40+ customization points, and Patient Financing Solutions including BNPL and CareCredit integration. Salucro also publishes annual research reports including the Patient Payment Technology Report and Healthcare Provider Fintech Insights Report.
Differentiator
Problem solved
Functional benefit
Products and services
- Salucro Payment Platform Unified healthcare payment platform that provides patient-facing online bill pay solutions and payment integrations enabling providers to collect patient payments throughout the revenue cycle. Supports 16+ omni-channel payment options including in-person, online, IVR, text-to-pay, mobile, contactless, patient portal, and third-party financing via CareCredit, with real-time auto-posting and EHR-integrated workflows for hospitals, health systems, and physician practices.
- Patient Payment Technology Reports Annual research reports surveying U.S. healthcare consumers on payment and billing preferences, communication channel preferences, and patient financial engagement trends. Published annually as cornerstone thought leadership content for healthcare finance and revenue cycle audiences.
- Healthcare Provider Fintech Insights Report Annual report commissioned by Salucro surveying healthcare professionals on revenue cycle technology investment priorities, payment solution preferences, and workflow integration needs. The 2024 edition was released in January 2024 and serves as the provider-side counterpart to the consumer-focused Patient Payment Technology Reports.
Quantifiable outcome
- 60% of patient payments made online (pre-COVID), with digital-first strategies growing post-pandemic
- +7 more outcomes
Companies that use Salucro Healthcare Solutions
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
Salucro Healthcare Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature12 records
Salucro Healthcare Solutions partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and secondary.
- Cerner (Oracle Health)coreSalucro announced an expansion of its integrated patient payment workflow solution for Cerner Millennium customers, allowing providers to launch payment interactions from any existing Cerner Millennium context using native mPage functionality. The integration enables real-time payment posting, 16+ payment options, and seamless single sign-on directly within Cerner workflows. Benefits can be realized in as early as 12 weeks.
- MEDITECH (MEDITECH Users Network)secondarySalucro presented at the annual 2023 MEDITECH Users Network Conference in Liverpool, signaling an ongoing integration and go-to-market partnership with MEDITECH's hospital EHR customer base.
- American ExpresssecondarySalucro participated in a joint webinar with American Express and Wix on digital payment innovation in healthcare, discussing challenges, trends, and opportunities in the healthcare payments space.
- Luma HealthcoreSalucro and Luma Health partnered to add personalized payment integrations throughout the patient journey, enabling easier patient payments within Luma Health's patient engagement and scheduling platform. The partnership integrates Salucro's payment processing into Luma Health's patient-facing communication and scheduling workflows.
- AccuRegsecondarySalucro partnered with AccuReg (a healthcare revenue cycle technology company) to deliver integrated payment and billing communication solutions. AccuReg's Vice President of Business Development participated in Salucro's Healthcare Fintech Webinar Series discussing contactless payments and patient financial engagement.
- CareCreditcoreSalucro partners with CareCredit (a Synchrony Financial service) to deliver patient financing options integrated with the Salucro Payment Platform. CareCredit provides healthcare-specific credit cards with zero to low-interest financing terms, enabling patients to manage high-deductible and out-of-pocket costs. The partnership adds a critical financing capability to Salucro's omni-channel payment portfolio.
- Ontario Systems (Artiva HCx)secondarySalucro and Ontario Systems launched a new payment integration for Artiva HCx customers, designed to drive collection efficiencies for healthcare revenue recovery teams. The integration enables Ontario Systems' Artiva HCx users to process patient payments directly within the revenue recovery workflow.
- GoRevsecondarySalucro launched a payment integration with GoRev, offering fully-integrated payment technology to GoRev customers, enabling payment processing directly within GoRev's revenue cycle management platform.
- Ingenico GroupsecondarySalucro launched a new patient financing solution on Ingenico Group's latest EMV-enabled and PCI-certified tablet devices, enabling healthcare providers to accept secure, compliant payments at the point of service using Ingenico hardware integrated with Salucro's payment platform.
- Epic (App Orchard)coreSalucro joined the Epic App Orchard and developed a Hyperspace payment integration for Epic users. The integration enables Epic customers to access Salucro's patient payment platform directly within the Epic EHR workflow. The partnership was live at Greater Hudson Valley Health System as of January 2018.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
Salucro Healthcare Solutions competitors and assessment
Company assessmentDirect peers
- Flywire: Flywire is a global payments platform with a dedicated healthcare vertical offering patient billing, payment plans, and international payment capabilities for providers.
- Collectly: Collectly is a healthcare patient billing and payments platform offering automated patient outreach, online bill pay, text-to-pay, and EHR integration for providers and RCM partners.
- Rectangle Health: Rectangle Health offers patient payment processing, practice management, and digital front-door solutions for healthcare practices, with HIPAA- and PCI-compliant payment tools.
- Cedar: Cedar is a direct competitor offering a patient financial engagement platform with personalized billing, payment plans, and EHR-integrated workflows for hospitals and health systems.
- HealthPay24: HealthPay24 provides patient payment and e-billing solutions for hospitals and physician practices, with EHR integration and omni-channel payment options.
- VisitPay (now Paytient): VisitPay/Paytient provides patient billing, payment, and financing solutions tightly integrated with EHR systems, serving hospitals and large physician groups.
Others
- CareCredit (Synchrony Financial): CareCredit is a Synchrony Financial healthcare-branded credit card product. Salucro integrates directly with CareCredit to offer patient financing, making it a tightly coupled partner-channel comparable.
Emerging players
- PatientPop (Tebra): PatientPop, now part of Tebra, provides patient engagement and practice growth tools including patient billing and digital payments for independent practices.
Broad incumbents
- Elavon (U.S. Bank subsidiary): Elavon is U.S. Bank's payment processing subsidiary and is now a sister entity to Salucro under common ownership, providing merchant payment processing that overlaps with Salucro's healthcare payments platform.
- Waystar: Waystar is a large, established healthcare revenue cycle and payments platform offering patient billing, estimation, and payment processing across the RCM stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Salucro Healthcare Solutions social profiles
Digital presenceSalucro Healthcare Solutions compliance and trust
Trust signalCompliance6 records
Salucro Healthcare Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Salucro Healthcare Solutions leadership team
Management profileNumber of profiles
Profiles7 records
Salucro Healthcare Solutions funding detail
Funding detailFunding overview
Funding rounds6 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Salucro Healthcare Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Salucro Healthcare Solutions
What does Salucro Healthcare Solutions do?
Salucro Healthcare Solutions provides a unified healthcare payment and patient financial engagement platform for hospitals, health systems, and physician practices. The Salucro Payment Platform delivers patient-facing online bill pay plus payment integrations that enable providers to collect patient payments throughout the revenue cycle, supporting 16+ omni-channel payment options including in-person, online, IVR, text-to-pay, mobile, contactless, patient portal, and third-party financing. The platform embeds directly within EHR workflows (Epic, Cerner Millennium, MEDITECH) with real-time auto-posting and PCI-validated point-to-point encryption.
Is Salucro Healthcare Solutions a public or private company?
Salucro Healthcare Solutions is a private company. It is classified as corporate owned and is currently acquired.
When was Salucro Healthcare Solutions founded?
Salucro Healthcare Solutions was founded in 2004. It employs 101 to 250 people.
Where is Salucro Healthcare Solutions based?
Salucro Healthcare Solutions is headquartered in Phoenix, United States, in the North America region.
How does Salucro Healthcare Solutions make money?
Two revenue lines are on record. Payment Processing / Transaction Fees are the primary driver. The others are platform / Software Fees (inferred).
Who are Salucro Healthcare Solutions's main competitors?
Direct peers on record are Flywire, Collectly, Rectangle Health, Cedar, HealthPay24 and VisitPay (now Paytient). CareCredit (Synchrony Financial) is listed as an others. PatientPop (Tebra) is listed as an emerging player. Broad incumbents are Elavon (U.S. Bank subsidiary) and Waystar.
Does Salucro Healthcare Solutions have an API?
No public API is recorded for Salucro Healthcare Solutions.
What industry is Salucro Healthcare Solutions in?
Salucro Healthcare Solutions's product category is Healthcare Patient Payment Technology. Its primary akta.pro industry code is HLACAEAI, Patient Financial Engagement (Estimates, Billing Presentment, Payments), with a secondary code of FSAMAJAH, Healthcare Billing & Patient Payments Presentment. Its NAICS code is 5182 and its SIC code is 7372.