Toss Lab

Name

Toss Lab

Legal name

Toss Lab, Inc.

Website

https://jandi.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Enterprise Collaboration Software

NAICS

Software Publishers (513210), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI)

akta.pro secondary industries

Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG), Question Answering & Retrieval-Augmented Generation (RAG) (HDAAADAC), Robotic Process Automation (RPA) Platforms (HDAEAHAB)

Keywords

• Enterprise messaging software
• Team collaboration platform
• Workplace AI assistant
• Knowledge management software
• Project management SaaS

Headquarters

HQ city

Seoul

HQ country

South Korea

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription Plans (Free/Premium/Enterprise): Tiered per-seat subscription model with Free tier (limited storage, up to 20 members), Premium tier ($6/user/month with 10GB storage per member, unlimited members), and Enterprise tier ($9/user/month with 1TB storage per member). Intelligence plan for AI features available separately with quote-based pricing.
2. Annual Contracts: Yearly subscription option with approximately 18% discount compared to monthly billing. Billing based on number of members on first day of each month.
3. Intelligence Plan (JANDI AI): Separate AI plan with generative AI, unlimited storage, AI smart search, chat room context summary, file analysis AI, and knowledge base features. Sold as separate subscription.
4. Enterprise Add-ons: Project management features available for free with Enterprise plan and above. Professional services and training available for enterprise customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Toss Lab develops and sells JANDI, an AI-powered messenger-based enterprise collaboration platform. The core product combines real-time topic-based chat, file management, video conferencing, project management, and an enterprise AI engine (Sprinkler) with RAG-based knowledge retrieval. It is offered as a tiered SaaS subscription (Free, Premium, Enterprise, Intelligence) for business teams that need to separate work communication from personal messaging and centralize organizational knowledge.

Product overview

Toss Lab offers JANDI as a unified AI-powered messenger-based collaboration platform for enterprise teams. The core product is JANDI, which combines real-time messaging (topic-based chat), file management (JANDI Drive), project management (JANDI Project), and enterprise AI (JANDI AI, Sprinkler) into a single workspace. The platform is available across web, desktop (Windows/macOS), and mobile (iOS/Android) clients. Pricing is structured in four tiers — Free, Premium ($6/user/month), Enterprise ($9/user/month), and Intelligence (AI-powered, custom pricing) — with add-on modules including JANDI Connect (native integrations with tools like Google Calendar, GitHub, JIRA, and Trello), MCP Tools (Model Context Protocol for extending AI with external services), and JANDI Gifting (employee engagement). JANDI Cloud is the sole delivery model; the platform is built on AWS infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• JANDI AI, Sprinkler: Enterprise AI that adds value to data, providing corporate AI capabilities including knowledge base, context summarization, real-time translation, and RAG-based AI functionality.

Products and services

• JANDI AI-powered messenger-based collaboration platform providing real-time topic-based chat, to-do management, file sharing with preview, video conferencing, organization chart integration, and permanent message/file storage for enterprise teams.
• JANDI AI, Sprinkler Enterprise AI module within JANDI that transforms accumulated work conversations, files, and records into actionable knowledge assets. Includes a RAG-based knowledge base, chat room context summarization, file analysis AI, message assistant, and one-click message translation across Korean, English, Japanese, Vietnamese, and Chinese. Available as the Intelligence Plan subscription tier.
• JANDI Project Project management module within JANDI enabling conversation-based task creation, Gantt chart, calendar, and Kanban board views, plus a project dashboard. Included free with Enterprise plan and above.
• JANDI Connect Native integration hub within JANDI that unifies business communication tools by receiving notifications from external services (Google Calendar, GitHub, JIRA, Bitbucket, Trello, groupware, webhooks) directly within JANDI chatrooms. Allows up to 10 integrations per service on higher plans.
• MCP Tools Model Context Protocol tools within JANDI AI that expand AI capabilities by connecting to external services. Enables real-time data retrieval (weather, news, schedules) and task execution from external services directly within JANDI Home, accessible through an MCP open marketplace.
• JANDI Drive File storage and management system within JANDI that securely stores files and data. Users can create folders, share data in chatrooms, and manage files with download history tracking, watermarks, and access restrictions.
• JANDI Mobile App Native mobile applications for iOS and Android providing full JANDI collaboration features on mobile devices, including chat, file sharing, notifications, and video conferencing.
• JANDI Desktop App Native desktop application for Windows (64-bit and 32-bit) and macOS, providing full JANDI collaboration features on desktop with offline support and native OS integration.
• JANDI Gifting Employee gifting service launched in 2021, allowing teams to send gifts within the JANDI platform to enhance employee engagement and workplace culture.

Quantifiable outcome

• 95% reduction in data query and report creation time when using JANDI AI Sprinkler
• +6 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability6 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core and regional.

• Kdan Mobile Software, Ltd.coreStrategic or Co-development Partner · 18 November 2022Kdan Mobile made a $1.2 million strategic investment in Toss Lab to expand presence in global enterprise market. Partnership aims to integrate Toss Lab's JANDI platform with Kdan's PDF SDK technology to improve workplace productivity globally. Integration planned to combine JANDI's collaboration features with Kdan's document processing capabilities.
• Vision (Japan)regionalChannel Partner/ Reseller/ Distributor · 1 January 2019Partnership established in 2019 for market entry into Japan. Vision serves as distribution partner for JANDI in Japanese market.
• JANDI MalaysiaregionalChannel Partner/ Reseller/ Distributor · 1 January 2019Launched JANDI Malaysia in 2019 as part of Southeast Asian market expansion.
• AWS (Amazon Web Services)coreTechnology or IntegrationAWS Digital Workplace Competency and AWS ISV Accelerate Program participant. JANDI built on AWS infrastructure with cloud-based service architecture. Security features include AWS star level one certification.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Notion: Notion is an emerging player in collaborative workspaces with growing AI capabilities (Notion AI). It is integrated with JANDI via MCP but also competes for the same knowledge management and team collaboration use cases, particularly among mid-market and tech-forward customers.
• Flock: Flock is an emerging team messaging and collaboration platform targeting SMBs and mid-market with messaging, video conferencing, and integrations. It is comparable to JANDI's Premium tier offering, competing on ease of use and pricing for smaller teams.

Direct peers

• Workplace from Meta: Workplace from Meta is an enterprise collaboration platform focused on connecting all employees within an organization. It competes with JANDI in the broader enterprise messaging market with similar topic-based feeds and integration capabilities, backed by Meta's resources.
• Slack (Salesforce): Slack is a direct competitor in enterprise team messaging and collaboration, offering topic-based channels, integrations, and AI features (Slack AI). It targets similar enterprise and mid-market customers with a similar freemium-to-enterprise model, though it is owned by Salesforce and has stronger Western market presence.
• Naver Works: Naver Works is NAVER's enterprise collaboration platform and one of JANDI's primary domestic competitors in Korea. It offers similar messaging, file sharing, and AI features tightly integrated with NAVER's cloud and productivity services, posing significant competition in Toss Lab's home market.
• Lark (Bytedance): Lark is Bytedance's enterprise collaboration suite offering messaging, docs, video conferencing, and AI features with strong Asian market focus. It directly competes with JANDI across Asia, particularly in Southeast Asia, and benefits from Bytedance's consumer ecosystem and significant R&D investment.

Regional players

• WeChat Work (Tencent): WeChat Work is Tencent's enterprise collaboration offering built on the WeChat ecosystem. It is primarily a regional competitor in China and parts of Southeast Asia with similar messaging and workflow features, posing indirect competition as Toss Lab expands into broader Asian markets.
• DingTalk (Alibaba): DingTalk is Alibaba's enterprise collaboration platform, dominant in China with expanding presence in Southeast Asia. While it doesn't directly compete in Korea or Japan, it represents a similar Asian enterprise messaging and AI-powered collaboration model that pressures JANDI in regional expansion markets.

Broad incumbents

• Microsoft Teams: Microsoft Teams is a broad incumbent in enterprise collaboration, bundled with Microsoft 365 and increasingly integrated with Copilot AI. It directly competes with JANDI for enterprise customers and benefits from deep Office integration, though it lacks JANDI's Asian corporate culture specialization.
• Zoom Team Chat: Zoom Team Chat is part of Zoom's broader communications platform, offering messaging alongside video conferencing. It competes with JANDI for enterprise customers seeking unified communication tools, particularly in markets where Zoom's video capabilities are well-established.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/JANDIHQ

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds7 records

Investors15 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Toss Lab