Queensborough National Bank & Trust

What Queensborough National Bank & Trust does

Queensborough National Bank & Trust (legal entity: Queensborough National Bank and Trust Company) is a privately held, nationally chartered community bank founded in 1902 and headquartered in Louisville, Georgia, with its primary market presence in the Greater Augusta and Greater Savannah corridors. The bank operates 23 branch locations across Georgia, supplemented by a centralized QNBTNOW Interactive Teller Machine (ITM) network that provides extended-hours banking (8am-6pm weekdays, 8am-1pm Saturdays) via live teller video. It serves four primary customer segments: individual retail consumers (checking, savings, debit/credit cards, mobile banking), small and medium-sized businesses (cash management, merchant services, remote deposit, business loans), homebuyers (mortgage origination including professional mortgage programs via the Queensborough Mortgage division), and high-net-worth individuals (trust, estate, private banking, and investment/insurance services delivered through Queensborough Wealth Management and the Queensborough Investments LPL Financial partnership).

The bank's product platform is delivered through a multi-channel architecture: physical branches, ITMs, online banking (built on Digital Insight/FIS infrastructure), the Q Mobile iOS/Android application with biometric authentication and mobile deposit capture, and integrated customer support via Glia-powered chat/voice/video. In 2025 the bank relaunched its digital banking platform with a customizable dashboard, built-in money management tools (account aggregation, spending categorization, budgeting, net worth tracking), 256-bit SSL with Extended Validation certificates, and TOTP authenticator support. Underlying technology is largely third-party-vendor dependent — FIS for core/online banking, Glia for communications, AudioEye for accessibility, SecurLOCK for card controls — rather than proprietary. A 2024 core conversion led by SVP Cliff McGahee modernized deposit operations and core systems.

Revenue is generated through four primary streams: (1) net interest income from lending (mortgages, personal loans, business loans, commercial lending), (2) non-interest fee income from deposit services (overdraft at $32/item, wire transfers at $20–$45, stop payment at $32, ATM fees of $1 after six free monthly transactions), (3) mortgage origination fees from purchase and refinance activity, and (4) wealth management and trust service fees via the LPL Financial partnership for investment advisory. The bank also operates wholly owned subsidiaries — Queensborough Mortgage, Queensborough Wealth Management, and Queensborough Investments. Capital structure includes a $24M funding event recorded October 2020 (investors undisclosed). The bank has no public ticker, no disclosed parent company, and no venture or private equity ownership referenced.

Name

Queensborough National Bank & Trust

Legal name

Queensborough National Bank and Trust Company

Website

https://qnbtrust.bank

Company type

Private

Founded year

1902

Operating status

Operating

Headcount range

251–500 employees

Short description

Queensborough National Bank & Trust is a privately held Georgia community bank founded in 1902, operating 23 branches plus ITMs across the Greater Augusta and Savannah markets, offering personal banking, business banking, mortgage lending, and wealth management services.

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Depository Credit Intermediation (5221), Portfolio Management and Investment Advice (523940), Trusts, Estates, and Agency Accounts (525920), Trusts, Estates, and Agency Accounts (52592)

SIC

National Commercial Banks (6021), Investment Advice (6282)

akta.pro primary industry

Private Banking Lending (Securities-Backed, Real Estate, Structured Credit) (FSABADAE)

akta.pro secondary industries

Private Banking & UHNW Wealth Advisory (FSAEABAC), Personal & Family Trust Services (FSAAANAA), Corporate & Institutional Trust Services (FSAAANAB), Philanthropic & Charitable Trust Services (FSAAANAI)

Keywords

• Community banking services
• Residential mortgage lending
• Wealth management advisory
• Small business banking
• Trust and estate services

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices24 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Net Interest Income: Interest income generated from lending activities including mortgages, personal loans, business loans, and commercial lending. This is the primary revenue stream for the bank.
2. Non-Interest Income - Deposit Services: Fees from deposit account services including account maintenance, overdraft fees, NSF charges, wire transfer fees, ATM fees, and official check fees.
3. Mortgage Lending: Revenue from mortgage originations including purchase mortgages and refinances, serving customers throughout Georgia with local processing and underwriting.
4. Wealth Management and Trust Services: Trust and estate services, investment advisory, and insurance services offered through partnership with LPL Financial. Includes asset management, estate administration, and charitable giving services.
5. Business Banking Services: Cash management, merchant services, remote deposit capture, and business loans for commercial customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Queensborough National Bank & Trust is a community bank offering deposit accounts (checking, savings), consumer and business loans, residential mortgage lending, and wealth management (trust, estate, and investment advisory services via LPL Financial partnership) through 23 branches in Georgia and digital channels. Its differentiated QNBTNOW Interactive Teller Machine network extends teller service hours, and digital banking is delivered through mobile and online platforms.

Product overview

Queensborough National Bank & Trust is a community bank serving Georgia since 1902, offering a comprehensive suite of banking products through both physical branch locations (23 locations) and digital channels. The core product portfolio centers on deposit accounts (checking and savings for personal and business customers), lending (mortgage and business loans), and wealth management services. Digital banking is delivered through the QNBT Mobile Banking App and redesigned Online Banking platform, both offering account management, bill pay, fund transfers, and integrated customer support via Glia. The QNBTNOW Interactive Teller Machine (ITM) service at 23 locations provides extended-hours teller access via live video combined with ATM functionality. Wealth Management encompasses Trust & Estate Services, Private Banking, and Investment & Insurance Services (through LPL Financial partnership). Key add-on services include Cash Management and Merchant Services for business customers, Remote Deposit for check processing, and mobile wallet integrations (Apple Pay, Google Pay, Samsung Pay) with debit card controls and MasterCard SecureCode protection.

Differentiator

Problem solved

Functional benefit

Brands

• QNBTNOW: Interactive Teller Machine (ITM) service providing extended hours banking with live teller video assistance. Available from 8am to 6pm Monday through Friday and 8am to 1pm on Saturdays.
• Q Mobile
• Queensborough Wealth Management
• Queensborough Mortgage

Products and services

• QNBT Mobile Banking App Mobile banking application available on iOS and Android for personal and business customers to access accounts, transfer funds, pay bills, deposit checks via mobile remote deposit capture, manage debit cards, and communicate with the bank.
• QNBTNOW Interactive Teller Machines (ITMs) Interactive Teller Machine service combining ATM functionality with live teller video assistance at 23 Georgia locations, offering extended hours (8am-6pm weekdays, 8am-1pm Saturdays) plus 24/7 ATM access. Services include deposits, withdrawals, check cashing with exact change, loan and credit card payments, and fund transfers without requiring a debit card.
• Online Banking Internet banking platform for personal and business customers enabling account management, bill pay, fund transfers, and business services including Remote Deposit, ACH Origination, Online Wires, and Positive Pay.
• Personal Checking and Savings Accounts Personal deposit accounts including checking with debit card access, savings accounts, certificate of deposit options, and safe deposit boxes for individual customers.
• Business Banking Services Business deposit accounts (checking, savings), business credit cards, business loans, cash management, merchant services, remote deposit capture, and at-work banking products designed for small-to-medium businesses.
• Mortgage Lending Residential mortgage loan services including purchase mortgages, refinancing, construction loans, and professional mortgage programs for physicians, attorneys, and other professionals. Features local processing, underwriting, and closing with online applications and competitive rates.
• Queensborough Wealth Management Comprehensive wealth management division offering private banking, trust and estate services, and investment and insurance services (through LPL Financial partnership under Queensborough Investments brand). Local administration with offices in Augusta, North Augusta, Savannah, Statesboro, and Columbia, SC.
• Trust & Estate Services Full-scope trust and estate services with local administration including revocable and testamentary trusts, charitable trusts, trustee and executor services, family business services, special needs trusts, and charitable giving planning.
• Private Banking Comprehensive banking services for professionals and executives requiring integrated personal and business banking solutions with personalized relationship management.
• Investment & Insurance Services (Queensborough Investments) Investment advisory and insurance products offered through LPL Financial under the Queensborough Investments brand, providing independent advice on retirement planning, wealth accumulation, and insurance needs.
• Cash Management Business banking service providing ACH origination, online wires, positive pay, and other tools for managing business cash flow and treasury functions.
• Merchant Services Payment processing services for business merchants enabling acceptance of card-based payments at point-of-sale.
• Remote Deposit Business banking service allowing customers to scan and deposit checks electronically using a desktop scanner, eliminating the need to visit a branch for check deposits.
• Mobile Wallet (Apple Pay, Google Pay, Samsung Pay) Mobile payment integration enabling customers to add their Q debit card to Apple Pay, Google Pay, or Samsung Pay for secure contactless payments at participating merchants.

Quantifiable outcome

• 23 locations providing community banking services across Georgia
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability1 record

Feature8 records

Partnerships

One partnership is on record.

• Jefferson HospitalminorStrategic or Co-development PartnerQueensborough has participated in the Georgia HEART Hospital Program for seven consecutive years, making a $100,000 contribution to Jefferson Hospital in 2025. The program allows taxpayers to direct contributions to eligible rural hospitals while receiving state income tax credits.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Ameris Bancorp: Georgia-headquartered community bank with comparable retail, commercial, and mortgage products across the Southeast. Ameris is one of the closest direct comparables in scale, footprint, and product mix to Queensborough.
• Colony Bankcorp: Georgia community bank with a similar mix of retail deposits, commercial lending, and mortgage services. Comparable in size, branch count, and community-bank positioning to Queensborough.
• Renasant Corporation: Southeast-focused community bank with retail, commercial, and mortgage banking across Georgia, the Carolinas, and neighboring states. Comparable community-bank model and customer segments.
• United Community Banks: Georgia-headquartered community bank with branches across the Southeast offering deposit, lending, and wealth management products. Operates a similar community-bank model with overlapping Georgia geographies.
• Exchange Bank (Louisville, GA): Small community bank headquartered in Louisville, Georgia, sharing Queensborough's home market. Closest geographic and product overlap; competes directly for local deposits and loans.

Broad incumbents

• Synovus Financial: Large Georgia-based regional bank with overlapping branches in Augusta, Savannah, and Columbus. Serves similar consumer and commercial customers but at significantly greater scale and product breadth.
• Truist Financial Corporation: Large Southeast bank with a deep branch presence across Georgia, including the Augusta and Savannah markets Queensborough serves. A broad incumbent competitor rather than a focused peer.
• Cadence Bank: Regional bank with commercial, retail, and wealth management services across the Southeast, including Georgia. Larger and broader than Queensborough but competes in the same customer segments.
• SouthState Corporation (First Citizens): Large Southeast regional bank resulting from the SouthState and First Citizens combination. Has overlapping Georgia and South Carolina branches and competes for similar commercial and retail deposits.

Regional players

• Heritage Financial Group (Magnolia Bank): Georgia-based community bank offering similar retail and small-business banking services. Slightly different geographic footprint but comparable size and community-bank positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/qnbtrust
• YouTubeyoutube.com/channel/UCbg6ma0g-8CMxmHXQN1sfTQ
• Facebookfacebook.com/QNBTrust
• LinkedInlinkedin.com/company/queensborough-national-bank-&-trust-co?trk=top_nav_home
• Instagraminstagram.com/queensboroughnationalbank

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Queensborough National Bank & Trust