AccuReg
AccuReg provides analytics-driven software and services for the front-end of healthcare revenue cycle management, helping hospitals and health systems with patient financial clearance, insurance discovery, authorization, eligibility, and patient payments.
- Company typePrivate
- Founded2005
- HeadquartersMobile, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What AccuReg does
AccuReg is a US-based healthcare technology company, founded in 2005 and headquartered in Mobile, Alabama, that builds analytics-driven software and services for the front-end of the hospital revenue cycle. The platform helps healthcare providers financially clear patients for care, discover undisclosed insurance coverage, manage medical authorizations, enroll self-pay patients in coverage, and collect patient payments. Core products include Patient Financial Clearance (a workflow automation suite), Coverage Insight™ (insurance discovery analytics), SmartPay Plus™ (patient payments), Eligibility and Enrollment Services, Connected Authorization Services (intelligent automation plus broad payer connectivity), and Patient Access Contact Center Services (managed scheduling and customer service operations). AccuReg's technology combines analytics, intelligent automation, and broad payer system integrations to address front-end denials, slow reimbursement, and poor patient financial experience — primary pain points cited by health system customers.
The company's go-to-market is enterprise-oriented, selling primarily to health systems and hospitals with a secondary focus on large physician groups. Pricing is not publicly disclosed and appears quote-based, consistent with multi-year enterprise contracts. A referenced case study describes the platform supporting scheduling for approximately 700 providers and over 65,000 patient calls monthly, indicating meaningful operational scale within anchor health system customers. AccuReg's products are now offered within Optum's Patient Access Services portfolio, and the company's legal name is recorded as Optum, Inc., indicating integration into UnitedHealth Group's Optum health services segment. AccuReg has 51–100 employees, completed an undisclosed acquisition of Zenig in November 2020 to extend patient engagement/intake capabilities, and earlier received capital from Advantage Capital in 2014. The business model combines software licensing with managed service revenue (e.g., contact center operations), positioning AccuReg in the healthcare RCM technology and services category.
AccuReg firmographics
Firmographics- Name
- AccuReg
- Legal name
- Optum, Inc.
- Website
- https://accuregsoftware.com
- Company type
- Private
- Founded year
- 2005
- Headcount range
- 51–100 employees
- Short description
- AccuReg provides analytics-driven software and services for the front-end of healthcare revenue cycle management, helping hospitals and health systems with patient financial clearance, insurance discovery, authorization, eligibility, and patient payments.
- Ownership category
- akta.pro rank
AccuReg industry classification
Industry- Product category
- Healthcare Revenue Cycle Management
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Eligibility & Benefits Verification (HLACACAD)
- akta.pro secondary industries
- Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI), Patient Intake, Digital Registration & eForms (HLACAEAF), Enterprise Integration Engines & Interface Management (HL7 v2/X12/API) (HLACABAC)
Keywords
Where AccuReg is headquartered
LocationHeadquarters
- HQ city
- Mobile
- HQ country
- United States
- HQ region
- North America
Markets served
AccuReg business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Distribution channels1 record
Marketing channels4 records
AccuReg product offering
Product offeringCore offering
AccuReg provides an integrated platform for patient access, intake and engagement, combining analytics-driven software (such as Coverage Insight™ and SmartPay Plus™) with eligibility, enrollment, contact center and authorization services. The platform helps health systems, hospitals and large physician groups financially clear patients, identify undisclosed insurance coverage, accelerate collections, and reduce front-end denials across the revenue cycle.
Product overview
Optum's Patient Access Services for Revenue Cycle Management is a comprehensive solution suite offering a combination of software products, services, and tools designed to help healthcare providers improve patient acquisition, financially clear patients for care, and facilitate patient payments. The portfolio includes analytics-driven insurance discovery software (Coverage Insight™), patient payment solutions (SmartPay Plus™), and patient financial clearance workflows, complemented by eligibility and enrollment services, contact center services, and connected authorization services. This integrated approach aims to streamline revenue cycle operations while enhancing the patient financial experience.
Differentiator
Problem solved
Functional benefit
Products and services
- Patient Financial Clearance Solution suite that streamlines the financial clearance process for health systems and hospitals by increasing collections and reducing front-end denials through optimized and automated workflows.
- Coverage Insight™ Analytics-driven insurance discovery software for providers that helps identify undisclosed coverage for patients.
- SmartPay Plus™ Patient payments solution that helps providers accelerate collections, improve the patient financial experience and simplify workflows.
- Eligibility and Enrollment Services Customizable service for providers that helps find coverage for self-pay patients.
- Patient Access Contact Center Services Strategic patient access and call center services for hospitals, health systems and large physician groups.
- Connected Authorization Services Medical authorization management service that leverages expert staffing, intelligent automation and broad connectivity to providers.
Quantifiable outcome
- Streamlined scheduling for approximately 700 providers
- +1 more outcomes
Companies that use AccuReg
Customer profileSegments2 records
Ideal customer profiles2 records
AccuReg technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
AccuReg partnerships and signals
Strategic signalRecent moves6 records
Expansion highlights5 records
AccuReg competitors and assessment
Company assessmentDirect peers
- R1 RCM: Large-scale end-to-end RCM vendor with significant patient access and contact center operations, competing head-to-head with AccuReg for hospital front-end RCM business.
- Experian Health: Provides eligibility verification, insurance discovery, patient access, and patient payment solutions to hospitals, overlapping closely with AccuReg's patient financial clearance and Coverage Insight™ offerings.
- Phreesia: Specializes in patient intake, digital registration, and patient payments at the point of service, overlapping with AccuReg's intake/engagement and SmartPay Plus™ patient payment capabilities.
- Waystar: End-to-end revenue cycle management platform with strong patient access and eligibility, prior authorization, and patient payments modules that directly compete with AccuReg's Coverage Insight™, SmartPay Plus™ and financial clearance capabilities.
- FinThrive: Revenue cycle management software suite covering patient access, eligibility, prior authorization, and claims management — a near-direct competitor to AccuReg across the front-end RCM stack.
- Availity: Payer-provider data exchange platform focused on eligibility, prior authorization, and claims — directly comparable to AccuReg's Connected Authorization Services and eligibility/enrollment functionality.
- HealthPay24: Patient payment and billing engagement platform for hospitals and health systems, closely comparable to AccuReg's SmartPay Plus™ solution.
Emerging players
- Olive AI: Healthcare automation and AI platform targeting revenue cycle workflows including eligibility and prior authorization, posing a credible next-generation threat to AccuReg's analytics-driven coverage discovery.
- AKASA: AI-native revenue cycle automation company working with health systems on eligibility, prior authorization, and patient access workflows, increasingly competing for the same buyers as AccuReg.
Broad incumbents
- athenahealth: Broad ambulatory EHR and RCM incumbent for large physician groups and health systems, competing with AccuReg's secondary Large Physician Groups segment via bundled front-end RCM capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
AccuReg social profiles
Digital presenceAccuReg financial estimates
Financial estimateRevenue estimate
Valuation estimate
AccuReg leadership team
Management profileNumber of profiles
Profiles2 records
AccuReg funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AccuReg M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AccuReg
What does AccuReg do?
AccuReg provides an integrated platform for patient access, intake and engagement, combining analytics-driven software (such as Coverage Insight™ and SmartPay Plus™) with eligibility, enrollment, contact center and authorization services. The platform helps health systems, hospitals and large physician groups financially clear patients, identify undisclosed insurance coverage, accelerate collections, and reduce front-end denials across the revenue cycle.
When was AccuReg founded?
AccuReg was founded in 2005. It employs 51 to 100 people.
Where is AccuReg based?
AccuReg is headquartered in Mobile, United States, in the North America region.
Who are AccuReg's main competitors?
Direct peers on record are R1 RCM, Experian Health, Phreesia, Waystar, FinThrive, Availity and HealthPay24. Emerging players are Olive AI and AKASA. athenahealth is listed as a broad incumbent.
Does AccuReg have an API?
No public API is recorded for AccuReg.
What industry is AccuReg in?
AccuReg's product category is Healthcare Revenue Cycle Management. Its primary akta.pro industry code is HLACACAD, Eligibility & Benefits Verification, with a secondary code of HLACAEAI, Patient Financial Engagement (Estimates, Billing Presentment, Payments). Its NAICS code is 518 and its SIC code is 7372.