What Cyclone Robotics does

Shanghai Hongji Information Technology Co., Ltd., operating as Cyclone Robotics (弘玑Cyclone), is a Shanghai-headquartered enterprise software vendor founded in 2015 that builds AI-driven robotic process automation and intelligent agent platforms for large Chinese enterprises, state-owned enterprises (SOEs), and government agencies. Its product has evolved through three stages — RPA (2019), Hyper Automation (2022), and the APA AI Action Intelligence Agent platform (2024) — and is organized around the proprietary "Zhi Xing" (知行) framework that structures agent behavior into Perceive-Recognize-Decide-Act cycles. The technology stack combines the APA智行体 orchestrator, RAG Knowledge Decision Platform, IWS Intelligent Workspace, MaaS Hybrid Model Foundation, and a Digital Employee Platform exposing MCP-served agents, with a Xinchuang (信创) native variant for full-stack domestic IT compatibility in government and SOE deployments.

The company monetizes through enterprise subscription licensing for the AI Action Agent platform, usage-based revenue from MaaS model consumption and an AI component marketplace, and professional services for implementation, customization, and training delivered via Cyclone Academy (弘玑学院). Go-to-market combines direct enterprise field sales with a 2,000+ partner network covering solution providers, technology partners (e.g., New H3C, Dongxu Group), and service partners (e.g., Transcosmos), alongside a hybrid monthly SMB tier. Cyclone has scaled to 2,000+ enterprise customers across finance, energy, manufacturing, aviation, telecommunications, government, retail, and agriculture — including ZTE, State Grid, China Unicom, COFCO, Hisense, and China Southern Airlines — with a reported 100% annual renewal rate. It has raised nearly $200 million across four rounds through 2023, with the $150 million 2021 Series C co-led by CMC Capital and Goldman Sachs Asset Management, and is expanding into the United States, Japan, and Southeast Asia.

Name

Cyclone Robotics

Legal name

上海弘玑信息技术有限公司

Website

https://cyclone-robotics.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Cyclone Robotics (弘玑, Shanghai, founded 2015) builds an enterprise AI Action Agent platform combining RPA, LLM orchestration, and RAG knowledge decisioning, sold primarily to large Chinese enterprises, SOEs, and government agencies via direct sales and a 2,000+ partner network.

Ownership category

akta.pro rank

Product category

Enterprise AI Automation Platform

NAICS

Software Publishers (513210), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Robotic Process Automation (RPA) & Digital Robotics (HDAAAIAI)

akta.pro secondary industries

Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• Robotic process automation
• AI agent platform
• Intelligent automation
• Hyperautomation software
• Enterprise digital workforce

Headquarters

HQ city

Shanghai

HQ country

China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Enterprise Software Licenses and Subscriptions: Subscription-based licensing model for enterprise customers accessing the AI Action Agent platform and various intelligent agent solutions. Annual recurring revenue with 100% customer renewal rate.
2. Professional Services: Implementation, consulting, and customization services for enterprise deployments including system integration, process automation implementation, and training through 弘玑学院.
3. Platform Usage and Capacity: Revenue derived from platform usage, MaaS model consumption, and AI component marketplace transactions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Cyclone Robotics develops and sells the Cyclone AI Action Intelligence Platform (APA, 智行体平台), an enterprise software product that combines AI agents, robotic process automation, and large language models to deliver AI-driven digital employees for large organizations. The platform is targeted at enterprise customers in finance, energy, manufacturing, aviation, telecom, government, and retail, and is delivered through subscription licenses with complementary implementation services.

Product overview

Cyclone Robotics (弘玑) offers a unified platform-plus-modules architecture centered on the 弘玑AI行动智能体平台 (Cyclone AI Action Intelligence Platform). The core platform provides full-stack AI infrastructure covering five layers: data, models, tools, agents, and applications. Supporting modules include the APA智行体平台 (end-to-end action orchestrator), RAG知识决策平台 (knowledge retrieval and decision brain), IWS智能工作空间 (intelligent workspace), 数字员工平台 (digital workforce management with MCP services), MaaS混合模型底座 (model infrastructure), and AI Tools工具箱 (component management). Industry-specific intelligent agent products include 穿透智控 (state asset supervision), 社保数智员工 (social security), 业财智能体/财银通 (business-finance), 信创原生自动化 (domestic secure automation), 合同审阅智能体, 标书审查智能体, and 采购智能体. Solution verticals span AI platforms, business-finance integration, government/public services, energy/power, telecommunications, financial technology, automotive/high-end manufacturing, consumer goods/retail, supply chain management, aviation, edge AI, and SMEs. The product portfolio evolved through three stages: RPA (2019) → Hyper Automation (2022) → APA (2024), and is deployed across 2,000+ enterprise customers.

Differentiator

Problem solved

Functional benefit

Brands

• 弘玑知行平台: AI Action Intelligence Agent platform - core enterprise-level platform for AI agents
• 弘玑行动智能体
• 弘玑决策智能体
• 智能业务空间
• 数字员工平台
• IWS智能工作空间
• APA智行体平台
• RAG知识决策平台
• AI Tools工具箱
• MaaS混合模型底座
• 穿透智控
• 社保数智员工
• 业财智能体
• 财银通
• 信创原生自动化
• 合同审阅智能体
• 标书审查智能体
• 采购智能体
• 弘玑学院

Products and services

• Cyclone AI Action Intelligence Platform (APA, 智行体平台) Enterprise platform combining AI agents, robotic process automation, retrieval-augmented generation, and large language models to automate knowledge work and back-office processes for large organizations in finance, energy, manufacturing, aviation, telecom, government, and retail.
• RAG Knowledge Decision Platform (RAG知识决策平台) Retrieval-augmented generation based knowledge and decision platform that enables enterprises to query internal knowledge bases and surface decision-relevant content for digital employees and human users.
• IWS Intelligent Workspace (IWS智能工作空间) Intelligent workspace product that provides a unified interface for orchestrating digital employees, human tasks, and automated processes inside the enterprise.
• Digital Employee Platform (数字员工平台) Platform for deploying, managing, and scaling AI-driven digital employees that execute knowledge work and operational processes across the enterprise.
• MaaS Hybrid Model Foundation (MaaS混合大模型底座) Model-as-a-Service hybrid foundation that orchestrates multiple large language models to power digital employees, RAG, and AI agent capabilities within the Cyclone platform.
• AI Tools Tool Box (AI工具百宝箱) Pre-built AI tools and components library that lets enterprise customers compose and extend AI-driven automations on top of the Cyclone platform.

Quantifiable outcome

• 300%+ efficiency improvement in core expense auditing scenarios (Pinggao Electric)
• +8 more outcomes

Named customers10 records

Segments9 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature8 records

Partnerships

Four partnerships are on record, tiered major.

• TranscosmosmajorStrategic or Co-development Partner · 17 January 2025Partnership to integrate RPA into Transcosmos operations for efficiency enhancement and innovation. Collaboration has re-engineered core processes and driven digital transformation.
• Dongxu Group (东软集团)majorTechnology or IntegrationTechnology partnership for deep integration of Cyclone's AI action agent capabilities into Dongxu's multiple solutions. Joint innovation enhances product competitiveness.
• New H3C (新华三)majorTechnology or IntegrationTechnology partner completing full-stack optimization of computing infrastructure with Cyclone's AI action agent platform. Deep fusion solution enables customers to achieve efficiency multiplication and cost optimization.
• ZTE Corporation (中兴通讯)majorImplementation/ SI/ Consulting PartnerStrategic partnership for digital transformation. ZTE's digital business director cited Cyclone's partner-centric empowerment system and training through Cyclone Academy as key success factors.

Scale indicators12 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• Appian: Process automation and low-code platform with intelligent automation and AI capabilities. Overlaps with Cyclone in BPM, workflow automation, and process orchestration for large regulated enterprises.
• IBM Robotic Process Automation: Broad incumbent offering RPA as part of IBM's wider automation, AI, and services portfolio. Targets large enterprises and government customers with strong compliance requirements, overlapping with Cyclone's regulated-industry focus.
• Microsoft Power Automate: Broad incumbent offering RPA, AI, and process automation embedded in the Microsoft 365 and Azure ecosystem. Competes via deep integration with enterprise productivity and developer tools rather than standalone automation.

Direct peers

• Laiye: Chinese RPA and intelligent automation vendor and one of Cyclone's closest domestic competitors. Targets similar enterprise and government customers in China and is the most directly comparable peer in the Chinese market.
• Automation Anywhere: Direct RPA competitor offering cloud-native automation and AI-powered digital workers. Competes head-to-head with Cyclone in enterprise process automation and agentic AI platforms.
• UiPath: Global leader in RPA and enterprise automation. Most direct competitor to Cyclone in pure-play RPA/intelligent automation, competing in the same Gartner Magic Quadrant and serving similar enterprise automation use cases.
• SS&C Blue Prism: Established enterprise RPA platform now owned by SS&C Technologies. Competes in the same Gartner Magic Quadrant as Cyclone, focused on highly regulated industries with on-prem deployment models.

Emerging players

• WorkFusion: AI-native intelligent automation vendor focused on financial services and anti-money laundering use cases. Comparable to Cyclone in combining RPA with AI/ML for regulated enterprise workflows, though at a smaller scale.
• Ant Group (Antfortune / Ant Work RPA): China-based technology company with RPA and agentic automation capabilities embedded in its financial and enterprise technology stack. Increasingly competes with Cyclone for large Chinese enterprise and SOE automation deals.

Regional players

• EdgeVerve (Infosys): Infosys-owned automation platform (AssistEdge) serving global enterprises with strong delivery in Asia and emerging markets. Comparable to Cyclone in offering end-to-end RPA plus AI capabilities with vertical solution packages.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cyclone-robotics

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds4 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cyclone Robotics