The Park Hotels
The Park Hotels operates 40+ luxury, mid-market, and economy hotels across India under four brands (THE Park, The Park Collection, Zone, Zone Connect), serving business, leisure, wedding, and heritage-travel guests as part of the Apeejay Surrendra Group.
- Company typePrivate
- Founded1967
- HeadquartersKolkata, India
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What The Park Hotels does
The Park Hotels is an Indian luxury boutique hotel operator founded in 1967 and headquartered at 17 Park Street, Kolkata, operating as part of the Apeejay Surrendra Group. The company runs 40+ properties across India organized under four brands: THE Park Hotels (luxury), The Park Collection (heritage), Zone by The Park (mid-market), and Zone Connect by The Park (economy), serving business travelers, leisure tourists, destination wedding clients, and heritage tourism segments.
The group's distribution and commercial infrastructure is built on third-party platforms including Synxis (Sabre) and TravelClick booking engines for global GDS and OTA connectivity, supplemented by memberships in Relais & Chateaux and Design Hotels for international luxury inbound, and an American Express co-branded partnership for high-spend cardholder access. The THE Park Preferred loyalty program provides tiered repeat-guest economics across the multi-brand portfolio.
The business model is asset-heavy hospitality: revenue is generated primarily through room revenue, food and beverage, banqueting and weddings, with margin driven by occupancy, ADR, and brand-tier mix. Growth is being pursued through new property openings in markets such as Indore and Goa, segment expansion via the Zone Connect economy brand, and heritage-property conversions under The Park Collection. Disclosed financials, headcount, and unit-level economics are not present in the available input, so quantitative triangulation is limited.
The Park Hotels firmographics
Firmographics- Name
- The Park Hotels
- Legal name
- The Park Hotels
- Website
- https://theparkhotels.com
- Company type
- Private
- Founded year
- 1967
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- The Park Hotels operates 40+ luxury, mid-market, and economy hotels across India under four brands (THE Park, The Park Collection, Zone, Zone Connect), serving business, leisure, wedding, and heritage-travel guests as part of the Apeejay Surrendra Group.
- Ownership category
- akta.pro rank
The Park Hotels industry classification
Industry- Product category
- Luxury Boutique Hotels
- NAICS
- Hotels (except Casino Hotels) and Motels (72111), Accommodation (721)
- SIC
- Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)
- akta.pro secondary industries
- Heritage & Palace Luxury Hotels (THAGACAF), Lounge Bars & Hotel Bars (THAFAEAI)
Keywords
Where The Park Hotels is headquartered
LocationHeadquarters
- HQ city
- Kolkata
- HQ country
- India
- HQ region
- Asia
Offices11 records
Markets served
The Park Hotels business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Hotel Room Accommodations: Core revenue from room bookings across luxury boutique properties. Room categories range from standard deluxe rooms to presidential suites, with pricing varying by property, season, and room type.
- Food & Beverage: Significant revenue stream from 50+ restaurants, bars, and lounges across properties. Includes award-winning restaurants featuring diverse cuisines, poolside bars, nightclubs, and specialty dining experiences.
- Meetings, Events & Banquets: Corporate events, weddings, conferences, cocktail dinners, social events, lifestyle exhibitions, and press meets. Venues include ballrooms, Darbar Halls, Mubarak rooms, and outdoor lawns.
- Spa & Wellness (Aura Spa): Luxury day spa services including massages, sauna, steam chambers, and wellness treatments at Aura Spa locations across properties.
- THE Park Preferred Loyalty Program: Membership program driving direct bookings with tier-based benefits (Gold, Platinum, Black). Members earn points on room rate, dining, and spa that can be redeemed for future stays and experiences.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | AMEX Stay Offer: 20-25% savings for American Express cardholders |
| Subscription | Multi-year contract | The Royal Sojourn: 3 nights for price of 2 at Ran Baas The Palace |
| Subscription | Multi-year contract | The Royal Summer Retreat: 3 nights for price of 2 at Lotus Palace Chettinad |
| Subscription | Annual | THE Park Preferred Membership Tiers (Gold, Platinum, Black) |
Go-to-market motion4 records
Distribution channels6 records
Marketing channels10 records
The Park Hotels product offering
Product offeringCore offering
The Park Hotels operates luxury boutique hotel accommodations across 40+ properties in 13+ Indian cities, complemented by 50+ restaurants, bars, and nightclubs, dedicated event and banquet venues for corporate and wedding functions, the Aura Spa wellness service, and the THE Park Preferred tiered loyalty program. The portfolio spans luxury (THE Park Hotels, The Park Collection), mid-scale (Zone by The Park), and economy (Zone Connect by The Park) tiers, with heritage properties including Ran Baas The Palace (Patiala, Relais & Chateaux member) and The Lotus Palace Chettinad.
Product overview
THE Park Hotels operates a diversified portfolio of hospitality brands under the Apeejay Surrendra Group umbrella. The flagship THE Park Hotels collection offers luxury boutique properties featuring design-forward interiors, award-winning restaurants, nightlife venues, and Aura Spa services. The sub-brand Zone by The Park provides mid-scale accommodations, while Zone Connect by The Park serves the economy segment. Heritage properties include Ran Baas The Palace (Patiala, member of Relais & Chateaux) and The Lotus Palace Chettinad. The group also operates The Denmark Tavern and maintains THE Park Preferred, a three-tier loyalty program (GOLD, PLATINUM, BLACK) offering points-earning on stays, dining, and spa with benefits including discounts, priority service, and exclusive experiences.
Differentiator
Problem solved
Functional benefit
Brands
- THE Park Hotels: 5 Star Luxury Boutique Hotels - the company's flagship luxury boutique hotel brand operating in major Indian cities.
- The Park Collection
- Zone By The Park
- Zone Connect by The Park
Products and services
- THE Park Hotels (Luxury Boutique Collection)
- Zone by The Park
- Zone Connect by The Park
- Ran Baas The Palace
- The Lotus Palace Chettinad
- THE Park Preferred (Loyalty Program)
- Aura Spa
- Meetings, Events & Banquets
Quantifiable outcome
- THE Park Bangalore won Runner-up for 'Favourite LGBTQ-Friendly Hotel in India' at Conde Nast Traveller Readers' Travel Awards
- +2 more outcomes
Companies that use The Park Hotels
Customer profileSegments4 records
Ideal customer profiles4 records
The Park Hotels technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
The Park Hotels partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Relais & ChateauxcoreRan Baas The Palace is a member of Relais & Chateaux, an exclusive international association of boutique hotels and gourmet restaurants. This membership provides international distribution through the Relais & Chateaux network and enhances visibility among global luxury travelers seeking unique properties.
- Design HotelscoreSeveral THE Park properties are members of Design Hotels, an exclusive collection of independently owned luxury hotels. Properties marked with * carry this designation, providing access to Design Hotels' global marketing channels and prestige positioning.
- American ExpressminorAmerican Express card offer providing up to 25% savings on stays at THE Park Hotels. Exclusive promotional pricing for AMEX card members with special rates on rooms and suites.
- Synxis (by Amadeus)coreSynxis reservation system powering online booking engine for THE Park Hotels, enabling real-time availability, pricing, and booking confirmation across all properties.
- TravelClickcoreTravelClick booking platform integrated into property websites for reservations and availability management.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
The Park Hotels competitors and assessment
Company assessmentDirect peers
- Neemrana Hotels: Heritage-focused Indian hospitality company operating restored palace and fort properties across India. Directly comparable to THE Park's heritage collection (Ran Baas The Palace, Lotus Palace Chettinad) on experiential heritage positioning and cultural tourism.
- Taj Hotels (Indian Hotels Company): India's largest luxury hotel chain operating iconic Taj-branded luxury, business, and leisure properties across India and internationally. Directly comparable to THE Park on luxury urban and heritage palace offerings, brand prestige, and Indian geographic focus.
- Oberoi Hotels & Resorts: India's premier luxury hotel group with full-service and luxury resort properties across India and select international locations. Closely comparable to THE Park on luxury positioning, premium F&B, and spa-led guest experience in India's major metros.
- ITC Hotels: Operates luxury (ITC Royal Bengal, ITC Mughal), business, and leisure hotels across India with strong F&B and spa offerings. Comparable to THE Park on luxury urban hotel positioning, multi-segment portfolio strategy, and pan-India coverage.
- The Leela Hotels: Luxury hotel group with iconic palace and urban properties across India. Directly comparable to THE Park on heritage palace positioning, premium design aesthetic, and luxury Indian traveler focus.
- The Lalit Hotels: Indian hotel chain operating luxury and mid-scale properties across India with strong F&B and banquet offerings. Comparable to THE Park on urban luxury positioning, India-only geography, and multi-tier portfolio strategy.
- Lemon Tree Hotels: Publicly listed Indian hotel chain operating mid-scale and upscale properties across India. Comparable to THE Park on multi-segment brand architecture (luxury/midscale/economy), pan-India footprint, and event/banquet-driven revenue mix.
Broad incumbents
- Radisson Hotel Group (India): Global hotel company with significant upper-upscale and luxury presence in India through Radisson Blu and Radisson RED. Comparable to THE Park on urban full-service positioning, banquet/MICE focus, and multi-tier brand portfolio, though much larger scale.
- Marriott International (India): Global hotel leader operating luxury (JW Marriott, St. Regis) and premium brands across India. Comparable to THE Park on luxury urban hotels and MICE/banquet business, though with vastly greater global loyalty distribution (Marriott Bonvoy).
Emerging players
- WelcomHeritage (ITC): Heritage hotel collection under ITC offering palace and haveli experiences across India. Directly comparable to THE Park Collection's heritage properties (Ran Baas, Lotus Palace) on palace-stay positioning and cultural tourism.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
The Park Hotels social profiles
Digital presenceThe Park Hotels compliance and trust
Trust signalCompliance3 records
The Park Hotels financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Park Hotels leadership team
Management profileNumber of profiles
Profiles1 record
The Park Hotels funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Park Hotels M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Park Hotels
What does The Park Hotels do?
The Park Hotels operates luxury boutique hotel accommodations across 40+ properties in 13+ Indian cities, complemented by 50+ restaurants, bars, and nightclubs, dedicated event and banquet venues for corporate and wedding functions, the Aura Spa wellness service, and the THE Park Preferred tiered loyalty program. The portfolio spans luxury (THE Park Hotels, The Park Collection), mid-scale (Zone by The Park), and economy (Zone Connect by The Park) tiers, with heritage properties including Ran Baas The Palace (Patiala, Relais & Chateaux member) and The Lotus Palace Chettinad.
Is The Park Hotels a public or private company?
The Park Hotels is a private company. It is classified as unknown and is currently operating.
When was The Park Hotels founded?
The Park Hotels was founded in 1967. It employs 1,001 to 5,000 people.
Where is The Park Hotels based?
The Park Hotels is headquartered in Kolkata, India, in the Asia region.
How does The Park Hotels make money?
Five revenue lines are on record. Hotel Room Accommodations are the primary driver. The others are food & Beverage, meetings, Events & Banquets, spa & Wellness (Aura Spa) and THE Park Preferred Loyalty Program.
Who are The Park Hotels's main competitors?
Direct peers on record are Neemrana Hotels, Taj Hotels (Indian Hotels Company), Oberoi Hotels & Resorts, ITC Hotels, The Leela Hotels, The Lalit Hotels and Lemon Tree Hotels. Broad incumbents are Radisson Hotel Group (India) and Marriott International (India). WelcomHeritage (ITC) is listed as an emerging player.
Does The Park Hotels have an API?
No public API is recorded for The Park Hotels.
What industry is The Park Hotels in?
The Park Hotels's product category is Luxury Boutique Hotels. Its primary akta.pro industry code is THAGAAAD, Resort-Area Full-Service Hotels (Non–All-Inclusive), with a secondary code of THAGACAF, Heritage & Palace Luxury Hotels. Its NAICS code is 72111 and its SIC code is 7011.