Texas Workforce Commision

What Texas Workforce Commision does

Texas Workforce Commission (TWC) is a Texas state government agency headquartered in Austin, Texas, founded in 1936 and operating with 1,001–5,000 employees. It administers the state's workforce development system, delivering unemployment insurance, statewide job matching through WorkInTexas.com, employer tax administration, child care scholarships, vocational rehabilitation, veteran employment services, apprenticeship programs, and adult education. The agency is governed by three commissioners appointed by the Governor of Texas and is led by Executive Director Steve Pier.

TWC's core technology stack consists of interconnected web portals: Unemployment Benefits Services (UBS) for claimants to file and manage claims, Unemployment Tax Services (UTS) and Unemployment Tax Registration (UTR) for employer tax filing and registration, Employer Benefits Services (EBS) for employer claim responses, and the WorkInTexas.com statewide job-matching platform. Identity verification is handled through a partnership with ID.me using government-issued ID, biometric selfie matching, and credit bureau data, with USPS offered as an in-person alternative. The agency also operates the Texas Child Care Availability Portal and runs Labor Market Information analytics supporting career exploration and workforce planning.

TWC's funding model is non-commercial. The agency is financed through state legislative appropriations, federal grants (including WIOA, child care subsidies, and vocational rehabilitation), and employer unemployment taxes collected under the Texas Unemployment Compensation Act. All citizen-facing services — unemployment benefits, job search, career counseling, and employer tax management — are provided at no direct charge. Services are delivered through a combination of digital self-service portals, 28 local Workforce Development Boards operating Workforce Solutions offices, and tele-centers, creating a hybrid physical-digital service model that spans the entire state.

Name

Texas Workforce Commision

Legal name

Texas Workforce Commission

Website

https://twc.texas.gov

Company type

Private

Founded year

1936

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Texas state government agency administering unemployment insurance, employer tax collection, statewide job matching via WorkInTexas.com, child care scholarships, vocational rehabilitation, and workforce training for all Texas workers, employers, and families.

Ownership category

akta.pro rank

Product category

Workforce Development and Unemployment Services

NAICS

Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313), Employment Services (5613), Payroll Services (541214), Technical and Trade Schools (6115)

SIC

Services-Employment Agencies (7361), Services-Educational Services (8200)

akta.pro primary industry

State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN)

akta.pro secondary industries

Professional & Technical Direct Hire (IT, Engineering, Finance, Healthcare) (BPACAFAC), Workforce Benefits Administration (Enrollment & Deductions) (BPACAIAF), Workforce & Career Transition Noncredit Programs (EDAAAEAC)

Keywords

• Workforce development services
• Unemployment benefits administration
• Job matching portal
• Child care assistance
• Vocational rehabilitation

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Technology or R&D, Marketing or Sales

Revenue model

1. Unemployment Tax Collection: TWC collects unemployment taxes from Texas employers. Employers must register with TWC within 10 days of becoming liable under the Texas Unemployment Compensation Act. Tax rates and wage limits are set by state law.
2. Federal Funding for Workforce Programs: TWC receives federal funding for workforce development programs including WIOA, adult education, child care subsidies, and vocational rehabilitation services.
3. State Appropriations: State legislative appropriations fund agency operations and workforce initiative programs.

Pricing tiers

Distribution channels5 records

Marketing channels4 records

Core offering

Texas Workforce Commission is a Texas state government agency that administers unemployment benefits, connects job seekers with employers, manages employer unemployment tax accounts, funds workforce training, and provides child care and vocational rehabilitation services. It operates multiple online self-service portals (UBS, UTS, EBS, WorkInTexas.com) and coordinates 28 local Workforce Development Boards across the state.

Product overview

Texas Workforce Commission offers a unified platform of workforce development services comprising multiple interconnected web-based systems and grant programs. The core systems include Unemployment Benefits Services (UBS) for claimants, Unemployment Tax Services (UTS) for employer tax management, Employer Benefits Services (EBS), and WorkInTexas.com for job matching. Supporting programs include child care scholarships, vocational rehabilitation, apprenticeship training, adult education, veterans services, and skills development grants such as Jobs and Education for Texans (JET) and the Skills Development Fund. TWC also operates Texas Child Care Availability Portal for family child care searches and Texas Rising Star for child care quality certification.

Differentiator

Problem solved

Functional benefit

Products and services

• Unemployment Benefits Services (UBS)

Quantifiable outcome

• Reduced improper child care payments from 8.28% (2007) to under 0.5% (2022)
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Texas Health and Human Services CommissioncoreStrategic or Co-development Partner · 1 February 2026Joint investigation into child care spending following Minnesota fraud allegations. TWC and HHSC were directed by Governor Abbott to review child care scholarship spending, identify high-risk providers, and conduct compliance site visits. Both agencies provided progress reports and final findings.
• ID.mecoreTechnology or IntegrationPartnership to verify claimant identity for unemployment benefits. ID.me provides selfie-based identity verification using government-issued ID documents, credit bureau data, and biometric matching to prevent unemployment benefits identity fraud.
• U.S. BankminorOthersU.S. Bank manages TWC debit card accounts for unemployment benefit payments. State and federal laws regarding confidentiality of claim information apply to U.S. Bank's handling of claimant data.
• 28 Local Workforce Development BoardscoreChannel Partner/ Reseller/ DistributorNetwork of 28 local boards across Texas providing workforce services including job search assistance, training programs, child care support, and employer services. Boards operate Workforce Solutions offices in their service areas.
• Texas Veterans CommissioncoreStrategic or Co-development PartnerPartnership supporting veteran educational benefits including Forever G.I. Bill, Hazlewood Act, and workforce transition programs. TVC provides education information while TWC provides employment services.
• Army Research LabminorStrategic or Co-development PartnerPartnership through Texas Tech's Critical Infrastructure Security Institute to build a pipeline of cybersecurity professionals for national security through workforce development programs.
• College Credit for HeroesminorStrategic or Co-development PartnerProgram that maximizes college credits awarded to veterans for military experience, speeding transition into Texas workforce through credit translation partnerships with educational institutions.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• California Employment Development Department (EDD): Largest U.S. state labor/workforce agency administering unemployment insurance, job matching, workforce training, and disability/paid family leave. Directly comparable in scope to TWC as a state-level workforce administrator with similar statutory authority and self-service portals.
• New York State Department of Labor: State labor agency administering unemployment insurance, workforce development (WIOA), apprenticeship programs, and labor law enforcement. Closely parallel mission set to TWC with comparable employer tax and claimant benefit functions.
• Florida Department of Commerce: Florida's state workforce and economic development agency operating the Reemployment Assistance program, workforce boards, and job-matching portal. Directly comparable to TWC across UI tax, claims, and employer-side workforce services.
• Illinois Department of Employment Security (IDES): Administers unemployment insurance, job placement via Illinois JobLink, and labor market information for Illinois. Functional analog to TWC's UBS, UTS, and WorkInTexas.com stack at smaller scale.
• Pennsylvania Department of Labor & Industry: Operates Pennsylvania's UC system, workforce development programs, and apprenticeship initiatives. Shares TWC's combination of UI benefits administration, employer tax services, and vocational rehabilitation.
• Ohio Department of Job and Family Services (ODJFS): Administers Ohio's unemployment compensation, workforce development, and family assistance (including child care subsidies). Closely parallel mix of unemployment benefits, employer tax, and child care scholarship programs.

Broad incumbents

• U.S. Department of Labor (DOL): Federal agency that funds TWC through WIOA, oversees state UI systems, and sets apprenticeship standards. Acts as TWC's regulator and primary funding source, providing meaningful strategic comparability even though it operates at a different level of government.

Regional players

• Workforce Solutions (Capital Area / Tarrant County): Local Workforce Development Boards operating under TWC oversight across Texas; provides direct in-person workforce services analogous to the local service-delivery layer TWC coordinates through its 28 boards.

Emerging players

• Indeed: Private-sector job-matching platform competing with TWC's WorkInTexas.com portal for both job seeker and employer mindshare. Comparable in core function (job listings, resume search) but lacks UI benefits and tax administration.

Others

• WorkforceGPS (U.S. DOL): DOL-hosted training and resource portal for the public workforce system; provides national workforce development content, complementing TWC's program offerings but not directly competing with its service delivery.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TXWorkforce
• YouTubeyoutube.com/user/TexasWorkforceComm
• Facebookfacebook.com/texasworkforcecommission
• LinkedInlinkedin.com/company/txworkforce

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments32 records

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Frequently asked questions about Texas Workforce Commision