Frequency

What Frequency does

Frequency Communications Ltd. is an aviation technology company that has developed a cloud-based SaaS collaboration platform designed to replace and consolidate up to eight legacy airline communication systems—including VHF, HF, ACARS, CPDLC, satellite phones, and email—into a single unified solution. The platform automatically creates dynamic flight groups three hours before each departure and archives them three hours after arrival, populating each group with real-time data from over 600 global flight information sources. Users including pilots, operations control, turnaround coordinators, and maintenance staff participate in these groups via voice, text, photo, and file sharing across iOS, Android, and web, with role-based notifications and user interfaces. The system is built on AWS infrastructure with Twilio integration for real-time push notifications and uses secure SOAP and AMQP data exchange models.

Founded in 2017 in Dublin, Ireland by three former Aer Lingus pilots with over 40 years of combined aviation experience, Frequency operates a subscription-based SaaS revenue model priced on a per-aircraft and per-user monthly basis. The go-to-market motion is enterprise field sales targeting commercial airlines, with a no-cost trial until business benefits are verified and a 5-week concierge onboarding process requiring no IT department integration. The company has a European headquarters in Dublin and a North American office in Rockville Centre, New York, with publicly disclosed customers including an Irish National Carrier. Total funding raised is approximately €610k in equity plus €160k in early grants and $100k in AWS Activate credits, with backing from Zoosh Ventures, Spark Crowdfunding, and Enterprise Ireland.

The company's strategic positioning is supported by partnerships including the European Space Agency's ARTES Demonstration Project launched in May 2024, Propeller Shannon aviation accelerator, AWS Activate Program, and Twilio for communications infrastructure. Quantified customer outcomes cited by the company include 480 fewer delay minutes per aircraft annually, a 2-minute average reduction in turnaround delays per flight, 60% reduction in communications necessary, and over $16M in annual savings for a 225-aircraft fleet. The company is recognized with multiple industry awards including Best Emerging Aviation Technology at the 2025 Aviation Industry Awards and is expanding its product surface through the ESA-backed ARTES demonstration programme.

Name

Frequency

Legal name

Frequency Communications Ltd.

Website

https://flyfrequency.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Frequency Communications Ltd. is a Dublin-based aviation SaaS company that consolidates multiple legacy airline communication systems into a unified cloud collaboration platform for pilots, operations, and maintenance staff at commercial airlines, priced on a per-aircraft and per-user subscription basis.

Ownership category

akta.pro rank

Headquarters

HQ city

Dublin

HQ country

Ireland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Monthly subscription service charged on a per-aircraft and per-user basis. Cloud-based SaaS solution.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Frequency develops a cloud-based SaaS aviation collaboration platform that consolidates multiple legacy communication systems (VHF, HF, ACARS, satellite phones, mobile phones, landlines, email, CPDLC) into a single unified solution. The platform automatically creates dynamic flight groups three hours before each departure, populating them with real-time data from over 600 sources worldwide, and enables pilots, operations control, turnaround coordinators, and maintenance staff to collaborate via voice, text, photo, and file sharing to reduce delays and improve on-time performance.

Product overview

Frequency offers a single unified Aviation Collaboration Platform—supplemented by the ESA ARTES Demonstration Project module—that digitizes airline communications by consolidating multiple legacy systems (VHF, HF, ACARS, satellite phones, etc.) into one cloud-based solution. The core platform automatically creates dynamic flight groups populated with real-time data, enabling pilots, operations control, turnaround coordinators, and maintenance staff to collaborate via voice, text, photo, and file sharing. The ARTES module represents a structured validation programme conducted with ESA support to evaluate the platform in live airline operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Frequency Aviation Collaboration Platform A cloud-based SaaS communication and collaboration platform for commercial airlines that connects pilots, operations controllers, turnaround coordinators, and maintenance staff through dynamic flight groups. The platform digitizes airline operations communications by combining voice, text, photo, and file sharing into a unified system, enabling real-time information sharing and distributed decision-making to improve on-time performance and reduce delays.
• ESA ARTES Demonstration Project A demonstration programme backed by the European Space Agency under the ARTES framework, validating Frequency's communication platform in live airline operational environments. The project includes final development of new capabilities based on real-world operations requirements and pre-operational trials to evaluate turnaround efficiency and team communication gains.

Quantifiable outcome

• 480 fewer delay minutes per aircraft annually
• +4 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability6 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core and minor.

• European Space Agency (ESA)coreStrategic or Co-development Partner · 7 May 2024Official launch of Frequency Demonstration Project through ESA's ARTES programme. ESA provides funding and technical support for developing new capabilities, deployment across platforms, and pre-operational trials in live airline environments.
• Propeller ShannoncoreStrategic or Co-development PartnerPropeller Shannon is an aviation accelerator programme backed by €2m from Irish Aviation Authority, Boeing, Enterprise Ireland, and Dublin City University. Provides offices in Shannon Airport, cash investment, training, and access to aviation professionals for testing.
• IAG's Hangar 51minorGTM or Marketing PartnerSelected from 474 applications in ~50 countries to pitch at IAG's innovation programme. 36 startups presented to 250 senior aviation executives including four airline CEOs.
• Amazon Web Services (AWS)coreTechnology or IntegrationSelected by Enterprise Ireland and Amazon for AWS Activate Program. Received $100,000 in AWS services credits to ensure scalability of technology. Cloud infrastructure provider for the platform.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• SITA: SITA is the dominant IT and communications vendor for the global aviation industry, providing airline communications, network services, and operational platforms. SITA serves virtually every major airline and is the most entrenched incumbent Frequency would compete against for airline communication spend.
• Collins Aerospace: Collins Aerospace (RTX) provides aviation communications, avionics, and operational systems to commercial airlines worldwide. Their broad portfolio includes flight operations, dispatch, and crew communications — overlapping with Frequency's turnaround and disruption management use cases.
• Honeywell Forge: Honeywell's Forge aviation software suite includes flight efficiency, operations optimisation, and connected aircraft services. As a broad incumbent with deep airline relationships, Honeywell competes for the same operational improvement budget that Frequency targets.
• Amadeus: Amadeus provides airline operations, crew management, and disruption recovery solutions as part of its Altéa passenger service system. While primarily known for PSS, Amadeus is increasingly competing in operational efficiency software — adjacent to Frequency's space.
• Sabre Corporation: Sabre provides airline operations, crew planning, and disruption management software alongside its dominant GDS business. Their airline operations solutions compete with Frequency for IT budget around operational performance.
• Jeppesen (Boeing): Jeppesen, a Boeing subsidiary, provides flight planning, operations, and aeronautical data services to commercial airlines. As part of Boeing (which already has a Propeller Shannon relationship with Frequency), Jeppesen is a relevant adjacent incumbent in airline operations.

Direct peers

• Lufthansa Systems: Lufthansa Systems (NetLine) provides airline operations control, crew planning, and disruption management software to commercial airlines globally. Their operations control and disruption tools are the closest direct functional peer to Frequency's collaboration platform.
• IBS Software: IBS Software provides airline operations, crew management, and flight scheduling software to over 90 airlines globally. Their iFlight Operations platform and disruption management tools directly compete with Frequency's collaboration and turnaround focus.

Emerging players

• Assaia: Assaia provides turnaround management and apron operations software using computer vision and AI to optimise airline ground operations. They target the same turnaround efficiency use case as Frequency with a complementary technology approach, making them a relevant emerging peer.
• FlightAware: FlightAware (a JetBlue subsidiary) provides real-time flight tracking data and operational intelligence to airlines. Their data layer competes with Frequency's 600+ source aggregation, and their airline operational products overlap with disruption management use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/frequencycommunications
• YouTubeyoutube.com/flyfrequency
• Xx.com/tweetsfrequency
• Facebookfacebook.com/Frequency-Ltd-276769426307970

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Frequency