What Everflow does

Everflow is a UK-based business utilities provider that consolidates water supply, waste collection, environmental services, and broadband/phone connectivity into a single managed service for commercial customers. The company operates in the deregulated UK water retail market, where it has grown to supply 100,000+ business premises and captured approximately 1 in 4 UK water switches in the trailing 12 months. Its proprietary technology is a customer portal platform that supports quote requests, contract management, and consolidated utility administration for SMB customers, supplemented by a broker/partner referral channel.

Everflow's revenue model is subscription-based, built on recurring annual utility supply contracts priced per business needs with an advertised average 30% water contract saving for small businesses. The company reported revenue of £78m in FY21/22, up from £65m, alongside a 41% increase in headcount in 2021 funded in part by a £750,000 debt facility from NPIF - FW Capital. Additional growth capital has been provided by Perwyn (2018) and Paceline Equity Partners (2025). Customer retention stands at 97%, indicating strong contractual stickiness in the SMB segment.

The company differentiates itself through sustainability positioning: it operates the UK's first carbon offset water and waste supply service, was the first UK water company to sign The Climate Pledge committing to Net Zero by 2040, and reports a 58% reduction in Scope 1, 2, and 3 emissions over two years. Headquartered in Billingham with 101-250 employees, Everflow targets UK businesses of all sizes through direct website sales, a broker network, and an in-house portal for ongoing account management.

Name

Everflow

Legal name

Everflow

Website

https://everflowwater.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Everflow is a UK-based business utilities provider supplying water, waste collection, broadband, and phone services to over 100,000 UK business premises via subscription contracts, differentiated by carbon offset offerings and a customer portal platform.

Ownership category

akta.pro rank

Product category

Business Utilities Management

NAICS

Water, Sewage and Other Systems (2213), Utilities (22)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900), Sanitary Services (4950), Refuse Systems (4953)

akta.pro primary industry

Customer Billing & Revenue Management (rate configuration, billing, adjustments, revenue assurance) (EUANAIAC)

akta.pro secondary industries

Digital Self-Service & Customer Portals (web/mobile, e-bill, notifications, consumption dashboards) (EUANAIAI), Commercial & Office Waste Collection (Non-hazardous) (EUAIAGAA)

Keywords

• Business water supply
• Waste collection services
• Business broadband services
• Utility management platform
• Carbon offset utilities

Headquarters

HQ city

Billingham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Business Utilities Supply: Recurring supply of water, waste collection, and connectivity services to UK businesses on contract basis

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Everflow supplies business water, waste collection, environmental (carbon offset), and broadband/phone connectivity services to UK businesses under consolidated utility contracts. The company acts as a single trusted provider, enabling customers to switch from incumbent utilities and manage all business utilities through one relationship supported by a customer portal.

Product overview

Everflow is a unified business utilities management platform providing water supply, waste collection, environmental services, and broadband/phone connectivity under one provider. The company streamlines business utilities by offering tailored contracts and a single trusted provider for all utility needs, consolidating what would traditionally require multiple vendors into one simplified service.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Water Supply Business water supply service providing water procurement and management for UK businesses, offering tailored contracts and simplified utility management.
• Business Waste Collection Business waste collection services offering fair pricing, customer service, and tailored waste solutions for UK businesses of any size.
• Environmental Services Environmental services supporting sustainability goals, including carbon offset water and waste supply and helping UK businesses reduce their carbon footprint.
• Business Connectivity Services Broadband and phone services providing fast, reliable, and cost-effective connectivity designed for UK business needs.

Quantifiable outcome

• 30% average water contract saving for small businesses
• +4 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Water Plus: Largest business water retailer in the UK, operating in the same deregulated B2B water market as Everflow with comparable customer base and bundled utility offering.
• Clear Business Water: UK business water retailer focused on small and mid-sized commercial customers; direct competitor in the SMB water-switch segment where Everflow has its 30%-savings proposition.
• SES Business Water: Business water retailer operating in the UK deregulated market; directly comparable B2B water-switch proposition with a similar SMB customer focus.
• Business Stream: Scottish-origin business water retailer with UK-wide reach, offering competitive water and waste services to commercial customers — same target segment and switch economics as Everflow.
• Wave (Anglian Water's business retailer): Business water retail arm of Anglian Water group; competes head-to-head with Everflow in the deregulated business water market with national coverage.
• Source for Business: UK business water retailer targeting SMEs, competing for the same switcher pool as Everflow with bundled water and waste offerings.
• Castle Water: Major UK business water retailer serving SMEs and larger commercial customers; competes directly with Everflow for switchers in the deregulated market.

Broad incumbents

• Suez Recycling and Recovery UK: Major UK provider of commercial and industrial waste services; comparable to Everflow on the waste-collection side of the business, though operating at much greater scale across recycling and recovery.
• Biffa: UK's largest waste-management company; competes with Everflow on the business waste collection side of the bundled offering, though with a much broader portfolio.
• Veolia UK: Global environmental services operator with substantial UK commercial waste operations; an incumbent competing for the waste-collection leg of Everflow's multi-utility bundle.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/everflowwater

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds4 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Everflow