WELL Health Technologies
WELL Health Technologies is a Canadian digital healthcare company operating Canada's largest outpatient medical clinic network (252+ clinics) alongside a Practitioner Enablement Platform serving over 44,000 healthcare providers with EMR, billing, telehealth, and AI-powered clinical decision support tools.
- Company typePublic
- Founded2018
- HeadquartersVancouver, Canada
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What WELL Health Technologies does
WELL Health Technologies Corp is a Canadian digital healthcare company operating a dual business model combining omni-channel patient services through Canada's largest outpatient medical clinic network (252+ clinics and 3,100+ providers) with a Practitioner Enablement Platform serving over 44,000 healthcare providers across Canada and the US. The platform offers à la carte digital tools and services including OSCAR Pro EMR, Ocean patient engagement (800,000+ monthly encounters), DoctorCare billing, revenue cycle management, eReferral, ePrescribing, and telehealth products, anchored by the apps.health marketplace with 40+ integrated digital applications. The company generates revenue through clinic operations (patient services), subscription-based digital tool licensing to healthcare providers, and a planned exit from US care businesses (Circle Medical, CRH Medical, Wisp) to refocus on the Canadian market.
The company's technology stack includes proprietary platforms (OSCAR Pro EMR, Ocean, Cerebrum cardiology EMR, Tali AI voice assistant) supplemented by AI capabilities acquired through HEALWELL AI (DARWEN AI clinical decision support, WELLTRUST clinical trial recruitment platform) and partnerships (AliveCor Kardia for ECG analysis). WELL serves a hybrid B2B/B2C market: physicians and practitioners subscribe to digital tools, while patients access care through owned clinics or telehealth platforms such as Tia Health, VirtualClinic+, and Focus Mental Wellness. Patient visits reached 4.3 million in 2025 (37% YoY growth) with NPS scores of 80 and Google ratings of 4.8-4.9.
WELL's go-to-market combines direct enterprise sales (clinic network acquisitions, provider platform subscriptions) with select consumer telehealth channels. Revenue grew to CAD 1.40 billion in FY2025 (52% YoY), with Adjusted EBITDA of CAD 203.7M (336% growth) on a disciplined M&A model that completed 20 clinical acquisitions in 2025 alone. The company has a CAD 245M acquisition pipeline under LOI, is pursuing a public spinout of WELLSTAR Technologies (its EMR subsidiary) in 2026, and is investing in cybersecurity (CYDEcore Fusion), longevity/preventive health (WELL Longevity+), and public-sector partnerships under a newly appointed Chief Health Officer.
WELL Health Technologies firmographics
Firmographics- Name
- WELL Health Technologies
- Legal name
- WELL Health Technologies Corp.
- Website
- https://well.company
- Company type
- Public
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- WELL Health Technologies is a Canadian digital healthcare company operating Canada's largest outpatient medical clinic network (252+ clinics) alongside a Practitioner Enablement Platform serving over 44,000 healthcare providers with EMR, billing, telehealth, and AI-powered clinical decision support tools.
- Ownership category
- akta.pro rank
WELL Health Technologies industry classification
Industry- Product category
- Healthcare Services and Digital Health Technology
- NAICS
- Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
- akta.pro secondary industries
- Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)
Keywords
Where WELL Health Technologies is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
WELL Health Technologies business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Omni-Channel Patient Services: Revenue from owning and operating outpatient medical clinics across Canada providing primary, allied, diagnostic, specialized, and preventative care services. In the US, includes telehealth services (Circle Medical), brick-and-mortar clinics, and anesthesia services (CRH Medical). US assets are being divested.
- Practitioner Enablement Platform (Digital Tools & Services): Subscription and usage-based revenue from providing digital health tools and services including EMR, billing, revenue cycle management, telehealth, patient engagement (Ocean), eReferral, ePrescribing, and cybersecurity services to healthcare providers. Over 44,000 providers access these tools.
- E-Consult Platform: Revenue from E-Consult Canada LP, a majority-owned subsidiary (61%) providing electronic consultation services. Acquired for approximately $33 million in all-cash transaction.
- Wisp Telehealth Services: US-based telehealth provider offering reproductive health, sexual health, and expanded services including migraine care and longevity. Revenue from patient consultations and prescriptions.
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
WELL Health Technologies product offering
Product offeringCore offering
WELL Health Technologies owns and operates Canada's largest outpatient medical clinic network (252+ clinics delivering primary, allied, diagnostic, specialized, mental health, executive health, and longevity services) and provides a Practitioner Enablement Platform of digital health tools (OSCAR Pro EMR, Ocean patient engagement, DoctorCare billing/revenue cycle management, eReferral, ePrescribing, telehealth, and apps.health marketplace) to 44,000+ healthcare providers. The company combines omni-channel patient services with virtual services and AI-powered clinical decision support, and is currently divesting its US care businesses (Circle Medical, CRH Medical, Wisp) to refocus on Canadian operations.
Product overview
WELL Health Technologies is a digital healthcare company operating a dual model of omni-channel patient services through Canada's largest outpatient clinic network (252+ clinics) combined with a Practitioner Enablement Platform offering digital tools and services. The product portfolio includes proprietary platforms like OSCAR Pro EMR, Ocean patient engagement, apps.health marketplace, VirtualClinic+, Tia Health telehealth, and Focus Mental Wellness, alongside acquired brands including CognisantMD (Ocean), Aware MD (Cerebrum cardiology EMR), Circle Medical (US telehealth), Wisp (US women's health), CRH Medical (anesthesia), and MyHealth Partners. Key subsidiaries include HEALWELL AI (disease detection and data science), WELLSTAR (EMR platform serving 40%+ of Canadian providers), and CYBERWELL (cybersecurity). Services span primary care, specialty care, diagnostics, mental health, executive health, and preventive longevity care, with recent launches including WELLTRUST (clinical trial recruitment), WELL Longevity+, and AI-powered cardiology tools developed with HEALWELL AI.
Differentiator
Problem solved
Functional benefit
Brands
- WELL Health Medical Centres: Primary care clinic network offering primary, allied, diagnostic, specialized, executive health, and longevity services
- WELL Mental Health & Wellness
- WELL Longevity+
- WELLSTAR
- WELLTRUST
Products and services
- WELL Health Clinic Network Canada's largest outpatient medical clinic owner-operator network offering primary, allied, diagnostic, specialized, executive health, and longevity services across 252+ clinics with over 3,100 providers, serving 4.3 million patient visits annually (2025).
- Practitioner Enablement Platform Digital health platform providing healthcare providers à la carte access to digital tools and services including EMR, billing, telehealth, patient engagement, eReferral, ePrescribing, and cybersecurity. Serves 44,000+ healthcare providers across Canada.
- OSCAR Pro EMR Electronic Medical Records system serving healthcare clinics across Canada with integrated digital health tools and patient engagement features. Leading Canadian EMR platform with direct integration capabilities for digital health apps and services.
- Ocean (CognisantMD) Patient Engagement Platform Canada's leading patient engagement platform connecting patients and healthcare providers through secure forms, screening tools, surveys, online booking, and self check-in that integrates with EMR systems. Reaches over 800,000 patient encounters per month with 95%+ patient satisfaction.
- apps.health Marketplace Digital health marketplace and app hub offering 40+ integrated digital apps and services for OSCAR Pro EMR users, including billing, patient engagement, eReferral, and ePrescribing tools.
- Tali AI Voice Assistant Voice-enabled virtual assistant that transcribes physician voice commands replacing manual data entry, saving physicians up to 10 hours per week in administrative work.
- VirtualClinic+ Telehealth Telehealth service providing patients with fast and convenient access to virtual medical care, contributing to 730% growth in telehealth visits.
- Tia Health Telehealth Telehealth platform connecting patients with doctors for virtual consultations, enabling patients without family doctors to access primary care.
- Focus Mental Wellness Virtual mental health therapy platform offering video, phone, and text therapy with licensed professionals, including an Employee Mental Wellness Program, providing accessible mental health support to Canadians.
- WELL Mental Health & Wellness In-person and virtual mental health services platform supporting individuals and families across Canada through secure video, phone, messaging, and in-person appointments.
- WELL Longevity+ Preventive health initiative combining diagnostic imaging and AI technologies for longevity and healthy aging services.
- WELLTRUST Clinical Research Platform Consent-first data governance and patient identification platform enabling secure, privacy-preserving clinical trial recruitment at WELL-operated clinics in Canada, combining clinical network with HEALWELL's DARWEN AI.
- WELLSTAR EMR Platform Majority-owned subsidiary providing interoperable EMR platforms and integrated digital health solutions, supporting 40%+ of Canadian healthcare providers (8,165+ physicians). Targeting public listing in 2026 as part of spinout.
- HEALWELL AI AI and data science company focused on disease detection, clinical decision support, and healthcare data interoperability. Reports $103.8M revenue in FY2025 with the DARWEN AI clinical decision support platform.
- DoctorCare Billing Service Billing and revenue cycle management service improving clinic billing efficiency and staff productivity for Canadian healthcare providers.
- CYBERWELL Cybersecurity Services Majority-owned cybersecurity subsidiary integrating Cycura (offensive security), Seekintoo, and Proack assets into unified CYDEcore Fusion platform with SOC2 Type I certification and managed security services for healthcare organizations.
- Aware MD Cerebrum (Cardiology EMR) Canada's largest cardiology-specific outpatient EMR platform being expanded to cardiology practitioners across Canada.
- E-Consult Canada E-consult platform with WELL holding 61% majority ownership, expanding digital consultation capabilities across primary care in Canada.
- INLIV Preventative and Executive Health Healthcare provider in Calgary, Alberta specializing in preventative and executive health services for the premium corporate segment.
- AI-Powered Cardiac Monitoring (AliveCor Kardia Partnership) AI-powered cardiac monitoring service providing remote ECG analysis with Canadian-registered cardiologist review within 24 hours via the AliveCor Kardia platform.
- AI-Powered Cardiology Co-Pilot AI-powered tool developed with HEALWELL AI to help cardiologists identify patients at high risk of cardiovascular disease, deployed across WELL Diagnostic Centres in Ontario.
Quantifiable outcome
- Saves physicians up to 10 hours per week through AI-powered documentation tools
- +5 more outcomes
Companies that use WELL Health Technologies
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
WELL Health Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability10 records
Feature9 records
WELL Health Technologies partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- AliveCorcoreWELL Health partnered with AliveCor to provide AI-powered cardiac monitoring and cardiologist oversight to Canadians using the Kardia platform. Canadian-registered cardiologists from WELL Health's network evaluate ECG data within 24 hours, providing expert guidance to improve timely diagnosis and reduce pressures on the healthcare system. Addresses significant delays in cardiology access where elective cardiology wait times have increased by 53% over the past year, averaging 15.3 weeks for specialist consultation.
- HEALWELL AIcoreWELL Health and HEALWELL AI jointly launched WELLTRUST, a consent-first data governance and patient identification platform for clinical research. The platform combines WELL's clinical footprint with HEALWELL's DARWEN AI platform to identify and engage high-fit patients with chronic, rare, and complex conditions for clinical trial recruitment at scale. WELL holds a controlling interest in HEALWELL AI.
- Canada Health InfowaycoreThree WELL subsidiaries—Intrahealth, Pentavere, and OceanMD—were selected for Canada Health Infoway's 2025 Vendor Innovation Program, chosen from over 40 applicants nationwide. The projects focus on improving healthcare data interoperability through AI-powered tools and standardized FHIR-based systems, deployed in live clinical environments across five Canadian provinces.
- HEALWELL AIcoreWELL launched an AI-powered co-pilot for cardiologists developed in partnership with HEALWELL AI to help identify patients at high risk of cardiovascular disease. The tool is deployed across WELL Diagnostic Centres in Ontario's 40+ locations.
- Orion HealthcoreWELL expanded its global footprint to 11 countries following the consolidation of HEALWELL and its acquisition of Orion Health, a healthcare data interoperability company.
- HEALWELL AIcoreWELL Health is supporting a collaboration with HEALWELL AI to develop a platform for clinical trial recruitment in Canada. The platform operates across WELL-operated clinics and supports consent-based clinical trial recruitment using secure workflows.
Scale indicators16 records
Recent moves8 records
Expansion highlights7 records
WELL Health Technologies competitors and assessment
Company assessmentDirect peers
- Telus Health: Telus Health is Canada's largest competitor to WELL, combining owned clinics, employer-sponsored virtual care, and EMR/health records technology. Directly comparable as an omni-channel patient services + digital health platform serving Canadian healthcare providers and patients.
- Maple Corporation: Maple is a Canadian virtual care platform providing on-demand physician consultations, similar to WELL's VirtualClinic+ and Tia Health. Comparable as a Canadian telehealth player competing for the same patient and employer-sponsored care budgets.
- Dialogue Health Technologies: Dialogue is a Canadian virtual primary care and mental health platform serving employers and insurers. Comparable to WELL's employer- and payer-sponsored virtual care offerings and WELL Mental Health & Wellness, particularly in DTC/employer virtual care segments.
- CloudMD Software & Services: CloudMD is a Canadian digital health company offering telehealth, EMR, and workplace health solutions. Directly comparable to WELL's Practitioner Enablement Platform and WELLSTAR subsidiary; WELL even acquired CloudMD's Cloud Practice and BC clinics, signalling the comparable product overlap.
Broad incumbents
- Loblaw Companies (Shoppers Drug Mart): Loblaw operates Shoppers Drug Mart's in-store clinic network and pharmacy services across Canada, offering primary care and health services adjacent to WELL's clinic footprint. Comparable as a Canadian healthcare services incumbent, though its core business is retail rather than dedicated clinic operations.
- Teladoc Health: Teladoc is the largest global telehealth provider, offering virtual primary and specialty care to enterprises, health plans, and consumers. Comparable to WELL's US telehealth operations (Circle Medical, Wisp being divested) as a broad incumbent in the same category.
- Amwell: Amwell is a US-based telehealth and digital care platform serving health systems, insurers, and employers. Comparable to WELL's provider-integrated virtual care platforms (HLALABAH/HLALABAA) at the technology stack level, though Amwell focuses on platform enablement rather than owned clinics.
- Shoppers Drug Mart (Loblaw) Healthcare Clinics: Shoppers Drug Mart operates one of Canada's largest networks of in-pharmacy walk-in clinics and health services. Comparable as a high-distribution primary care footprint in Canada, though integrated with retail pharmacy rather than a dedicated outpatient clinic owner-operator.
- Sun Life (Group Benefits & Lumino Health): Sun Life is a major Canadian insurer with group benefits, Lumino Health virtual care network, and stop-loss/health risk businesses. Comparable to WELL's payer/employer relationships and Dialogue-style virtual care, though anchored in insurance rather than owned clinics or digital tools.
Emerging players
- Think Research: Think Research provides clinical decision support, EMR add-ons, and digital health tools to Canadian providers and health systems. Comparable to WELL's app marketplace (apps.health) and OSCAR Pro integrations, though smaller in scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
WELL Health Technologies social profiles
Digital presenceWELL Health Technologies compliance and trust
Trust signalCompliance2 records
WELL Health Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
WELL Health Technologies leadership team
Management profileNumber of profiles
Profiles13 records
WELL Health Technologies subsidiaries and ownership
Company hierarchySubsidiaries13 records
WELL Health Technologies funding detail
Funding detailFunding overview
Funding rounds11 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
WELL Health Technologies M&A and investment
M&A and investmentM&A30 records
Investments7 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about WELL Health Technologies
What does WELL Health Technologies do?
WELL Health Technologies owns and operates Canada's largest outpatient medical clinic network (252+ clinics delivering primary, allied, diagnostic, specialized, mental health, executive health, and longevity services) and provides a Practitioner Enablement Platform of digital health tools (OSCAR Pro EMR, Ocean patient engagement, DoctorCare billing/revenue cycle management, eReferral, ePrescribing, telehealth, and apps.health marketplace) to 44,000+ healthcare providers. The company combines omni-channel patient services with virtual services and AI-powered clinical decision support, and is currently divesting its US care businesses (Circle Medical, CRH Medical, Wisp) to refocus on Canadian operations.
Is WELL Health Technologies a public or private company?
WELL Health Technologies is a public company. It is classified as public and is currently operating.
When was WELL Health Technologies founded?
WELL Health Technologies was founded in 2018. It employs 1,001 to 5,000 people.
Where is WELL Health Technologies based?
WELL Health Technologies is headquartered in Vancouver, Canada, in the North America region.
How does WELL Health Technologies make money?
Four revenue lines are on record. Omni-Channel Patient Services are the primary driver. The others are practitioner Enablement Platform (Digital Tools & Services), E-Consult Platform and wisp Telehealth Services.
Who are WELL Health Technologies's main competitors?
Direct peers on record are Telus Health, Maple Corporation, Dialogue Health Technologies and CloudMD Software & Services. Broad incumbents are Loblaw Companies (Shoppers Drug Mart), Teladoc Health, Amwell, Shoppers Drug Mart (Loblaw) Healthcare Clinics and Sun Life (Group Benefits & Lumino Health). Think Research is listed as an emerging player.
Does WELL Health Technologies have an API?
No public API is recorded for WELL Health Technologies.
What industry is WELL Health Technologies in?
WELL Health Technologies's product category is Healthcare Services and Digital Health Technology. Its primary akta.pro industry code is HLALABAH, Care Navigation, Referral & Digital Front Door Platforms, with a secondary code of HLALABAA, Virtual Visit & Scheduling Platforms (EHR-integrated). Its NAICS code is 62111 and its SIC code is 8011.