Medloop
Medloop is a UK-based digital health company offering a cloud-based, EMIS-integrated software platform for primary care. It serves GP practices, Primary Care Networks, and Integrated Care Systems with clinical coding, capacity overflow, long-term condition reviews, AI transcription, and a patient app.
- Company typePrivate
- Founded2018
- HeadquartersBerlin, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Medloop does
Medloop is a digital health company providing a cloud-based software platform for primary care providers in the United Kingdom. The legal operating entity, Medloop Ltd (Company Registration No. 11380035), is registered in England and Wales with its registered office in Marylebone, London, while firmographics list Berlin, Germany as the company's city/country and the team operates predominantly remote across the UK, Germany, and India. Medloop serves GP practices, Primary Care Networks (PCNs), and Integrated Care Systems (ICSs) through five integrated products: Administration Relief (automated and human-overseen clinical coding), Capacity Overflow Service (same-day triage using ARRS-funded practitioners), Planned Care (long-term condition reviews and QOF/IIF management), Scribe (AI medical transcription), and the Medloop App (patient-facing app with NHS Login authentication). Its flagship Patient Management Optimiser integrates with EMIS practice management software and the IM1 NHS interoperability framework, enabling cross-practice workflows under a single PCN-level data-sharing agreement.
The platform runs on AWS data centres certified to ISO 27001 and ISO 9001, with Medloop itself holding ISO 27001:2022, Cyber Essentials Basic, NHS Data Security and Protection Toolkit (code 8K943), ICO registration (ZA499556), and Care Quality Commission regulation. Clinical services are delivered by an in-house clinical team of GPs, doctors, and advanced paramedic practitioners, while engineering and operations are handled by an international backend, delivery, and IT administration team. AI/ML features are applied rather than foundational: Scribe applies NLP to spoken consultations, the document workflow uses automated coding with human oversight, and risk stratification uses NICE-guideline-based scoring to prioritise patients.
Revenue is generated through subscription and managed-service contracts sold directly to GP practices, PCNs, and ICSs on a quote-based, annually billed model, with pricing aligned to NHS funding mechanisms including ARRS, QOF, and IIF. The GTM is sales-led, driven by demo requests, content marketing on the company blog, and presence on LinkedIn, Twitter, YouTube, Instagram, and Facebook. Disclosed funding to date is a single seed round of approximately $6.6 million in January 2020 from AXA Group and Kamet; no subsequent rounds, revenue, or valuation are publicly disclosed.
Medloop firmographics
Firmographics- Name
- Medloop
- Legal name
- Medloop Ltd
- Website
- https://medloop.co
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Medloop is a UK-based digital health company offering a cloud-based, EMIS-integrated software platform for primary care. It serves GP practices, Primary Care Networks, and Integrated Care Systems with clinical coding, capacity overflow, long-term condition reviews, AI transcription, and a patient app.
- Ownership category
- akta.pro rank
Medloop industry classification
Industry- Product category
- Primary Care Software
- NAICS
- Computer Systems Design and Related Services (54151), Offices of Physicians (62111)
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000)
- akta.pro primary industry
- Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)
Keywords
Where Medloop is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
Medloop business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Healthcare Technology Services: Medloop provides a suite of software and managed services for primary care, including Administration Relief (clinical coding), Capacity Overflow Service, Planned Care, and Automated Medical Notes. Revenue is generated through service contracts with GP practices, PCNs, and ICSs, with pricing aligned to NHS funding mechanisms including ARRS.
- Capacity Overflow Services: Same-day triage and treat services using ARRS funded practitioners. Services are funded through NHS ARRS (Additional Roles Reimbursement Scheme) allocations to PCNs, providing recurring revenue tied to NHS funding cycles.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing for PCNs and GP practices |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Medloop product offering
Product offeringCore offering
Medloop provides an end-to-end software platform and managed services for UK primary care providers, including GP practices, Primary Care Networks (PCNs), and Integrated Care Systems (ICSs). Its offerings span clinical coding and document workflow automation, planned long-term condition reviews with QOF/IIF attainment, same-day capacity overflow triage services using ARRS-funded clinicians, AI-powered medical transcription (Scribe), and a patient-facing mobile app. All products share a common data platform integrated with EMIS practice management software, NHS Login, and the IM1 framework.
Product overview
Medloop offers a unified software platform for primary care providers ranging from individual GP practices to ICSs. The portfolio consists of five integrated products: Administration Relief (clinical coding and document workflow automation), Planned Care (long-term condition reviews and QOF management), Capacity Overflow Service (same-day appointment capacity using ARRS-funded clinicians), Scribe (AI medical transcription), and the Medloop App (patient-facing mobile interface for surveys and care management). These products share a common data platform integrated with EMIS and NHS systems, allowing clinicians to work across PCNs with a single data agreement.
Differentiator
Problem solved
Functional benefit
Products and services
- Administration Relief A fully managed clinical coding service combining advanced automation with senior clinical coders to handle document workflows end-to-end, appending precise clinical codes to patient records and optimizing practice income. Targeted at GP practices and PCNs.
- Capacity Overflow Service A same-day triage and treat system using ARRS-funded practitioners and GPs to provide treatment for patients whose practices have reached their daily capacity, with onsite or remote clinician options integrated with EMIS.
- Planned Care Scheduled or pre-arranged primary care services supporting long-term condition reviews, QOF/IIF attainment, and patient cohort bookings. Includes risk stratification, automated recall, and remote nurse reviews via the Patient Management Optimiser.
- Scribe (Automated Medical Notes) AI-powered transcribing tool that converts spoken medical consultations into written clinical notes, automating clinical documentation for GPs and other healthcare providers.
- Medloop App Patient-facing mobile application that allows patients to complete health surveys, access care plans, view medication information, and communicate with their GP practice, with NHS Login authentication.
Quantifiable outcome
- 40% of consultation time saved per target patient
- +2 more outcomes
Companies that use Medloop
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
Medloop technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability4 records
Feature5 records
Medloop partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- EMIScoreMedloop is integrated with EMIS practice management software. The Patient Management Optimiser (PMO) integrates with EMIS for storing patient records, enabling seamless clinical workflows and data management within existing GP practice systems.
- IM1 (Interactive Media白了)coreMedloop is integrated with IM1 framework, enabling interoperability with NHS systems and other healthcare technology platforms.
- NHScoreNHS Digital assured provider. Integrated with NHS Login for patient authentication. Uses NHS secure network (HSCN) for data transfer. Registered with NHS Data Security and Protection Toolkit (code 8K943).
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Medloop competitors and assessment
Company assessmentBroad incumbents
- EMIS Group: UK incumbent providing the EMIS practice management software that Medloop integrates with. Comparable as a foundational primary care platform serving GPs and PCNs, with overlapping population health and workflow capabilities.
- Babylon Health (now eMed): Formerly a major UK telehealth platform (Babylon) serving NHS primary care. Comparable as a UK primary care technology company with overlapping virtual care and GP-facing capabilities, though now restructured under eMed.
- IQVIA UK: Global health data and technology company with significant UK NHS data and analytics operations. Comparable as a broader healthcare technology vendor serving NHS population health and analytics use cases that intersect with Medloop's planned care and risk stratification offerings.
- TPP (SystmOne): Major UK electronic patient record vendor serving primary care, secondary care, and other NHS settings. Comparable as the alternative incumbent to EMIS with deep NHS integration, serving overlapping GP and PCN customers.
Direct peers
- accuRx: UK-based primary care communication and workflow platform used by GP practices and PCNs. Directly comparable as a software layer embedded in NHS primary care workflows, addressing similar administrative burden and patient communication pain points.
- Push Doctor: UK-based digital health company offering NHS primary care consultations and remote GP services. Comparable as a UK-focused primary care platform targeting the same NHS patient and practice base with virtual care capabilities.
- Hero Health: UK GP practice management platform offering patient communication, booking, and workflow tools for primary care. Comparable as a software layer serving the same NHS PCN customer segment with overlapping workflow and communication features.
- Healthtech 1: UK primary care automation startup targeting administrative workflows in GP practices. Directly comparable as a venture-backed company addressing NHS administrative burden and PCN efficiency, competing for the same customer base.
Emerging players
- Cera Care: UK technology-enabled home care provider with NHS contracts. Comparable as a UK health tech company using software to augment clinical capacity and address NHS workforce pressures, serving related patient populations.
- Doccla: UK virtual ward and remote patient monitoring platform serving the NHS. Comparable as a UK health tech company addressing NHS capacity constraints and home-based care, partially overlapping Medloop's chronic disease management positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights8 records
Customer concentration
Medloop social profiles
Digital presenceMedloop compliance and trust
Trust signalCompliance4 records
Medloop financial estimates
Financial estimateRevenue estimate
Valuation estimate
Medloop leadership team
Management profileNumber of profiles
Profiles2 records
Medloop funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Medloop M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Medloop
What does Medloop do?
Medloop provides an end-to-end software platform and managed services for UK primary care providers, including GP practices, Primary Care Networks (PCNs), and Integrated Care Systems (ICSs). Its offerings span clinical coding and document workflow automation, planned long-term condition reviews with QOF/IIF attainment, same-day capacity overflow triage services using ARRS-funded clinicians, AI-powered medical transcription (Scribe), and a patient-facing mobile app. All products share a common data platform integrated with EMIS practice management software, NHS Login, and the IM1 framework.
Is Medloop a public or private company?
Medloop is a private company. It is classified as venture growth investor backed and is currently operating.
When was Medloop founded?
Medloop was founded in 2018. It employs 11 to 50 people.
Where is Medloop based?
Medloop is headquartered in Berlin, Germany, in the Europe region.
How does Medloop make money?
Two revenue lines are on record. Healthcare Technology Services are the primary driver. The others are capacity Overflow Services.
Who are Medloop's main competitors?
Broad incumbents on record are EMIS Group, Babylon Health (now eMed), IQVIA UK and TPP (SystmOne). Direct peers are accuRx, Push Doctor, Hero Health and Healthtech 1. Emerging players are Cera Care and Doccla.
Does Medloop have an API?
No public API is recorded for Medloop.
What industry is Medloop in?
Medloop's product category is Primary Care Software. Its primary akta.pro industry code is HLACAHAD, Care Management & Coordination Platforms (case/disease management workflows). Its NAICS code is 54151 and its SIC code is 7372.