Sereno Cloud Solution
Sereno Cloud Solution is a Hong Kong-based managed cloud services provider serving small and medium enterprises in the Asia-Pacific region, delivering multi-cloud management, CloudSecOps, DevSecOps, disaster recovery, and AI integration services across Microsoft Azure, AWS, Tencent Cloud, and Nutanix environments.
- Company typePrivate
- Founded2015
- HeadquartersKwun Tong, Hong Kong SAR China
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Sereno Cloud Solution does
Sereno Cloud Solution is a Hong Kong-based managed cloud services provider founded in 2015 (with one source indicating 2014) that intermediates between hyperscale cloud providers and small and medium enterprises, primarily in the Asia-Pacific region. The company offers cloud adoption and migration consulting, multi-cloud and hybrid-cloud management, 24x7 managed operations, CloudSecOps and DevSecOps, disaster recovery, hardware and licensing resale, and an emerging portfolio of AI integration services built on third-party models including ChatGPT, private LLMs, and Mistral Large 3.
The technology stack centers on the SerenoPRO managed services brand and the Cloudlinks360 (Appcara) multi-cloud brokerage platform, supporting Microsoft Azure, Amazon Web Services, Tencent Cloud, and Nutanix HCI environments. Integration dependencies span certified partnerships with Microsoft, Nutanix, Citrix, HPE, Dell, IBM, AWS, SUSE, Sophos, Arcserve, and others, with operational tooling including PRTG for hybrid-cloud monitoring and Terraform/Ansible for infrastructure automation. Adjacent integrations cover Microsoft Teams, Slack, SharePoint, Okta, and Ping Identity for end-user and identity workflows.
Revenue mechanics mix recurring monthly subscription managed services (SerenoPRO packages), one-time cloud adoption and migration professional services, monthly subscription software (cloud DR, monitoring, brokerage), and pass-through hardware and licensing resale. Go-to-market is consultative direct sales targeting SME and medium-enterprise customers in Hong Kong and the wider APAC region, supplemented by partner referral channels and participation in Microsoft, Nutanix, and Citrix ecosystem events. Pricing is quote-based and not publicly disclosed; case studies cite roughly 40% IT cost reductions as a representative customer outcome, though all published case studies are flagged as fictional within the source material.
Note on conflicting data: the firmographics block lists Sereno as publicly listed (nysemkt:CHOW), while the deeper business record describes a privately held MSP with no institutional investors or funding rounds. The ticker symbol is associated in public markets with an unrelated entity; analysts should reconcile this directly with the company before relying on either signal.
Sereno Cloud Solution firmographics
Firmographics- Name
- Sereno Cloud Solution
- Legal name
- Sereno Cloud Solution
- Website
- https://serenoclouds.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Sereno Cloud Solution is a Hong Kong-based managed cloud services provider serving small and medium enterprises in the Asia-Pacific region, delivering multi-cloud management, CloudSecOps, DevSecOps, disaster recovery, and AI integration services across Microsoft Azure, AWS, Tencent Cloud, and Nutanix environments.
- Ownership category
- akta.pro rank
Sereno Cloud Solution industry classification
Industry- Product category
- Managed Cloud Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Other Computer Related Services (541519), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)
- akta.pro secondary industries
- Multi-Cloud & Hybrid Cloud Enablement (BPAEACAK), Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF), Hybrid Cloud DR/BC & High Availability (HDABAMAI), Hybrid Cloud Compute & Virtualization Stack (HCI/VMs/Kubernetes) (HDABAMAF)
Keywords
Where Sereno Cloud Solution is headquartered
LocationHeadquarters
- HQ city
- Kwun Tong
- HQ country
- Hong Kong SAR China
- HQ region
- Asia
Offices1 record
Markets served
Sereno Cloud Solution business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Cloud Managed Services: Monthly recurring managed services covering cloud infrastructure monitoring, security, support, and optimization. SerenoPRO services provide ongoing management of hybrid cloud environments with tiered service levels.
- Cloud Adoption and Migration Services: Consulting, deployment, and migration services for cloud transformation projects. One-time project revenue for initial cloud adoption and infrastructure modernization.
- Cloud Solutions and Software: Monthly subscription software including Cloud DR Service, monitoring tools (PRTG), and brokerage systems. Pay-per-use and subscription models available.
- Hardware and Licensing: Resale of hardware (HPE servers, Dell servers, Surface devices) and software licenses (Office 365, Windows Server) as part of bundled solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Cloud Managed Services - Tiered support levels |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Sereno Cloud Solution product offering
Product offeringCore offering
Sereno Cloud Solution is a managed cloud services provider based in Hong Kong that delivers outsourced cloud infrastructure management, cloud security operations (CloudSecOps), DevSecOps, cloud disaster recovery, and multi-cloud brokerage services to small and medium enterprises across the Asia-Pacific region. Its flagship offerings under the SerenoPRO brand bundle 24x7 monitoring, security, DevSecOps, and DR capabilities across Azure, AWS, Tencent Cloud, and Nutanix HCI environments, complemented by project-based cloud adoption and migration consulting, AI integration services (ChatGPT, private LLMs, AI & Data Science Platform), and resale of partner hardware and software.
Differentiator
Problem solved
Functional benefit
Brands
- SerenoPRO: Cloud managed service, security service, and DevSecOps service offerings under the SerenoPRO brand.
Products and services
- SerenoPRO Cloud Managed Service 24x7 managed service for cloud infrastructure covering monitoring, support, security operations, and optimization across hybrid cloud environments for SMEs and medium enterprises in APAC.
- SerenoPRO Cloud Security Service (CloudSecOps)
Quantifiable outcome
- 40% IT cost reduction through optimized cloud solutions
- +4 more outcomes
Companies that use Sereno Cloud Solution
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
Sereno Cloud Solution technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability9 records
Feature5 records
Sereno Cloud Solution partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and major.
- MicrosoftcoreMicrosoft certified partner providing Azure cloud services, Office 365 solutions, Microsoft 365, and Teams collaboration tools. Offers bundled Azure + SerenoPRO managed services with Rapid Recovery system protection.
- NutanixcoreNutanix registered partner specializing in hyperconverged infrastructure (HCI), Xi Frame desktop-as-a-service, and Era database management. Provides Nutanix test drive experiences and enterprise cloud solutions.
- CitrixmajorCitrix partner offering virtual desktop infrastructure (VDI), Citrix Workspace, and business continuity planning solutions. Provides remote work and desktop-as-a-service solutions.
- HPE (Hewlett Packard Enterprise)majorHPE authorized partner reselling HPE ProLiant servers including DL380 Gen10, and offering bundled solutions with ShareFile and HPE modern storage solutions.
- DellmajorDell partner reselling Dell PowerEdge servers and offering Dell + Office 365 bundled solutions with Windows Server licensing.
- IBMmajorIBM partner providing IBM Softlayer cloud backup solutions and co-hosting events. Historical partnership for cloud desktop solutions.
- Amazon Web Services (AWS)majorAWS partner providing cloud migration and deployment services. Supports workloads across AWS infrastructure with managed services.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Sereno Cloud Solution competitors and assessment
Company assessmentDirect peers
- Cloudreach (Atos): Enterprise cloud MSP delivering migration, managed services and CloudSecOps across Azure, AWS and GCP. Comparable to Sereno's SerenoPRO managed services + CloudSecOps combination and its consulting-led land motion.
- Rackspace Technology: Global multi-cloud managed services provider offering managed cloud, security, and professional services across AWS, Azure, Google Cloud and private clouds. Most direct analogue to Sereno's SerenoPRO managed services and multi-cloud brokerage model, though at vastly larger scale.
Broad incumbents
- Logicalis: Global IT solutions and managed services provider with strong Asia-Pacific presence, offering hybrid cloud, data center and managed services. Comparable in service breadth (cloud, security, managed ops) but a much larger, established incumbent.
- NCS (Singtel): Asia-Pacific IT services arm of Singtel delivering cloud, digital and managed services across Singapore, Australia, Greater China and the region. A scaled APAC peer with overlapping cloud + managed security capabilities relevant to Sereno's expansion ambitions.
- NTT Communications / NTT Data: Global telecom and IT services group with deep Asia-Pacific managed cloud, hybrid infrastructure and security service portfolio. Comparable across the same service stack Sereno offers, especially hybrid cloud and managed operations.
- Computacenter: Large European-headquartered IT infrastructure and managed services provider reselling HPE, Dell, Microsoft and Citrix technologies — directly mirroring Sereno's hardware resale and partner-led managed services motion, but at enterprise scale.
Regional players
- CITIC Telecom CPC: Hong Kong-headquartered managed services and cloud provider with TrueConnect cloud and managed security offerings across Greater China. Closest geographic peer to Sereno in the HK/Greater Bay Area mid-market segment.
- HGC Global Communications: Hong Kong-based telecom and ICT services provider offering cloud, managed security, and colocation to enterprise customers. Comparable Hong Kong/regional footprint and converged cloud+security+connectivity service bundle.
- Sify Technologies: India-headquartered ICT services provider with cloud, managed services, network and data center offerings serving enterprise customers across India and select APAC markets. Comparable in role as a regional managed cloud + integration provider, though at larger scale.
Emerging players
- CtrlS Datacenters: APAC-focused cloud and managed services provider offering private/public cloud, DR and managed hosting to enterprise customers. Comparable in hybrid cloud + DR service mix Sereno delivers through SerenoPRO DR Service.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Sereno Cloud Solution social profiles
Digital presenceSereno Cloud Solution financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sereno Cloud Solution leadership team
Management profileNumber of profiles
Profiles2 records
Sereno Cloud Solution funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sereno Cloud Solution M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sereno Cloud Solution
What does Sereno Cloud Solution do?
Sereno Cloud Solution is a managed cloud services provider based in Hong Kong that delivers outsourced cloud infrastructure management, cloud security operations (CloudSecOps), DevSecOps, cloud disaster recovery, and multi-cloud brokerage services to small and medium enterprises across the Asia-Pacific region. Its flagship offerings under the SerenoPRO brand bundle 24x7 monitoring, security, DevSecOps, and DR capabilities across Azure, AWS, Tencent Cloud, and Nutanix HCI environments, complemented by project-based cloud adoption and migration consulting, AI integration services (ChatGPT, private LLMs, AI & Data Science Platform), and resale of partner hardware and software.
Is Sereno Cloud Solution a public or private company?
Sereno Cloud Solution is a private company. It is classified as unknown and is currently operating.
When was Sereno Cloud Solution founded?
Sereno Cloud Solution was founded in 2015. It employs 11 to 50 people.
Where is Sereno Cloud Solution based?
Sereno Cloud Solution is headquartered in Kwun Tong, Hong Kong SAR China, in the Asia region.
How does Sereno Cloud Solution make money?
Four revenue lines are on record. Cloud Managed Services are the primary driver. The others are cloud Adoption and Migration Services, cloud Solutions and Software and hardware and Licensing.
Who are Sereno Cloud Solution's main competitors?
Direct peers on record are Cloudreach (Atos) and Rackspace Technology. Broad incumbents are Logicalis, NCS (Singtel), NTT Communications / NTT Data and Computacenter. Regional players are CITIC Telecom CPC, HGC Global Communications and Sify Technologies. CtrlS Datacenters is listed as an emerging player.
Does Sereno Cloud Solution have an API?
No public API is recorded for Sereno Cloud Solution.
What industry is Sereno Cloud Solution in?
Sereno Cloud Solution's product category is Managed Cloud Services. Its primary akta.pro industry code is BPAEACAF, Cloud Managed Services (Operations, Monitoring, Patching), with a secondary code of BPAEACAK, Multi-Cloud & Hybrid Cloud Enablement. Its NAICS code is 5182 and its SIC code is 7370.