ProBit Exchange customer support
ProBit Global was a Seychelles-incorporated cryptocurrency spot exchange that served individual crypto traders globally via web and mobile from 2018 until its permanent shutdown in April 2026.
- Company typePrivate
- Founded2018
- HeadquartersSeoul, South Korea
- Headcount11–50
- GTM typeB2C
- OfferingDigital Commerce or Content
What ProBit Exchange customer support does
ProBit Global was a global cryptocurrency spot exchange operated by Webthree Technology Limited, a company incorporated under the laws of the Republic of Seychelles, with operational roots in Seoul, South Korea. Launched in 2018, the platform provided retail users with access to digital asset trading through a web interface (www.probit.com) and a mobile application for iOS and Android, supporting 43+ languages and a horizontal customer base of individual cryptocurrency traders and token investors. The platform hosted over 200 initial exchange offering (IEO) rounds and was self-described as a Top 20 exchange by real daily trading volume, generating revenue primarily from trading commissions on user transactions and standard withdrawal/network fees. Distribution was exclusively self-serve, with users registering directly on the platform and managing their own accounts, trades, and asset withdrawals.
The business model was straightforward transaction-based monetization with no disclosed enterprise tier, institutional onboarding, or API/SDK ecosystem for partners. ProBit raised approximately $7.66 million in a 2022 round led by Altos Ventures and was led by CEO Ronald Y. with Hyunsu Do as Founder & CEO of the Korean affiliate. The platform faced material regulatory headwinds, including a notice from India's Financial Intelligence Unit (FIU IND) for operating without registration under the Prevention of Money Laundering Act, and terminated EU/EEA user services on December 30, 2025.
On December 31, 2025, ProBit announced full service termination citing the rapidly evolving regulatory environment and strategic restructuring. Spot trading was ended on January 28, 2026; data access concluded on February 26, 2026; customer support permanently closed on March 31, 2026; and all operations, including the website and servers, were shut down on April 1, 2026, with any remaining customer balances deemed abandoned per the Terms of Service.
ProBit Exchange customer support firmographics
Firmographics- Name
- ProBit Exchange customer support
- Legal name
- Webthree Technology Limited
- Website
- https://probit.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Closed
- Headcount range
- 11–50 employees
- Short description
- ProBit Global was a Seychelles-incorporated cryptocurrency spot exchange that served individual crypto traders globally via web and mobile from 2018 until its permanent shutdown in April 2026.
- Ownership category
- akta.pro rank
ProBit Exchange customer support industry classification
Industry- Product category
- Cryptocurrency Exchange
- NAICS
- Securities and Commodity Exchanges (5232)
- SIC
- Security & Commodity Brokers, Dealers, Exchanges & Services (6200)
- akta.pro primary industry
- Spot Crypto Exchanges (Order-Book & Matching Engine) (FSADAAAA)
- akta.pro secondary industry
- Crypto Custody & Exchange Wallet Services (Integrated) (FSADAAAG)
Keywords
Where ProBit Exchange customer support is headquartered
LocationHeadquarters
- HQ city
- Seoul
- HQ country
- South Korea
- HQ region
- Asia
Offices1 record
Markets served
ProBit Exchange customer support business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Technology or R&D, Infrastructure, Operations, Personnel, Marketing or Sales
Revenue model
- Trading transaction fees: ProBit generated revenue through trading commissions and fees charged on cryptocurrency transactions executed on the platform. Users pay fees when submitting transaction orders.
- Withdrawal fees: Standard withdrawal fees (network fees) were charged to users when withdrawing assets to external wallets.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Trading fees charged per transaction |
Distribution channels1 record
ProBit Exchange customer support product offering
Product offeringCore offering
ProBit Global operated a centralized cryptocurrency spot trading platform enabling individual users to view real-time market quotes, submit and execute digital asset transactions, manage member accounts, and conduct secure token storage and withdrawals. The platform supported a wide range of digital asset trading pairs and was accessible globally via website and mobile applications until permanent service termination on April 1, 2026.
Product overview
ProBit Global was a cryptocurrency exchange platform operated by Webthree Technology Limited (incorporated in the Republic of Seychelles) that offered a unified digital asset trading service from 2018 to 2026. The platform provided spot trading through both its web interface (www.probit.com) and a mobile application. All operations ceased permanently on April 1, 2026, with customer support terminated on March 31, 2026.
Differentiator
Problem solved
Functional benefit
Products and services
- ProBit Global Cryptocurrency Exchange Platform Centralized spot trading platform for cryptocurrencies and digital tokens, offering real-time market quotes, order submission and execution, member account management, and integrated wallet/withdrawal services for individual crypto traders globally.
- ProBit Global Mobile Application iOS and Android mobile client enabling users to access ProBit Global's cryptocurrency exchange services, including trading, account management, and asset transfers.
Companies that use ProBit Exchange customer support
Customer profileSegments1 record
Ideal customer profiles1 record
ProBit Exchange customer support technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
ProBit Exchange customer support partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
ProBit Exchange customer support competitors and assessment
Company assessmentBroad incumbents
- Binance: The largest global crypto exchange by trading volume; directly comparable to ProBit as a centralized spot exchange serving retail and institutional crypto traders worldwide, but with vastly greater scale, regulated entities in multiple jurisdictions, and broader product set.
Direct peers
- OKX: Top-tier global centralized crypto exchange offering spot trading, derivatives, and a launchpad (similar to ProBit's IEO franchise); directly comparable in product scope and target audience of global retail crypto traders.
- KuCoin: Global centralized crypto exchange historically positioned alongside ProBit in the 'Top 20 by real daily trading volume' tier; offers spot trading, token launches, and similar multi-language retail-facing services.
- Bybit: Major global crypto exchange with deep derivatives and growing spot offering; comparable to ProBit in serving global retail crypto traders with multi-language interfaces and a launchpad/launchpool product.
- MEXC: Global centralized crypto exchange known for listing large numbers of altcoins and running a launchpad/airdrop platform, closely paralleling ProBit's positioning around breadth of token listings and IEO-style events.
- Gate.io: Long-running global centralized crypto exchange with broad altcoin listings and a launchpad; directly comparable to ProBit in product mix and target retail-trader segment.
- HTX (formerly Huobi): Global centralized crypto exchange founded in China and now operating internationally; directly comparable to ProBit as a multi-language spot-trading platform with token launch capabilities.
- Bitget: Global crypto exchange with strong derivatives and growing spot offering plus a launchpad; comparable to ProBit in targeting international retail crypto traders with multilingual interfaces.
Regional players
- Bithumb: Major South Korea-headquartered crypto exchange; a relevant regional peer given ProBit's Seoul HQ and Korean founder, serving overlapping Korean retail demand with similar spot-trading product.
- Upbit: Largest South Korea-based crypto exchange by volume; regional peer sharing the Korean market with ProBit and offering comparable spot trading of digital assets to Korean retail users.
Market position
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights5 records
Customer concentration
ProBit Exchange customer support social profiles
Digital presenceProBit Exchange customer support financial estimates
Financial estimateRevenue estimate
Valuation estimate
ProBit Exchange customer support leadership team
Management profileNumber of profiles
Profiles1 record
ProBit Exchange customer support funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ProBit Exchange customer support M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ProBit Exchange customer support
What does ProBit Exchange customer support do?
ProBit Global operated a centralized cryptocurrency spot trading platform enabling individual users to view real-time market quotes, submit and execute digital asset transactions, manage member accounts, and conduct secure token storage and withdrawals. The platform supported a wide range of digital asset trading pairs and was accessible globally via website and mobile applications until permanent service termination on April 1, 2026.
Is ProBit Exchange customer support a public or private company?
ProBit Exchange customer support is a private company. It is classified as venture growth investor backed and is currently closed.
When was ProBit Exchange customer support founded?
ProBit Exchange customer support was founded in 2018. It employs 11 to 50 people.
Where is ProBit Exchange customer support based?
ProBit Exchange customer support is headquartered in Seoul, South Korea, in the Asia region.
How does ProBit Exchange customer support make money?
Two revenue lines are on record. Trading transaction fees are the primary driver. The others are withdrawal fees.
Who are ProBit Exchange customer support's main competitors?
Binance is listed as a broad incumbent. Direct peers are OKX, KuCoin, Bybit, MEXC, Gate.io, HTX (formerly Huobi) and Bitget. Regional players are Bithumb and Upbit.
Does ProBit Exchange customer support have an API?
No public API is recorded for ProBit Exchange customer support.
What industry is ProBit Exchange customer support in?
ProBit Exchange customer support's product category is Cryptocurrency Exchange. Its primary akta.pro industry code is FSADAAAA, Spot Crypto Exchanges (Order-Book & Matching Engine), with a secondary code of FSADAAAG, Crypto Custody & Exchange Wallet Services (Integrated). Its NAICS code is 5232 and its SIC code is 6200.