What Linc'well does

Linc'well (株式会社Linc'well) is a Tokyo-based healthcare technology company founded in 2018 that builds a cloud-based SaaS platform aimed at digitalizing Japan's under-penetrated healthcare sector. The company's core offerings span three integrated products: (1) an online medical consultation system enabling patients to complete the full appointment-to-prescription-to-medication-delivery workflow via web or mobile, (2) a clinic DX support service that digitizes reservations, intake forms, payments, and electronic medical record entry to reduce administrative burden on healthcare workers, and (3) a healthcare e-commerce platform selling cosmetics, supplements, OTC medicines, and contact lenses, plus a prescription dispensing pharmacy operation.

The technology stack is centered on the クリフォア (Clifor) patient-facing health management app, which won the 2024 Good Design Award and serves as the consumer front door — integrating online consultations, in-person clinic bookings, self-care product purchases, and health management into a single mobile experience. The B2B distribution is anchored by a deeply operational partnership with the Clinic For group of medical corporations (医療法人社団エムズ、CFS、CFI、誠), which provides a captive base of clinics across 22 clinical specialties and serves as a real-world feedback loop for product development. Revenue is generated through a hybrid model combining SaaS subscriptions from medical institutions, transactional revenue from owned e-commerce storefronts (shop.clinicfor.life, drug-shop.miteme.co.jp, lens-shop.miteme.co.jp, miteme-pharmacy.com), and direct-to-consumer services.

As of December 31, 2024, the company had 134 employees and remained privately held following a ~$69-70 million Series C in November 2021 led by Bain Capital (with Pavilion Capital, Incubate Fund, and DCM Ventures). In January 2025, Linc'well expanded into dermatology/AGA specialty care via the acquisition of 株式会社EPIC DAY (operator of the HAIRTECT online hair loss treatment brand). The senior team combines healthcare operators with finance and consulting backgrounds, including a CFO from Goldman Sachs/J.P. Morgan and a CSO with Japan equity investment experience.

Name

Linc'well

Legal name

株式会社Linc'well

Website

https://linc-well.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Linc'well is a Tokyo-based healthcare technology company founded in 2018 that provides an integrated SaaS platform for online medical consultations, clinic operations digitalization, and healthcare e-commerce, serving Japanese medical institutions and individual patients through the クリフォア (Clifor) consumer app and Clinic For group partnerships.

Ownership category

akta.pro rank

Product category

Digital Health Platform

NAICS

Offices of Physicians (6211), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Patient Intake, Digital Registration & eForms (HLACAEAF)

Keywords

• Telemedicine platform
• Clinic digitization services
• Healthcare ecommerce
• Patient health management
• Medical SaaS solutions

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain

Revenue model

1. SaaS Subscription for Medical Institutions: Linc'well provides its online consultation system and clinic DX support services to healthcare providers (clinics, medical groups) on a subscription basis. Medical institutions pay to use the platform, enabling them to offer telehealth and digitized operations to their patients.
2. Healthcare E-commerce and Product Sales: The company sells cosmetics, supplements, OTC medicines, contact lenses, and dispenses prescription medications through its online platforms (shop.clinicfor.life, drug-shop.miteme.co.jp, lens-shop.miteme.co.jp, miteme-pharmacy.com). Revenue is generated through product transactions and online dispensing services.
3. Digital Healthcare Services Expansion: Following Series C funding, Linc'well is expanding its healthcare platform and developing new products, which may include additional service offerings across the digital health value chain, leveraging the increased demand for telemedicine driven by COVID-19 measures.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Linc'well provides a cloud-based SaaS healthcare platform for medical institutions in Japan, spanning online telehealth consultations (booking through prescription), clinic digital transformation (reservations, intake, EMR, payments), and a healthcare e-commerce platform for self-care products. It also operates the patient-facing クリフォア (Clifor) health management mobile app and runs affiliated Clinic For clinics across 22 specialties.

Differentiator

Problem solved

Functional benefit

Brands

• クリフォア (Clifor): Health management app for working generations offering online medical consultations, clinic reservations, self-care product purchases, and health management through a single integrated platform.

Products and services

• Online Medical Consultation System (オンライン診療システム提供サービス) Web-based telehealth platform enabling patients to complete the entire medical consultation process from appointment booking through consultation and payment using PC, smartphone, or tablet. Supports credit card and deferred payment, with medication delivery to the patient's home or a nearby pharmacy. Reduces secondary infection risk for healthcare workers and enables flexible working arrangements. Sold to medical institutions (clinics, hospitals) as SaaS.
• Clinic DX Support Service (クリニックDX支援サービス) Digital transformation solutions for clinics that automate major operational workflows including appointment scheduling, patient intake forms, billing, and electronic medical records (EMR). Frees healthcare workers from manual tasks to focus more time on patient care. Sold to clinics and medical groups.
• Healthcare E-Commerce Service (ヘルスケアECサービス) Online platform for self-medication products including cosmetics, contact lenses (highly controlled medical devices), OTC medications, and prescription drug delivery with online medication guidance. Operates owned storefronts shop.clinicfor.life (cosmetics), lens-shop.miteme.co.jp (contact lenses), drug-shop.miteme.co.jp (OTC medicines), and miteme-pharmacy.com (prescription dispensing/pharmacy).
• クリフォア (Clifor) Health Management App A health management app designed for working professionals that provides a unified experience for online medical consultations, clinic visit reservations, self-care product purchases, and health management information. Addresses challenges such as conflicting clinic hours with work schedules and difficulty monitoring daily health status. Distributed via consumer app stores.
• HAIRTECT Online AGA Treatment Service Online androgenetic alopecia (AGA/male pattern baldness) treatment brand providing online medical consultations and treatment for hair loss, operated through the acquired EPIC DAY subsidiary as part of the 22 clinical specialties offered through the Clinic For group.

Quantifiable outcome

• Online consultation and health management app クリフォア received the 2024 Good Design Award, recognized for its refined UI that simplifies online medical appointment booking and enables sustained self-care.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Clinic For Group (clinicfor.life ecosystem)coreStrategic or Co-development PartnerLinc'well maintains an integrated relationship with the Clinic For group — a network of medical法人 organizations operating clinics under the 'Clinic For' brand across multiple specialties. Linc'well provides its SaaS platform (telehealth, DX tools, e-commerce) to these clinics, and jointly manages patient data (as documented in their privacy policy). The relationship is deeply intertwined: Linc'well both provides technology and benefits from operational feedback from these clinics. The clinics provide Linc'well with a captive B2B customer base and patient volume.
• EPIC DAY Inc. (acquired)coreStrategic or Co-development PartnerLinc'well acquired EPIC DAY Inc., operator of the HAIRTECT online AGA (hair loss) treatment brand, in January 2025. The acquisition brings EPIC DAY's dermatology and hair loss treatment expertise and consumer brand into Linc'well's platform ecosystem, expanding into a new specialty vertical. Both companies' knowledge and strengths will be combined for further growth.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Ubie: Japanese AI-driven symptom checker and clinic navigation platform serving both patients and medical institutions. Overlaps with Linc'well's Clifor digital front door and clinic DX positioning.
• MICIN: Japanese digital health company offering online consultation platforms (curon) for clinics and patients. Directly competes with Linc'well's telehealth SaaS in the same Japanese provider-integrated market.
• Medley: Japanese healthcare platform operator providing job placement for medical professionals (Job Medley), online medical services (Pharms), and clinic SaaS. Overlaps with Linc'well in clinic digitalization and consumer health services in Japan.
• Karada De Care (からだdeケア) / DeNA Healthcare: Japanese digital health subsidiary of DeNA offering online consultation and clinic DX services. Directly comparable to Linc'well in the Japanese provider-integrated virtual care market.

Broad incumbents

• LINE Healthcare (LY Corporation / M3 partnership): Joint venture between LINE (Yahoo Japan) and M3 Inc., offering a consumer-facing online consultation service inside the LINE messenger app. Competes with Linc'well's Clifor app in Japanese DTC telehealth with the distribution advantage of the LINE platform.
• M3 Inc. Large Japanese healthcare platform serving physicians, pharma, and consumers. Owns MDLinx, medical media, and a stake in LINE Healthcare. Provides indirect competitive pressure across physician-facing tools and consumer telehealth in Japan.
• WELL Health Technologies: Canadian publicly-traded digital health company operating a network of clinics, telehealth platforms, and EMR businesses. Comparable as a broader incumbent operating integrated clinic, SaaS, and consumer telehealth assets at scale.

Emerging players

• CureApp: Japanese digital therapeutics company developing prescription software for conditions like nicotine addiction and hypertension. Competes for clinic prescribing workflows and represents an emerging modality in the same Japanese digital health market.

Regional players

• Health2Sync: Taiwan-based chronic disease management and telehealth platform with operations across Asia. Comparable to Linc'well as a regional digital health player operating a SaaS-plus-consumer model across Asia.
• Doctor Anywhere: Singapore-headquartered telehealth and digital health platform operating across Southeast Asia. Comparable as a regional player with integrated online consultation, pharmacy, and clinic SaaS offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/lincwell_dev

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds4 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Linc'well