What Partners Pharmacy does

Partners Pharmacy, founded in 1998 and headquartered in Springfield, New Jersey, is the third-largest long-term care (LTC) pharmacy provider in the United States, serving more than 500 skilled nursing, long-term care, and assisted living communities across 10 states with approximately 800 employees. The company is a wholly owned subsidiary of Care One Integrated Healthcare Network and operates multiple regional pharmacy locations serving 48,000+ residents with 24/7/365 dispensing, STAT deliveries, multiple daily routes, and a back-up network of 5,000+ pharmacy locations for emergency supply. Its customer base is concentrated in US skilled nursing and assisted living operators, with named engagements including Presbyterian Village North (Texas), Liberty Commons Rehabilitation (Massachusetts), Regent Care Harborview and Highland Lake Center (Florida), and COVID-19 field hospitals for the State of New Jersey.

The company's core technology stack combines the proprietary AP PassPort remote automated dispensing system (owned, manufactured, and supported in-house since 2002 and now deployed at 130+ SNFs), the PartnersConnect web portal and native mobile applications (iOS and Android), the MedRec360 medication reconciliation platform, and the Rx2Home transitional care program. It integrates with 13+ major eMAR/EMR platforms including PointClickCare, SigmaCare, MatrixCare, American HealthTech, QuickMAR, and Netsmart (HealthMEDX), with dedicated IT project managers supporting conversions. Complementary lines of business include Partners I.V. (a JCAHO-accredited infusion therapy affiliate), IV Mastery (a subscription education platform at $90/month), and Partners Medication Management LLC (a 2020 launch focused on care transitions).

Revenue is generated primarily through per-patient-day pharmacy service contracts with skilled nursing and assisted living facilities, supplemented by professional services (infusion therapy, consultant pharmacist reviews, formulary management) and subscription revenue from IV Mastery. Distribution is direct-to-facility via field sales, dedicated account management, and the PartnersConnect portal. Following persistent post-COVID census declines, Partners Pharmacy filed for Chapter 11 in August 2025, completed a Section 363 sale of substantially all assets to CS One in February 2026, and emerged with a completed financial restructuring and an enhanced revenue model in March 2026.

Name

Partners Pharmacy

Legal name

Partners Pharmacy

Website

https://partnerspharmacy.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Partners Pharmacy is the third-largest US long-term care pharmacy, serving 48,000+ residents across 500+ skilled nursing and assisted living facilities in 10 states via proprietary AP PassPort automated dispensing, PartnersConnect portal, and JCAHO-accredited infusion services.

Ownership category

akta.pro rank

Product category

Long-Term Care Pharmacy Services

NAICS

Nursing and Residential Care Facilities (623), Continuing Care Retirement Communities (623311), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233)

SIC

Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082)

akta.pro primary industry

Long-Term Care (LTC) & Skilled Nursing Facility Pharmacies (HLAFALAF)

akta.pro secondary industries

Medication Reconciliation & Transitions-of-Care Pharmacy Services (HLAFALAK), Specialty Pharmacies (Complex/High-Cost Therapies) (HLAFALAC), In-Home Infusion Pharmacy Support & Coordination (HSABALAH), Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG)

Keywords

• Long-term care pharmacy
• Medication management services
• Skilled nursing pharmacy
• Automated medication dispensing
• Infusion therapy services

Headquarters

HQ city

Cranford

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Pharmacy Services: Core pharmacy services providing medications to skilled nursing facilities, long-term care residences, and assisted living communities. Revenue generated through medication dispensing and related pharmacy services with multiple daily deliveries and 24/7 availability.
2. Infusion Therapy Services: Provided through Partners I.V., a JCAHO-accredited affiliate. Services include IV therapy management, clinical consultation, 24/7 IV-line starts, and policy/procedure development for skilled nursing facilities.
3. IV Mastery Education Platform: Subscription-based educational platform providing IV training courses to healthcare workers. Unlimited 24/7 access to classes with more courses being added. Includes video training, tutorials, workbooks, and instructional posters.
4. Clinical Consulting Services: Clinical consultant pharmacist services providing medication reviews, regulatory compliance oversight, survey preparation, and clinical education programs.
5. Formulary Management and Cost Containment: Facility-specific preferred formulary development, cost-reduction strategies, and medication utilization management to help reduce pharmacy expenses.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Partners Pharmacy provides long-term care pharmacy services to skilled nursing facilities, assisted living communities, and memory care residences across 10 states. Core offerings include medication dispensing and multiple daily deliveries, proprietary on-site automated dispensing (AP PassPort), JCAHO-accredited infusion therapy via Partners I.V., eMAR/EMR integration, clinical consultant pharmacist services, transitional care medication management (Rx2Home, MedRec360), and subscription-based IV training (IV Mastery).

Product overview

Partners Pharmacy is a long-term care pharmacy provider offering a platform-plus-modules architecture centered on medication management for skilled nursing, assisted living, and memory care communities. The core portfolio includes AP PassPort (a remote onsite automated dispensing system), PartnersConnect (a proprietary client web portal and mobile app), MedRec360 (medication reconciliation), and Rx2Home (transitional care medication management). These are complemented by professional services including account management, consultant pharmacist services, infusion therapy (via Partners I.V.), education and training (including IV Mastery), and eMAR/EMR integration. The company operates multiple regional pharmacy locations and serves facilities across the Mid-Atlantic and Northeast U.S.

Differentiator

Problem solved

Functional benefit

Brands

• AP PassPort: Remote onsite dispensing system - a fully automated, remotely monitored medication-dispensing center located inside healthcare facilities
• PartnersConnect
• MedRec360
• Partners I.V.
• IV Mastery

Products and services

• AP PassPort A fully automated, remotely monitored medication-dispensing center installed inside healthcare facilities. Dispenses single and multi-fill medication envelopes labeled with resident name, room number, and medications; increases on-site medication availability to over 300 medications; interfaces with eMAR systems and securely packages controlled medications.
• PartnersConnect

Quantifiable outcome

• Over 130 facilities deployed with AP PassPort technology
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Pharma-Care Inc.coreStrategic or Co-development Partner · 1 April 2020Partner organization providing 24/7 pharmacy staffing in collaboration with Partners Pharmacy's APS PassPort system at NJ field hospitals during COVID-19 pandemic. Pharma-Care pharmacists with multi-state licenses were made available to process immediate prescription needs.
• PointClickCarecoreTechnology or IntegrationCertified Exchange Partner for eMAR/EMR integration. Partners Pharmacy integrates with PointClickCare's electronic medication administration record system.
• SigmaCarecoreTechnology or IntegrationTechnology partnership for eMAR integration supporting skilled nursing facility workflow.
• MatrixCarecoreTechnology or IntegrationeMAR/EMR integration partnership supporting long-term care facility operations.
• American HealthTechcoreTechnology or IntegrationTechnology partnership for eMAR integration with American HealthTech's healthcare IT solutions.
• iMARcoreTechnology or IntegrationTechnology partnership for electronic medication administration record integration.
• Netsmart (HealthMEDX)coreTechnology or IntegrationeMAR/EMR integration partnership through Netsmart's HealthMEDX solution.
• QuickMARcoreTechnology or IntegrationTechnology partnership for eMAR integration supporting medication management.
• Care One Integrated Healthcare NetworkcoreStrategic or Co-development PartnerParent network organization. Partners Pharmacy is part of the Care One Integrated Healthcare Network designed to provide total continuity of care across every aspect of a patient or resident's healthcare journey.
• Leverage Garland PharmacyminorStrategic or Co-development PartnerPartnership with Leverage Garland pharmacy to provide additional services to outlier accounts during Hurricane Harvey crisis.
• Presbyterian Village North (PVN)coreStrategic or Co-development PartnerAcquired PVN onsite pharmacy. PVN is a premier family-owned healthcare provider dedicated to exceptional care at its faith-based CCRC in Dallas, Texas. Services expanded to include all PVN residents and staff.

Scale indicators11 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• PharMerica: One of the two largest US long-term care pharmacy providers (now part of BrightSpring Health Services), serving skilled nursing, assisted living, and behavioral health facilities. Direct competitor to Partners Pharmacy with national scale, infusion capabilities, and consultant pharmacist services.
• Omnicare: A division of CVS Health, Omnicare is the other largest LTC pharmacy provider in the US, serving SNFs, assisted living, and other senior care settings with pharmacy, infusion, and clinical consulting. Directly comparable to Partners Pharmacy across the full LTC pharmacy stack.
• Guardian Pharmacy Services: One of the largest privately-held LTC pharmacy operators in the US with a regional pharmacy model serving assisted living, memory care, and skilled nursing communities. Comparable business model to Partners Pharmacy with similar emphasis on local service plus national resources.
• PharmScript: LTC pharmacy focused exclusively on skilled nursing and long-term care facilities, providing medication dispensing, eMAR integration, and clinical consulting. Direct competitor with similar SNF-centric go-to-market.
• Polaris Pharmacy Services: Regional LTC pharmacy provider serving skilled nursing, assisted living, and behavioral health communities across the Mid-Atlantic and Northeast US. Closely comparable to Partners Pharmacy on geography, customer mix, and service portfolio.
• ProCare LTC Pharmacy: Long-term care pharmacy serving SNFs, assisted living, and group homes with medication dispensing, packaging, and consulting services. Comparable service model and customer base to Partners Pharmacy.

Emerging players

• AlixaRx: LTC pharmacy with proprietary automated packaging and dispensing technology deployed inside SNFs. Comparable to Partners Pharmacy's AP PassPort model as a tech-enabled LTC pharmacy focused on on-site dispensing.

Others

• Care One Integrated Healthcare Network: Parent company of Partners Pharmacy, operating assisted living, skilled nursing, post-acute rehab, memory care, home care, and hospice. Provides the captive referral pipeline and customer base for Partners Pharmacy.
• PointClickCare: Leading cloud-based EHR platform for SNFs and senior living, integrated with Partners Pharmacy as a Certified Exchange Partner. Comparable as a core technology ecosystem player in the LTC pharmacy/eMAR stack rather than a direct competitor.
• MatrixCare: Leading EHR provider for long-term care, skilled nursing, and senior living communities. Partners Pharmacy integrates with MatrixCare for eMAR — adjacent ecosystem participant rather than a pharmacy services competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/partnerspharma
• Facebookfacebook.com/PartnersPharmacy
• LinkedInlinkedin.com/company/partners-pharmacy
• Instagraminstagram.com/partnerspharm

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries4 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Partners Pharmacy