NeighborWorks Housing Solutions

What NeighborWorks Housing Solutions does

NeighborWorks Housing Solutions (NHS) is a Massachusetts-based 501(c)(3) nonprofit housing organization, formed in 2019 through the merger of NeighborWorks Southern Mass and Housing Solutions for Southeastern Massachusetts, with operational roots dating to 1970. NHS operates as a one-stop-shop full-service NeighborWorks Homeownership Center serving low- and moderate-income households, homeless individuals, first-time homebuyers, seniors, veterans, adults with disabilities, small landlords, and small business owners across 40+ communities in Southern Massachusetts (Plymouth and Bristol counties). The organization is the region's largest rental assistance provider, administering approximately 2,900 state and federal rental subsidies (Housing Choice Vouchers/Section 8, MRVP) through contracts with the Executive Office of Housing and Livable Communities (EOHLC).

NHS delivers a bundled service portfolio across three pillars: (1) rental assistance and homelessness prevention (Section 8, MRVP, RAFT, HomeBASE, Family Shelter Program, Family Self Sufficiency); (2) homeownership education and lending (8-hour homebuyer classes, down payment assistance, homeowner rehabilitation loans, Get the Lead Out loans, Home Modification Loan Program, reverse mortgage counseling, foreclosure prevention, financial coaching); and (3) affordable housing development and property management (nearly 1,000 apartment homes developed historically, 300+ units in current pipeline, 200+ units owned/managed). In 2025 NHS extended into small business lending via CDFI funding, launching four microloan programs (Thrive Local, Momentum Maker Digital, HerLaunch, Second Shift) up to $10,000 at 3% APR. Delivery occurs through six physical offices (Quincy HQ, Brockton, Kingston, New Bedford, Taunton, Fall River) with a seventh opening in Attleboro in July 2026, supplemented by online registration via eHomeAmerica, Cognito Forms intake portals, and listing integrations with Housing Navigator MA, AffordableHousing.com, and GoSection8.

NHS is revenue-funded primarily through government grants and contracts (HUD, EOHLC, MassDevelopment, CDFI Fund), with secondary fee streams from counseling/education fees ($60–$100 homebuyer classes, $175 reverse mortgage, $95 landlord training), loan origination and servicing (through subsidiary Neighborhood Housing Finance Corporation), and donations (Mulligan Tournament and Gala fundraising). The organization holds a dense stack of certifications — HUD-approved Housing Counseling Agency, FHA, CHAPA, EOHLC, MassHousing, CHDO, CDFI, and Certified Community Development Corporation — that gate access to public funding. NHS is a chartered member of the NeighborWorks America network and a member of the Housing Partnership Network and the Regional Housing Network (one of nine regional housing nonprofits in Massachusetts). Leadership comprises CEO Robert Corley, CFO Christine MacDonald, and COO Angelica Gomez.

Name

NeighborWorks Housing Solutions

Legal name

NeighborWorks Housing Solutions

Website

https://nhsmass.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

NeighborWorks Housing Solutions is a Massachusetts 501(c)(3) nonprofit and NeighborWorks Homeownership Center providing rental assistance, homelessness prevention, homeownership education, housing development, and small business lending to low- and moderate-income households across 40+ communities in Southern Massachusetts.

Ownership category

akta.pro rank

Product category

Affordable Housing Services

NAICS

Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Housing Counseling, Foreclosure Prevention & Loss Mitigation Programs (FSALAKAM), Rural, Tribal & Special-Population Housing Programs (FSALAKAL)

Keywords

• Affordable housing services
• Rental assistance programs
• Homebuyer education counseling
• Homelessness prevention services
• Small business microlending

Headquarters

HQ city

Quincy

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Infrastructure

Revenue model

1. Rental Assistance Administration: NHS administers approximately 2,900 state and federal rental subsidies (Section 8/Housing Choice Vouchers, MRVP) through contracts with the Executive Office of Housing and Livable Communities (EOHLC). This is the primary revenue stream covering operational costs for the leased housing department.
2. Homebuyer Education and Counseling Fees: Revenue from housing counseling and education classes. Homebuyer education classes generate $60-100 per household. Reverse mortgage counseling fees are $175. These fees support the Housing Consumer Education Center operations.
3. Landlord Training Program: One-on-one landlord training provided for $95 per household, covering rental property management, legal requirements, and certification for multi-family property owners.
4. Government Grants and Contracts: NHS receives funding through federal and state government programs including HUD grants, CDBG funds, HOME Program funds, Low-Income Housing Tax Credit partnerships, and Historic Tax Credit programs to support housing development and rehabilitation activities.
5. Donations and Fundraising: The organization accepts monetary donations and hosts annual fundraising events (Mulligan Golf Tournament and Gala). Donations qualify for Community Investment Tax Credit (CITC) program providing 50% state tax credit for donations $1,000+. The Mulligan Tournament has raised over $1,000,000 over 20+ years.
6. Homeowner Loans Origination: NHS originates homeowner rehabilitation loans, lead paint removal loans ($30,000-$45,000), and home modification loans through the Neighborhood Housing Finance Corporation (NHFC). Loans are funded through CDBG, HUD, HOME Program, and foundation grants, with NHS earning origination and servicing fees.
7. Small Business Loans: NHS received CDFI funding through MassDevelopment to offer small business loans up to $10,000 with 3% APR. Programs include Thrive Local Business Loan, Momentum Maker Digital Loan, HerLaunch Fund, and Second Shift Startup Loan, generating interest income and supporting economic development mission.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

NeighborWorks Housing Solutions (NHS) is a nonprofit housing organization that administers approximately 2,900 state and federal rental subsidies (Section 8, MRVP) and delivers a comprehensive suite of housing services across Southern Massachusetts. Its offerings span rental assistance administration, homelessness prevention (RAFT, HomeBASE, Family Shelter), first-time homebuyer education and counseling, foreclosure prevention, homeowner rehabilitation loans, affordable housing development and property management, financial coaching, and CDFI-funded small business microloans.

Product overview

NeighborWorks Housing Solutions (NHS) is a nonprofit housing organization serving as a full-service Homeownership Center providing a comprehensive suite of housing-related products and services across southern Massachusetts. The portfolio centers on three core pillars: (1) Homeownership Education & Lending — encompassing Homebuyer Education Classes, Downpayment Assistance, Homeowner Loans (including Get the Lead Out and HMLP programs), Reverse Mortgage Counseling, and Foreclosure Prevention; (2) Rental Assistance & Homelessness Prevention — including Housing Choice Vouchers/Section 8, MRVP, RAFT, HomeBASE, Family Shelter Program, and the Family Self Sufficiency Program; and (3) Small Business Development — featuring four distinct microloan programs (Thrive Local, Momentum Maker Digital, HerLaunch, Second Shift) launched via CDFI funding. NHS also operates a Housing Consumer Education Center (HCEC) as the front-door intake hub connecting clients to all services, and maintains an active Housing Development & Property Management division with nearly 1,000 units developed and 200+ units currently managed.

Differentiator

Problem solved

Functional benefit

Brands

• Neighborhood Housing Finance Corporation (NHFC): A Certified Community Development Financial Institution (CDFI) providing small business loan programs including Thrive Local Business Loan, Momentum Maker Digital Loan, HerLaunch Fund, and Second Shift Startup Loan.

Products and services

• Homebuyer Education Classes Eight-hour training program covering the home purchase process including realtor selection, credit repair, financing, home inspections, and insurance. Offered to prospective first-time homebuyers across Southern Massachusetts.
• Downpayment Assistance Financial assistance programs helping first-time homebuyers cover down payment costs through local and state programs, including the Brockton First Time Homebuyer Grant Program.
• Reverse Mortgage Counseling FHA-certified reverse mortgage counseling for homeowners aged 60 and older covering HECM, Home Safe, and Equity Elite reverse mortgage products. Includes personalized counseling sessions and Reverse Mortgage Certificate issuance.
• Landlord Training Program One-on-one training for landlords covering advertising, tenant screening, rental applications, security deposits, Section 8, evictions, and discrimination laws; satisfies loan requirements for multi-family home purchases.
• Financial Coaching Free, confidential individual financial coaching helping clients improve credit scores, eliminate debt, create household budgets, and prepare for homeownership, with complimentary soft inquiry tri-merge credit report with FICO scores.
• Homeowner Loans Housing rehabilitation loans and grants including 'Get the Lead Out' loans ($30,000–$45,000 for lead paint removal), Home Modification Loan Program for accessibility modifications, and general home rehab loans at below-market interest rates.
• Housing Choice Vouchers (Section 8) Federal rental assistance program enabling low-income households to secure decent rental housing by subsidizing the difference between what households can afford and total housing cost; NHS administers approximately 2,800 vouchers in Plymouth and Bristol counties.
• Massachusetts Rental Voucher Program (MRVP) State-administered rental voucher program with approximately 150 tenant-based rental assistance vouchers usable for any housing meeting state sanitary code standards.
• RAFT Program Residential Assistance to Families in Transition (RAFT) provides short-term limited financial assistance for families facing eviction, foreclosure, or homelessness, covering rent/mortgage arrears, rental stipends, moving costs, and security deposits.
• HomeBASE Program Flexible housing assistance program for eligible homeless families providing stabilization services; administered by NHS in Plymouth and Bristol counties with eligibility determined by EOHLC.
• Family Shelter Program Emergency shelter program providing intense case management and transitional housing for 12 families, offering counseling, vocational and parenting services, and self-advocacy training.
• Family Self Sufficiency Program (FSS) Five-year program helping families achieve financial independence through education and job training; participants build escrow savings as income increases, with funds available for down payments upon graduation.
• Chapter 40B Affordable Housing Monitoring Monitoring and compliance services for Chapter 40B affordable housing developments, ensuring affordable units are priced correctly and sold to eligible first-time homebuyers earning below 80% of area median income.
• Housing Consumer Education Center (HCEC) Front-door resource center providing housing information and support for renters, homeowners, landlords, and those experiencing housing instability; connects individuals to classes, counseling, and community resources.
• Thrive Local Business Loan Flexible microloan up to $10,000 at 3% APR with 42-month term for early-stage small businesses in underserved communities, including startups under 2 years and women/minority/veteran-owned businesses.
• Momentum Maker Digital Loan Microloan for digital investments including website development, e-commerce setup, CRM systems, email marketing, SEO services, and social media; includes a free digital audit and 60-minute marketing coaching session.
• HerLaunch Fund Microloan program supporting women-identifying entrepreneurs with peer mentorship matching and community support, covering business development, product launches, digital tools, and marketing.
• Second Shift Startup Loan Microloan for part-time entrepreneurs and side hustlers building businesses outside traditional work hours; includes access to mastermind groups and productivity coaching.
• Foreclosure Prevention Counseling HUD-approved counseling helping homeowners navigate paperwork, lender requirements, and workout options including loan modification, reinstatement, forbearance, and repayment plans.
• Housing Development and Property Management Non-profit real estate development creating affordable housing through new construction, rehabilitation, and adaptive reuse; NHS has developed nearly 1,000 units with 300+ units in current pipeline and manages over 200 affordable rental units.
• NHS Rental Properties Portfolio of over 200 affordable housing units including properties for seniors, families, veterans, and individuals with disabilities, managed in partnership with WinnCompanies, HallKeen Management, and Maloney Properties.

Quantifiable outcome

• Over 5,000 formerly homeless families housed since 2012
• +5 more outcomes

Named customers8 records

Segments9 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Partnerships

16 partnerships are on record, tiered core and major.

• NeighborWorks AmericacoreStrategic or Co-development PartnerNHS is a chartered member of the national NeighborWorks network, one of approximately 300 community-based organizations. This provides access to best practices, training resources, national branding, and peer support. The NeighborWorks model emphasizes comprehensive community development integrating housing, economic development, and community engagement.
• Citizens for Housing and Planning Association (CHAPA)coreStrategic or Co-development PartnerCHAPA provides housing policy advocacy, training, and certification for housing counselors in Massachusetts. NHS works with CHAPA on Chapter 40B monitoring and homebuyer education programs.
• MassHousingcoreStrategic or Co-development PartnerMassHousing provides financing, loan programs, and certification for NHS housing activities. NHS serves as an approved housing counseling agency through MassHousing.
• Regional Housing NetworkcoreStrategic or Co-development PartnerNHS is one of nine regional housing nonprofits in Massachusetts that deliver coordinated housing services statewide as part of the Regional Housing Network, enabling collaboration on housing policy and regional service delivery.
• Housing Partnership NetworkmajorStrategic or Co-development PartnerNHS is a member of the Housing Partnership Network, a national membership organization of leading affordable housing developers that facilitates peer learning, best practice sharing, and collaborative initiatives.
• WinnCompaniesmajorChannel Partner/ Reseller/ DistributorWinnCompanies provides third-party property management services for NHS rental properties, handling day-to-day operations, tenant relations, and property maintenance.
• HallKeen ManagementmajorChannel Partner/ Reseller/ DistributorHallKeen Management provides property management services for NHS developments including Lincoln School Senior Housing and other properties, ensuring compliance and resident support.
• Maloney PropertiesmajorChannel Partner/ Reseller/ DistributorMaloney Properties manages NHS rental properties including Winter Gardens and Lower Winter Street apartments, handling leasing, tenant relations, and property maintenance.
• WinnDevelopmentmajorStrategic or Co-development PartnerWinnDevelopment partnered with NHS on The Watson project in Quincy (140 mixed-income apartments, 80% affordable), combining NHS affordable housing expertise with WinnDevelopment's development capabilities.
• Father Bill's & MainSpringcoreStrategic or Co-development PartnerFather Bill's & MainSpring is a key partner for homelessness services, providing workforce development for HomeBASE recipients in Plymouth County and operating shelter and permanent supportive housing at properties including the Yawkey Housing Resource Center.
• Catholic Social ServicescoreStrategic or Co-development PartnerCatholic Social Services partners with NHS on HomeBASE program delivery and operates the shelter component at the Attleboro Housing and Shelter development for formerly homeless households.
• Justice Resource Institute (JRI)coreStrategic or Co-development PartnerJRI provides supportive services for NHS housing developments serving special needs populations, particularly adults with mental illness and developmental disabilities.
• Quincy Community Action Program (QCAP)coreStrategic or Co-development PartnerQCAP collaborates with NHS on community action programs and HomeBASE service delivery in the Quincy area, connecting residents with supportive services.
• SER-Jobs for ProgresscoreStrategic or Co-development PartnerSER-Jobs for Progress provides workforce development programs for HomeBASE recipients in Bristol County, helping formerly homeless families secure employment. Has placed over 400 participants into jobs.
• DOVE (Domestic Violence Ended)coreStrategic or Co-development PartnerDOVE partnered with NHS to construct 9 transitional housing units serving domestic violence survivors, providing safe housing options for vulnerable populations.
• HarborOne BankmajorStrategic or Co-development PartnerHarborOne Bank partners with NHS through the Multicultural Banking Center in Brockton, hosting NHS Brockton offices, and provides group financial coaching services in southern Massachusetts.

Scale indicators17 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Beacon Communities: Massachusetts-based affordable housing nonprofit developer and property manager. Comparable in real estate development, property management partnerships, and HUD-funded housing programs. Operates at greater scale than NHS with broader geographic footprint.
• The Community Builders: Large nonprofit affordable housing developer/owner operating across multiple states including Massachusetts. Comparable in real estate development activity, mixed-income and mixed-use projects, and CDFI-adjacent financing, though at significantly larger scale than NHS.
• NeighborWorks America (Network): National network of ~300 chartered NeighborWorks organizations including NHS. Provides branding, training, and funding access. Directly comparable as the umbrella organization and peer member set for housing nonprofits delivering counseling, development, and lending services.
• Preservation of Affordable Housing (POAH): National nonprofit preserving and operating affordable rental housing. Comparable in adaptive reuse and preservation focus (similar to NHS's The Lincoln project). Operates multi-state portfolio with larger organizational footprint.

Direct peers

• Housing Partnership Network: NHS is a member. National membership network of leading affordable housing developers and owners facilitating peer learning, co-investment, and collaborative initiatives. Directly comparable as a peer consortium of housing nonprofits of similar scale and mission.
• WinnDevelopment: Real estate development firm partnering with NHS on the 140-unit Watson project in Quincy. Comparable as affordable housing development partner delivering mixed-income rental housing using LIHTC and Historic Tax Credits across the Northeast.
• Citizens' Housing and Planning Association (CHAPA): Massachusetts housing policy and advocacy nonprofit. NHS holds CHAPA certification through CHAPA. Comparable in housing counseling ecosystem role, Chapter 40B monitoring, and homebuyer education programming across Massachusetts.
• Habitat for Humanity of Greater Boston: Regional Habitat affiliate providing homeownership opportunities, financial coaching, and homebuyer education to low/moderate-income families in Massachusetts. Comparable in first-time homebuyer pathway, financial coaching, and housing counseling services.

Regional players

• Massachusetts Housing Partnership: Massachusetts public nonprofit housing lender and policy organization. Comparable in providing lending capital, technical assistance, and housing finance programs to Massachusetts borrowers and developers. Functions as both collaborator and adjacent service provider.
• Boston Housing Authority: Public housing authority administering Section 8/Housing Choice Vouchers and public housing units in Boston. Comparable in administering federal/state rental subsidies but operates as a government authority rather than nonprofit; geographic adjacency in Greater Boston market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NHSMass
• Xx.com/nhsmass
• LinkedInlinkedin.com/company/nhsmass

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds4 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NeighborWorks Housing Solutions